I have over 7 years of IT and tech support experience, dealing with the hardware and software of desktop computers, laptops, servers, and networking equipment. I am familiar with Windows, macOS, and Linux operating systems. I graduated with a BBA in Business Administration from the University of New Mexico and am actively seeking a position in the IT field to further my skills and career.
Upgraded and refurbished several hundred desktop computers for resale, including hardware modification and software installation
Built custom workstation computers to meet client's requests
Resolved customer support requests by email and over the phone
Supervised and trained several employees daily
Oversaw day-to-day operations for the entire company
Designed and fabricated custom computer chassis from aluminum
Deployed audio equipment, projectors, TV's, lighting, and video cameras for live events and conferences
Performed live audio mixing for concerts, plays, and conferences
Consulted with clients to plan the requirements of their event
Diagnosed IT troubleshooting for office computers, server, and network.
Assessed hardware requirements for cost effective computer upgrades.
Planned and assembled workstation computers suitable for CAD and virtualization tasks.
Performed scheduled maintenance on vehicles and heavy machinery