Avatar of Autumn S.C. Chung.
Autumn S.C. Chung
Product Manager
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Autumn S.C. Chung

Product Manager
6+ years of experience leading product management in the IoT industry. Direct product line strategy of automotive devices and B2B/B2C SaaS platforms. Work cross-functionally with teams to refine onboarding experience, discover user requirements and maximize product values so as to enhance customer satisfaction.
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Ubiquiti Inc.
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National Taiwan University
Taipei, Taiwan

職場能力評價

專業背景

  • 目前狀態
    就職中
  • 專業
    產品經理
    UI/UX 設計師
  • 產業
    物聯網/IoT
    軟體即服務 / 雲服務
    消費性電子產品
  • 工作年資
    6 到 10 年 (6 到 10 年相關工作經驗)
  • 管理經歷
    我有管理 1~5 人的經驗
  • 技能
    Digital Transformation
    Fleet Management
    Operations
    UX Research
    Scrum
    SaaS Platform
    IOT application
  • 語言能力
    English
    專業
  • 最高學歷
    碩士

求職偏好

  • 預期工作模式
    全職
    對遠端工作有興趣
  • 希望獲得的職位
    Product Manager/ Program Manager
  • 期望的工作地點
    Taipei, Taiwan
    Singapore
    Vietnam
    Thailand
  • 接案服務
    不提供接案服務

工作經驗

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Product Line Manager

Ubiquiti Inc.
全職
2021年11月 - 現在
台灣台北市
• Launched digital-signage enabled EV charging stations with enterprise-graded access controls and charging insights on the B2C/ B2B2C SaaS platforms • Supervised the web/ mobile app platform for EV Station Series with goal-driven user stories and acceptance criteria in the Scrum methodology with design, hardware, firmware, backend, frontend, QA teams across different countries • Directed NPI product line roadmaps of electric boats with Wi-Fi connection, Digital-Twin dashboards and Computer Vision application for inland cruising markets • Built the e-boat prototype from 0 to 1 in 4 months and the following 4 iterations in a year to verify the specification, cost target, schedule and logistics with cross-functional teams for mass production
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Product Manager

WeMo Corp.
全職
2018年10月 - 2021年10月
3 年 1 個月
台灣台北市
• Defined product roadmap and process improvement for WeMo’s operation team digital transformation to ensure the efficiency and stability to handle battery swaps, dispatching, repairing and maintenance. • Build up success quantitative indicators of WeMo’s battery service for resource allocation and asset turnover rate enhancement. • Be responsible for prioritizing and optimizing customer pain points including partnered parking lots, red-tag vehicles, open-trunk reminder, helmet deodorantand etc. • Managed supply chains to meet the 12-million-subsidy schedule of 4000 scooters manufacture and delivery within 4 months. • Led WeMo’s advanced telematics prototyping and developing during COVID-19 Pandemic.
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Product Manager

4ipnet, Inc.
全職
2015年3月 - 2018年7月
3 年 5 個月
台灣台北市
• Launched 4 new high-end Access Points and 3 new enterprise-grade Network Management Systems that boosted 2.6million USD revenue increase in first half of 2018. • Delivered 15+ firmware upgrades to optimize 20% CPU computing ability, benefiting distributors by decreasing cost of mercury and deploying. • Initiated hybrid SCRUM methodology to conceptualize new products via requirement analysis, PRD writing, UI/UX design optimization, RD/QA teams demos, and product materials documentation. • Integrated third-party services with technology partners including PayPal, SMSGlobal, Linkyfi, and Ekahau to expand Product-offering options as well as to satisfy various market demands. • Designed a 3-level-Partner Training Program (Specialist, Evangelist, and Guru Certifications); conducted a total of 5 trainings in the Philippines, Brazil, Budapest, Dubai and Taiwan; issued 50+ certificates to 4ipnet’s global clientele/ channel partners.
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Electrical Engineer in Network Access

2013年11月 - 2015年3月
1 年 5 個月
台灣台北市
• Led a 4-month-duration project to design a commercial 5G-PoE+ mini-switch, supporting thousands of orders per month. • Participated 3 ODM projects, incorporating schematic design, layout review, and VHDL program, eliminating developing time by 2 months. • Awarded with Best Performance in 2014 for innovative methodology and effective teamwork. • Resolved PoE instability issues to comply with IEEE 802.3af/at and chip specification, consequently lowering the RMA rate to < 1%. • Optimized power efficiency and heat dissipation via parts comparison and substitutes evaluation & verification while balancing BOM cost. • Shortened the communication period between Chinese colleagues in different departments in GCOM, Shenzhen, China by optimizing manufacturing processes and reducing release time by 60%.

學歷

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Master’s Degree
Master of Photonics and Optoelectronics
2010 - 2012
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Engineer’s Degree
Bachelor of Electrical Engineering, Program of Creativity and Entrepreneurship
2006 - 2010