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Avatar of 陳俊諺 Robin Chunyen Chen.
Avatar of 陳俊諺 Robin Chunyen Chen.
Customer Success Engineer @Linc 美商連科
2021 ~ Sekarang
FAE工程師
Dalam satu bulan
between US CSEs and Taiwan Developers, and second, the integration role of transferring knowledge of different product lines between CSE members who originally were only experts at just a single product. - Customer Onboarding Providing technical documents to clients and removing obstacles in front of our system integration. - Technical Support Mostly email support via SFDC. Often asked questions are API call failures, webhook related, html, carrier integration, etc. - Middleman Between US-Taiwan Offices Due to language barriers and timezone differences, US CSEs sometimes have difficulties working well or not efficiently with Taiwan developers. In this case
Python
MongoDB
MySQL
Sudah bekerja
Terbuka untuk peluang
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
Poznan University of Technology
Product Engineering
Avatar of Ade Fidyah Lestari.
Avatar of Ade Fidyah Lestari.
Declare Issue Department @Vantage Asset Management Ltd
2019 ~ Sekarang
Dalam enam bulan
the Website bookings in addition. 3. Communicating and negotiating to the patient and doctor/clinic in purpose to help patient confirming the appointment and provide more information according to their needs. 4. Gathering and following up any other inquiries submitted in our main line and email support. 5. We help patient for free, no additional charge of the appointment booking. Telemarketing Executive • Telkom Australia DesemberNovember 2014 As an agent who handles several international projects, I am required to be able to: 1. Research the information of client, design the strategy, offer
Word
Google Drive
PowerPoint
Sudah bekerja
Paruh waktu / Tidak tertarik bekerja jarak jauh
6-10 tahun
Universitas Airlangga
English Language and Literature, General
Avatar of Zahid Saleem.
Avatar of Zahid Saleem.
Freelancer @Freelancer at PeoplePerHour
2023 ~ Sekarang
Dalam satu tahun
saleem/ Work Experience FebruaryPresent Lahore, Pakistan Freelancer at PeoplePerHour https://www.peopleperhour.com/freelancer/business/zahid-saleem-customer-support-email-support-qvwaymm#offers Market research & Sales (Remote), Lead Generate (Remote), Appointment Setter (Remote), Data Entry & Research (Remote), Customer Service (Remote), Customer Support - Live Chat, Email handling & Phone Calls (Remote), Virtual Assistant (Remote), Debt Collector (6 month project - Remote), Complaints Handling (Remote), Social media Post Creation (Posts, Videos at Canva), Virtual Assistant Business Development JanJan 2023 Lahore, Pakistan Customer Support Supervisor Digital Billing Services Leading a team & managing customer service representatives.
Canva
Google Drive
Communication
Sudah bekerja
Full-time / Tertarik bekerja jarak jauh
10-15 tahun
University of the Punjab
Sociology
Avatar of the user.
Avatar of the user.
Freelance (NFT Discord Moderator) @JRNY Club
2022 ~ Sekarang
Customer Service Representative/Administrative Staff
Lebih dari satu tahun
Marketing
Microsoft Office
Google Drive
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
Aphrodite Training and Assessement Services
Call Center Training NCII
Avatar of Retno Widiantoro.
Avatar of Retno Widiantoro.
Customer Experience & Support Logistic @Janio Asia
2020 ~ Sekarang
Customer Success / Marketing Specialist / Account Executive / Operation / Community
Dalam tiga bulan
Retno Widiantoro A highly professional Customer Support with 5 years of experience in calls service, email, and social media in multiple industries. Possess a positive attitude and is skilled in major customer service software such as Zendesk, Freshdesk, Yellow Messenger, and Social Media Platform. Indonesia retnowidiantoro [email protected] Customer Experience & Support Logistics Janio Asia, Singapore • SeptemberPresent As operations teams parts, assisted the clients with their inquiry and complaints on daily basis. Answered the inquiry and complaints minimum of 60 tickets/day. Achieved the satisfaction of the client by over 95%. Responsible
Excel
Email Management
Email Support
Sudah bekerja
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
University Technology of Yogyakarta, Indonesia
Informathics
Avatar of T-Shirt AT Fashion LLC.
Avatar of T-Shirt AT Fashion LLC.
Advertiser @t-SHIRT
2018 ~ Sekarang
Lebih dari satu tahun
T-Shirt AT Fashion LLC Advertiser T-shirt AT Fashion LLC. We are a small online business startup. It was formed in early 2016 as the brainchild of a bunch of artists with a passion for limited edition t-shirts. In T-shirt AT Fashion LLC, you will find your favorite pop culture tees, with a brand new limited edition design every 24 hours. Website: https://t-shirtat.com/ Email:support@t-shirtat.com Address: 909 County Rd 2216 Cleveland, TXUS Phone Number:Texas, USA https://t-shirtat
Advertisement
Developing
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
Hardvard University
MARKETING
Avatar of Sarthak Bahuguna.
Avatar of Sarthak Bahuguna.
customer car excutive @Majorel India Private Limited
2020 ~ 2021
Lebih dari satu tahun
and gaining further experience Work Experience SeptemberJanuary 2021 customer car excutive Majorel India Private Limited Managing customer promblem though chat Troubleshooting for Amazon AprilAugust 2020 Solution Engineer Quatrro Global Services Client interaction via emails Supporting customer for renewing their contracts DecemberMarch 2020 Operational Executive Era Life Sciences LLP, Back office support Marketing for company products and brand NovemberNovember 2017 Customer Service Associate Cogent e services pvt ltd Training the new PayTM merchants for expanding their business Solving the partner problems Resolving customer issues via emails MarchOctober 2016 Senior Service Advisor Digicall teleservices private limited Managing customer tickets via emails Troubleshooting
Back Office
Customer Service
AND CLIENT INTERACTION
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
Shridhar unversity
za
Avatar of the user.
Avatar of the user.
Past
IT/Maintenance @WWRC INC.
2013 ~ 2017
IT Technician
Lebih dari satu tahun
Troubleshooting
Software Knowledge
Workstation
Tidak bekerja
Full-time / Tidak tertarik bekerja jarak jauh
6-10 tahun
University of New Mexico
BBA : Business Administration
Avatar of Tameka Harris.
Avatar of Tameka Harris.
Past
Sr. Customer Service Representative @United Health Group
2023 ~ 2024
Email and Customer Support Specialist
Dalam satu bulan
Tameka Harris Experieced Email and Customer Support Specialist Delivering Exceptional Service I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency. United [email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy
Word
Excel
Java
Tidak bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
10-15 tahun
University of Phoenix
Business Administration and Management
Avatar of the user.
Avatar of the user.
Field Service Engineer @Cytiva Taiwan
2021 ~ Sekarang
Customer Service Manager
Lebih dari satu tahun
Maintenance & Repair
Troubleshooting
Customer Service
Sudah bekerja
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
中原大學
生物醫學工程

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Lebih dari satu tahun
Fresh Graduate
PT Shopee Indonesia
2021 ~ Sekarang
Bekasi, Jawa Barat, Indonesia
Latar Belakang Profesional
Status sekarang
Tidak bekerja
Tahap pencarian kerja
Profesi
Lainnya, System, Network Administrator, Analis Informasi
Bidang Pekerjaan
Instansi Publik dan Lokal
Pengalaman Kerja
Kurang dari satu tahun
Management
Tidak ada
Keterampilan
Word
PowerPoint
Excel
komunikasi yang baik
Sosialisasi
Adaptasi dan Fleksibel
Data Entry
Android Studio
Cisco Routing & Switching
Bahasa
Indonesian
Fasih
English
Pemula
Preferensi Pencarian Pekerjaan
Jabatan
Administration Staff
Tipe Pekerjaan
Full-time
Lokasi
Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia
Bekerja jarak jauh
Tertarik bekerja jarak jauh
Freelance
Ya, saya adalah freelancer full-time.
Pendidikan
Institusi Pendidikan
Universitas Gunadarma
Jurusan
Teknik Informatika
Cetak

AJI SANJAYA

I am a fresh graduate from Gunadarma University majoring in Informatics Engineering in 2021. I personally like technology by taking supporting courses on technology at Gunadarma University, especially in the field of information and network technology, I have also made programs about android-based information systems. By joining organizations on and off campus, I also enjoy socializing so I socialize well and can adapt to the environment quickly. With my background like this I would like to apply for a position as IT Support, Administration, Admin Staff, Android Development, but it is possible if I am in another position.

Phone : (+62) 81932288585              Email : [email protected]             Instagram : aji.ajaay 

  Bekasi City, West Java, Indonesia

  https://www.linkedin.com/in/aji-sanjaya-b23883201/

Work Experience  

IT Support Temporary

  • PT Lazada Indonesia (September 2022 )

   - Monitoring the condition of several INET HUBs at PT LAZADA INDONESIA.

  - Helping multiple INETs between HUBs and Correcting remotely if there is a problem in each  existing HUB.

  - Support the performance of PT LAZADA employees if they experience some problems in running a job.

   - Installing several laptops and QC so that they can be used to support employee performance at PT LAZADA

    - QC scanner tool that has just been used at PT LAZADA.

  • Scientific Writing majoring in informatics engineering (2021)

    - Scientific writing "an Android-based application of information systems for children's traditional toys typical of West Java"

Driver Shopee Food

  • PT Shopee International (March 2021 - Present)

    - Completing customer orders to the maximum

    - Maintain customer trust well

    - Able to master google maps

    - Get ratings from customers with an average of 5 stars

  • Scientific Writing majoring in informatics engineering (2021)

    - Scientific writing "an Android-based application of information systems for children's traditional toys typical of West Java"



Organization Experience

  • Information Technology Association University of Gunadarma (2019 - 2020)

    - Internal Public Relations

  • Intra-school students organization Senior High School of Taman Harapan  2 (2015 -2016)

    - Public Relation Taman Harapan 2

  • Intra-school students organization Bekasi ( Ikosi Zona 1) (2016 -2017)

    - Public Relation

  • Indonesian Youth Organization (Kartar Rw 011) (2017 - Present)

   - Secretary

  • Organization of Mosque At- Taubah (2017 - Present)

    - Member



Pendidikan

2017 - 2021

University Of Gunadarma (Gpa 3.21)

Informatic Enggineering

Skil


  • Word                                                   
  • PowerPoint                                        
  • Excel                                                   
  • Android Studio                                  
  • Cisco ( Switching  and Router)       
  • Good Communication
  • Socialization
  • Public Relation

Languages


  • Indonesian — Fluent
  • English — Beginner
CV
Profil

AJI SANJAYA

I am a fresh graduate from Gunadarma University majoring in Informatics Engineering in 2021. I personally like technology by taking supporting courses on technology at Gunadarma University, especially in the field of information and network technology, I have also made programs about android-based information systems. By joining organizations on and off campus, I also enjoy socializing so I socialize well and can adapt to the environment quickly. With my background like this I would like to apply for a position as IT Support, Administration, Admin Staff, Android Development, but it is possible if I am in another position.

Phone : (+62) 81932288585              Email : [email protected]             Instagram : aji.ajaay 

  Bekasi City, West Java, Indonesia

  https://www.linkedin.com/in/aji-sanjaya-b23883201/

Work Experience  

IT Support Temporary

  • PT Lazada Indonesia (September 2022 )

   - Monitoring the condition of several INET HUBs at PT LAZADA INDONESIA.

  - Helping multiple INETs between HUBs and Correcting remotely if there is a problem in each  existing HUB.

  - Support the performance of PT LAZADA employees if they experience some problems in running a job.

   - Installing several laptops and QC so that they can be used to support employee performance at PT LAZADA

    - QC scanner tool that has just been used at PT LAZADA.

  • Scientific Writing majoring in informatics engineering (2021)

    - Scientific writing "an Android-based application of information systems for children's traditional toys typical of West Java"

Driver Shopee Food

  • PT Shopee International (March 2021 - Present)

    - Completing customer orders to the maximum

    - Maintain customer trust well

    - Able to master google maps

    - Get ratings from customers with an average of 5 stars

  • Scientific Writing majoring in informatics engineering (2021)

    - Scientific writing "an Android-based application of information systems for children's traditional toys typical of West Java"



Organization Experience

  • Information Technology Association University of Gunadarma (2019 - 2020)

    - Internal Public Relations

  • Intra-school students organization Senior High School of Taman Harapan  2 (2015 -2016)

    - Public Relation Taman Harapan 2

  • Intra-school students organization Bekasi ( Ikosi Zona 1) (2016 -2017)

    - Public Relation

  • Indonesian Youth Organization (Kartar Rw 011) (2017 - Present)

   - Secretary

  • Organization of Mosque At- Taubah (2017 - Present)

    - Member



Pendidikan

2017 - 2021

University Of Gunadarma (Gpa 3.21)

Informatic Enggineering

Skil


  • Word                                                   
  • PowerPoint                                        
  • Excel                                                   
  • Android Studio                                  
  • Cisco ( Switching  and Router)       
  • Good Communication
  • Socialization
  • Public Relation

Languages


  • Indonesian — Fluent
  • English — Beginner