CakeResume Talent Search

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Avatar of 蔡舜柔 Sama Tsai.
Avatar of 蔡舜柔 Sama Tsai.
Past
founder @三媽從來不說謊
2017 ~ Present
專案管理, 事業開發, 行銷, 關係維護
Within one month
— 蔡舜柔 Sama Tsai 擅長線上與實體社群行銷操作、KOL/創作者關係、 團隊營運 。 工作年資十五年,曾創立 web3 行銷團隊 ComDAO,於區塊鏈及遊戲業任行銷職七年多,擁有近十年社群運營及 創作者關係媒合經驗 。[email protected] LINE / WeChat:samatsai TG: https://t.me/samatsai Taipei City
Facebook Fanpage Management
instagram marketing
Influencer Marketing
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
世新大學 Shih Hsin University
觀光學系觀光規劃暨資源管理組
Avatar of the user.
Avatar of the user.
Senior Media & PR Executive @香港商克麗絲汀迪奧 Christian Dior
2023 ~ Present
CRM / Digital Marketing / Data Analysis
Within two months
Photoshop
Illustrator
After Effects
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
東吳大學
資訊管理學系
Avatar of Bess.
Avatar of Bess.
Past
Marketing Associate @Shopback Inc.
2023 ~ 2024
Digital Marketing
Within two months
確保企劃的實施與成功。 6年團隊領導 負責招聘、培訓、領導和提升團隊成員表現與發展,以達團隊共同目標與KPI。 工作經歷 Marketing Associate • Shopback Inc. JulJan 2024 負責:「發票回饋」CRM行銷 + 長期型campaign執行 + 數據分析優化 [推播通知] :10-20則/週push、popup、EDM執行分眾優化與受眾經
Microsoft Office
Metabase
Amplitude
Unemployed
Ready to interview
Full-time / Remote Only
6-10 years
Sprott-Shaw College
Business management diploma
Avatar of 白庭華.
Avatar of 白庭華.
Past
網紅經營專員 @Cofit Healthcare Inc. 群健科技
2023 ~ 2023
品牌專案企劃、網路行銷企劃、專案管理師、內容行銷企劃
Within one month
媒合與篩選 ● 實際執行與時程控管 ● 內外部接洽與溝通以及關係經營 ● 成效追蹤、效益評估與後續優化 具備能力: 1. Influencer Marketing 2. Customer Relationship Management (User、KOL、KOC) 3. Communication 4. Project Management 指標性成就: 不斷尋找、篩選適合且有潛力的合作對象,三個月內成功開發 16 位 KOC
Word
PowerPoint
Excel
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
私立淡江大學Tamkang University
Public Administration
Avatar of Giovanna Sun.
Avatar of Giovanna Sun.
UI UX Designer | Project Manager @MASU Web Design
2016 ~ Present
品牌專案企劃 網路行銷企劃 數位行銷企劃 UI/UX 設計師 專案管理師
Within six months
Cinema/Video Studies New York Institute of Technology-Graduate School Communication and Media Studies Yale School of Management-Professional Certificate Behavioral Finance / Financial Markets / Finance /Behavioral Economics Skills: Office 365/Agile Project Management/Product Management/Google Analytics/Adobe Creative Cloud AdWords/Youtube/Communication/UI/UXDesign/Mentoring and Coaching/Asana/Video Production Podcasting/ Blockchain/Business Development/Influencer Marketing/Market Research/Tableau/Data Visualization/NFT/NFT Marketplace/DeFi/DAO/NFT Creators/Bilingual Chinese and English
Agile Project Management
Google Analytics
Adobe Creative Cloud
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
City University of New York-College of Staten Island
Film/Cinema/Video Studies
Avatar of the user.
Avatar of the user.
Past
公關企劃 @麗舍生活國際股份有限公司
2008 ~ 2014
Senior Marketing Specialist
Within one month
Word
PowerPoint
Excel
Unemployed
Ready to interview
Part-time / Interested in working remotely
10-15 years
世新大學新聞系
新聞, 廣告公關
Avatar of Crystal Chang.
Avatar of Crystal Chang.
Marketing Assistant @Chainmax
2016 ~ 2017
Marketing Specialist
Within one month
a marketing professional with a passion for fintech, finance, and technology. My expertise includes digital marketing, SaaS promotion, and optimizing campaigns for growth. Let's connect and explore opportunities in fintech and tech together. Work Experience Marketing Specialist • TradeUP Securities AugustPresent •Developed, optimized, and documented advertising and marketing content across various social media platforms, including Reddit, TikTok, Meta (formerly Facebook), Twitter, and LinkedIn. Executed influencer marketing strategies to expand reach, create authentic brand promotions, and established effective advertising campaigns for broader outreach and engagement. •Managed and maintained marketing operation systems, troubleshooting existing campaigns, and ensuring
Digital Marketing
Employed
Open to opportunities
Full-time / Remote Only
6-10 years
William Paterson University of New Jersey
Marketing/Marketing Management, General
Avatar of Amalia Maryunita.
Offline
Avatar of Amalia Maryunita.
Offline
Head of Content & Community @theAsianparent
2023 ~ Present
Within three months
Amalia Maryunita Jakarta, Indonesia | [email protected] As an Influencer Partnership and Community Manager at theAsianparent, I oversee Southeast Asia's largest mom community, VIParents. Our mission is to empower mothers to become influencers and generate additional income from the comfort of their homes. I have a strong focus on influencer marketing, social media, and online content creation, which I leverage to my career. My unique perspective as a micro-influencer on TikTok sets me apart in the industry and helps me connect with audiences on a personal level. I am passionate about beauty
Marketing Strategy
Excel
Word
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
BINUS University
Marketing/Marketing Management, General
Avatar of the user.
Avatar of the user.
Head of PM @Influenxio 圈圈科技有限公司
2021 ~ 2023
Senior Product Manager, Product Director
Within one month
Scrum
Product Management
Amplitude
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
國立清華大學 National Tsing Hua University
人因工程
Avatar of Sharee Huang.
Avatar of Sharee Huang.
行銷顧問 @跨際數位行銷有限公司
2020 ~ Present
Sales Rrepresentative/AE/Business Development
Within six months
. Developed persuasive presentation materials with the support of the team and delivered pitches to clients. Proactively followed up on sales leads and opportunities. Sales / Planner / Creative Freelancer FebruaryApril 2020 Acquired 5 clients through Facebook and friends and independently sealed deals, offering services in website building, influencer marketing, social media management and graphic designing. Analyzed target audience needs and proposed effective solutions, resulting in high client satisfaction by planning and developing one-page website layouts and copy. Executive Planner Ideas Maker Co., Ltd. JuneDecember 2019 Operated governmental fan page for 6 months
Facebook Fanpage Management
Sales & Marketing
Presentation
Employed
Full-time / Interested in working remotely
4-6 years
文藻外語大學(Wenzao Ursuline University of Languages)
英文系

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Problem-Solving
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Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
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Within three months
Head of Content & Community at theAsianparent
Logo of theAsianparent.
theAsianparent
2023 ~ Present
Jakarta, Indonesia
Professional Background
Current status
Employed
Job Search Progress
Open to opportunities
Professions
Fields of Employment
Work experience
6-10 years
Management
Skills
Marketing Strategy
Excel
Word
PowerPoint
Communication
Social Media Marketing
Languages
Job search preferences
Positions
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
BINUS University
Major
Marketing/Marketing Management, General
Print

Amalia Maryunita

Jakarta, Indonesia | [email protected]

As an Influencer Partnership and Community Manager at theAsianparent, I oversee Southeast Asia's largest mom community, VIParents. Our mission is to empower mothers to become influencers and generate additional income from the comfort of their homes.

I have a strong focus on influencer marketing, social media, and online content creation, which I leverage to my career. My unique perspective as a micro-influencer on TikTok sets me apart in the industry and helps me connect with audiences on a personal level.

I am passionate about beauty, parenting, health, and entertainment, and I always stay ahead of industry trends and best practices.

My goal is to use my digital marketing expertise and influencer network to create impactful campaigns that benefit both our clients and our community. I am always eager to learn new skills and collaborate with other creative professionals.

Work Experience


Head of Content & Community  •  theAsianparent

November 2023 - Present  |  Taipei, Taiwan

  • Managing Community (VIParents), Social Media, Editor (Web) & Partnership team

Influencer Partnership & Community Manager  •  theAsianparent

May 2022 - October 2023  |  Taipei, Taiwan

  • As an Influencer Partnership & Community Manager at TheAsianParent, I have the privilege of overseeing Southeast Asia's largest mom community, VIParents. Our mission is to empower mothers to become influencers and generate additional income from the comfort of their homes. In this role, I primarily focus on:

    - VIParents Community Management: I am responsible for overseeing the day-to-day operations of VIParents, including managing social media channels and Telegram groups, ensuring a vibrant and supportive community for moms.
    - Sales Team Support: I play a pivotal role in supporting our sales team by providing strategic insights and rate consultation, assisting in selling VIParents as an ideal platform for brands and agencies looking to connect with our influential mom community.
    - Curating Parenting Influencers: I curate and manage an extensive roster of parenting influencers, ensuring we have a diverse and impactful pool of voices to collaborate with.
    - Event Planning & Community Engagement: To nurture and enhance the VIParents community, I strategize, plan, and execute engaging events and activities that foster a sense of belonging and boost member participation.

    At TheAsianParent, we are committed to making a difference in the lives of mothers across Southeast Asia by providing them with opportunities to thrive as influencers and earn from home. I am proud to be part of this mission-driven team and excited to continue growing and empowering our community.

Asst. Digital Manager  •  Danone

January 2022 - May 2022  |  Taipei, Taiwan

  • In my role as Assistant Digital Manager at Danone SN, I play a crucial part in supporting our Brand Manager in effectively navigating the digital landscape. My responsibilities encompass:

    - Digital Campaign Management: Collaborating closely with our Brand Manager, I am responsible for overseeing and managing digital campaigns for all SGM sub-brands. This involves working in tandem with agencies to craft comprehensive digital strategies that cover various aspects, including social media, influencer marketing, website development, and publisher partnerships.
    - Agency Liaison: I serve as the primary point of contact between our organization and digital agencies. My role involves facilitating communication, ensuring alignment with our objectives, and overseeing the execution of strategies to deliver impactful results.
    - Budget Management: I take charge of budget allocation and management for our digital initiatives. This includes meticulous planning, monitoring, and optimization to ensure efficient resource utilization while maximizing ROI.

    In my role at Danone SN, I am dedicated to driving our digital efforts forward, leveraging the power of digital marketing to enhance brand visibility, engage our audience, and achieve our business goals.

Account Manager  •  Future Creative Network (FCN)

June 2021 - December 2021  |  Taipei, Taiwan

  • As an Account Manager at Flock Creative Network, I have the privilege of managing and orchestrating successful campaigns for our esteemed client, Samsung. My key responsibilities include:

    Budget Management: I am responsible for meticulous campaign budgeting and allocation, which includes preparing quotations, managing budgets, and handling invoices to ensure financial efficiency and transparency.

    Client Relationship Management: I serve as the primary point of contact between our client, Samsung, and our internal team of strategists, creatives, and content creators. I facilitate seamless communication, from campaign briefings to execution and reporting, ensuring that client objectives are met and expectations exceeded.

    Collaboration with Paid Ads Agency: To optimize our campaign's creative timeline, I collaborate closely with our paid advertising agency, ensuring that creative assets are delivered on time and in alignment with campaign goals.

    Timeline Management: I take charge of overseeing the campaign's execution to ensure it adheres to the established timeline, delivering timely and impactful results for our client, Samsung.

    Working with Flock Creative Network has provided me with invaluable experience in managing high-profile campaigns and fostering strong client relationships. I'm dedicated to delivering excellence in every aspect of my role,

Influencer Specialist Manager  •  GetCraft

November 2020 - May 2021  |  Taipei, Taiwan

  • In my role as Influencer Specialist Manager at Getcraft, I lead a high-performing team of four specialists, overseeing various aspects of influencer marketing. My responsibilities encompass:

    - Team Leadership: I have the privilege of managing and mentoring a talented team of Influencer Specialists, guiding their growth and performance. This includes managing their capacity and workload effectively.
    - Project Oversight: I take charge of project management within the team, ensuring that campaigns are executed smoothly and deliver exceptional results for our clients.
    - Continuous Training: To foster personal and professional growth, I provide regular training to my team, equipping them with the latest industry insights, soft skills, and best practices.
    - Conflict Resolution: I am proficient in resolving disputes and challenges that may arise during the course of a project or campaign, ensuring smooth project delivery.
    - Sales Support: I collaborate closely with the sales team, offering valuable insights and recommendations for creators, campaign strategies, and learnings from previous campaigns to enhance future project success.
    - Workflow Optimization: In a bid to enhance efficiency, I initiated the creation of a team playbook, enabling my team to gain a deeper understanding of our workflow. I also proactively manage workflow improvements between divisions when necessary.

    My tenure at Getcraft has allowed me to make a significant impact on influencer marketing strategies and team dynamics. I am dedicated to driving success for my team, our clients, and our organization as a whole.

Customer Excellence Manager / Account Manager  •  GetCraft

October 2019 - November 2020  |  Taipei, Taiwan

  • In my role as Customer Excellence Manager / Account Manager at GetCraft, I've successfully managed diverse responsibilities contributing to our clients' success and operational excellence. My key areas of focus include:

    - Team Leadership: As the head of the Customer Excellence Team, I've led and mentored a team of 2-4 professionals, nurturing their project management skills, soft skills, and personal development. My commitment to their growth has empowered them to excel in their roles.
    - Conflict Resolution: I play a pivotal role in assisting my team in navigating and resolving disputes, ensuring that projects run smoothly and maintain a positive client experience.
    - Operational Playbook: Collaborating closely with the director, I contributed to the development of a comprehensive team playbook and campaign workflow. This invaluable resource empowers both our team members and clients with a clear understanding of project processes and expectations. Additionally, I actively participate in improving inter-divisional workflow when necessary.
    - Payment Coordination: I oversee the coordination of creator payments, ensuring timely and accurate disbursements.

    Highlighted Projects:

    Lead for Grab Campaigns: I had the privilege of serving as the lead for Grab campaigns, both at the HQ and regional levels. This role required a high level of strategic thinking and client relationship management.

    Tokopedia by Me Project: I successfully handled 250 micro-influencers, resulting in the production of 1500 content pieces. This project achieved a remarkable 2% CTR, demonstrating my proficiency in influencer management and campaign optimization.

    Spotify Podcast Campaign: I orchestrated GetCraft's first Spotify podcast campaign, which garnered an impressive 1,693,191 podcast listeners. The client's satisfaction with the results led to continued collaboration, as they expressed a strong desire for more projects with us.

Sr. Customer Excellence / Account Executive  •  GetCraft

August 2018 - October 2019  |  Taipei, Taiwan

  • GetCraft is a leading creative content vendor marketplace, where we not only connect clients with talented vendors but also offer comprehensive project management services within our operations team.

    In my role as a Senior Customer Excellence / Account Executive, I am dedicated to ensuring that our clients' expectations are not only met but exceeded. My responsibilities encompass:

    Diverse Project Management: I have successfully managed a wide range of projects, including content creations spanning articles, design, photography, and video production, as well as collaborations with publishers and influencers.

    Client-Facing: I serve as the primary point of contact for our valued clients, facilitating clear and effective communication to understand and manage their expectations throughout the project lifecycle.

    Project Oversight: My role involves meticulous project management, including adjusting project briefs, creating and adhering to project timelines, and providing proactive solutions to any challenges that may arise.

    Effective Communication: I am responsible for maintaining seamless communication between our Production Specialists and clients, ensuring that project deliverables align with the client's vision and goals.

    Comprehensive Reporting: I provide in-depth reporting to clients, offering insights into project progress, key performance indicators, and areas for improvement.

    Clients: My portfolio includes esteemed clients such as Panasonic, Barclays, Gojek, Grab, Tokopedia, Shopback, Emway, Spotify, Santos, Danone, 3M, and many more.

Visual Merchandiser / Digital Media  •  Jade Boutique

January 2017 - May 2018  |  Taipei, Taiwan

  • In my role as a Visual Merchandiser at Jade Boutique, I have the privilege of curating captivating in-store displays across our four locations. My responsibilities encompass:

    Creative In-Store Displays: I am tasked with creating compelling in-store displays for new arrivals, expertly styling mannequins, and arranging clothing displays to engage customers and drive sales. Additionally, I curate music playlists that enhance the overall shopping experience.

    Sales Enhancement: My focus is on leveraging visual merchandising techniques to boost sales through enticing and visually appealing in-store displays.

    As a Digital Media Officer at Jade Boutique, I take charge of our digital presence and content development, including:

    Social Media Content Strategy: Collaborating closely with our graphic designer, I meticulously plan, produce, and analyze weekly social media content for platforms like Instagram, encompassing both engaging stories and timeline posts.

    ROI Analysis: I review the impact of our social media content on sales and conduct ROI analysis to ensure our digital efforts are aligned with business objectives.

    Website Development Project Officer: I lead Jade's website development project, ensuring that vendors adhere to schedules and deliver high-quality work.

    Content Management: I am responsible for creating and uploading website content through Content Management Systems (CMS), ensuring our online presence remains dynamic and engaging.

    In my dual role at Jade Boutique, I am committed to elevating the in-store shopping experience through creative visual merchandising while also strategically enhancing our digital presence. I'm passionate about driving sales and delivering exceptional customer experiences both in-store and online.

Creative Assistant  •  Hard Rock FM

August 2015 - December 2016  |  Taipei, Taiwan

  • In my role as a Creative Assistant at Hard Rock FM, I was entrusted with the exciting task of conceptualizing creative ideas for both commercial and in-house content, spanning both on-air and off-air platforms. My diverse range of responsibilities included:

    Program Production: I served as the producer for the regular program, Drive N Jive, where I contributed as a content creator, scriptwriter, and scheduler for announcers, ensuring the seamless execution of the program.

    Copywriting: I excelled in copywriting, transforming client-provided content into captivating audio commercials, including adlibs and spots, aimed at engaging and resonating with our audience.

    Project Management: As a Project Officer, I executed various on-air programs and off-air events, responsible for content creation and meticulous program implementation.

    Live Report: My role also encompassed serving as a reporter, covering a wide range of events and current issues for our on-air audience, ensuring they remained informed and engaged.

Junior Creative  •  PT Codered Trivisi Mandiri

September 2014 - July 2015  |  Taipei, Taiwan

  • Creative/Production Asst for Black In News TV Program
    - Create content plan and proposal for every episodes.
    - Schedule Planning for every content shoot, make sure freelance crew needed & host are in the available.
    - Writing rundown & script for every episodes.
    - Maintain relationship with interviewee / shooting place

Movie Publicist  •  Visinema Pictures

March 2014 - April 2014  |  Taipei, Taiwan

  • I'm a part of social media team of this movie, we create weekly editorial plan, create a buzz to the movie, working with partner, create social media content.

Education


BINUS University

Marketing/Marketing Management, General  •  2015 - 2022

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University of Indonesia

Broadcasting  •  2011 - 2014

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.

SMAN 2 Padang

Field of study  •  2008 - 2011

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Skills


  • Competitor analysis
  • Business research

Languages


  • Chinese - Native
  • English - Professional
Resume
Profile

Amalia Maryunita

Jakarta, Indonesia | [email protected]

As an Influencer Partnership and Community Manager at theAsianparent, I oversee Southeast Asia's largest mom community, VIParents. Our mission is to empower mothers to become influencers and generate additional income from the comfort of their homes.

I have a strong focus on influencer marketing, social media, and online content creation, which I leverage to my career. My unique perspective as a micro-influencer on TikTok sets me apart in the industry and helps me connect with audiences on a personal level.

I am passionate about beauty, parenting, health, and entertainment, and I always stay ahead of industry trends and best practices.

My goal is to use my digital marketing expertise and influencer network to create impactful campaigns that benefit both our clients and our community. I am always eager to learn new skills and collaborate with other creative professionals.

Work Experience


Head of Content & Community  •  theAsianparent

November 2023 - Present  |  Taipei, Taiwan

  • Managing Community (VIParents), Social Media, Editor (Web) & Partnership team

Influencer Partnership & Community Manager  •  theAsianparent

May 2022 - October 2023  |  Taipei, Taiwan

  • As an Influencer Partnership & Community Manager at TheAsianParent, I have the privilege of overseeing Southeast Asia's largest mom community, VIParents. Our mission is to empower mothers to become influencers and generate additional income from the comfort of their homes. In this role, I primarily focus on:

    - VIParents Community Management: I am responsible for overseeing the day-to-day operations of VIParents, including managing social media channels and Telegram groups, ensuring a vibrant and supportive community for moms.
    - Sales Team Support: I play a pivotal role in supporting our sales team by providing strategic insights and rate consultation, assisting in selling VIParents as an ideal platform for brands and agencies looking to connect with our influential mom community.
    - Curating Parenting Influencers: I curate and manage an extensive roster of parenting influencers, ensuring we have a diverse and impactful pool of voices to collaborate with.
    - Event Planning & Community Engagement: To nurture and enhance the VIParents community, I strategize, plan, and execute engaging events and activities that foster a sense of belonging and boost member participation.

    At TheAsianParent, we are committed to making a difference in the lives of mothers across Southeast Asia by providing them with opportunities to thrive as influencers and earn from home. I am proud to be part of this mission-driven team and excited to continue growing and empowering our community.

Asst. Digital Manager  •  Danone

January 2022 - May 2022  |  Taipei, Taiwan

  • In my role as Assistant Digital Manager at Danone SN, I play a crucial part in supporting our Brand Manager in effectively navigating the digital landscape. My responsibilities encompass:

    - Digital Campaign Management: Collaborating closely with our Brand Manager, I am responsible for overseeing and managing digital campaigns for all SGM sub-brands. This involves working in tandem with agencies to craft comprehensive digital strategies that cover various aspects, including social media, influencer marketing, website development, and publisher partnerships.
    - Agency Liaison: I serve as the primary point of contact between our organization and digital agencies. My role involves facilitating communication, ensuring alignment with our objectives, and overseeing the execution of strategies to deliver impactful results.
    - Budget Management: I take charge of budget allocation and management for our digital initiatives. This includes meticulous planning, monitoring, and optimization to ensure efficient resource utilization while maximizing ROI.

    In my role at Danone SN, I am dedicated to driving our digital efforts forward, leveraging the power of digital marketing to enhance brand visibility, engage our audience, and achieve our business goals.

Account Manager  •  Future Creative Network (FCN)

June 2021 - December 2021  |  Taipei, Taiwan

  • As an Account Manager at Flock Creative Network, I have the privilege of managing and orchestrating successful campaigns for our esteemed client, Samsung. My key responsibilities include:

    Budget Management: I am responsible for meticulous campaign budgeting and allocation, which includes preparing quotations, managing budgets, and handling invoices to ensure financial efficiency and transparency.

    Client Relationship Management: I serve as the primary point of contact between our client, Samsung, and our internal team of strategists, creatives, and content creators. I facilitate seamless communication, from campaign briefings to execution and reporting, ensuring that client objectives are met and expectations exceeded.

    Collaboration with Paid Ads Agency: To optimize our campaign's creative timeline, I collaborate closely with our paid advertising agency, ensuring that creative assets are delivered on time and in alignment with campaign goals.

    Timeline Management: I take charge of overseeing the campaign's execution to ensure it adheres to the established timeline, delivering timely and impactful results for our client, Samsung.

    Working with Flock Creative Network has provided me with invaluable experience in managing high-profile campaigns and fostering strong client relationships. I'm dedicated to delivering excellence in every aspect of my role,

Influencer Specialist Manager  •  GetCraft

November 2020 - May 2021  |  Taipei, Taiwan

  • In my role as Influencer Specialist Manager at Getcraft, I lead a high-performing team of four specialists, overseeing various aspects of influencer marketing. My responsibilities encompass:

    - Team Leadership: I have the privilege of managing and mentoring a talented team of Influencer Specialists, guiding their growth and performance. This includes managing their capacity and workload effectively.
    - Project Oversight: I take charge of project management within the team, ensuring that campaigns are executed smoothly and deliver exceptional results for our clients.
    - Continuous Training: To foster personal and professional growth, I provide regular training to my team, equipping them with the latest industry insights, soft skills, and best practices.
    - Conflict Resolution: I am proficient in resolving disputes and challenges that may arise during the course of a project or campaign, ensuring smooth project delivery.
    - Sales Support: I collaborate closely with the sales team, offering valuable insights and recommendations for creators, campaign strategies, and learnings from previous campaigns to enhance future project success.
    - Workflow Optimization: In a bid to enhance efficiency, I initiated the creation of a team playbook, enabling my team to gain a deeper understanding of our workflow. I also proactively manage workflow improvements between divisions when necessary.

    My tenure at Getcraft has allowed me to make a significant impact on influencer marketing strategies and team dynamics. I am dedicated to driving success for my team, our clients, and our organization as a whole.

Customer Excellence Manager / Account Manager  •  GetCraft

October 2019 - November 2020  |  Taipei, Taiwan

  • In my role as Customer Excellence Manager / Account Manager at GetCraft, I've successfully managed diverse responsibilities contributing to our clients' success and operational excellence. My key areas of focus include:

    - Team Leadership: As the head of the Customer Excellence Team, I've led and mentored a team of 2-4 professionals, nurturing their project management skills, soft skills, and personal development. My commitment to their growth has empowered them to excel in their roles.
    - Conflict Resolution: I play a pivotal role in assisting my team in navigating and resolving disputes, ensuring that projects run smoothly and maintain a positive client experience.
    - Operational Playbook: Collaborating closely with the director, I contributed to the development of a comprehensive team playbook and campaign workflow. This invaluable resource empowers both our team members and clients with a clear understanding of project processes and expectations. Additionally, I actively participate in improving inter-divisional workflow when necessary.
    - Payment Coordination: I oversee the coordination of creator payments, ensuring timely and accurate disbursements.

    Highlighted Projects:

    Lead for Grab Campaigns: I had the privilege of serving as the lead for Grab campaigns, both at the HQ and regional levels. This role required a high level of strategic thinking and client relationship management.

    Tokopedia by Me Project: I successfully handled 250 micro-influencers, resulting in the production of 1500 content pieces. This project achieved a remarkable 2% CTR, demonstrating my proficiency in influencer management and campaign optimization.

    Spotify Podcast Campaign: I orchestrated GetCraft's first Spotify podcast campaign, which garnered an impressive 1,693,191 podcast listeners. The client's satisfaction with the results led to continued collaboration, as they expressed a strong desire for more projects with us.

Sr. Customer Excellence / Account Executive  •  GetCraft

August 2018 - October 2019  |  Taipei, Taiwan

  • GetCraft is a leading creative content vendor marketplace, where we not only connect clients with talented vendors but also offer comprehensive project management services within our operations team.

    In my role as a Senior Customer Excellence / Account Executive, I am dedicated to ensuring that our clients' expectations are not only met but exceeded. My responsibilities encompass:

    Diverse Project Management: I have successfully managed a wide range of projects, including content creations spanning articles, design, photography, and video production, as well as collaborations with publishers and influencers.

    Client-Facing: I serve as the primary point of contact for our valued clients, facilitating clear and effective communication to understand and manage their expectations throughout the project lifecycle.

    Project Oversight: My role involves meticulous project management, including adjusting project briefs, creating and adhering to project timelines, and providing proactive solutions to any challenges that may arise.

    Effective Communication: I am responsible for maintaining seamless communication between our Production Specialists and clients, ensuring that project deliverables align with the client's vision and goals.

    Comprehensive Reporting: I provide in-depth reporting to clients, offering insights into project progress, key performance indicators, and areas for improvement.

    Clients: My portfolio includes esteemed clients such as Panasonic, Barclays, Gojek, Grab, Tokopedia, Shopback, Emway, Spotify, Santos, Danone, 3M, and many more.

Visual Merchandiser / Digital Media  •  Jade Boutique

January 2017 - May 2018  |  Taipei, Taiwan

  • In my role as a Visual Merchandiser at Jade Boutique, I have the privilege of curating captivating in-store displays across our four locations. My responsibilities encompass:

    Creative In-Store Displays: I am tasked with creating compelling in-store displays for new arrivals, expertly styling mannequins, and arranging clothing displays to engage customers and drive sales. Additionally, I curate music playlists that enhance the overall shopping experience.

    Sales Enhancement: My focus is on leveraging visual merchandising techniques to boost sales through enticing and visually appealing in-store displays.

    As a Digital Media Officer at Jade Boutique, I take charge of our digital presence and content development, including:

    Social Media Content Strategy: Collaborating closely with our graphic designer, I meticulously plan, produce, and analyze weekly social media content for platforms like Instagram, encompassing both engaging stories and timeline posts.

    ROI Analysis: I review the impact of our social media content on sales and conduct ROI analysis to ensure our digital efforts are aligned with business objectives.

    Website Development Project Officer: I lead Jade's website development project, ensuring that vendors adhere to schedules and deliver high-quality work.

    Content Management: I am responsible for creating and uploading website content through Content Management Systems (CMS), ensuring our online presence remains dynamic and engaging.

    In my dual role at Jade Boutique, I am committed to elevating the in-store shopping experience through creative visual merchandising while also strategically enhancing our digital presence. I'm passionate about driving sales and delivering exceptional customer experiences both in-store and online.

Creative Assistant  •  Hard Rock FM

August 2015 - December 2016  |  Taipei, Taiwan

  • In my role as a Creative Assistant at Hard Rock FM, I was entrusted with the exciting task of conceptualizing creative ideas for both commercial and in-house content, spanning both on-air and off-air platforms. My diverse range of responsibilities included:

    Program Production: I served as the producer for the regular program, Drive N Jive, where I contributed as a content creator, scriptwriter, and scheduler for announcers, ensuring the seamless execution of the program.

    Copywriting: I excelled in copywriting, transforming client-provided content into captivating audio commercials, including adlibs and spots, aimed at engaging and resonating with our audience.

    Project Management: As a Project Officer, I executed various on-air programs and off-air events, responsible for content creation and meticulous program implementation.

    Live Report: My role also encompassed serving as a reporter, covering a wide range of events and current issues for our on-air audience, ensuring they remained informed and engaged.

Junior Creative  •  PT Codered Trivisi Mandiri

September 2014 - July 2015  |  Taipei, Taiwan

  • Creative/Production Asst for Black In News TV Program
    - Create content plan and proposal for every episodes.
    - Schedule Planning for every content shoot, make sure freelance crew needed & host are in the available.
    - Writing rundown & script for every episodes.
    - Maintain relationship with interviewee / shooting place

Movie Publicist  •  Visinema Pictures

March 2014 - April 2014  |  Taipei, Taiwan

  • I'm a part of social media team of this movie, we create weekly editorial plan, create a buzz to the movie, working with partner, create social media content.

Education


BINUS University

Marketing/Marketing Management, General  •  2015 - 2022

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University of Indonesia

Broadcasting  •  2011 - 2014

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SMAN 2 Padang

Field of study  •  2008 - 2011

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Skills


  • Competitor analysis
  • Business research

Languages


  • Chinese - Native
  • English - Professional