Spencer Cramer
Creative strategic communications professional with over ten years of experience in fast-paced work environments. Master’s degree in Communications Studies with emphasis in public relations, organizational change management, and crisis communication. Detail oriented with expert level grammar, proofreading, and editing skills. Excellent problem solving and leadership skills.
Black & Veatch
University of Kansas
Olathe, KS, USA
Professional Background
Current status
Employed
Profession
Content Marketer
Fields
Electronics / Telecommunications
Work experience
More than 15 years (6-10 years relevant)
Management
-
Skills
Microsoft OfficePublic RelationsCrisis CommunicationsSpeech WritingStakeholder Analysisproofreading and editingChange ManagementTechnical WritingStrategic MarketingWordAP StyleMicrosoft Excel
Languages
Spanish・Fluent
Highest level of education
Master
Job search preferences
Desired job type
Full time・Interested in working remotely
Desired positions
Communications Manager
Desired work locations
Kansas City, MO, USA
Freelance
Non-freelancer
Work Experience
Database Administrator II
November 2014 - Present8 yrs4 mos
• Served as lead database contact for 1,000+ annual construction and site acquisition projects in AT&T’s New York/New Jersey market. • Created document templates, automated file naming tools, and deliverable checklists to ensure data integrity and compliance with all legal and organizational standards. • Contributed to region-best 99% audit success rate, helping Black & Veatch to be named “Best in Class” nine times over the past decade. • Collaborated with IT department to implement and troubleshoot new market analysis software. Authored “Best Practices” document to help other users successfully navigate the new program. • Created and analyzed Microsoft Excel reports on construction project cycle times, profit/loss, and document compliance to share with upper management. • Served as primary database contact for all client requests. Proofread/edit external database communications for accuracy, style (AP), and Black & Veatch branding. • Authored executive summaries on project statuses for client project managers and Black & Veatch management. Designed Microsoft Powerpoint charts and graphs to illustrate project progress. • Promoted teamwork between departments by developing training manuals for new initiatives using Black & Veatch style guides.Reporting Systems Analyst
Westin & Sheraton Crown Center
August 2012 - September 20142 yrs2 mos
• Supervised corporate financial reporting for $30m annual room and catering revenue. • Authored comprehensive user guides and host collaborative training sessions during transition to new property management software. • Proofread/edit group booking contracts for accuracy and brand integrity. • Developed macro-driven spreadsheets to efficiently track year-over-year new business bookings. • Served as Regional New Business Champion and train associates on proper reporting methods. • Created periodic sales reports to provide strategic direction to upper management. Author executive summaries to illustrate patterns and opportunities in the local market.Sr. Reservations Coordinator
Westin & Sheraton Crown Center
November 2011 - July 20129 mos
• Managed group and corporate reservations for 1,400 room hotel complex. Quickly promoted due to outstanding performance. • Authored reservation confirmations and communications for over 200 yearly group bookings. • Managed $2m in VIP reservations for 2012 MLB All-Star Game. • Designed communication plans to prepare for citywide bookings, inclement weather, and VIP events. • Nominated multiple times for “Be Starwood” award for monthly achievement.
Education
University of Kansas
Master of Arts (MA)・Communication Studies
2015 - 2018・ 4/4 GPA
Activities and societies
Departmental HonorsDescription
Specialized in organizational change management, crisis communications, and public relations theory. Conducted in-depth research of current communications strategies and their applications in the modern workplace.University of Kansas
Bachelor of Arts (BA)・Literature, Language, and Writing
2012 - 2015
Description
Focused on the effectiveness of various writing styles for advocacy, public speaking, and audience engagement.
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