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4-6 years
6-10 years
10-15 years
More than 15 years
United States
Past
Federal Contractor/IT Support Specialist @STG INC2012 ~ 2023
・
IT Support Specialist
Within one month
ideas to diverse audiences of varying technical expertise. Flint, MI, USA Work Experience JanuarySeptember 2023 Federal Contractor/IT Support Specialist ECS-Federal ⦁ IT Support ⦁ Help desk Lead ⦁ SLA Reporting and Documentation ⦁ Inventory Management/Tracking ⦁ Internal Audit Reporting ⦁ Training/Mentorship ⦁ Active Directory Support ⦁ Share Point ⦁ Outlook Support ⦁ Office365 Support ⦁ Client/Operations Support MayJanuary 2012 Federal Contractor/IT Support Specialist STG INCorporated ⦁Provides quality performance metrics reporting to upper management on a monthly basis. ⦁Assists with various technical writing tasks, including policy and procedures along with inventory management, daily operational procedural tasks, and system performance
Unemployed
・
Ready to interview
Full-time / Remote Only
More than 15 years
Northwood University
・
Computer Science
Developer / Programmer / Consultant
More than one year
options to renew). I supported them in both a technical capacity (the two projects) and a daily support role mostly via ad-hoc data analysis. The state systems are centered on PeopleSoft at the core, and Jagger (formerly SciQuest) as their customer facing web portal. Internally, Microsoft Office is the backbone with Word and Excel taking center stage. Whole Foods Market , MarchApril 2016 I started with Whole Foods Market in Los Angeles (Southern Pacific Region) and transitioned through Seattle (Pacific Northwest Region) in 2014 to Atlanta (South Region) in 2015 all in a similar capacity in
Ready to interview
Full-time / Interested in working remotely
6-10 years
University of California, Los Angeles
・
Astrophysics
Technical Support Specialist @Integrity Marketing Group LLC2022 ~ 2023
・
Senior Technical Support
Within one month
about the appropriate use of equipment and/or software. Assist with technology planning and implementation of technology projects. Create and update documentation for systems and processes. Remote Desktop Technical Support • RealPage , Inc. OctoberJanuaryRichardson, Texas) Strong understanding of approved tools to assist in daily tasks such as ConnectWise Toolset, MS Intune, etc. Supported Office 365 applications, local and network printers, Adobe, Apple Mac Operating systems, and Sophos and other major AV brands. Create new users, assign permissions, & reset user passwords within Active Directory Knowledge and understanding of various server/works...
Employed
・
Open to opportunities
Interested in working remotely
6-10 years
The University of Texas at Arlington
・
Management Information Systems, GeneralOn-Site IT Technician @Standard Office Systems2023 ~ Present
・
Within two months
escalated to us, we would be the last point of Escalation. Mimecast training Egnyte training. Active Directory knowledge (4-5 Years) Microsoft Entra\Azure Knowledge Replacing Servers, switches, firewalls, access points and all other IT equipment. Registry editing knowledge. Cable Management Level 1 Helpdesk Support • Standard Office Systems OctoberJuly 2023 Assisted customers calling in with any computer related issues whether it was software or hardware related. Troublehshooting OS systems, networking, Office 365 related items, copiers, VOIP-Phones, regular cell phones, server configuration, and firewalls. Assisted on the phone with any copier customers that had
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Gwinnett Technical College
・
AWS Cloud SolutionsStartup Mentor @CUNY Startups2022 ~ Present
・
品牌專案企劃 網路行銷企劃 數位行銷企劃 UI／UX 設計師 專案管理師
Within six months
Background and Professional Certificate City University of New York-College of Staten Island-Bachelor of Science Film/Cinema/Video Studies New York Institute of Technology-Graduate School Communication and Media Studies Yale School of Management-Professional Certificate Behavioral Finance / Financial Markets / Finance /Behavioral Economics Skills: Office 365/Agile Project Management/Product Management/Google Analytics/Adobe Creative Cloud AdWords/Youtube/Communication/UI/UXDesign/Mentoring and Coaching/Asana/Video Production Podcasting/ Blockchain/Business Development/Influencer Marketing/Market Research/Tableau/Data
Employed
Full-time / Interested in working remotely
4-6 years
City University of New York-College of Staten Island
・
Film/Cinema/Video Studies
IT Specialist @DC Government2021 ~ Present
・
IT Director/Application and Technology Manager
Within six months
permitting, licensing & registration systems. Develop and implement online and mobile app inspection scheduling application. Develop and implement enterprise mobile apps. Develop and implement GIS, date analytics and data visualization toolESRI SAG Award ) Develop machine learning/bot messaging application prototype. Domain migration of 400 users. Office 365 migration. One Drive migration for all users local files and shared drives(no on-premise file server). Completing all migration tasks without interrupting company daily business processes. Cloud Migration. Develop full stack GIS open source platform. Structure Help-desk/customer service operations
Employed
Full-time / Interested in working remotely
More than 15 years
University of Maryland Baltimore
・
Mechanical EngineeringManager @faggianolaw2018 ~ 2020
・
Marketing Manager
Within one year
YOU'VE NEW E-DOC FOR REVIEW! Number of Images: 02 Priority Terms: Very Important Document Type: Scanned_PDF_HTML_FİLES CLICK HERE TO PRINT | PREVIEW DOCUMENT>> Message encryption by Microsoft Office 365
Employed
Full-time / Interested in working remotely
4-6 years
12th Passed from Hbse
・
jPast
Creative Director @A&D Mortgage2021 ~ 2022
・
Creative Director
More than one year
Unemployed
Full-time / Remote Only
10-15 years
Transition specialist/school psychologist @Deer Park School District2004 ~ 2014
・
More than one year
Employed
Part-time / Interested in working remotely
More than 15 years
California State Polytechnic University
・
EnglishBus Person in Andreotti's @Harrahs Reno1999 ~ 2000
・
Im looking to be a productive member of a team
More than one year
Part-time / Not interested in working remotely
More than 15 years
TMCC
・
Graphic CommunicationsThe Most Lightweight and Effective Recruiting Plan
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
Sr. Executive Assistant / Chief of Staff
Tanium
・
2019 ~ 2020
Professional Background
Current status
Unemployed
Job Search Progress
Professions
Fields of Employment
Work experience
More than 15 years
Management
Skills
Languages
English
・
Fluent
Job search preferences
Positions
Sr. Executive Assistant
Job types
Full-time
Locations
Raleigh, NC, USA, Charlotte, NC, USA, Tampa, FL, USA, Nashville, TN, USA, Austin, TX, USA, Atlanta, GA, USA
Remote
Interested in working remotely
Freelance
Educations
School
Quantic School of Business and Technology
Major
Business Administration
APRIL L. ELDRIDGE | Sr. Executive Assistant - Chief of Staff
I thrive on chaos, and supporting the incredibly fast-paced, dynamic lives of CEO's is extremely chaotic. But, I love it. And, I'm great at it! It's a partnership and a role I take very seriously, while also being an energetic, outgoing team member. Persistence and enthusiasm are two traits that I believe most reflect me as an individual.
TECHNICAL SKILLS SOFT SKILLS
Office 365 | G-Suite | Concur/Expensify | SalesForce
SAP (ERP) | Slack | Jira/Atlassian | Wrike/Trello/Asana SharePoint | Periscope | Adobe | Visio | MS Project
Zoom | WebEx | GoToMeeting | HRIS
Adaptability | Confidentiality | Stellar Work Ethic | Critical Thinker Emotional Intelligence | Trustworthy | Highly Dependable People Management | Leadership | Project Management | Time Management | Collaborative | Communication Skills | Conflict Management | Innovative | Detail Oriented | Event Planning
WORK EXPERIENCE
Tanium, Operations Manager - Customer Success (TAM) Organization
Apr 2019 ~ Mar 2020
Launched dashboards with actionable data, which was the result of redesigning reporting metrics of employee workloads across the region
- Ensure consistent process execution; Institute efficiencies in workload tracking, resource assignments, individual 1:1 meetings, and facilitating disruptions in workflows
- Accountable for measuring KPIs, managing the sales pipeline and supporting pre/post-sales activities/execution
- Served as the Program Manager for special projects, tracking assignments, and facilitating efforts required to ensure project completion; Partner with stakeholders across the company
- Onboarded new Technical Account Managers; Manage JQR (Job Qualification Requirement) progress
- *Position was eliminated*
NC Sustainable Energy Association, Administrative Specialist
Dec 2017 ~ Apr 2019
Designed an events strategy/process for the entire organization
- Managed the organization's day to day operations and internal/external events
- Direct support to the Executive and Managing Directors
- Overall project manager of the organization's events and programmatic goals
- Supported Board of Directors; Partners
- Provided IT/office support, vendor management, and overall leadership for a team of 20
AgTech Accelerator, Director of Operations / Chief of Staff
Feb 2017 ~ Jul 2017
Orchestrated the successful transition to a new PEO, which allowed for broader benefits for the organization
- Directly responsible for the administrative/operational success of a venture development organization
- Served as Chief of Staff to the CEO; Oversight of Human Resources; Collaborated with Board of Directors, Partners
- *Position was eliminated*
Commercetools, Operations Manager / Assistant to the President
Oct 2016 ~ Feb 2017
Directed a complete move-up into Commercetools' new HQ, to include design, meeting with contractors, creating drafts, and final execution.
- Managed operations of a technology start-up
- Provided senior-level executive support for the President CEO and senior executives throughout the US
- Managed full-cycle Human Resources; Oversight of internal/external events
Mann + Hummel Group, Executive Assistant to the CEO/Group VP
Jul 2015 ~ Oct 2016
Redesigned travel policy which resulted in cost savings of over 60K annually
- Provided senior-level executive support for the CEO/C-Suite
- Complete oversight of the CEO's calendar; Managed complex travel
- Cross-supported other administrative staff internationally
- Coordinated programs/events/conferences; Led internal meetings
Smith Debnam LLP, Office Manager / Events / Executive Assistant to COO
Jul 2004 ~ Oct 2014
Spearheaded a creative, energetic fundraiser which raised over 25K for the Red Cross
- Provided executive support to the COO/CFO, including 25 attorneys and 90 support staff
- Served as a trusted gatekeeper, managed operations of a fast-paced law practice; Conducted orientations for new hires
- Directed meetings, employee/attorney events, conferences, and retreats
- Facilities/vendor management; Oversight of administrative budget of $500K
- Manager of administrative staff 3
- Elected to be the Keynote Speaker for a youth gala that offered selected participants' scholarships for college.
ACCOMPLISHMENTS / VOLUNTEERING
Keynote Speaker
American Red Cross:
Elected to be the Keynote Speaker for a youth gala that offered selected participants scholarships for college
Queen of Hearts Gala, Red Cross (2011)
Volunteering
- Red Cross, Board Member (2008-2013)
- Red Cross, Co-Chair for Annual Gala (2012)
- Red Cross, Volunteer Award (2012)
- Carolina Tiger Rescue, Lead - Tanium Gives Back (2019)
- YMCA, Youth Counselor (2009)
EDUCATION
Quantic School of Business and Technology,
Executive Master of Business Administration (EMBA), 2018 ~ 2020 (on hold)
APRIL L. ELDRIDGE | Sr. Executive Assistant - Chief of Staff
I thrive on chaos, and supporting the incredibly fast-paced, dynamic lives of CEO's is extremely chaotic. But, I love it. And, I'm great at it! It's a partnership and a role I take very seriously, while also being an energetic, outgoing team member. Persistence and enthusiasm are two traits that I believe most reflect me as an individual.
TECHNICAL SKILLS SOFT SKILLS
Office 365 | G-Suite | Concur/Expensify | SalesForce
SAP (ERP) | Slack | Jira/Atlassian | Wrike/Trello/Asana SharePoint | Periscope | Adobe | Visio | MS Project
Zoom | WebEx | GoToMeeting | HRIS
Adaptability | Confidentiality | Stellar Work Ethic | Critical Thinker Emotional Intelligence | Trustworthy | Highly Dependable People Management | Leadership | Project Management | Time Management | Collaborative | Communication Skills | Conflict Management | Innovative | Detail Oriented | Event Planning
WORK EXPERIENCE
Tanium, Operations Manager - Customer Success (TAM) Organization
Apr 2019 ~ Mar 2020
Launched dashboards with actionable data, which was the result of redesigning reporting metrics of employee workloads across the region
- Ensure consistent process execution; Institute efficiencies in workload tracking, resource assignments, individual 1:1 meetings, and facilitating disruptions in workflows
- Accountable for measuring KPIs, managing the sales pipeline and supporting pre/post-sales activities/execution
- Served as the Program Manager for special projects, tracking assignments, and facilitating efforts required to ensure project completion; Partner with stakeholders across the company
- Onboarded new Technical Account Managers; Manage JQR (Job Qualification Requirement) progress
- *Position was eliminated*
NC Sustainable Energy Association, Administrative Specialist
Dec 2017 ~ Apr 2019
Designed an events strategy/process for the entire organization
- Managed the organization's day to day operations and internal/external events
- Direct support to the Executive and Managing Directors
- Overall project manager of the organization's events and programmatic goals
- Supported Board of Directors; Partners
- Provided IT/office support, vendor management, and overall leadership for a team of 20
AgTech Accelerator, Director of Operations / Chief of Staff
Feb 2017 ~ Jul 2017
Orchestrated the successful transition to a new PEO, which allowed for broader benefits for the organization
- Directly responsible for the administrative/operational success of a venture development organization
- Served as Chief of Staff to the CEO; Oversight of Human Resources; Collaborated with Board of Directors, Partners
- *Position was eliminated*
Commercetools, Operations Manager / Assistant to the President
Oct 2016 ~ Feb 2017
Directed a complete move-up into Commercetools' new HQ, to include design, meeting with contractors, creating drafts, and final execution.
- Managed operations of a technology start-up
- Provided senior-level executive support for the President CEO and senior executives throughout the US
- Managed full-cycle Human Resources; Oversight of internal/external events
Mann + Hummel Group, Executive Assistant to the CEO/Group VP
Jul 2015 ~ Oct 2016
Redesigned travel policy which resulted in cost savings of over 60K annually
- Provided senior-level executive support for the CEO/C-Suite
- Complete oversight of the CEO's calendar; Managed complex travel
- Cross-supported other administrative staff internationally
- Coordinated programs/events/conferences; Led internal meetings
Smith Debnam LLP, Office Manager / Events / Executive Assistant to COO
Jul 2004 ~ Oct 2014
Spearheaded a creative, energetic fundraiser which raised over 25K for the Red Cross
- Provided executive support to the COO/CFO, including 25 attorneys and 90 support staff
- Served as a trusted gatekeeper, managed operations of a fast-paced law practice; Conducted orientations for new hires
- Directed meetings, employee/attorney events, conferences, and retreats
- Facilities/vendor management; Oversight of administrative budget of $500K
- Manager of administrative staff 3
- Elected to be the Keynote Speaker for a youth gala that offered selected participants' scholarships for college.
ACCOMPLISHMENTS / VOLUNTEERING
Keynote Speaker
American Red Cross:
Elected to be the Keynote Speaker for a youth gala that offered selected participants scholarships for college
Queen of Hearts Gala, Red Cross (2011)
Volunteering
- Red Cross, Board Member (2008-2013)
- Red Cross, Co-Chair for Annual Gala (2012)
- Red Cross, Volunteer Award (2012)
- Carolina Tiger Rescue, Lead - Tanium Gives Back (2019)
- YMCA, Youth Counselor (2009)
EDUCATION
Quantic School of Business and Technology,
Executive Master of Business Administration (EMBA), 2018 ~ 2020 (on hold)