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Past
IVS Crypto Event Consultant @Infinity Ventures Crypto (IVC)2023 ~ 2023
・
Within two months
Amanda Lai New Taipei City, Taiwan || [email protected] Active, Multitaskable, Adaptable, Negotiable, Decisive, Ambitious, and dedicated doer with 4 years of history of success in cross-team support and engagement. Built strong relationships between clients, suppliers, and staff. Adept at conducting problem-solving, cross-culture and cross-function communication, event planning, managing administrative executions, and facilitating positive communication. #Communication #Event Planning & Management #Client Relations #Operations & Management #Negotiation Working Experience IVS Crypto Event Consultant • Infinity Ventures Crypto (IVC)/ Headline Asia (Contractor) MarJul| Taipei, Taiwan Orchestrated a seamless collaboration between
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Ming Chuan University
・
International Business/Trade/Commerce
Past
Unemployed | Web3, Blockchain and Crypto Adventurer @Looking for Blockchain/Web3 Opportunities2023 ~ Present
・
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within three months
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
National Taipei University
・
Business Administration
Brand Strategy Manager @12Group_Creative Concept2023 ~ Present
・
品牌經理
Within one month
王宗浩 How Brand & Marketing Consultant --- STRATEGY/PLANNING/CREATIVE/MANAGEMENT/TEAMWORK/ DIRECTOR/PHOTOGRAPHER Taipei, Taiwan My core competencies include effective communication, team awareness, calmness under pressure, proactiveness, and aesthetic appreciation. I have also acquired professional knowledge and skills in brand positioning, marketing strategy and planning, business development, organizational management, cultural establishment, team leadership, and community engagement. I hold a Certificate of Completion issued by Asana and a Brand Strategy certification issued by Project Management Institute (PMI), which demonstrate my commitment to continuous learning and improvement. My mission is to use
Employed
・
Open to opportunities
Full-time / Not interested in working remotely
10-15 years
Chinese Culture University
・
廣告學系
Social media lead @Air Startup Club2023 ~ Present
・
Social Media Coordinator/ Manager
Within two months
Muhammad Hasaan Telecom Student at Air University | BETA Microsoft Learn Student Ambassador Ambassador | Google DSC Core '23-24 Social Media Lead | Social media manager | Ambassador to Godesign Tech | Active member of Communities at @AU| PUAN | Sports Enthusiast Islamabad, Islamabad Capital Territory, Pakistan Gmail Ambitious Engineering Student | Social Media Enthusiast | Community Engagement Advocate Welcome to My Profile! A highly motivated and results-oriented engineering student with a passion for social media, community engagement, and continuous learning. Thrives in collaborative environments, actively contributing to the development and growth of those around me. Possesses exceptional technical skills and seeks opportunities
Studying
・
Open to opportunities
Full-time / Remote Only
4-6 years
Air University
・
Telecommunications
Offline
Offline
Head of Content & Community @theAsianparent2023 ~ Present
・
Within three months
Telegram groups, ensuring a vibrant and supportive community for moms. - Sales Team Support: I play a pivotal role in supporting our sales team by providing strategic insights and rate consultation, assisting in selling VIParents as an ideal platform for brands and agencies looking to connect with our influential mom community. - Curating Parenting Influencers: I curate and manage an extensive roster of parenting influencers, ensuring we have a diverse and impactful pool of voices to collaborate with. - Event Planning & Community Engagement: To nurture and enhance the VIParents community, I strategize, plan, and execute engaging events and activities that
Employed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
BINUS University
・
Marketing/Marketing Management, General
Past
Product planner @壹一壹一科技股份有限公司2022 ~ Present
・
Project Manager、PM、專案經理、UX、網站企劃、產品企劃
Within one month
more potential sales and acted as contact person throughout the integration and operation phase. 𝗣𝗿𝗼𝗱𝘂𝗰𝘁: 𝗦𝘄𝗲𝗲𝘁𝗥𝗶𝗻𝗴 𝗗𝗮𝘁𝗶𝗻𝗴 𝗔𝗽𝗽 Associate Product Manager at Sweet Tech Ltd. 思維特網路資訊有限公司 JuneJanuary 2018 Carried out day-to-day mobile app operating routine tasks. Foreign markets' breakthrough and social media community engagement : worked with a marketing team consisting of multi-cultural background members including US, Mexico, Brazil, Indonesia, Malaysia, Japan, and Korea to localize the entire app and break into markets through Facebook Pages. Successfully proposed numbers of features, updates, and optimizations to...
Reputation Credits1
Unemployed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Tamkang University (TKU)
・
International Business
Community Lead @The Oasians2021 ~ Present
・
Fintech
Within one month
updates, fostering community engagement. NovemberJanuary 2023 Discord Lead • OptiFi Managed a community of 3,000-5,000 users, fostering a constructive environment. Ensured discussions were aligned with company goals through effective moderation. Co-organized a successful event during Taipei Blockchain Week, enhancing community engagement. DecemberAugust 2022 Community Manager • ABCC ABCC is a Singapore based cryptocurrency exchange that provides fiat-crypto and crypto-crypto trading. Supported product localization in 11 languages, catering to a global user base. Grew and managed a vibrant 20,000+ member community, increasing platform engagement. Provided critical community feedback
Employed
Full-time / Interested in working remotely
4-6 years
University of Birmingham
・
International Business
Safeguard Specialist For ATR/BPN ILASP Project @The World Bank2023 ~ 2023
・
Provincial Leader
Within three months
ATR/BPN-World Bank One Map Project • The World Bank JanuaryOctober 2023 Developed and implemented strategic public awareness campaigns to promote social and environmental causes, increasing in community engagement and participation into the project. Collaborated with cross-functional teams to create compelling content and multimedia materials for public engagement, including press releases, infographics, and videos, effectively reaching a diverse audience. Established and maintained strong relationships with key stakeholders, such as local government officials, non-profit organizations, and community leaders, fostering partnerships that expanded the reach and impact of public awareness initiatives. Monitored and analysed the project
Employed
Full-time / Interested in working remotely
10-15 years
Universitas Lambung Mangkurat
・
Magister Administrasi PublikWeb3 Developer Business Consultant @W3MCT2023 ~ Present
・
Frontend/Backend Developer
Within three months
Full-time / Interested in working remotely
10-15 years
Towson University
・
Management Information Systems, GeneralEnvironment Supervisor @JOB Pertamina Medco E&P Tomori Sulawesi2022 ~ Present
・
Sustainability
More than one year
Employed
Full-time / Not interested in working remotely
10-15 years
University of Indonesia
・
Environmental Science, Sustainable DevelopmentThe Most Lightweight and Effective Recruiting Plan
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within three months
Head of Content & Community at theAsianparent
theAsianparent
・
2023 ~ Present
Professional Background
Current status
Employed
Job Search Progress
Open to opportunities
Professions
Fields of Employment
Work experience
6-10 years
Management
Skills
Languages
Job search preferences
Positions
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
BINUS University
Major
Marketing/Marketing Management, General
Amalia Maryunita
Jakarta, Indonesia | [email protected]
As an Influencer Partnership and Community Manager at theAsianparent, I oversee Southeast Asia's largest mom community, VIParents. Our mission is to empower mothers to become influencers and generate additional income from the comfort of their homes.
I have a strong focus on influencer marketing, social media, and online content creation, which I leverage to my career. My unique perspective as a micro-influencer on TikTok sets me apart in the industry and helps me connect with audiences on a personal level.
I am passionate about beauty, parenting, health, and entertainment, and I always stay ahead of industry trends and best practices.
My goal is to use my digital marketing expertise and influencer network to create impactful campaigns that benefit both our clients and our community. I am always eager to learn new skills and collaborate with other creative professionals.
Work Experience
Head of Content & Community • theAsianparent
November 2023 - Present | Taipei, Taiwan
- Managing Community (VIParents), Social Media, Editor (Web) & Partnership team
Influencer Partnership & Community Manager • theAsianparent
May 2022 - October 2023 | Taipei, Taiwan
- As an Influencer Partnership & Community Manager at TheAsianParent, I have the privilege of overseeing Southeast Asia's largest mom community, VIParents. Our mission is to empower mothers to become influencers and generate additional income from the comfort of their homes. In this role, I primarily focus on:
- VIParents Community Management: I am responsible for overseeing the day-to-day operations of VIParents, including managing social media channels and Telegram groups, ensuring a vibrant and supportive community for moms.
- Sales Team Support: I play a pivotal role in supporting our sales team by providing strategic insights and rate consultation, assisting in selling VIParents as an ideal platform for brands and agencies looking to connect with our influential mom community.
- Curating Parenting Influencers: I curate and manage an extensive roster of parenting influencers, ensuring we have a diverse and impactful pool of voices to collaborate with.
- Event Planning & Community Engagement: To nurture and enhance the VIParents community, I strategize, plan, and execute engaging events and activities that foster a sense of belonging and boost member participation.
At TheAsianParent, we are committed to making a difference in the lives of mothers across Southeast Asia by providing them with opportunities to thrive as influencers and earn from home. I am proud to be part of this mission-driven team and excited to continue growing and empowering our community.
Asst. Digital Manager • Danone
January 2022 - May 2022 | Taipei, Taiwan
- In my role as Assistant Digital Manager at Danone SN, I play a crucial part in supporting our Brand Manager in effectively navigating the digital landscape. My responsibilities encompass:
- Digital Campaign Management: Collaborating closely with our Brand Manager, I am responsible for overseeing and managing digital campaigns for all SGM sub-brands. This involves working in tandem with agencies to craft comprehensive digital strategies that cover various aspects, including social media, influencer marketing, website development, and publisher partnerships.
- Agency Liaison: I serve as the primary point of contact between our organization and digital agencies. My role involves facilitating communication, ensuring alignment with our objectives, and overseeing the execution of strategies to deliver impactful results.
- Budget Management: I take charge of budget allocation and management for our digital initiatives. This includes meticulous planning, monitoring, and optimization to ensure efficient resource utilization while maximizing ROI.
In my role at Danone SN, I am dedicated to driving our digital efforts forward, leveraging the power of digital marketing to enhance brand visibility, engage our audience, and achieve our business goals.
Account Manager • Future Creative Network (FCN)
June 2021 - December 2021 | Taipei, Taiwan
- As an Account Manager at Flock Creative Network, I have the privilege of managing and orchestrating successful campaigns for our esteemed client, Samsung. My key responsibilities include:
Budget Management: I am responsible for meticulous campaign budgeting and allocation, which includes preparing quotations, managing budgets, and handling invoices to ensure financial efficiency and transparency.
Client Relationship Management: I serve as the primary point of contact between our client, Samsung, and our internal team of strategists, creatives, and content creators. I facilitate seamless communication, from campaign briefings to execution and reporting, ensuring that client objectives are met and expectations exceeded.
Collaboration with Paid Ads Agency: To optimize our campaign's creative timeline, I collaborate closely with our paid advertising agency, ensuring that creative assets are delivered on time and in alignment with campaign goals.
Timeline Management: I take charge of overseeing the campaign's execution to ensure it adheres to the established timeline, delivering timely and impactful results for our client, Samsung.
Working with Flock Creative Network has provided me with invaluable experience in managing high-profile campaigns and fostering strong client relationships. I'm dedicated to delivering excellence in every aspect of my role,
Influencer Specialist Manager • GetCraft
November 2020 - May 2021 | Taipei, Taiwan
- In my role as Influencer Specialist Manager at Getcraft, I lead a high-performing team of four specialists, overseeing various aspects of influencer marketing. My responsibilities encompass:
- Team Leadership: I have the privilege of managing and mentoring a talented team of Influencer Specialists, guiding their growth and performance. This includes managing their capacity and workload effectively.
- Project Oversight: I take charge of project management within the team, ensuring that campaigns are executed smoothly and deliver exceptional results for our clients.
- Continuous Training: To foster personal and professional growth, I provide regular training to my team, equipping them with the latest industry insights, soft skills, and best practices.
- Conflict Resolution: I am proficient in resolving disputes and challenges that may arise during the course of a project or campaign, ensuring smooth project delivery.
- Sales Support: I collaborate closely with the sales team, offering valuable insights and recommendations for creators, campaign strategies, and learnings from previous campaigns to enhance future project success.
- Workflow Optimization: In a bid to enhance efficiency, I initiated the creation of a team playbook, enabling my team to gain a deeper understanding of our workflow. I also proactively manage workflow improvements between divisions when necessary.
My tenure at Getcraft has allowed me to make a significant impact on influencer marketing strategies and team dynamics. I am dedicated to driving success for my team, our clients, and our organization as a whole.
Customer Excellence Manager / Account Manager • GetCraft
October 2019 - November 2020 | Taipei, Taiwan
- In my role as Customer Excellence Manager / Account Manager at GetCraft, I've successfully managed diverse responsibilities contributing to our clients' success and operational excellence. My key areas of focus include:
- Team Leadership: As the head of the Customer Excellence Team, I've led and mentored a team of 2-4 professionals, nurturing their project management skills, soft skills, and personal development. My commitment to their growth has empowered them to excel in their roles.
- Conflict Resolution: I play a pivotal role in assisting my team in navigating and resolving disputes, ensuring that projects run smoothly and maintain a positive client experience.
- Operational Playbook: Collaborating closely with the director, I contributed to the development of a comprehensive team playbook and campaign workflow. This invaluable resource empowers both our team members and clients with a clear understanding of project processes and expectations. Additionally, I actively participate in improving inter-divisional workflow when necessary.
- Payment Coordination: I oversee the coordination of creator payments, ensuring timely and accurate disbursements.
Highlighted Projects:
Lead for Grab Campaigns: I had the privilege of serving as the lead for Grab campaigns, both at the HQ and regional levels. This role required a high level of strategic thinking and client relationship management.
Tokopedia by Me Project: I successfully handled 250 micro-influencers, resulting in the production of 1500 content pieces. This project achieved a remarkable 2% CTR, demonstrating my proficiency in influencer management and campaign optimization.
Spotify Podcast Campaign: I orchestrated GetCraft's first Spotify podcast campaign, which garnered an impressive 1,693,191 podcast listeners. The client's satisfaction with the results led to continued collaboration, as they expressed a strong desire for more projects with us.
Sr. Customer Excellence / Account Executive • GetCraft
August 2018 - October 2019 | Taipei, Taiwan
- GetCraft is a leading creative content vendor marketplace, where we not only connect clients with talented vendors but also offer comprehensive project management services within our operations team.
In my role as a Senior Customer Excellence / Account Executive, I am dedicated to ensuring that our clients' expectations are not only met but exceeded. My responsibilities encompass:
Diverse Project Management: I have successfully managed a wide range of projects, including content creations spanning articles, design, photography, and video production, as well as collaborations with publishers and influencers.
Client-Facing: I serve as the primary point of contact for our valued clients, facilitating clear and effective communication to understand and manage their expectations throughout the project lifecycle.
Project Oversight: My role involves meticulous project management, including adjusting project briefs, creating and adhering to project timelines, and providing proactive solutions to any challenges that may arise.
Effective Communication: I am responsible for maintaining seamless communication between our Production Specialists and clients, ensuring that project deliverables align with the client's vision and goals.
Comprehensive Reporting: I provide in-depth reporting to clients, offering insights into project progress, key performance indicators, and areas for improvement.
Clients: My portfolio includes esteemed clients such as Panasonic, Barclays, Gojek, Grab, Tokopedia, Shopback, Emway, Spotify, Santos, Danone, 3M, and many more.
Visual Merchandiser / Digital Media • Jade Boutique
January 2017 - May 2018 | Taipei, Taiwan
- In my role as a Visual Merchandiser at Jade Boutique, I have the privilege of curating captivating in-store displays across our four locations. My responsibilities encompass:
Creative In-Store Displays: I am tasked with creating compelling in-store displays for new arrivals, expertly styling mannequins, and arranging clothing displays to engage customers and drive sales. Additionally, I curate music playlists that enhance the overall shopping experience.
Sales Enhancement: My focus is on leveraging visual merchandising techniques to boost sales through enticing and visually appealing in-store displays.
As a Digital Media Officer at Jade Boutique, I take charge of our digital presence and content development, including:
Social Media Content Strategy: Collaborating closely with our graphic designer, I meticulously plan, produce, and analyze weekly social media content for platforms like Instagram, encompassing both engaging stories and timeline posts.
ROI Analysis: I review the impact of our social media content on sales and conduct ROI analysis to ensure our digital efforts are aligned with business objectives.
Website Development Project Officer: I lead Jade's website development project, ensuring that vendors adhere to schedules and deliver high-quality work.
Content Management: I am responsible for creating and uploading website content through Content Management Systems (CMS), ensuring our online presence remains dynamic and engaging.
In my dual role at Jade Boutique, I am committed to elevating the in-store shopping experience through creative visual merchandising while also strategically enhancing our digital presence. I'm passionate about driving sales and delivering exceptional customer experiences both in-store and online.
Creative Assistant • Hard Rock FM
August 2015 - December 2016 | Taipei, Taiwan
- In my role as a Creative Assistant at Hard Rock FM, I was entrusted with the exciting task of conceptualizing creative ideas for both commercial and in-house content, spanning both on-air and off-air platforms. My diverse range of responsibilities included:
Program Production: I served as the producer for the regular program, Drive N Jive, where I contributed as a content creator, scriptwriter, and scheduler for announcers, ensuring the seamless execution of the program.
Copywriting: I excelled in copywriting, transforming client-provided content into captivating audio commercials, including adlibs and spots, aimed at engaging and resonating with our audience.
Project Management: As a Project Officer, I executed various on-air programs and off-air events, responsible for content creation and meticulous program implementation.
Live Report: My role also encompassed serving as a reporter, covering a wide range of events and current issues for our on-air audience, ensuring they remained informed and engaged.
Junior Creative • PT Codered Trivisi Mandiri
September 2014 - July 2015 | Taipei, Taiwan
- Creative/Production Asst for Black In News TV Program
- Create content plan and proposal for every episodes.
- Schedule Planning for every content shoot, make sure freelance crew needed & host are in the available.
- Writing rundown & script for every episodes.
- Maintain relationship with interviewee / shooting place
Movie Publicist • Visinema Pictures
March 2014 - April 2014 | Taipei, Taiwan
- I'm a part of social media team of this movie, we create weekly editorial plan, create a buzz to the movie, working with partner, create social media content.
Education
BINUS University
Marketing/Marketing Management, General • 2015 - 2022
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
University of Indonesia
Broadcasting • 2011 - 2014
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
SMAN 2 Padang
Field of study • 2008 - 2011
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
Skills
- Competitor analysis
- Business research
Languages
- Chinese - Native
- English - Professional
Amalia Maryunita
Jakarta, Indonesia | [email protected]
As an Influencer Partnership and Community Manager at theAsianparent, I oversee Southeast Asia's largest mom community, VIParents. Our mission is to empower mothers to become influencers and generate additional income from the comfort of their homes.
I have a strong focus on influencer marketing, social media, and online content creation, which I leverage to my career. My unique perspective as a micro-influencer on TikTok sets me apart in the industry and helps me connect with audiences on a personal level.
I am passionate about beauty, parenting, health, and entertainment, and I always stay ahead of industry trends and best practices.
My goal is to use my digital marketing expertise and influencer network to create impactful campaigns that benefit both our clients and our community. I am always eager to learn new skills and collaborate with other creative professionals.
Work Experience
Head of Content & Community • theAsianparent
November 2023 - Present | Taipei, Taiwan
- Managing Community (VIParents), Social Media, Editor (Web) & Partnership team
Influencer Partnership & Community Manager • theAsianparent
May 2022 - October 2023 | Taipei, Taiwan
- As an Influencer Partnership & Community Manager at TheAsianParent, I have the privilege of overseeing Southeast Asia's largest mom community, VIParents. Our mission is to empower mothers to become influencers and generate additional income from the comfort of their homes. In this role, I primarily focus on:
- VIParents Community Management: I am responsible for overseeing the day-to-day operations of VIParents, including managing social media channels and Telegram groups, ensuring a vibrant and supportive community for moms.
- Sales Team Support: I play a pivotal role in supporting our sales team by providing strategic insights and rate consultation, assisting in selling VIParents as an ideal platform for brands and agencies looking to connect with our influential mom community.
- Curating Parenting Influencers: I curate and manage an extensive roster of parenting influencers, ensuring we have a diverse and impactful pool of voices to collaborate with.
- Event Planning & Community Engagement: To nurture and enhance the VIParents community, I strategize, plan, and execute engaging events and activities that foster a sense of belonging and boost member participation.
At TheAsianParent, we are committed to making a difference in the lives of mothers across Southeast Asia by providing them with opportunities to thrive as influencers and earn from home. I am proud to be part of this mission-driven team and excited to continue growing and empowering our community.
Asst. Digital Manager • Danone
January 2022 - May 2022 | Taipei, Taiwan
- In my role as Assistant Digital Manager at Danone SN, I play a crucial part in supporting our Brand Manager in effectively navigating the digital landscape. My responsibilities encompass:
- Digital Campaign Management: Collaborating closely with our Brand Manager, I am responsible for overseeing and managing digital campaigns for all SGM sub-brands. This involves working in tandem with agencies to craft comprehensive digital strategies that cover various aspects, including social media, influencer marketing, website development, and publisher partnerships.
- Agency Liaison: I serve as the primary point of contact between our organization and digital agencies. My role involves facilitating communication, ensuring alignment with our objectives, and overseeing the execution of strategies to deliver impactful results.
- Budget Management: I take charge of budget allocation and management for our digital initiatives. This includes meticulous planning, monitoring, and optimization to ensure efficient resource utilization while maximizing ROI.
In my role at Danone SN, I am dedicated to driving our digital efforts forward, leveraging the power of digital marketing to enhance brand visibility, engage our audience, and achieve our business goals.
Account Manager • Future Creative Network (FCN)
June 2021 - December 2021 | Taipei, Taiwan
- As an Account Manager at Flock Creative Network, I have the privilege of managing and orchestrating successful campaigns for our esteemed client, Samsung. My key responsibilities include:
Budget Management: I am responsible for meticulous campaign budgeting and allocation, which includes preparing quotations, managing budgets, and handling invoices to ensure financial efficiency and transparency.
Client Relationship Management: I serve as the primary point of contact between our client, Samsung, and our internal team of strategists, creatives, and content creators. I facilitate seamless communication, from campaign briefings to execution and reporting, ensuring that client objectives are met and expectations exceeded.
Collaboration with Paid Ads Agency: To optimize our campaign's creative timeline, I collaborate closely with our paid advertising agency, ensuring that creative assets are delivered on time and in alignment with campaign goals.
Timeline Management: I take charge of overseeing the campaign's execution to ensure it adheres to the established timeline, delivering timely and impactful results for our client, Samsung.
Working with Flock Creative Network has provided me with invaluable experience in managing high-profile campaigns and fostering strong client relationships. I'm dedicated to delivering excellence in every aspect of my role,
Influencer Specialist Manager • GetCraft
November 2020 - May 2021 | Taipei, Taiwan
- In my role as Influencer Specialist Manager at Getcraft, I lead a high-performing team of four specialists, overseeing various aspects of influencer marketing. My responsibilities encompass:
- Team Leadership: I have the privilege of managing and mentoring a talented team of Influencer Specialists, guiding their growth and performance. This includes managing their capacity and workload effectively.
- Project Oversight: I take charge of project management within the team, ensuring that campaigns are executed smoothly and deliver exceptional results for our clients.
- Continuous Training: To foster personal and professional growth, I provide regular training to my team, equipping them with the latest industry insights, soft skills, and best practices.
- Conflict Resolution: I am proficient in resolving disputes and challenges that may arise during the course of a project or campaign, ensuring smooth project delivery.
- Sales Support: I collaborate closely with the sales team, offering valuable insights and recommendations for creators, campaign strategies, and learnings from previous campaigns to enhance future project success.
- Workflow Optimization: In a bid to enhance efficiency, I initiated the creation of a team playbook, enabling my team to gain a deeper understanding of our workflow. I also proactively manage workflow improvements between divisions when necessary.
My tenure at Getcraft has allowed me to make a significant impact on influencer marketing strategies and team dynamics. I am dedicated to driving success for my team, our clients, and our organization as a whole.
Customer Excellence Manager / Account Manager • GetCraft
October 2019 - November 2020 | Taipei, Taiwan
- In my role as Customer Excellence Manager / Account Manager at GetCraft, I've successfully managed diverse responsibilities contributing to our clients' success and operational excellence. My key areas of focus include:
- Team Leadership: As the head of the Customer Excellence Team, I've led and mentored a team of 2-4 professionals, nurturing their project management skills, soft skills, and personal development. My commitment to their growth has empowered them to excel in their roles.
- Conflict Resolution: I play a pivotal role in assisting my team in navigating and resolving disputes, ensuring that projects run smoothly and maintain a positive client experience.
- Operational Playbook: Collaborating closely with the director, I contributed to the development of a comprehensive team playbook and campaign workflow. This invaluable resource empowers both our team members and clients with a clear understanding of project processes and expectations. Additionally, I actively participate in improving inter-divisional workflow when necessary.
- Payment Coordination: I oversee the coordination of creator payments, ensuring timely and accurate disbursements.
Highlighted Projects:
Lead for Grab Campaigns: I had the privilege of serving as the lead for Grab campaigns, both at the HQ and regional levels. This role required a high level of strategic thinking and client relationship management.
Tokopedia by Me Project: I successfully handled 250 micro-influencers, resulting in the production of 1500 content pieces. This project achieved a remarkable 2% CTR, demonstrating my proficiency in influencer management and campaign optimization.
Spotify Podcast Campaign: I orchestrated GetCraft's first Spotify podcast campaign, which garnered an impressive 1,693,191 podcast listeners. The client's satisfaction with the results led to continued collaboration, as they expressed a strong desire for more projects with us.
Sr. Customer Excellence / Account Executive • GetCraft
August 2018 - October 2019 | Taipei, Taiwan
- GetCraft is a leading creative content vendor marketplace, where we not only connect clients with talented vendors but also offer comprehensive project management services within our operations team.
In my role as a Senior Customer Excellence / Account Executive, I am dedicated to ensuring that our clients' expectations are not only met but exceeded. My responsibilities encompass:
Diverse Project Management: I have successfully managed a wide range of projects, including content creations spanning articles, design, photography, and video production, as well as collaborations with publishers and influencers.
Client-Facing: I serve as the primary point of contact for our valued clients, facilitating clear and effective communication to understand and manage their expectations throughout the project lifecycle.
Project Oversight: My role involves meticulous project management, including adjusting project briefs, creating and adhering to project timelines, and providing proactive solutions to any challenges that may arise.
Effective Communication: I am responsible for maintaining seamless communication between our Production Specialists and clients, ensuring that project deliverables align with the client's vision and goals.
Comprehensive Reporting: I provide in-depth reporting to clients, offering insights into project progress, key performance indicators, and areas for improvement.
Clients: My portfolio includes esteemed clients such as Panasonic, Barclays, Gojek, Grab, Tokopedia, Shopback, Emway, Spotify, Santos, Danone, 3M, and many more.
Visual Merchandiser / Digital Media • Jade Boutique
January 2017 - May 2018 | Taipei, Taiwan
- In my role as a Visual Merchandiser at Jade Boutique, I have the privilege of curating captivating in-store displays across our four locations. My responsibilities encompass:
Creative In-Store Displays: I am tasked with creating compelling in-store displays for new arrivals, expertly styling mannequins, and arranging clothing displays to engage customers and drive sales. Additionally, I curate music playlists that enhance the overall shopping experience.
Sales Enhancement: My focus is on leveraging visual merchandising techniques to boost sales through enticing and visually appealing in-store displays.
As a Digital Media Officer at Jade Boutique, I take charge of our digital presence and content development, including:
Social Media Content Strategy: Collaborating closely with our graphic designer, I meticulously plan, produce, and analyze weekly social media content for platforms like Instagram, encompassing both engaging stories and timeline posts.
ROI Analysis: I review the impact of our social media content on sales and conduct ROI analysis to ensure our digital efforts are aligned with business objectives.
Website Development Project Officer: I lead Jade's website development project, ensuring that vendors adhere to schedules and deliver high-quality work.
Content Management: I am responsible for creating and uploading website content through Content Management Systems (CMS), ensuring our online presence remains dynamic and engaging.
In my dual role at Jade Boutique, I am committed to elevating the in-store shopping experience through creative visual merchandising while also strategically enhancing our digital presence. I'm passionate about driving sales and delivering exceptional customer experiences both in-store and online.
Creative Assistant • Hard Rock FM
August 2015 - December 2016 | Taipei, Taiwan
- In my role as a Creative Assistant at Hard Rock FM, I was entrusted with the exciting task of conceptualizing creative ideas for both commercial and in-house content, spanning both on-air and off-air platforms. My diverse range of responsibilities included:
Program Production: I served as the producer for the regular program, Drive N Jive, where I contributed as a content creator, scriptwriter, and scheduler for announcers, ensuring the seamless execution of the program.
Copywriting: I excelled in copywriting, transforming client-provided content into captivating audio commercials, including adlibs and spots, aimed at engaging and resonating with our audience.
Project Management: As a Project Officer, I executed various on-air programs and off-air events, responsible for content creation and meticulous program implementation.
Live Report: My role also encompassed serving as a reporter, covering a wide range of events and current issues for our on-air audience, ensuring they remained informed and engaged.
Junior Creative • PT Codered Trivisi Mandiri
September 2014 - July 2015 | Taipei, Taiwan
- Creative/Production Asst for Black In News TV Program
- Create content plan and proposal for every episodes.
- Schedule Planning for every content shoot, make sure freelance crew needed & host are in the available.
- Writing rundown & script for every episodes.
- Maintain relationship with interviewee / shooting place
Movie Publicist • Visinema Pictures
March 2014 - April 2014 | Taipei, Taiwan
- I'm a part of social media team of this movie, we create weekly editorial plan, create a buzz to the movie, working with partner, create social media content.
Education
BINUS University
Marketing/Marketing Management, General • 2015 - 2022
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University of Indonesia
Broadcasting • 2011 - 2014
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SMAN 2 Padang
Field of study • 2008 - 2011
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Skills
- Competitor analysis
- Business research
Languages
- Chinese - Native
- English - Professional