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Syakirul Mahatir Bayhaq

IT Enthusiast
I am a hard worker, able to work with a team, have logical thinking, and always develop my skills to improve my work. I have a high interest in the field of Administration and Information Technology (IT).
Logo of the organization.
PT Daya Dimensi Indonesia
Logo of the organization.
UIN Syarif Hidayatullah Jakarta
South Tangerang City, Banten, Indonesia

Professional Background

  • Current status
    Employed
    Open to opportunities
  • Profession
    Administrative Assistant
    Technical Support
    Customer Service / Support
  • Fields
    Information Services
    Residential Real Estate
    Computer Networking
  • Work experience
    1-2 years (Less than 1 year relevant)
  • Management
    None
  • Skills
    Photoshop
    Microsoft Office
    Illustrator
    After Effect
    Google Drive
    Time Management
    Network Troubleshooting
    Networking
    Troubleshooting
    WordPress
    Access Point
    Mikrotik
    Customer Service
  • Languages
    English
    Beginner
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    IT Support
  • Desired work locations
    South Tangerang City, Banten, Indonesia
  • Freelance
    Non-freelancer

Work Experience

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Technology Enabler Support

1월 2024 - Present
Indonesia
Providing technical support to teams within the organisation, and to external clients Managing ticketed query system and ensuring comprehensive follow up to related team (Product and or Tech) Maintaining and updating technical documents and procedures Identifying and resolving technical issues Delivering regular and customised product training to teams within organization Preparing maintenance plans and upgrading schedules Developing reports for teams across the business
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IT Support

Lightrees Group
Internship
6월 2023 - 12월 2023
7 mos
Central Jakarta, Central Jakarta City, Jakarta, Indonesia
Inputting data into the system Support applications used internally Support applications that are sold Developing an internal website Handle office network and internet Handle computer and printer hardware issues
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Freelancer Online

Fastwork.id
Freelance
11월 2018 - 6월 2023
4 yrs 8 mos
Create animated presentation designs that are useful to clients, Create the company website into an android application useful in facilitating information for clients and users, Scraper business data in google maps for marketing usage
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Admin & Operational Staff

6월 2022 - 8월 2022
3 mos
East Jakarta, East Jakarta City, Jakarta, Indonesia
Doing archiving of pilgrims' documents and enter the data received into the system, Checking the stock availability of Umrah goods, Make a letter of recommendation passport for Immigration and the Ministry of Religion, Performing ritual activities and handling the departure and return of pilgrims
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Intern Staff

12월 2018 - 2월 2019
3 mos
South Tangerang, South Tangerang City, Banten, Indonesia
Checking passports via computing and Creating manifest data, Assist in the implementation of rituals, departure, and return of pilgrims

Education

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Bachelor’s Degree
Manajemen Dakwah
2015 - 2021

Licenses & Certifications

Coursera
Credential ID: ZCME4DWJ5L46
Issued 12월 2022
No Expiration Date

Belajar Dasar Keamanan Siber Untuk Menjadi Spesialis Keamanan (TIK)

Skill Academy by Ruangguru
Credential ID: 8915BG8LC0LETK
Issued 11월 2022
No Expiration Date
Course-Net Indonesia
Credential ID: 2022/SK/PKCNAPPS-02/27243
Issued 8월 2022
No Expiration Date
Coursera
Credential ID: 66CSAHS8XV8B
Issued 6월 2022
No Expiration Date

Adobe Certified Professional Visual Effect & Motion Graphics Using Adobe After Effect

Adobe
Credential ID: 4mQx-XMrR
Expires 4월 2025
Google
Credential ID: V47 BWG SUR
Issued 12월 2021
No Expiration Date