• Meet, greet and assist walk in clients with their orders and enquiries. • Invoicing, processing all final orders and tracking of delivery of customer orders. • Online marketing via WhatsApp and E-mail. • Customer enquiries on e-mail, online order support and assisting customers with telephone enquiries. • Assisting staff members with workload to achieve speedier results and performance outcome. • Prepared daily and monthly reports to assist sales staff and COO with key decision making and strategic operational planning. • Entered and maintained departmental records into company database using Sage Pastel Evolution. • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel as point of contact for office. • Assisting with quarterly stock takes. • Training of all new internal staff members on system and reception duties.

• Greeting and assisting students with information and application forms, answering and screening all incoming calls, taking messages and all enquiries regarding education and institution information. • Managing all agendas and calendars, boosting productivity and improving organizational initiatives. • Improving information database collection and recordkeeping accuracy by creating, updating of all student information and communication. • Creating and co-ordinating marketing material such as branding and corporate identity for campaigns and attending all career days/expos. • Social media and online support such for daily updates and information. • Accreditation applications for approval of a higher education course or courses by an authorized body. • Monthly invoicing to students for course fees and debt collection of for late or non-payment. • Applying and managing all tender applications to bid for projects whereby government and other institutions invite bids for large projects in education and or training that must be submitted within a finite deadline. • Creating of weekly tests and Invigilating of examinations. • Perform all other adhoc administrative duties.