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Definition of Reputation Credits
David Bryant
Import/Export Specialist
Jackson, MI, USA
843-576-9641
For the last 20 years, I've made my career in international trade. My key focus areas have been customs brokerage, freight forwarding, NVOCC operations, documentation, import/export compliance, INCOTERMS and foreign to foreign coordinated movements. Outside of operations, I spent many years in business development, marketing, sales management and public speaking. My ultimate goal is to gain full-time employment with a dynamic, forward-focused company and maintain a healthy work/life balance.
Skills
Import/Export Logistics • Cargo Consolidation • Cargo Planning • Ocean Transportation • Air cargo • Customer Service • Written and Oral Communication Skills • Public Speaking • Negotiating Contracts • Documentation • Creative Problem Solving • Detail Oriented • Critical Thinking • Spanish Communication
Work Experience
Account Executive • John S.James Co
January 2017 - September 2018
Create detailed business plans to facilitate paths to goals and quotas
Manage the entire sales cycle from finding a client to securing a deal.
Unearth new sales opportunities through networking and turn them into long - term partnerships
Provide professional after-sales support to enhance customers' dedication
Remain in frequent contact with the client's to understand any changing needs.
Communicating changes, updates to relevant departments
Maintain up to date profiles in accordance with any changes in the business.
Respond to complaints and resolve issues
Negotiate agreements and keep records of sales and data
Prepare quotes, contracts and RFP/RFI responses for potential customers
Maintain all quote documentation with accurate pricing and configurations
Maintain all sales demonstration tools and applications
Develop and deliver presentations in a professional and effective manner
Document all sales-related efforts in company's proprietary Reports progress and updates on a regular basis
International Transportation Manager • John S.James Co
June 2015 - January 2017
Oversight of ocean freight NVOCC services (import & export), as well as the rates/pricing dept.
Established standard operating procedures
Ensured all company policies are upheld while achieving the highest level of customer service possible.
Manage day to day operations of all 3 service arms within the department
Provide and request transportation rate requests as necessary.
Responsible for carrier contract negotiation and maintenance.
Analyze costs and profit
Determine the best course of action based on client-raised/office-raised concerns and/or issues, in a fast-paced environment.
Distribute all necessary documents i.e. Arrival Notices, Invoices, Bills of Lading, etc. in a timely and efficient manner.
Director of Business Development • John S.James Co
March 2013 - June 2016
Responsible for overall business development strategy, leadership of business development team, ongoing procurement efforts for seeking new business
and working inside and outside the organization to continuously advance the position the company.
Developed and implemented strategic marketing plans, sales plans, and forecasts to achieve company objectives.
Developed and managed sales and marketing operating budgets.
Planned and oversaw advertising and promotion activities including print, online, electronic media, and direct mail.
Achieved satisfactory profit/loss ratio and market share- Established and maintained relationships with industry influencers and key strategic partners.
Set performance goals for sales team.
Responsible for staffing, training, and performance evaluations
Business Development Representative • John S.James Co
August 2008 - March 2013
Cold calling, prospecting, setting appointments
Direct and virtual marketing endeavors
Regular travel and customer/prospective client visitations
Create, develop, and maintain customer relationships Prepare quotes, contracts and RFP/RFI responses for
potential customers
Maintain all quote documentation with accurate pricing and configurations
Maintains all sales demonstration tools and applications
Develop and deliver sales presentations
Stay up to date on industry trends & government regulations
Creation and distribution of the company newsletter
Inside Sales Coordinator • John S.James Co
July 2007 - June 2008
Provide direct support to the Business Development Team
Administrative and research assistance within the department.
Initial lead follow up, qualification and assignment to sales reps.
STP/SWOT analysis
Cold Calling
Liaison for new clients, sales, and operations
New account set-up & coordination
Business intel and Data driven resource
Sales planning, quotation, appointment setting, travel arrangements.
Sales-related reports
Pre-event marketing and virtual outreach for specific campaigns
General proposal preparation
Export Administrator NVOCC Operations • John S.James Co
January 2007 - January 2008
Primary point of contact for all Export NVOCC operations and customer service.
Export bookings
Documentation
Prepare/Issue Bills of Lading
Maintain agent communication w/all stakeholders
Shipment status updates
FMC Tariff filling
Track and Trace all open shipments
Cost Analysis on all shipments
Rates Administrator • John S.James Co
December 2005 - January 2007
Primary point of contact for all rate and pricing requests
Created initial SOP for handling quoting of rates.
Communication and follow up of pricing status/negotiation.
Interpret and prepare specific rate quotes for special projects
Maintain all pricing related correspondence and documentation.
Regular negotiations with vendors
Retain current business & win new business via regular communication with Office(s) and Agent Network.
Regularly access and understand vendor contracts
Import Administrator • John S. James Co.
January 2003 - December 2005
Responsible for facilitating pre-clearance of imported goods into the US (Air / Ocean / Land)
Foreign-Trade Zone related admission activities
Compliance with Other Government Agency regulations EPA,
FDA, FCC, DOT, USDA
Maintain HAZMAT certification
Continuous monitoring of shipment activity
Communication between internal & external customers.
Accounts Representative • Brown Distribution Services
January 2002 - January 2003
Processed and dispatched purchase orders for bonded warehouse.
Station Representative • Atlantic Coast Airlines
September 2001 - January 2002
Station representative of United Airlines Handled ticketing/customer service, check-in, load planning for cargo and luggage, gate operations, martialing of aircraft, embarking/debarking, and general ramp duties.
Education
2010 - 2011
Strayer University
MBA-MARKETING
2008 - 2010
Strayer University
BS-International Business
2006 - 2008
Trident Technical College
Associate In the Arts
1994 - 1998
Jackson High School
Diploma
David Bryant
Import/Export Specialist
Jackson, MI, USA
843-576-9641
For the last 20 years, I've made my career in international trade. My key focus areas have been customs brokerage, freight forwarding, NVOCC operations, documentation, import/export compliance, INCOTERMS and foreign to foreign coordinated movements. Outside of operations, I spent many years in business development, marketing, sales management and public speaking. My ultimate goal is to gain full-time employment with a dynamic, forward-focused company and maintain a healthy work/life balance.
Skills
Import/Export Logistics • Cargo Consolidation • Cargo Planning • Ocean Transportation • Air cargo • Customer Service • Written and Oral Communication Skills • Public Speaking • Negotiating Contracts • Documentation • Creative Problem Solving • Detail Oriented • Critical Thinking • Spanish Communication
Work Experience
Account Executive • John S.James Co
January 2017 - September 2018
Create detailed business plans to facilitate paths to goals and quotas
Manage the entire sales cycle from finding a client to securing a deal.
Unearth new sales opportunities through networking and turn them into long - term partnerships
Provide professional after-sales support to enhance customers' dedication
Remain in frequent contact with the client's to understand any changing needs.
Communicating changes, updates to relevant departments
Maintain up to date profiles in accordance with any changes in the business.
Respond to complaints and resolve issues
Negotiate agreements and keep records of sales and data
Prepare quotes, contracts and RFP/RFI responses for potential customers
Maintain all quote documentation with accurate pricing and configurations
Maintain all sales demonstration tools and applications
Develop and deliver presentations in a professional and effective manner
Document all sales-related efforts in company's proprietary Reports progress and updates on a regular basis
International Transportation Manager • John S.James Co
June 2015 - January 2017
Oversight of ocean freight NVOCC services (import & export), as well as the rates/pricing dept.
Established standard operating procedures
Ensured all company policies are upheld while achieving the highest level of customer service possible.
Manage day to day operations of all 3 service arms within the department
Provide and request transportation rate requests as necessary.
Responsible for carrier contract negotiation and maintenance.
Analyze costs and profit
Determine the best course of action based on client-raised/office-raised concerns and/or issues, in a fast-paced environment.
Distribute all necessary documents i.e. Arrival Notices, Invoices, Bills of Lading, etc. in a timely and efficient manner.
Director of Business Development • John S.James Co
March 2013 - June 2016
Responsible for overall business development strategy, leadership of business development team, ongoing procurement efforts for seeking new business
and working inside and outside the organization to continuously advance the position the company.
Developed and implemented strategic marketing plans, sales plans, and forecasts to achieve company objectives.
Developed and managed sales and marketing operating budgets.
Planned and oversaw advertising and promotion activities including print, online, electronic media, and direct mail.
Achieved satisfactory profit/loss ratio and market share- Established and maintained relationships with industry influencers and key strategic partners.
Set performance goals for sales team.
Responsible for staffing, training, and performance evaluations
Business Development Representative • John S.James Co
August 2008 - March 2013
Cold calling, prospecting, setting appointments
Direct and virtual marketing endeavors
Regular travel and customer/prospective client visitations
Create, develop, and maintain customer relationships Prepare quotes, contracts and RFP/RFI responses for
potential customers
Maintain all quote documentation with accurate pricing and configurations
Maintains all sales demonstration tools and applications
Develop and deliver sales presentations
Stay up to date on industry trends & government regulations
Creation and distribution of the company newsletter
Inside Sales Coordinator • John S.James Co
July 2007 - June 2008
Provide direct support to the Business Development Team
Administrative and research assistance within the department.
Initial lead follow up, qualification and assignment to sales reps.
STP/SWOT analysis
Cold Calling
Liaison for new clients, sales, and operations
New account set-up & coordination
Business intel and Data driven resource
Sales planning, quotation, appointment setting, travel arrangements.
Sales-related reports
Pre-event marketing and virtual outreach for specific campaigns
General proposal preparation
Export Administrator NVOCC Operations • John S.James Co
January 2007 - January 2008
Primary point of contact for all Export NVOCC operations and customer service.
Export bookings
Documentation
Prepare/Issue Bills of Lading
Maintain agent communication w/all stakeholders
Shipment status updates
FMC Tariff filling
Track and Trace all open shipments
Cost Analysis on all shipments
Rates Administrator • John S.James Co
December 2005 - January 2007
Primary point of contact for all rate and pricing requests
Created initial SOP for handling quoting of rates.
Communication and follow up of pricing status/negotiation.
Interpret and prepare specific rate quotes for special projects
Maintain all pricing related correspondence and documentation.
Regular negotiations with vendors
Retain current business & win new business via regular communication with Office(s) and Agent Network.
Regularly access and understand vendor contracts
Import Administrator • John S. James Co.
January 2003 - December 2005
Responsible for facilitating pre-clearance of imported goods into the US (Air / Ocean / Land)
Foreign-Trade Zone related admission activities
Compliance with Other Government Agency regulations EPA,
FDA, FCC, DOT, USDA
Maintain HAZMAT certification
Continuous monitoring of shipment activity
Communication between internal & external customers.
Accounts Representative • Brown Distribution Services
January 2002 - January 2003
Processed and dispatched purchase orders for bonded warehouse.
Station Representative • Atlantic Coast Airlines
September 2001 - January 2002
Station representative of United Airlines Handled ticketing/customer service, check-in, load planning for cargo and luggage, gate operations, martialing of aircraft, embarking/debarking, and general ramp duties.
Education
2010 - 2011
Strayer University
MBA-MARKETING
2008 - 2010
Strayer University
BS-International Business
2006 - 2008
Trident Technical College
Associate In the Arts
1994 - 1998