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CakeResume Talent Search

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Avatar of Boris.
Avatar of Boris.
Boris
CakeResume Premium Badge
Past
Team Leader @TaskUs 美商泰優股份有限公司台灣分公司
・
2018 ~ Present
Team Leader
Within two months
Chen, Po-Xun Having lived and worked in Melbourne and Port Au Prince, I gained the problem-solving ability which helps me to tackle difficulties from varied aspects . Flexibility , resilience , honesty , curiosity and diligence are my distinct characters. I am always enthusiastic about the tasks in which I participate. Date of Birth:︱Nationality: Taiwanese [email protected] Work Experience Transcosmos Taiwan FebruaryPresent, Customer Service Trainer Achievement: Training materials updated and training structure planned according to different phases of CS agents, e.g. tier, new-hiring training, and outbound-call projects. Collaborating with
leadership
Communication
Process Improvement
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
淡江大學 Tamkang University
・
法文
Avatar of Mrs Kavita.
Avatar of Mrs Kavita.
Mrs Kavita
Primary School Science Teacher @Aditya Dev Publuc School
・
2013 ~ 2014
Teacher
Within one month
Mrs Kavita Teacher MumbaiI'm a preschool teacher with 5 years of experience. I love creating fun activities that help kids learn and grow. I focus on making sure each child gets the support they need to succeed. I enjoy building relationships with kids, parents, and other teachers. I'm always learning new ways to be a better teacher and help kids thrive. Work Experience Pre School Year Three Kangaroo kids international preschool MayPresent Planning Fun Learning: Come up with cool things for kids to learn and do that match their age and interests.
Leadership + Management
Communication & relationship-building skills. Listen attentively
Teamwork
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
HNBG College , Kumaun University
・
Bachelor of Education (B.Ed)
Avatar of the user.
Avatar of the user.
Available for paid companies
產品總監 @禾亞數位科技股份有限公司
・
2022 ~ Present
Product manager, Senior Product Manager, Product Director
Within one month
Team Leadership
Product Management
Product Planning
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
國立台灣科技大學 National Taiwan University of Science and Technology
・
電機工程系
Avatar of Mike Shih.
Avatar of Mike Shih.
Mike Shih
Past
Sustaining Engineering Leader - TPO (TPM) @Keurig Dr Pepper Inc.
・
2020 ~ 2023
Project Lead / Tech Lead / Team Lead / Technical Manager
Within one month
Mike Shih Mike is an easy going individual who enjoys challenging and diverse roles and is confident working with technical expert members or team from any industry. Also good at communicating with others. When facing with troubles, I can deal with them calmly. And also, I am good at logical analysis, strong sense of responsibility, leadership and management skills, communication skills and organizational skills, as well as team core cohesion. The technical design activity will start from study marketing department product spec or custom product requirement to design relative mechanical structure and component parts and product
Technical Project Leadership · Development and definition of the project scope. · Manufacturing Process Improvement · Cost saving for MP project · Technical Product Development · Project managements · Engineering Management
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
More than 15 years
Nan Jeon University of Science and Technology
・
Science and Technology
Avatar of Dylan Gurley.
Avatar of Dylan Gurley.
Dylan Gurley
General Manager @Oreilly Auto Parts
・
2019 ~ Present
Any
Within one month
United [email protected] Work Experience NovemberPresent Tuscaloosa AL and Winfield AL General Manager Oreilly Auto Parts Overall General management of store, sales, payroll, staffing, training, and anything else to ensure store is as operable as possible. Overall I have ran the store on Skyland Boulevard and before that I ran and opened the store in Winfield AL as well. Stared out in the company in 2017 as general help and moved up to GM by 2019 EducationChristian Family Academy General Studies Overall just Basic Studies Skills Communication Determination Leadership Focused Honest Dependable Languages English — Fluent
Communication
Determination
Leadership
Employed
・
Ready to interview
Full-time / Not interested in working remotely
6-10 years
Christian Family Academy
・
General Studies
Avatar of the user.
Avatar of the user.
Available for paid companies
Product Design Consultant @Freelancer
・
2023 ~ 2024
UX Researcher / UIUX Designer / Product Designer
Within one month
User Interfaces
Service Design
User Research
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Shih Chien University
・
B.F.A Communication Design
Avatar of Ivy Skipper.
Avatar of Ivy Skipper.
Ivy Skipper
Sales Consultant/Content creator @YBA Marketing
・
2022 ~ Present
Within three months
2022 I led and managed the team in sales efforts. I opened and closed the store as well as handled cash transactions and bank deposits. Throughout my time here I was able to gain valuable knowledge or the sales industry specifically dealing in luxury items. I conducted interviews for new hires and trained new team members. I led team meetings and encouraged high sales and a quality customer experience. Server • Texas Roadhouse JanuaryAugust Education Western Governors University Educational SciencesSkills Communication Customer Relationship Management (CRM) Sales & Marketing Leadership Skills Digital Media Languages English — Native or Bilingual
Communication
Customer Relationship Management (CRM)
Sales & Marketing
Studying
・
Ready to interview
Part-time / Interested in working remotely
4-6 years
Western Governors University
・
Educational Sciences
Avatar of the user.
Avatar of the user.
Available for paid companies
Past
English Teacher @Brigif Mekanis 1 PIK/JS
・
2023 ~ Present
Administration Staff, Secretary, Human Resources, Trainer, Bussiness Development, Customer Relationship Management, marketing
Within one month
Public Speaking & Relations
Customer Service
assistant manager
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Universitas Paramadina
・
Psikologi
Avatar of Nurudin.
Avatar of Nurudin.
Nurudin
Operations Supervisor @Bukalapak
・
2022 ~ 2024
Sales Supervisor
Within three months
Nurudin East Jakarta, East Jakarta City, Jakarta, Indonesia | [email protected] |https://www.linkedin.com/in/nurudin-4334a4251/ I am a person who is disciplined and has a high desire to develop, problem-solving skills and a high curiosity and absorb input and carry out according to instructions. Pengalaman Kerja Operations Supervisor • PT. Bukalapak JanuariJanuari 2024 | Lebak bulus, Jakarta Selatan Operation supervisor ( JuniDesemberLeading a team consisting of Sales, After Sales, and inventory control - Ensure stable sales and generate new ideas in marketing to increase sales - Maintain service quality according
Word
Excel
powerpoint
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Universitas Nusa Mandiri
・
Sistem Informasi
Avatar of Gary Lin.
Avatar of Gary Lin.
Gary Lin
Staff Software Engineer @全得資通有限公司
・
2019 ~ Present
Staff software engineer
Within one month
Gary Lin Flutter Expert | Tech Expert in delivering high-quality solutions. I am an engineer, architect, designer, mentor, technician, evangelist, and troublemaker. I love exploring and experimenting with new things, not just technology but anything. With over 10 years of software development experience, I excel not just in mobile app and server-side engineering, but also in creating design systems, managing cloud services, and making CICD workflows, systems design, microservice, and a lot more. Solving problems is my daily routine, and um… sometimes making troubles a little… maybe a lot? It can be a simple code
Flutter App Developement
iOS App Development
Android App Development
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
The University of Auckland
・
Computer Science

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within one month
Avatar of Andiyansah.
Andiyansah
Team Leader at GOJEK
Logo of PT. CONCENTRIX SERVICE INDONESIA.
PT. CONCENTRIX SERVICE INDONESIA
・
2019 ~ 2023
Jakarta, Indonesia
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
Customer Service Manager, Customer Service / Support, Content Creator
Fields of Employment
Information Services
Work experience
6-10 years
Management
I've had experience in managing 15+ people
Skills
Word
PowerPoint
Excel
Google Drive
Microsoft Office
Languages
English
・
Intermediate
Indonesian
・
Native or Bilingual
Job search preferences
Positions
Administrasi
Job types
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Major
Print

Andiyansah

Experience service specialist with a demonstrated history of working in the internet industry as a Team Leader. Become a Trainer Team Supervisor at a transportation apps services company. Often help a company in making promote videos as direct, cameraman and editing videos.

  Jakarta, Indonesia     Andi Andiyansah

  0895703108280    ✉️ [email protected]

Pengalaman Kerja

Team Leader Customer Service 

PT. Gojek Indonesia

Desember 2014 - September 2019
Jakarta, Indonesia

Bekerja di PT. Gojek Indonesia sejak tahun 2014 berawal dari agent Call Center dan diangkat menjadi Team Leader pada tahun 2015 bulan Maret untuk memimpin sebuah tim yang terdiri dari 20 orang agent, memenuhi target KPI dalam penilaian tim meliputi score Complience Fatal, Average Handling Time, Production Hours, CSAT/DSAT, dan Critical Error/Non Critical Error. Memastikan agent bekerja dengan baik sesuai SOP perusahaan.

Pengalaman Kerja

Team Leader Customer Service 

PT. Concentrix Indonesia 

September 2019 -  Desember 2023
Jakarta, Indonesia 

Pada tanggal 19 September 2019 PT Gojek Indonesia mengalihkan sebagian besar karyawannya pada BPO yaitu PT Concentrix Indonesia. Disini saya masih bekerja dibawah perusahaan gojek dan masih menjadi Team Leader Customer Service yang memimpin sebuah tim member sebanyak 20 orang agent, tugas disini juga masih sama seperti pada perusahaan sebelumnya yaitu memastikan agent bekerja dengan baik sesuai SOP perusahaan, harus memenuhi target KPI dalam penilaian tim meliputi score Complience Fatal, Average Handling Time, Production Hours, CSAT/DSAT, dan Critical Error/Non Critical Error, dipercaya sampai akhir Desember 2023.

Pengalaman Organisasi



HRD FYP Media District Jakarta

February 2024 - Until now
Jakarta, Indonesia

Bertanggung jawab dalam penyaringan pengurus serta pemberdayaan sumber daya manusia. Memiliki peran untuk harmonisasi antar staff pengurus, mengusahakan harmonisasi antar pengurus, menyusun program kerja pengembangan Sumber Daya Manusia, menyusun Standard Operating Procedure (SOP) dan tata tertib panitia, memberikan apresiasi terhadap kinerja dari panitia baik individu atau divisi, memberikan sanksi apabila terjadi pelanggaran tata tertib dan menyusun program kerja untuk pengembangan SDM

Pendidikan

SMA N 60 Jakarta

IPS (Ilmu Pengetahuan Sosial)

Average Transkrip Nilai Ujian Nasional Tertulis 8,4

Average Transkrip Nilai Ujian Sekolah Tertulis 6,5 

Average Transkrip Nilai Ujian Praktik 7,4

2004 - 2007

Skill

  Microsoft Word

  PowerPoint

  Microsoft Excel

  Google Drive

  Microsoft Office

Canva Editing video/logo

Capcut Editing video

Picsart Editing foto/logo

Leadership

Achievement of Target

Languages

  • English — Intermediate
  • Indonesian — Native

Content Creator Youtube

Berbagi pengalaman tentang kehidupan sehari-hari bocah-bocah Rawamangun dalam bentuk cerita video dan dikemas dengan konsep lucu dan menggemaskan.


Resume
Profile
Print

Andiyansah

Experience service specialist with a demonstrated history of working in the internet industry as a Team Leader. Become a Trainer Team Supervisor at a transportation apps services company. Often help a company in making promote videos as direct, cameraman and editing videos.

  Jakarta, Indonesia     Andi Andiyansah

  0895703108280    ✉️ [email protected]

Pengalaman Kerja

Team Leader Customer Service 

PT. Gojek Indonesia

Desember 2014 - September 2019
Jakarta, Indonesia

Bekerja di PT. Gojek Indonesia sejak tahun 2014 berawal dari agent Call Center dan diangkat menjadi Team Leader pada tahun 2015 bulan Maret untuk memimpin sebuah tim yang terdiri dari 20 orang agent, memenuhi target KPI dalam penilaian tim meliputi score Complience Fatal, Average Handling Time, Production Hours, CSAT/DSAT, dan Critical Error/Non Critical Error. Memastikan agent bekerja dengan baik sesuai SOP perusahaan.

Pengalaman Kerja

Team Leader Customer Service 

PT. Concentrix Indonesia 

September 2019 -  Desember 2023
Jakarta, Indonesia 

Pada tanggal 19 September 2019 PT Gojek Indonesia mengalihkan sebagian besar karyawannya pada BPO yaitu PT Concentrix Indonesia. Disini saya masih bekerja dibawah perusahaan gojek dan masih menjadi Team Leader Customer Service yang memimpin sebuah tim member sebanyak 20 orang agent, tugas disini juga masih sama seperti pada perusahaan sebelumnya yaitu memastikan agent bekerja dengan baik sesuai SOP perusahaan, harus memenuhi target KPI dalam penilaian tim meliputi score Complience Fatal, Average Handling Time, Production Hours, CSAT/DSAT, dan Critical Error/Non Critical Error, dipercaya sampai akhir Desember 2023.

Pengalaman Organisasi



HRD FYP Media District Jakarta

February 2024 - Until now
Jakarta, Indonesia

Bertanggung jawab dalam penyaringan pengurus serta pemberdayaan sumber daya manusia. Memiliki peran untuk harmonisasi antar staff pengurus, mengusahakan harmonisasi antar pengurus, menyusun program kerja pengembangan Sumber Daya Manusia, menyusun Standard Operating Procedure (SOP) dan tata tertib panitia, memberikan apresiasi terhadap kinerja dari panitia baik individu atau divisi, memberikan sanksi apabila terjadi pelanggaran tata tertib dan menyusun program kerja untuk pengembangan SDM

Pendidikan

SMA N 60 Jakarta

IPS (Ilmu Pengetahuan Sosial)

Average Transkrip Nilai Ujian Nasional Tertulis 8,4

Average Transkrip Nilai Ujian Sekolah Tertulis 6,5 

Average Transkrip Nilai Ujian Praktik 7,4

2004 - 2007

Skill

  Microsoft Word

  PowerPoint

  Microsoft Excel

  Google Drive

  Microsoft Office

Canva Editing video/logo

Capcut Editing video

Picsart Editing foto/logo

Leadership

Achievement of Target

Languages

  • English — Intermediate
  • Indonesian — Native

Content Creator Youtube

Berbagi pengalaman tentang kehidupan sehari-hari bocah-bocah Rawamangun dalam bentuk cerita video dan dikemas dengan konsep lucu dan menggemaskan.