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Kumar Divyaprakash Hi, I am Kumar an Experienced Strategic Key Account Manager adept at cultivating relationships with Key Decision Makers and Department Heads within strategic regional accounts. Proven success in developing and implementing effective strategies to expand business and drive revenue growth. A collaborative leader focused on maximizing client satisfaction and fostering long-term partnerships. I've actively pursued various workshops, including those in AI chatbot prompt engineering and LinkedIn lead generation, to enhance my skills for daily work responsibilities. Concurrently, I am enrolled in a 1-year Executive Program at IIM Indore, specializing in Global

SIT and UAT). -Complete the new employee handbook within one month. -Managed and tracked projects using Asana and JIRA to ensure efficient progress and timely completion. -Host and prepare material for cross-department training, like LogiReport Superuser Training. Hard Core Technology Corp — Project Owner/Senior Customer Success Specialist Oct 2021 ~ MarProject Owner of GoFreight Pay, one of the most profitable value-added services of the company, and be in charge of this project from A to Z. - Develop and design web functionalities, with go-live monitoring and on-going maintenance. - The go-to

Subhashree Bhattacharjee Brand Manager and Communication Gurugram, Haryana, India Dynamic and results-driven professional with a proven track record in communication strategy and brand management, backed by an MBA degree. Armed with a blend of strategic vision and hands-on experience. I excel in crafting compelling narratives that resonate with target audiences and elevate brand presence. Work Experience Presales Specialist • Locobuzz MayDecemberCreating marketing strategies - Introduce and represent brands - Shaking Hands and Meeting with Big Brands like Finolex, Traya, Lupin, etc. - Client Co-ordination and Engagement Corporate Recruiter & Customer Success • Omm IT Solution AprilAprilTalent Acquisition Strategy Development

Top-Notch Industry leaders. •Assisted with troubleshooting complex problems related to product design or manufacturing issues. Education Financed 100% of college education via scholarship Northwood University Computer ScienceSkills ⦁ Hardware/Software Upgrades ⦁ Configuration Management ⦁ Cost Analysis ⦁ Information Protection ⦁ Systems Analysis ⦁ Technical Support ⦁ Data Recovery ⦁ Software Installation ⦁ Performance Testing ⦁ Customer Service ⦁ Application Support ⦁ Hardware Diagnostics ⦁ Account Management ⦁ Customer Success Management ⦁ Windows Operating Systems (Win10 and Win11) ⦁ Product Troubleshooting ⦁ Antivirus Software ⦁ Microsoft Outlook ⦁ Hardware and Peripherals ⦁ Technical Documents Comprehension ⦁ MS Office Proficiency ⦁ Technical Troubleshooting ⦁ Application Installations ⦁ LAN/WAN ⦁ Issue Troubleshooting ⦁ Complaint Resolution ⦁ Call Center Operations ⦁ DHCP/DNS Ethernet

product covering in East Asian region. Work Experience Sustaining/NPI Engineering Program Manager • 鴻海集團-新加坡商鴻運科 OctoberPresent ● Lead 2 TPE Sustaining EPMs and 4 Tianjin GPE(Global Product Engineer) to maintain 14+ servers by JDM model with H customer successfully, and achieved a high customer satisfaction rate. ● Lead 3 Tianjin EPMs to develop 3 new servers by ODM model with A/N customers and white box server successfully. Successfully implement 1st US A customer server project to NPI build in Taiwan Hukou factory.

王中敬 Work as Customer Success Manager & Pre-sales at PIMQ, responsible for corporate clients service, from software pre-sales to achieving customer objectives. Possess extensive experience in the entire process, including but not limited to aligning both parties on project goals, project planning, quoting and contracting, system implementation, consultancy guidance, post-sales service, customer relationship maintenance, system requirement management, and software feature planning. Currently surveied more than 50 factories, successfully completing transactions with over 10 signed contracts. Also responsible for maintaining key strategic partner relationships. Taoyuan City, Taiwan 工作經歷 Pre-Sales

.com Cell:US)/TW) Work Experiences JulApr 2023 Account Executive GoFreight Conduct a live sales demo for the prospect so they can evaluate if the product is the right fit for their company. Provide professional consultation to fulfill clients' requirements. Feature communication with product managers and customer success team. Help clients achieve business goals by providing strategic advice and maintaining close relationships. Sales Records: The total new MRR generated: $24,482 USD. Deal Velocity:days to win a deal, the fastest in the sales team. (team's Avgdays) Successfully acquired 58 new