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Avatar of Risko Martopo.
Avatar of Risko Martopo.
Past
Transmission and Switching Engineer @PT. Lintas Teknologi Indonesia
2003 ~ 2007
Telecomunication Tower and Structure Expert
Within one month
for MS Huawei (Hutch) • PT Dian Graha Elektrika SeptemberFebruari 2020 • Wireless migration from microwave to Leased Line for all Technologies (GSM, UMTS, LTE) for Nokia Equipment (NetAct) • CR Executor at wireless side • Cross check site wireless Block/Unblock status on Integration Process • Update Ticket for CR Activity related to Network Configuration Change • Support migration vepc Nokia to nfv Huawei Team Lead for GDC Indonesia and OMC Telkomsel • Nokia NovemberAgustus 2019 • Create Roster Monthly for NIC Team • Calculate Productivity base on Ticket • Weekly Report and Monthly Report • Make sure all ticket delivered with zero complaint NI (Network Integration) for Nokia
NetAct
U2000
ENM
Unemployed
Ready to interview
Full-time / Not interested in working remotely
More than 15 years
Universitas Trisakti
Teknik Elektro
Avatar of Frank Ramaglia Jr..
Avatar of Frank Ramaglia Jr..
Service Desk Consultant Level 2 @Wolf Consulting LLC
2023 ~ Present
Technical Support Specialist
Within two months
Frank Ramaglia Jr. Technical Support and Implementation Specialist CASTLE SHANN, PA 15234, USA Network Engineer and Support Professional with over 18 years of successful experience in desk side / remote support and network configuration. Recognized consistently for performance excellence and contributions to success in the MSP industry. Strengths in troubleshooting and installation backed by training in Microsoft products and cloud services. Work Experience Service Desk Consultant Level 2 • Wolf Consulting LLC JunePresent - Assist customers with day to day issues. - Provide remote support for users at various locations around Southwestern PA. - Troubleshoot, diagnose, and repair
Troubleshooting
Evaluations
Phone System Administration
Employed
Open to opportunities
Full-time / Remote Only
More than 15 years
ITT Technical Institute
Computer Network Systems
Avatar of the user.
Avatar of the user.
Past
Freelance @Fiverr, Adainweb, & Lalamove
2021 ~ Present
IT Support
Within six months
MikroTik Router Configuration
Photoshop
Microsoft Office
Unemployed
Open to opportunities
Full-time / Not interested in working remotely
6-10 years
SMA Negeri 2 Cikarang Utara
Ilmu Pengetahuan Sosial
Avatar of Mohamad Rizal.
Avatar of Mohamad Rizal.
IT Support Specialist @PT Kreasi Arduo Indonesia (ARTUGO)
2021 ~ Present
IT Support
Within six months
gmail.comWork Experience IT Support Specialist • PT Kreasi Arduo Indonesia (ARTUGO) JunePresent Provide daily support to ensure the smooth running of computers, network devices, printers, as well as the needs of end users Installation and configuration of hardware and software, standard OS, Client network Asset Management (Laptop, CPU, Printer, Network Devices) maintain inventory and liaise with vendors Performs first level troubleshooting and support for scheduled user data backups Linux Server Distro CentOS/Ubuntu/Debian (Install, Configure, Security) Including System Management, Monitoring Tools for Linux O/S, Apps and Networking Devices Network Configuration (MikroTik, UniFi, Ruijie), Virtual
Networking
Network Infrastructure
Network Troubleshooting
Employed
Full-time / Interested in working remotely
4-6 years
Global Institute of Technology and Business
Information Technology
Avatar of Fox Tien.
Within six months
quality solutions that meet and exceed client expectations. - Provide expert guidance and support to clients in utilizing Azure Data Factory for seamless data integration and transformation. - Resolve complex issues related to different data sources, ensuring smooth data workflows within Azure Data Factory. - Collaborate with clients to optimize network configurations, troubleshoot virtual network issues, and enhance overall system performance. - Conduct comprehensive assessments of clients' existing infrastructure to identify areas for improvement and optimization. Skills: Azure Data Factory · Synapse Integration · Azure Technical Specialist(Risk Management) • Xuenn Private Limited OctFeb 2023 As a Technical Specialist(Risk Management), I
Full-time / Interested in working remotely
More than 15 years
Avatar of Afdal Budiman.
Offline
Avatar of Afdal Budiman.
Offline
Account Manager @Kesia.id
2022 ~ Present
Account Manager
Within one year
implementation. Communicated effectively with clients to convey updates, product enhancements, and industry news. FebruaryJanuary 2023 Network Engineer Yayasan As-Syifa Al-Khoeriyyah Designed, implemented, and supported the organization's computer network infrastructure, ensuring seamless communication and connectivity among departments. Managed and maintained network performance, effectively troubleshooting and resolving issues to optimize network availability and performance. Evaluated network needs and developed strategies for enhancing and expanding the network to meet evolving organizational demands. Collaborate with cross-functional teams to ensure seamless integration and functionality of network systems. Additionally, diligently documented network configurations,...
Microsoft Office
Communication
Networking Concepts
Employed
Full-time / Interested in working remotely
4-6 years
SMK Negeri 1 Subang
Software Engineering
Avatar of Faizan kabir.
Avatar of Faizan kabir.
Business Center Executive @Ufone
2019 ~ Present
More than one year
Resolving CRM Charji Complaint of all over Pakistan Resolving Charji signal issue through technical assistant on call and also resolve all devices fault on immediate basis FebruaryAugust 2017 Technical Support Representative • PTCL Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits FebruaryJanuary 2016 JPCB Controller • TOYOTA Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office
Excel
word
PowerPoint
Full-time
6-10 years
University Of Karachi
Political Science History Home Economics Islamic Studies
Avatar of the user.
Avatar of the user.
Senior IT Engineer @Alco
2017 ~ Present
IT Engineer
Within one month
implementation
responsible
Networking
Employed
Full-time / Not interested in working remotely
6-10 years
Shobhit School of Distant Education, Shobhit University
Bachelor of Computer Applications
Avatar of the user.
Avatar of the user.
Senior Network Engineer, Infrastructure @Sea Ltd.
2021 ~ 2022
Network Engineer
Within two months
CCNA
RHEL
R
Employed
Full-time / Interested in working remotely
4-6 years
世新大學
資訊管理學系
Avatar of Solomon Ayedagn.
Avatar of Solomon Ayedagn.
Software Engineering A.Lecturer @Wollo University
2017 ~ Present
Software Engineering Lecturer and Software Developer
More than one year
on [A+] Aplus ERP-System Project and Assistant lecturer in the Software Engineering Department. In the process, I am a Microsoft Certified Professional(MCP) on Programming in C# and Programming in HTML5 with Javascript and CSS3.In addition I have also demonstrated ability in Software development, network installation and Configuration, and SQL Server Management. Gulele, Addis Ababa, Ethiopia Projects Aplus ERP System Educational ERP System that has about 13 main modules, working as Project Team Leader and Developer. Addresme Schooling App It's a schooling application that will enable families to monitor their student
PHP
C#
CSS
Part-time / Interested in working remotely
4-6 years
Wollo University Tulane International University
Post Graduate diplom on Modern Programing

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Within one year
Account Manager at Kesia.id
Logo of Kesia.id.
Kesia.id
2022 ~ Present
Subang, West Java, Indonesia
Professional Background
Current status
Employed
Job Search Progress
Professions
Account Manager, Technical Support, System, Network Administrator
Fields of Employment
Health, SaaS / Cloud Services, Information Services
Work experience
Less than 1 year work experience (4-6 years relevant)
Management
None
Skills
Microsoft Office
Communication
Networking Concepts
Account Management
Customer Relationship Management (CRM)
Data Analysis
Project Coordination and Implementation
Teamwork & Collaboration
Troubleshooting
Languages
Indonesian
Native or Bilingual
English
Intermediate
Job search preferences
Positions
Account Manager
Job types
Full-time
Locations
Indonesia
Remote
Interested in working remotely
Freelance
Yes, I'm currently a full-time freelancer
Educations
School
SMK Negeri 1 Subang
Major
Software Engineering
Print

Afdal Budiman

Subang, West Java, Indonesia ∙ 081224333944 ∙  [email protected]linkedin.com/in/afdalbudiman

Results-oriented and experienced professional with a diverse background in Account Manager, Network Engineering, and IT Implementation. Successfully driven digital transformation within the healthcare industry and optimized network performance to enhance user satisfaction. Skilled at collaborating with key stakeholders to understand unique needs and deliver customized solutions. Additionally, excel in project management, technical integration, and problem-solving. Strong expertise in Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Data Analysis and Reporting, Network Architecture Design, Technical Support, and System Integration. Dedicated to delivering exceptional results and ensuring effective operations in dynamic environments.

Experience

December 2022 - Present

Account Manager

PT. Inovasi Kesehatan Indonesia

Built and maintained strong relationships with clients, resulting in a significant 20% increase in client retention. Led end-to-end implementation projects, ensuring seamless deployment of the integrated hospital management system. Collaborated effectively with cross-functional teams to successfully complete projects within timeline constraints. Provided comprehensive training to clients on system functionalities, leading to a notable 25% reduction in user support tickets. Offered ongoing support, addressing client inquiries promptly and maintaining an impressive 95% customer satisfaction rating. Maintained accurate and up-to-date records of client interactions and account status. Prepared regular reports on key metrics, such as client satisfaction and pipeline implementation. Communicated effectively with clients to convey updates, product enhancements, and industry news.

February 2022 - January 2023

Network Engineer

Yayasan As-Syifa Al-Khoeriyyah

Designed, implemented, and supported the organization's computer network infrastructure, ensuring seamless communication and connectivity among departments. Managed and maintained network performance, effectively troubleshooting and resolving issues to optimize network availability and performance. Evaluated network needs and developed strategies for enhancing and expanding the network to meet evolving organizational demands. Collaborate with cross-functional teams to ensure seamless integration and functionality of network systems. Additionally, diligently documented network configurations, changes, and upgrades, maintaining accurate records for future reference.

June 2018 - February 2021

IT Implementation

PT. Tiga Daya Digital Indonesia

Engaged with clients to gather requirements and set project schedules, resulting in an on-time project delivery rate. Ensuring smooth implementation of necessary infrastructure has achieved a boost in customer satisfaction. Organized activities and milestones to improve project execution. Investigated user experience issues and provided workable solutions to reduce user-reported issues.

Education

2010 - 2013

SMK Negeri 1 Subang

Software Engineering

  • Grade: 7.5

Skills


  • Microsoft Office
  • Communication
  • Networking Concepts
  • Account Management
  • Customer Relationship Management (CRM)
  • Data Analysis
  • Project Coordination and Implementation
  • Teamwork & Collaboration
  • Troubleshooting

Languages


  • Indonesian — Native or Bilingual
  • English — Intermediate
Resume
Profile

Afdal Budiman

Subang, West Java, Indonesia ∙ 081224333944 ∙  [email protected]linkedin.com/in/afdalbudiman

Results-oriented and experienced professional with a diverse background in Account Manager, Network Engineering, and IT Implementation. Successfully driven digital transformation within the healthcare industry and optimized network performance to enhance user satisfaction. Skilled at collaborating with key stakeholders to understand unique needs and deliver customized solutions. Additionally, excel in project management, technical integration, and problem-solving. Strong expertise in Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Data Analysis and Reporting, Network Architecture Design, Technical Support, and System Integration. Dedicated to delivering exceptional results and ensuring effective operations in dynamic environments.

Experience

December 2022 - Present

Account Manager

PT. Inovasi Kesehatan Indonesia

Built and maintained strong relationships with clients, resulting in a significant 20% increase in client retention. Led end-to-end implementation projects, ensuring seamless deployment of the integrated hospital management system. Collaborated effectively with cross-functional teams to successfully complete projects within timeline constraints. Provided comprehensive training to clients on system functionalities, leading to a notable 25% reduction in user support tickets. Offered ongoing support, addressing client inquiries promptly and maintaining an impressive 95% customer satisfaction rating. Maintained accurate and up-to-date records of client interactions and account status. Prepared regular reports on key metrics, such as client satisfaction and pipeline implementation. Communicated effectively with clients to convey updates, product enhancements, and industry news.

February 2022 - January 2023

Network Engineer

Yayasan As-Syifa Al-Khoeriyyah

Designed, implemented, and supported the organization's computer network infrastructure, ensuring seamless communication and connectivity among departments. Managed and maintained network performance, effectively troubleshooting and resolving issues to optimize network availability and performance. Evaluated network needs and developed strategies for enhancing and expanding the network to meet evolving organizational demands. Collaborate with cross-functional teams to ensure seamless integration and functionality of network systems. Additionally, diligently documented network configurations, changes, and upgrades, maintaining accurate records for future reference.

June 2018 - February 2021

IT Implementation

PT. Tiga Daya Digital Indonesia

Engaged with clients to gather requirements and set project schedules, resulting in an on-time project delivery rate. Ensuring smooth implementation of necessary infrastructure has achieved a boost in customer satisfaction. Organized activities and milestones to improve project execution. Investigated user experience issues and provided workable solutions to reduce user-reported issues.

Education

2010 - 2013

SMK Negeri 1 Subang

Software Engineering

  • Grade: 7.5

Skills


  • Microsoft Office
  • Communication
  • Networking Concepts
  • Account Management
  • Customer Relationship Management (CRM)
  • Data Analysis
  • Project Coordination and Implementation
  • Teamwork & Collaboration
  • Troubleshooting

Languages


  • Indonesian — Native or Bilingual
  • English — Intermediate