Customer Support Specialist with the drive of knowledge for answers and solutions for better and more effective way to gather data. I am well-Versed in technical troubleshooting issue with a variety of programs for issue and project tracking.
Competencies in analyzing data, network protocols, project management, and attention to detail. Currently Experienced in a variety of programs, such as QuickBooks, VM Ware, Oracle, CRM, Microsoft Teams, Microsoft Office SharePoint, SaaS, Slack,
NextGen, Salesforce, Xactimate, SynXis (NextGen Voice Agent,) Bright Pattern, SQL, Confluence, Zendesk and Jira. Work remotely with excellent communication skills via chat, email, phone, and/or video.
* Running daily bussiness for retail chain store.
* insure employess were in and out on time to keep overhead numbers down.
* Scheduling of employees / trained new employees
*Daily deposits, and accuracy of monies.
Liaison between the patients and the hospital to collect monies owed for services provided. Collected signatures and insurance information from patients to provide estimates for patients for billing purposes.