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4-6 years
6-10 years
10-15 years
More than 15 years
Avatar of 翁宇函.
Avatar of 翁宇函.
Past
Product Designer @Freelance
2023 ~ Present
UI/UX Designer / Product Designer
Within one month
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of 陳郁夫.
Avatar of 陳郁夫.
Senior Software Engineer & Feature Product Manager @聯發科
2022 ~ Present
資深軟體工程師
Within one month
advanced applications such as face beauty and object tracking. Feature Product Manager & Software Engineer • 聯發科 AprilPresent | Taipei, Taiwan As a highly skilled software engineer and feature product manager, I spearheaded the design and coordination of the camera bokeh flow, collaborating with cross-functional teams to achieve high customer satisfaction. My analytical thinking and problem-solving skills were recognized with a vAward, and I also played a key role in multiple camera development projects, utilizing my expertise in C++ and Android. Beyonds FPM's part, I also take a role on multiple camera development
C++
Python
Machine Learning
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立師範大學附屬高級中學
Avatar of Hans Yang.
Avatar of Hans Yang.
Assistant Account Manager @KKTV
2022 ~ Present
數據分析、行銷研究、營運管理
Within one month
system: clarified user requirements from 8 business units, collaborated with IT, ADM, and ACC, addressed pain points, ultimately enhancing overall efficiency with a 40% reduction in process steps. Conducted educational training for the entire group, developed SOPs, and educating on new system operations and the invoicing payment process. Customer Service: Acted as a second-line manager, providing effective guidance, improving customer satisfaction. Enhanced customer service processes, improving response efficiency by 40%. Implemented Chatbot, reducing weekend case volume by 60%. Operational Specialist • KKTV 七月一月 2022 Process Optimization Streamlined work allocation, established SOPs, optimizing
Word
Microsoft Office
Project Management
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立台北藝術大學
藝術跨域研究所
Avatar of Anita Marsafira.
Avatar of Anita Marsafira.
Past
Quality Assurance Chapter Lead @PT Abishar Technology
2023 ~ 2024
Software Quality Assurance
Within one month
validation according to specifications. Provided expert guidance on best practices in Quality Assurance, elevating team knowledge and expertise. NovemberFebruari 2024 Software Quality Assurance Tester The Software Practice Pte Ltd Used Agile methodologies to aid team delivery of effective, quality software solutions. Interacted with software application developers and customer service teams to clarify the design specifications, and test requirements, and address defect resolutions Reviewed and validated requirements and technical specifications to develop and execute test plans. Tested functionality, performance, and compliance of products against design specifications to maintain strong development standards and high customer satisfaction. Used
Microsoft Office
Communication Skills
Problem Solving Skills
Unemployed
Open to opportunities
Full-time / Remote Only
10-15 years
EDU Effective Business School
General Administration
Avatar of the user.
Avatar of the user.
Strategic Account Manager @iSPOT Media 艾斯博媒體股份有限公司
2023 ~ Present
Strategic Account Manager
Within one month
Microsoft Office
Communication
Photoshop
Employed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
淡江大學 Tamkang University
國際觀光管理學系
Avatar of Leo Lu.
Avatar of Leo Lu.
Fitness coach @Charming Body
2022 ~ Present
HR、教育訓練
Within one year
Leo Lu Lecturer Banqiao District, New Taipei City, Taiwan 220 An Experienced Eloquent Lecturer & Senior Teacher Instructor specialized in the elite market. Excel at customizing personal training programs via keen observation, effective communication and accurate problem-solving skills. Conducted a lecturing-effect facilitating seminar for over 30 senior teachers, achieving a 28% increase in customer satisfaction rate in a quarter. Found passion for coaching at Individual Education Taiwan Tuoren as a Senior Teacher Instructor. Major in Psychology, taken courses including Neural Anatomy & Physiology, Statistics in Psychology & Education and Brain Damage & Behavior. Currently seeking a position
Persistence
Cooperation
Creative Problem Solver
Employed
Full-time / Interested in working remotely
6-10 years
Chung Shan Medical University
Bachelor of Science in Psychology
Avatar of the user.
Avatar of the user.
Associate Market Manager @Expedia
2022 ~ Present
Associate Market Manager
More than one year
Customer Relationship Management
Business Consulting
Digital Marketing
Employed
Full-time / Interested in working remotely
10-15 years
Taiwan External Trade Development Council (TAITRA), Taipei, Taiwan
The Post-Master’s International Marketing Certificate
Avatar of the user.
Avatar of the user.
Digital Marketing Specialist @Forest Interactive Sdn. Bhd.- Taiwan branch
2021 ~ Present
Digital Marketing Manager
Within two months
Social Media Marketing
Online Advertising
Digital Marketing
Employed
Full-time / Not interested in working remotely
6-10 years
Sogang University
Korean for General Purposes Program
Avatar of 楊謦綾.
Avatar of 楊謦綾.
產品企劃主任 @雄獅旅遊 主題旅遊部 人文藝術組/鐵道旅遊組
2016 ~ Present
產品企劃
Within six months
Before 2020 APR -Support the operation of high-quality outbound tourist products, including transportation, accommodation, tour leader arrangement, and the activities during the trips for Lion Travel's global-based market. -Coordination: Work closely with various functions in the company - marketing to maximize sales, supplier operations to improve efficiency, customer service to drive satisfaction. -Market updates: provide market leaders with relevant information on identifying market trends and competitor updates. -Communicate Lion Travel's business strengths and brand value to suppliers. After 2020 APR - Supervisor of Rail Section , Taiwan Railway Administration: Taiwan's first designed tourist train
Word
PowerPoint
Excel
Employed
Full-time / Interested in working remotely
4-6 years
國立台灣師範大學
歐洲文化與觀光研究所
Avatar of Yu Chi.
Avatar of Yu Chi.
Account Manager @Microsoft
2018 ~ Present
marketing, sales, PM
Within one month
activities/processes/tools to ensure all aspects compliance measurement without audit findings during the tenure. Microsoft Corporation Tier 1 ODM Account Manager MarNov 2020 Carried out Taiwan ODM partners growth in respect of digital transformation, shipment volume and sales revenue. Achieved 100% Azure pipeline growth with Customer and Partner Experience (CPE) satisfaction from Quanta, Compal, Wistron, Pegatron... Crafted partner digital transformation through co-sell program, match-making platforms, partner programs,tech seminars, business workshops, HOL... Colloaborated with Azure cloud eco-system partners (ISVs, SIs, HW Providers) in verticals e.
International Sales & Marketing
TOEIC
Google Drive
Full-time / Not interested in working remotely
10-15 years
暨南大學國際企業學系碩士班
國際企業行銷

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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
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Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
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Leadership
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Within one year
Co-Founder
Go Africa Services Ltd
2017 ~ Present
Nairobi, Kenya
Professional Background
Current status
Employed
Job Search Progress
Professions
Software Engineer, Web Designer
Fields of Employment
Software
Work experience
6-10 years
Management
I've had experience in managing 1-5 people
Skills
yii2 Framework
Oracle SQL Developer
PHPStorm
Object Oriented Programming
jQuery
Adobe Photoshop
Adobe Illustrator
Java
PostgreSQL
React Js
Languages
English
Fluent
Swahili
Fluent
Job search preferences
Positions
Systems Engineer
Job types
Full-time
Locations
Nairobi, Kenya
Remote
Remote Only
Freelance
Yes, I freelance in my spare time
Educations
School
Strathmore University
Major
Master of Science in Information Technology
Print

Anthony Githaka

Systems Engineer

  +254-731714462

  Nairobi, Kenya

Strong technical credentials and an exceptional track record of practical expertise in software analysis, design, testing, system engineering techniques, and networking characterize this highly driven and experienced information systems developer, implementer, and networker. Extensive project management experience, proven ability to analyze an organization's key business requirements, ability to spot problems and opportunities, and ability to create creative, cost-efficient solutions for boosting competitiveness and enhancing customer service offerings.

Overall, I have a thorough understanding of the issues involved and have thought of several scenarios and solutions, then offer the best fit.

Profiles & Links:                  

Work Experience

Sept 2018 - March 2023

Chief ICT Officer - University of Nairobi

Mentored others in development in line with the institution's ISO standardized processes of software development

Identified and analyzed areas of concern within the institution's processes, resulting in the implementation of targeted improvements that increased efficiency by 15%.

Took part in the process of data transformation for the quarterly reports that informed the management's strategic choices.

Developed and implemented an expenditure management system for the University of Nairobi, resulting in an 80% reduction in approval process delays.

Worked with hands-on exercises during workshops to actively engage stakeholders, resulting in a 70% increase in their understanding and proficiency with the new technology.

Streamlined IT processes by 20% through the adoption of FOSS solutions, leading to a reduction in annual operating expenses by millions of shillings.

February 2023

Consultant Developer - Value Chain Factory

Worked on project for On-boarding clients for a Housing Scheme 

May 2015 - Sept 2018

Senior ICT Officer - University of Nairobi

Developed innovative reports for HR systems, providing analytics on employee data for management decision making.

Enhanced security measures in user account management software, improving efficiency and reducing average resolution time by 50%.

Collaborated with cross-functional teams to identify and address key pain points in the information systems relayed in tickets, resulting in a 20% increase in user satisfaction ratings.

Implemented automated testing processes, leading to a decrease in the number of bugs found during system upgrades.

April 2015

Web Administration Officer - University of Nairobi

►Managing college websites
►Managing Users
►Monitoring and Maintaining back-links
►Monitoring web presence using Analytics, Webometrics, and other Tools

Oct 2012 - Feb 2015

Systems Engineer - Spartan Africa Group

►Manage and maintenance of SpartanNet System - A cloud-based solution for Organized Group Management.
►Developed a Request Processor for Cyclos Open-Source, an online mobile banking management software.
►Mentoring junior developers on Best Practices Programming.
►Developed FCM - Field Collection Manager to be used in Saccos to manage field officers.
►Developed an API router for connecting multiple remote databases to the main FCM Interface.
►Designed VPN Virtual Private Network using Soft Ether Open Source to facilitate secure data exchange between the core Financial Systems used by Sacco and the FCM API.
►Server Administration - Managed and Maintained the main server hosting applications Locally and remotely using SSH protocol and VMware's vSphere Client.

April 2012 - Feb 2014

IT Consultant Web Developer, Graphic Designer - Dosan Limited

►Web site User Interface Responsive to mobile devices.
►Brand design development. This included the design of the company's logo, letterheads, quotation, receipt, and invoice.
►Strategic Consulting, including an IT-based business plan.

June 2010 - August 2010

Networking Intern - Ministry of Finance

►Performed hardware maintenance
►Regulating and troubleshooting the network performance
►User support
►Designing of network points of access for a new installation of an office.
►Assisted Maintenance Department in Software installations and maintenance.

Projects

HRMIS Reengineering

Rebuilding & improving the system with a Framework for better maintenance.

Payroll System Conversion

Old oracle client-based forms to modern web-based processing Improving efficiency by 98%.

AIE Automation

Automating the manual process of the Authority to Incur Expense (AIE).

Spartan Wallet Bridge

A gateway using ISO 8583 standard bridge for processing financial transactions.

Education

Strathmore University

Master of Science in Information Technology

Ongoing

The Catholic University of Eastern Africa

Bachelor of Science Computer Science

2006 - 2011

Technical Proficiencies

Platforms

Ms Windows
Linux (Ubuntu, CentOS)
Oracle/ PostgreSQL
Docker
VPN

Software

PHPStorm
SQL Developer
Visual Studio
Pentaho Data Integration
SoftEther

Languages

PHP
JavaScript
Java
Elixir
XML

Frameworks

Yii2 / Laravel
Next JS
jQuery
Bootstrap/Tailwind
Phoenix


Interests

Piano playing, traveling, karaoke, art, computer games, learning new tech

Referees

Sammy M. Barasa

Lead Developer

International Institute of Tropical Agriculture

+254 713 196 504

[email protected]


Jenina Wanza L.

Project Leader, ICT Centre

University of Nairobi

+254 722 633 799

[email protected]


Dominic Ndirangu

Director & Co-founder

Dosan Limited

+254 721 233 423

[email protected]

Resume
Profile

Anthony Githaka

Systems Engineer

  +254-731714462

  Nairobi, Kenya

Strong technical credentials and an exceptional track record of practical expertise in software analysis, design, testing, system engineering techniques, and networking characterize this highly driven and experienced information systems developer, implementer, and networker. Extensive project management experience, proven ability to analyze an organization's key business requirements, ability to spot problems and opportunities, and ability to create creative, cost-efficient solutions for boosting competitiveness and enhancing customer service offerings.

Overall, I have a thorough understanding of the issues involved and have thought of several scenarios and solutions, then offer the best fit.

Profiles & Links:                  

Work Experience

Sept 2018 - March 2023

Chief ICT Officer - University of Nairobi

Mentored others in development in line with the institution's ISO standardized processes of software development

Identified and analyzed areas of concern within the institution's processes, resulting in the implementation of targeted improvements that increased efficiency by 15%.

Took part in the process of data transformation for the quarterly reports that informed the management's strategic choices.

Developed and implemented an expenditure management system for the University of Nairobi, resulting in an 80% reduction in approval process delays.

Worked with hands-on exercises during workshops to actively engage stakeholders, resulting in a 70% increase in their understanding and proficiency with the new technology.

Streamlined IT processes by 20% through the adoption of FOSS solutions, leading to a reduction in annual operating expenses by millions of shillings.

February 2023

Consultant Developer - Value Chain Factory

Worked on project for On-boarding clients for a Housing Scheme 

May 2015 - Sept 2018

Senior ICT Officer - University of Nairobi

Developed innovative reports for HR systems, providing analytics on employee data for management decision making.

Enhanced security measures in user account management software, improving efficiency and reducing average resolution time by 50%.

Collaborated with cross-functional teams to identify and address key pain points in the information systems relayed in tickets, resulting in a 20% increase in user satisfaction ratings.

Implemented automated testing processes, leading to a decrease in the number of bugs found during system upgrades.

April 2015

Web Administration Officer - University of Nairobi

►Managing college websites
►Managing Users
►Monitoring and Maintaining back-links
►Monitoring web presence using Analytics, Webometrics, and other Tools

Oct 2012 - Feb 2015

Systems Engineer - Spartan Africa Group

►Manage and maintenance of SpartanNet System - A cloud-based solution for Organized Group Management.
►Developed a Request Processor for Cyclos Open-Source, an online mobile banking management software.
►Mentoring junior developers on Best Practices Programming.
►Developed FCM - Field Collection Manager to be used in Saccos to manage field officers.
►Developed an API router for connecting multiple remote databases to the main FCM Interface.
►Designed VPN Virtual Private Network using Soft Ether Open Source to facilitate secure data exchange between the core Financial Systems used by Sacco and the FCM API.
►Server Administration - Managed and Maintained the main server hosting applications Locally and remotely using SSH protocol and VMware's vSphere Client.

April 2012 - Feb 2014

IT Consultant Web Developer, Graphic Designer - Dosan Limited

►Web site User Interface Responsive to mobile devices.
►Brand design development. This included the design of the company's logo, letterheads, quotation, receipt, and invoice.
►Strategic Consulting, including an IT-based business plan.

June 2010 - August 2010

Networking Intern - Ministry of Finance

►Performed hardware maintenance
►Regulating and troubleshooting the network performance
►User support
►Designing of network points of access for a new installation of an office.
►Assisted Maintenance Department in Software installations and maintenance.

Projects

HRMIS Reengineering

Rebuilding & improving the system with a Framework for better maintenance.

Payroll System Conversion

Old oracle client-based forms to modern web-based processing Improving efficiency by 98%.

AIE Automation

Automating the manual process of the Authority to Incur Expense (AIE).

Spartan Wallet Bridge

A gateway using ISO 8583 standard bridge for processing financial transactions.

Education

Strathmore University

Master of Science in Information Technology

Ongoing

The Catholic University of Eastern Africa

Bachelor of Science Computer Science

2006 - 2011

Technical Proficiencies

Platforms

Ms Windows
Linux (Ubuntu, CentOS)
Oracle/ PostgreSQL
Docker
VPN

Software

PHPStorm
SQL Developer
Visual Studio
Pentaho Data Integration
SoftEther

Languages

PHP
JavaScript
Java
Elixir
XML

Frameworks

Yii2 / Laravel
Next JS
jQuery
Bootstrap/Tailwind
Phoenix


Interests

Piano playing, traveling, karaoke, art, computer games, learning new tech

Referees

Sammy M. Barasa

Lead Developer

International Institute of Tropical Agriculture

+254 713 196 504

[email protected]


Jenina Wanza L.

Project Leader, ICT Centre

University of Nairobi

+254 722 633 799

[email protected]


Dominic Ndirangu

Director & Co-founder

Dosan Limited

+254 721 233 423

[email protected]