Providing technical support to teams within the organisation, and to external clients Managing ticketed query system and ensuring comprehensive follow up to related team (Product and or Tech) Maintaining and updating technical documents and procedures Identifying and resolving technical issues Delivering regular and customised product training to teams within organization Preparing maintenance plans and upgrading schedules Developing reports for teams across the business

Inputting data into the system Support applications used internally Support applications that are sold Developing an internal website Handle office network and internet Handle computer and printer hardware issues

Create animated presentation designs that are useful to clients, Create the company website into an android application useful in facilitating information for clients and users, Scraper business data in google maps for marketing usage

Doing archiving of pilgrims' documents and enter the data received into the system, Checking the stock availability of Umrah goods, Make a letter of recommendation passport for Immigration and the Ministry of Religion, Performing ritual activities and handling the departure and return of pilgrims

Checking passports via computing and Creating manifest data, Assist in the implementation of rituals, departure, and return of pilgrims