Trained around 60+ candidates as a part-time job Ability to manage online sessions with 4 - 10 batch size Hands-on experience on the Salesforce platform Provide theoretical as well practical training to understand the business requirements

Support Adobe internal Sales team issues related to Salesforce and train them on their daily job. Set up and controlled user profiles and access levels for each database segment to protect important data Modified existing databases to meet unique needs and goals determined during the initial evaluation and planning process Planned and implemented security measures to safeguard vital business data Trained new hires from scratch on the Salesforce platform. Administered, supported and monitored databases by proactively resolving database issues. Managed datasets to help internal sales team to move smoothly in the system. Handled all in-house issues related to data management and user access.

Provide support in debugging and troubleshooting existing Salesforce systems. Help Clients to customize Salesforce according to their business requirements. Help Clients staff to work smoothly on Salesforce Platform to fulfill their daily jobs. Coordinated with project management staff on database development timelines and project scope. Tested programs and databases to identify issues and make necessary modifications.

Worked as Mentor and handled small team Make changes in configuration of Salesforce com Oversee data migrations including planning, data cleaning, mapping and data import Provide support in debugging and troubleshooting existing Salesforce systems Coordinate the deployment of Salesforce systems with complex integrations and multiple third party stakeholders Administered, supported and monitored databases by proactively resolving database issues and maintaining servers Wrote and maintained technical and functional specifications to document database intentions and requirements Experience in creating detailed process documentation and deployment process on issues for Future Follow ups Experience on Salesforce CRM platform Worked on different environment of SFDC such as Sales and Service Clouds Expert Level understanding of Salesforce com CRM Helped over 30 Salesforce end users in a day

Troubleshooting Technical queries for American customers with all type of computer independent of Brand Assisted customers with product selection based on stated needs, proposed use and budget Increased sales by educating prospects on benefits of products and services in comparison to competitors Delivered technical sales presentations to prospects and presented benefits and value of insurance products Handled over 50 calls per day