Beyond IQ – The Power of Emotional Intelligence in the Workplace
Work Scenarios Requiring Emotional Intelligence Conclusion What is Emotional Intelligence? Emotional intelligence refers to the ability to recognize, understand, and manage one's own emotions, as well as being able to navigate social complexities and create positive interactions with others. It stands at the intersection of emotions and intelligence, forming a unique skill set that impacts personal and professional interactions. Often considered a soft skill , emotional intelligence is important in the workplace as it plays a pivotal role in fostering