Avatar of Shushen Chia.
Shushen Chia
Information Technology Director
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Avatar of the user.

Shushen Chia

Information Technology Director
I have 20 years of experience in the IT industry and over 20 years in data processing, data analytics, and enterprise application development. I direct all IT department operational activities and provide solutions/supports that enhance mission-critical business requirements and operations with very limited resources. At high level of competency in problem resolving capability and advanced analyzing skill, I lead, plan and manage IT projects with highest levels of customer satisfaction. I tirelessly explore and use new technologies for current and future agency's IT needs, i.e. open sources, mobile apps, GIS applications, data visualization, cloud, machine learning and AI.
DC Government
University of Maryland Baltimore
Towson, MD, USA

职场能力评价

专业背景

  • 目前状态
    就职中
  • 专业
    全端工程师
  • 产业
  • 工作年资
    15 年以上 (15 年以上相关工作经验)
  • 管理经历
    我有管理 5~10 人的经验
  • 技能
    Mechanical Engineering
    Projects Development
    Cloud Applications
    Database Systems
    Data Warehousing
    Civil Engineering
    Data Analytics
    Data Visualizations
    Web Application Development
    GIS Application
    ESRI
    Mobile App Development
  • 语言能力
    English
    母语或双语
    Chinese
    母语或双语
  • 最高学历
    硕士

求职偏好

  • 预期工作模式
    全职
    对远端工作有兴趣
  • 希望获得的职位
    IT Director/Application and Technology Manager
  • 期望的工作地点
    Baltimore, MD, USA
    Baltimore County, MD, USA
    Maryland, USA
    DC, USA
  • 接案服务
    不提供接案服务

工作经验

IT Specialist

2021年5月 - 现在
Provide IT support for the Agency's business applications, like Accela & 311 system. Creating application and API using .net platform.

Information Technology Director

2018年11月 - 2021年5月
2 年 7 个月
Provide IT solutions for Agency's business process challenges. Manage and oversee the application development group, the hardware/network/help desk group and the customer services group. Evaluate/implement technology innovations. Plan/develop/maintain IT infrastructure on-premises and in the cloud Implement IT Security Guideline/Policy Evaluate/incorporate IT solution vendors/providers Accomplishments: Develop and implement online permitting, licencing & registration systems. Develop and implement online and mobile app inspection scheduling application. Develop and implement enterprise mobile apps. Develop and implement GIS, date analytics and data visualization tool.(2018 ESRI SAG Award) Develop machine learning/bot messaging application prototype. Domain migration of 400 users. Office 365 migration. One Drive migration for all users local files and shared drives(no on-premise file server). Completing all migration tasks without interrupting company daily business processes. Cloud Migration. Develop full stack GIS open source platform. Structure Help-desk/customer service operations. Implement Agency's teleworking needs.

Application and Technology Manager

2008年1月 - 2018年8月
10 年 8 个月
. Manage and oversee programmers, IT projects development and IT Infrastructure design. . Design/code/implement 3-tier client-server database applications including applications in building permit/online permit, code enforcement/legal, housing. . Design/code/implement Web Applications, Mobile Apps, GIS Applications, Cloud Applications, Data Warehousing, Graphical Data Analyzing

Sr. Programmer/Analyst

1999年1月 - 2008年12月
10 年 0 个月
. Design/code/implement 3-tier client-server database applications award winning including applications in building permit, real property, law/legal, housing, finance, leave-tracking . Design/code/implement Web Applications, GIS Applications, Data Warehousing . Integrate between systems : in-house, finance/accounting, mainframe

Engineer II

1997年1月 - 1997年12月
1 年 0 个月
. Review mechanical engineering plans . Create/maintain multi-user/client-sever database systems . Computer hardware/software specialist

Engineer/Programmer

1996年1月 - 1996年12月
1 年 0 个月
. Model/analyze watershed, site development/design/survey . AutoCAD specialist, Autolisp/C programmer

Computer hardware/software specialist

1995年1月 - 1995年12月
1 年 0 个月

学历

Master of Science (MS)
Mechanical Engineering
1991 - 1993
Bachelor of Science (BS)
Mechanical Engineering
1984 - 1988