January 2020 - Present

Freelance Subject Matter Expert  Chegg India Pvt. Ltd.

Acquired Skills while working as a subject matter expert
1] Online Tutoring.
2] Helping students to get acquainted with the topic in easiest way.
3] Solving doubts of students promptly and within committed deadline.

December 2018 - June 2019

Senior Manager/Branch Head  HDFC Bank Ltd.

Worked as Branch Head at HDFC Bank Ltd., Ratnagiri Since Dec. 2018 to June 2019. During the tenure with HDFC Bank are the major highlights of my performance and learning :-
1] Helping customers with ease to migrate to new channels such as Digital Applications, Online platforms for availing various banking services.
2] Cross selling of different products available in the basket of the bank. Apart from the regular deposit products cross sold the digital offers available to customers based on their relationships. Cross selling of loan products according to the need of the customers.
3] Scoping of the catchment and customer base management in and out of the sphere of catchment available.
4] Migrating customers of different profiles to the digital platform by educating them conveniently.

June 2010 - November 2018

Manager / Branch Head  IDBI Bank Ltd.

Worked as Branch Head at IDBI Bank Ltd. at various locations according to the need of the organization. During the tenure with IDBI Bank following are the major highlights of my performance and learning:-
1] Acquired the skill of managing large teams at large branches.
2] Resource management at smaller locations without hampering the customer service and striving for customer delight.
3] Retail operations management.
4] Acquired skills of retail credit sourcing, Appraisal, monitoring, recovery and entire credit management process.
5] Organizing potential customer gatherings at different locations and educating them about the facilities and services available with the bank along with the government schemes.
6] Acquired the skills of relationship management with corporate and Government institutions as well as officials.

Major Achievements :-
1] Got the opportunity to set up new branch at Kolhar and was led the team for 3 years as a branch head. Mobilized deposits worth Rs. 108 cr and a credit portfolio worth Rs. 85 cr. In three years which brought the branch in profit.
2] Received appreciation for audits, key accounts management and asset quality from time to time.
3] Received appreciation for achieving the cross selling targets and meeting the yearly targets of the branch from time to time.
4] Relationship management helped me in acquiring the new customer base from the Private companies and Government institutions in a larger extent.