CakeResume Talent Search

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4-6 tahun
6-10 tahun
10-15 tahun
Lebih dari 15 tahun
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open to exploring new opportunities
Dalam satu bulan
Google Drive
Outlook
Multitasking
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
Higher Institute Of Advanced Studies
Management Information Systems
Avatar of Ashleigh Haggins.
Avatar of Ashleigh Haggins.
Medical Assistant @Jonesboro Clinic
2021 ~ Sekarang
Lebih dari satu tahun
referrals. Knowledge with Avility, Practice Fusion, CoverMyMeds, and Advanced MD Work Experience Supervisor Navient HealthCare AprilPresentTaipei, Taiwan As a customer service supervisor, my duties include, but are not limited to: overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback; monitoring daily activities of customer service operations; assisting customer service staff with duties when required; handle escalated customer service issues, analyze data and statistics, train supervisors on how to adequately manage their staff, ensure quality assurance on agents phone calls throughout their shifts. Account Manager Genesis VR Arcade JanuaryPresentTaipei, Taiwan Addressed all customer
Word
PowerPoint
Excel
Full-time / Hanya bekerja jarak jauh
6-10 tahun
Walnut Ridge Adult Education
General Education
Avatar of Satyapal Singh.
Avatar of Satyapal Singh.
Team leader @Flipkart
2015 ~ Sekarang
Lebih dari satu tahun
Satyapal Singh Bharatpur, Rajasthan, India Agile and adaptable staff leader with a stellar work history, a motivational approach and an upbeat nature. Skilled at training employees and leveraging organised approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with a diplomatic communication style focused on maximizing engagement and satisfaction. Mail ID - [email protected] ContactWork Experience Team leader • INSTAKART SERVICES PRIVATE LIMITED (FLIPKART) SeptemberPresent Location - Bharatpur (Raj.) Strategically plan and manage logistics, warehouse, transportation and customer services Keep track of quality, quantity, stock levels, delivery times, transport
Word
Excel
PowerPoint
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
Rajasthan University
Bachelor of Arts
Avatar of the user.
Avatar of the user.
Bank teller/Assistant Manager @Taishin International Bank Co., Ltd.
2020 ~ Sekarang
Lebih dari satu tahun
Customer Service
Efficient Management
Full-time / Tidak tertarik bekerja jarak jauh
6-10 tahun
Soochow University
Department of Business Administration
Avatar of EDWIN NGARI NYAGA.
Avatar of EDWIN NGARI NYAGA.
IT technician @Cyber services
2019 ~ 2020
Lebih dari satu tahun
establishing procedures to achieve them Hard working, trust worthy and able to work under pressure to meet deadlines Positive approaches to team work and take initiative to acquire and master the skills and knowledge required in a task. Kenya Work Experience SeptemberFebruary 2020 IT technician Cyber services Customer support, Daily nation adverts Customer service at the cyber Thika JuneDecember 2019 Team Leader Camusat Company LimitedFiber to The Home Program Safaricom June 2017 to 2019 Camusat Company Limited Team Leader Fiber to The Home Program Safaricom as a Subcontractor In Bitcomms Limited Company Responsibilities Maintain consistent network and customer availability
Computer Hardware
GOOD COMMUNICATION
Software Knowledge
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
HEMLAND TECHNICAL INSTITUTE
DIPLOMA IN COMPUTER SOFTWARE ENGINEERING
Avatar of yueh3330.
遠端客戶服務
Lebih dari satu tahun
Yueh-Ching Lin Had with 4+ years of experience in customers services. Seeking to leverage my interpersonal skills to provide a friendly, and fun atmosphere for the customers. M:flinders street Yokine 6060 WA [email protected] Skills Languages MS Word Time Management Teamwork Customer Service English Mandarin Experience In Australia Full time/ Part time Sushi maker and sales 2016//07 Sushi Sushi Customer service Following daily schedules and prepare the sushi. Keeping workplace clean. Explain to customer every product (ingredients, allergens) . Cash handling ,operating the tills
Word
PowerPoint
Photoshop
Paruh waktu / Tertarik bekerja jarak jauh
4-6 tahun
Avatar of the user.
Avatar of the user.
Past
Front Office Support @PT BFI FINANCE INDONESIA TBK
2019 ~ 2022
Akuntan, Bussiness Developmen, Finance Staff, Manajemen Traine, Staff Administrasi
Lebih dari satu tahun
Word
PowerPoint
Google Drive
Tidak bekerja
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
Universitas Kristen Satya Wacana
Economics Education
Avatar of Yu Sze Man.
Avatar of Yu Sze Man.
Past
Beauty Adviser @Space Brands (HK) Limited
2021 ~ Sekarang
Beauty Adviser
Lebih dari satu tahun
by the company -Provide excellent customer services experience -Support daily operations of the store including but not limited to cashiering, VM, stock management -Build client database and maintain customer relationship -Assist in ad-hoc duties as per assigned Beauty Adviser • Kiko Asia Limited 十一月十一月Handle daily shop operations -Proactively provide professional advice the various range of makeup & skincare products -Strive to meet shop sales targets -Assist customer to find suitable products with strong working knowledge -Provide excellent customer service and sales abilities with strong communication skills Beauty Adviser • Elevatione Asia Limited 十二月七
powerpoint
Excel
word
Tidak bekerja
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
Provide Facial Electrotherapy Treatments
Avatar of Albert.
Avatar of Albert.
Past
Customer Service @HIGOGAME PTE LTD
2023 ~ 2023
English related jobs , Administration/ Coordinator, Secretary, Receptionist , International sales 行政專員,總機接待人員,秘書,國外業務
Dalam dua bulan
communication, problem-solving, and leadership skills." Medan, Medan City, North Sumatra, Indonesia Pengalaman Kerja Customer Service • HIGOGAME PTE LTD JuniDesemberHandle Livechat with members/players 2. Making a daily report for all complaint report Customer Service • 369 Cambodia DesemberDesemberHandle Livechat with members/players 2. Making a daily report for all transaction 3. Etc. Marketing Executive • PT. Samudera Jaya Cargo JuliJuliCarry out sales activities for services offered by companies where the company is engaged in the expedition of container loading. 2. Searching for a new Customer and Maintain the Recent Customer with
PowerPoint
Excel
Word
Tidak bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
Universitas Prima Indonesia
HUMAN RESOURCES MANAGEMENT
Avatar of Maisuroh.
Avatar of Maisuroh.
Admin Merchant Operational @PT Valdo Sumber Daya Mandiri
2023 ~ Sekarang
Data Entry or Customer Services
Dalam satu tahun
PT. VADS Indonesia JanuariDesember 2021 Indonesia, Jakarta Raya Evaluate and monitor daily the quality score agent. Customer Service e-mail so that the company's KPIs are maintained. Quality Assurance PT Mitracomm Ekasarana NovemberDesember 2021 Indonesia, Jakarta Raya Evaluate and monitor daily the quality score agent. Customer Service e-mail so that the company's KPIs are maintained. Quality Assurance PT Transcosmos Indonesia OktoberNovember 2020 Indonesia, Jakarta Raya Evaluate and monitor daily the quality score agent. Customer Service e-mail so that the company's KPIs are maintained. Customer Service Email PT Transcosmos
Word
Excel
Google Drive
Sudah bekerja
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
STMIK Jakarta STI&K
Manajemen Informatika

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Dalam satu tahun
Specialized in Customer service and Web design development.
Logo of UNIQLO.
UNIQLO
2022 ~ 2023
Taipei, Taiwan
Latar Belakang Profesional
Status sekarang
Sudah bekerja
Tahap pencarian kerja
Profesi
Pramugari, Customer Service / Support, Web Designer
Bidang Pekerjaan
Aeronautika / Luar Angkasa, Software
Pengalaman Kerja
4-6 tahun pengalaman kerja (Kurang dari satu tahun relevan)
Management
Tidak ada
Keterampilan
Word
PowerPoint
Premiere
Photoshop
powerpoint
Final Cut Pro
HTML/CSS
JavaScript
React.js
PHP
SQL/MySQL
Bahasa
English
Profesional
Korean
Pemula
Chinese
Bahasa ibu atau Bilingual
Preferensi Pencarian Pekerjaan
Jabatan
Front-end Developer
Tipe Pekerjaan
Full-time
Lokasi
Taiwan, Hong Kong
Bekerja jarak jauh
Tertarik bekerja jarak jauh
Freelance
Tidak
Pendidikan
Institusi Pendidikan
資展國際股份有限公司(原 資策會)
Jurusan
Front-end Engineer
Cetak

LIN, CHENG-YI  (ALAN)     


˙ Graduated with a bachelor’s degree in mass communication.
˙ One year internship in a public relations agency and five years front-line staff experiences at EVA Air and Cathay Pacific.
˙ Skilled in communication, customer relationship management, and leadership.
 

  Taiwan      +886 975-136-055       

''Alan is polite, humble, and confident when he is attending any activities. He demonstrates himself in an excellent service style.'' 

Kern Kwong,Learning and Development Executive of Cathay Pacific

Work Experience

Manager Candidate

UNIQLO

Jul 2022 - Feb 2023
Tainan, Taiwan

Lead the store for stable daily operations 
-
Provide the best service to customer and establish focusing on the customer service
-
Manage people in the store to work efficiency including coaching and training staff by establishing the staff development plan
-Be responsible for sales target, profits and lost including manage inventory and control personnel cost in the store, and other related tasked

Flight Attendant

Cathay Pacific

Jan 2020 - Jan 2022
Hong Kong

Ensure all passengers are safe and comfortable during a flight
-Cabin safety and customer relationships management for up to 350 passengers per flight
-Provide exceptional in-flight experience including F&B serving and duty-free sales
-Apply first aid and medical care if required in an emergency

Ground Handling Agent

Eva Air

Oct 2016 - Jan 2020
Taoyuan, Taiwan

Provide a wide range of on-ground services in the airport
-Manage customer relationships and resolve ticketing and booking issues at the counter
-Receive VIP passengers such as foreign ambassadors and assist maiden voyage ceremony

-Handle special needs and ad hoc tasks efficiently
-Lead a team to facilitate flight ground preparation to reach on-time performance (OTP)

Account Executive 
Assistant

Planet Public Relations

Jul 2015 - Jun 2016
Taipei, Taiwan

Perform a variety of client services for a public relations agency
-Monitor daily media coverage and report results to the clients
-Attend client events and press conferences for instance Samsung flagship mobile
-
Respond to calls and emails from journalists and check their RSVP for press conferences

Education


National Taiwan University of Arts,
Radio and Television

Sep 2012 - Jun 2016
Bachelor's degree of Arts

Completion of curriculum:
Advertising                                               E-commerce
Journalism and Communication       ‧Image Processing
Public Relations                                       Video Editing 

 Skills


  • Word

  • PowerPoint

  • Photoshop 

  • Premiere 

  • Final Cut Pro X

Language


Mandarin (Native)
 English (Fluent)
Cantonese (Inter.)
Korean (Beginner)

Web develop related project

Restaurant reservation system

The final project of iSpan, please refer to presentation video

Membership management system

Including functions of creating, reading, updating, deleting, please refer to github

UI design

With a warm color tone and energetic icon, this website wanna present its adorable, please refer to Figma 

Bootstrap framework practice

Layout design practice by bootstrap,  refer to the website

Video player

Practice to build a  video player, please refer to website

林承逸 (Alan)


˙畢業於臺灣藝術大學大眾傳播相關學位學士
˙結訓於資展國際(原資策會)前端工程師就業養成班 
˙擁有一年的公關代理商實習及五年以上的航空服務工作經驗
˙專長於溝通技巧、客戶關係管理、團隊領導等軟實力


   臺灣 +886 975-136-055         

“Alan 謙遜有禮且充滿自信,展現出非常優異的工作風格"
Kern Kwong,
國泰航空 訓練發展教官暨機艙事務長

專業訓練



資展國際 (原資策會)

前端工程師就業養成班
Feb 2022 - Jul 2022

588小時

網頁設計入門 (HTML + CSS )

Bootstrap 響應式網頁設計 

 前端框架網站開發 

UI 網頁視覺規劃及UX概論

學歷


國立臺灣藝術大學

廣播電視學系
Sep 2012 - Jun 2016
學士 學位

修習課程

廣告學 
新聞編譯
公共關係 



電子商務
影像處理
影音編輯

工作經驗

全球儲備精英

UNIQLO

Jul 2022 - Feb 2023
新北市, 臺灣

穩定店舖安定營運
-領導同事提供以客為先的優質服務已達到最大的顧客滿足
-管理店舖員工以致人力安排效率最大化,且重視員工育成並排定培育計畫
-掌握店舖銷售在庫計畫及賣場作成的方向,並做好營收回顧及管理庫存及人事等費用的支出

機艙服務員

國泰航空 

Jan 2020 - Jan 2022
香港

提供乘客一個安全及舒適的飛行體驗 
-於高達350人上的航班進行客艙安全控管及客戶關係管理 
-提供良好的飛行服務體驗像是機上餐飲供應、免稅商品販售、處理客訴等問題
-提供緊急簡單醫療服務予不適旅客,必要時並供予適當藥物

客運運務員

長榮航空

Oct 2016 - Jan 2020
桃園,臺灣

提供廣泛的機場地面服務以促成航班的順利運行
-客戶關係管理及接受現場票務訂位等查詢

-協助接待貴賓如外使及協助首航儀式
-處理旅客特殊需求及控管突發狀況
 
-帶領團隊完成航機地面準備作業以達成班機準點率

專案實習助理

先擎公關

Jul 2015 - Jun 2016
台北,臺灣

提供多樣化客戶服務於公關代理商
-媒體露出監閱以及製作報告
-參與及舉辦媒體活動與記者會相關工作
-連繫媒體記者採訪及媒體接待事宜

技能


  • Word

  • PowerPoint

  • Photoshop 

  • Premiere 

  • Final Cut Pro X

網頁開發


-HTML                    -CSS
-JavaScript            -Bootstrap
-React                    -PHP
-SQL                       -jQuery 
-node.js                 -git

語言


國語(母語) 
英文(流利) 
粵語(中等)
韓語(初學)

網站開發相關專案


餐廳預約揪團平台 
( React, node.js ,myPhpAdmin, SQL, Bootstrap) 

為資策會前端養成班期末結訓作品
詳見 專題影片發表

會員管理後台系統 
( PHP, myPhpAdmin, SQL, Bootstrap) 

包含會員清單檢視及新增刪除、會員個人資料篩選、優惠券發送等功能,詳見 github

網頁介面設計 
(Figma)

以可愛活潑的色調為主軸,搭配上各式各樣ICON增添趣味性,詳見 Figma

Bootstrap切版練習 

以Bootstrap做切版練習,詳見網頁


影音播放器

影音播放器製作練習,詳見網頁


CV
Profil

LIN, CHENG-YI  (ALAN)     


˙ Graduated with a bachelor’s degree in mass communication.
˙ One year internship in a public relations agency and five years front-line staff experiences at EVA Air and Cathay Pacific.
˙ Skilled in communication, customer relationship management, and leadership.
 

  Taiwan      +886 975-136-055       

''Alan is polite, humble, and confident when he is attending any activities. He demonstrates himself in an excellent service style.'' 

Kern Kwong,Learning and Development Executive of Cathay Pacific

Work Experience

Manager Candidate

UNIQLO

Jul 2022 - Feb 2023
Tainan, Taiwan

Lead the store for stable daily operations 
-
Provide the best service to customer and establish focusing on the customer service
-
Manage people in the store to work efficiency including coaching and training staff by establishing the staff development plan
-Be responsible for sales target, profits and lost including manage inventory and control personnel cost in the store, and other related tasked

Flight Attendant

Cathay Pacific

Jan 2020 - Jan 2022
Hong Kong

Ensure all passengers are safe and comfortable during a flight
-Cabin safety and customer relationships management for up to 350 passengers per flight
-Provide exceptional in-flight experience including F&B serving and duty-free sales
-Apply first aid and medical care if required in an emergency

Ground Handling Agent

Eva Air

Oct 2016 - Jan 2020
Taoyuan, Taiwan

Provide a wide range of on-ground services in the airport
-Manage customer relationships and resolve ticketing and booking issues at the counter
-Receive VIP passengers such as foreign ambassadors and assist maiden voyage ceremony

-Handle special needs and ad hoc tasks efficiently
-Lead a team to facilitate flight ground preparation to reach on-time performance (OTP)

Account Executive 
Assistant

Planet Public Relations

Jul 2015 - Jun 2016
Taipei, Taiwan

Perform a variety of client services for a public relations agency
-Monitor daily media coverage and report results to the clients
-Attend client events and press conferences for instance Samsung flagship mobile
-
Respond to calls and emails from journalists and check their RSVP for press conferences

Education


National Taiwan University of Arts,
Radio and Television

Sep 2012 - Jun 2016
Bachelor's degree of Arts

Completion of curriculum:
Advertising                                               E-commerce
Journalism and Communication       ‧Image Processing
Public Relations                                       Video Editing 

 Skills


  • Word

  • PowerPoint

  • Photoshop 

  • Premiere 

  • Final Cut Pro X

Language


Mandarin (Native)
 English (Fluent)
Cantonese (Inter.)
Korean (Beginner)

Web develop related project

Restaurant reservation system

The final project of iSpan, please refer to presentation video

Membership management system

Including functions of creating, reading, updating, deleting, please refer to github

UI design

With a warm color tone and energetic icon, this website wanna present its adorable, please refer to Figma 

Bootstrap framework practice

Layout design practice by bootstrap,  refer to the website

Video player

Practice to build a  video player, please refer to website

林承逸 (Alan)


˙畢業於臺灣藝術大學大眾傳播相關學位學士
˙結訓於資展國際(原資策會)前端工程師就業養成班 
˙擁有一年的公關代理商實習及五年以上的航空服務工作經驗
˙專長於溝通技巧、客戶關係管理、團隊領導等軟實力


   臺灣 +886 975-136-055         

“Alan 謙遜有禮且充滿自信,展現出非常優異的工作風格"
Kern Kwong,
國泰航空 訓練發展教官暨機艙事務長

專業訓練



資展國際 (原資策會)

前端工程師就業養成班
Feb 2022 - Jul 2022

588小時

網頁設計入門 (HTML + CSS )

Bootstrap 響應式網頁設計 

 前端框架網站開發 

UI 網頁視覺規劃及UX概論

學歷


國立臺灣藝術大學

廣播電視學系
Sep 2012 - Jun 2016
學士 學位

修習課程

廣告學 
新聞編譯
公共關係 



電子商務
影像處理
影音編輯

工作經驗

全球儲備精英

UNIQLO

Jul 2022 - Feb 2023
新北市, 臺灣

穩定店舖安定營運
-領導同事提供以客為先的優質服務已達到最大的顧客滿足
-管理店舖員工以致人力安排效率最大化,且重視員工育成並排定培育計畫
-掌握店舖銷售在庫計畫及賣場作成的方向,並做好營收回顧及管理庫存及人事等費用的支出

機艙服務員

國泰航空 

Jan 2020 - Jan 2022
香港

提供乘客一個安全及舒適的飛行體驗 
-於高達350人上的航班進行客艙安全控管及客戶關係管理 
-提供良好的飛行服務體驗像是機上餐飲供應、免稅商品販售、處理客訴等問題
-提供緊急簡單醫療服務予不適旅客,必要時並供予適當藥物

客運運務員

長榮航空

Oct 2016 - Jan 2020
桃園,臺灣

提供廣泛的機場地面服務以促成航班的順利運行
-客戶關係管理及接受現場票務訂位等查詢

-協助接待貴賓如外使及協助首航儀式
-處理旅客特殊需求及控管突發狀況
 
-帶領團隊完成航機地面準備作業以達成班機準點率

專案實習助理

先擎公關

Jul 2015 - Jun 2016
台北,臺灣

提供多樣化客戶服務於公關代理商
-媒體露出監閱以及製作報告
-參與及舉辦媒體活動與記者會相關工作
-連繫媒體記者採訪及媒體接待事宜

技能


  • Word

  • PowerPoint

  • Photoshop 

  • Premiere 

  • Final Cut Pro X

網頁開發


-HTML                    -CSS
-JavaScript            -Bootstrap
-React                    -PHP
-SQL                       -jQuery 
-node.js                 -git

語言


國語(母語) 
英文(流利) 
粵語(中等)
韓語(初學)

網站開發相關專案


餐廳預約揪團平台 
( React, node.js ,myPhpAdmin, SQL, Bootstrap) 

為資策會前端養成班期末結訓作品
詳見 專題影片發表

會員管理後台系統 
( PHP, myPhpAdmin, SQL, Bootstrap) 

包含會員清單檢視及新增刪除、會員個人資料篩選、優惠券發送等功能,詳見 github

網頁介面設計 
(Figma)

以可愛活潑的色調為主軸,搭配上各式各樣ICON增添趣味性,詳見 Figma

Bootstrap切版練習 

以Bootstrap做切版練習,詳見網頁


影音播放器

影音播放器製作練習,詳見網頁