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4-6 tahun
6-10 tahun
10-15 tahun
Lebih dari 15 tahun
Past
Information Desk Receptionist @West Jefferson Medical Center2014 ~ 2017
・
Customer Service Representative
Dalam satu bulan
energetic and results-oriented with exemplary passion for providing a meaningful impact whenever possibleNew Orleans, Louisiana, USA Sage Hollingsworth | LinkedIn Work History: Escalation Team Specialist Accredo Specialty Pharmacy MarchMarch 2024 • Efficiently processed escalated concerns for medical claims and prescription drug orders via phone, email, and chat while maintaining professionalism and empathy. • Liaised between providers, insurance companies, and patients to expedite orders and resolve any issues or discrepancies. • Provided exceptional customer service by maintaining a 92% one-call resolution rate consistently ensuring patient satisfaction. • Set clear expectations, monitored phone calls, and provided feedback to assist 15+ agents
Tidak bekerja
・
Siap untuk wawancara
Full-time / Hanya bekerja jarak jauh
6-10 tahun
Jospeh S. Clark Preparatory
・
*
Freelance Product Designer (Available for Contracts) @Self Employed2023 ~ Sekarang
・
Senior UI/UX designer / Product designer
Dalam satu bulan
Li-Chia Cheng UX & Product Designer | 5 years of creating meaningful experiences through research-driven design I’m James Cheng, a UX designer and strategist with a focus on designs that puts empathy and data at the forefront. My background in customer service has given me a unique take on balancing the needs of businesses and users. After completing a Masters in Human-Technology Interaction in Tampere, Finland, I’ve since worked in various agency and in-house roles across industries such as e-commerce, web3, healthtech, and fintech. My goal is to create digital experiences that
Sudah bekerja
・
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
Tampere University
・
Human Technology Interaction
Past
UX Designer @美商普維股份有限公司台灣分公司2020 ~ 2022
・
UI/UX Designer
Dalam satu bulan
Tidak bekerja
・
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
National Chiao Tung University
・
Institute of Applied ArtPast
Senior Product Application Engineer @Mi Equipment2021 ~ 2023
・
Senior Engineer
Dalam satu bulan
Tidak bekerja
・
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
Chung Yuan Christian University
・
Physic
Past
UX Designer @Spark Protein 星睿食品2022 ~ 2023
・
UIUX 產品設計
Dalam satu bulan
Software Figma Sketch Builder.io Procreate Photoshop Illustrator After Effects Rive Flinto Skill 線框圖 Wireframe 介面設計 UI Design 視覺模型 Mockup 微動畫 Micro Animation 原型設計 Prototype 設計系統 Design System 同理心地圖 Empathy Map 競品分析 Competitive Audit 使用者旅程地圖 User Journey Map 可用性測試 Usability Testing 情境故事板 Storyboard 人物誌 Persona 親和圖 Affinity Diagram 質化訪談 Interview 量化問卷 Questionnaire
Tidak bekerja
・
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
亞洲大學 Asia University
・
商品設計
Past
Sr. Product Designer @OneDegree2022 ~ Sekarang
・
Product Designer (UI/UX)
Dalam dua bulan
Chia Peng Liu Product Designer I have over 5 years of product design experience background in fintech, SaaS, E-commerce & entertainment field. Multidisciplined professional across user-centered design and development. Put empathy on user's needs, communicate and collaborate with engineers, finding the best solution between design and development. He focusing on user experience design workflow, then designing and implementing that feasible proposal to solve problems. I love to keep learning trend in UI / UX and development techniques. Try to design products with better user experience, high quality, and increasing conversion rate, dedicating to
Tidak bekerja
・
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
Ming Chuan University
・
Digital Media Design
Past
Senior Product Designer @OneDegree2021 ~ 2022
・
Senior Product Designer
Dalam tiga bulan
Eason Lin 林鈺昇 Over 10 years of interaction and graphic design experience in various industries. Including InsurTech, OTT, E-Commerce, advertising agency, and technology of long-term healthcare.Good at cross-departmental collaboration and cross-platform UIUX design (including Web / iOS / Android / TVos / Smart TV) [email protected] https://www.linkedin.com/in/eason-lin-855b2971 WORK EXPERIENCE Senior Product Designer • OneDegree SEPOCTMentored and guided assigned junior designers - Collaborated with cross-functional teams such as product managers, engineers, and stakeholders to define and prioritize
Tidak bekerja
・
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
世新大學 Shih Hin University
・
DEPARTMENT OF PUBLIC RELATIONS & ADVERTISING
Devolopment Assistant Manager @Jardine Restaurant Group2023 ~ Sekarang
・
系統分析師
Dalam satu bulan
limited resources. - Identified root causes and promptly devised solutions to tackle immediate critical problems. 2. Strong Analytical Skills: - Successfully took over unfinished projects and new assignments after the departure of former engineers. - Quickly grasped the company's programming logic, ensuring timely project launches. 3. Empathy and User-Centric Approach: - When designing new system processes, empathized with users by considering various scenarios from their perspective. - Anticipated challenges users may encounter and proposed suitable system process designs, eliminating cumbersome tasks. Experiences Assistant Manager • Jardine Restaurant Group AprilPresent Led team for effective collaboration. Specialized
Sudah bekerja
・
Terbuka untuk peluang
Full-time / Tertarik bekerja jarak jauh
10-15 tahun
Providence University
・
資訊管理學系
Dalam satu bulan
s most disruptive brands, being one of the top performers of a collective team of highly capable, passionate and driven people who deploy technology and maximize data to fuel our customers’ success. Educator • Happy Time Education Institution SepJul 2022 Designed adapted teaching methods, swiftly responding to students' needs with empathy and understanding, fostering an environment of compassion and kindness while guiding their learning journey with grace. Project Instructor for Overseas Youth Volunteering Program • Charming Will Foundation Winter & SummerGuided a number of young American volunteers in online teaching to the Taiwanese students in remote areas, cultivating their confidence, refining
4-6 tahun
Taipei National University of the Arts
・
戲劇學系Executive @Nirvana Asia Group2022 ~ Sekarang
・
INSURANCE AGENT
Dalam tiga bulan
6-10 tahun
MONASH UNIVERSITY MALAYSIA
・
BACHELOR IN BUSINESS AND COMMERCE, Accountancy and FinancePaket Perekrutan Paling Mudah dan Efektif, Pilihan Ratusan Perusahaan
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UI designer -UX
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Latar Belakang Profesional
Status sekarang
Sudah bekerja
Tahap pencarian kerja
Terbuka untuk peluang
Profesi
Project / Product Management, Desainer Produk
Bidang Pekerjaan
Software
Pengalaman Kerja
2-4 tahun
Management
Saya berpengalaman mengelola 1-5 orang
Keterampilan
Bahasa
English
・
Profesional
Preferensi Pencarian Pekerjaan
Jabatan
Product Manager
Tipe Pekerjaan
Full-time
Lokasi
Taipei, 台灣
Bekerja jarak jauh
Tertarik bekerja jarak jauh
Freelance
Ya, saya adalah freelancer amatir.
Pendidikan
Institusi Pendidikan
National ChengChi University (NCCU)
Jurusan
International Business, Digital Contents and Technologies
林思妤 Astrid Lin
Hi, I'm Astrid Lin, having 3 years of digital product experience in B2C social media and B2B AIoT platform. Previously working at CMoney, in charge of a social product with millions MAU, and had created several 0-1 products from scratch. Experienced in user-centered design, data-driven strategy, Lean UX and Scrum management.
Product Manager, Taipei, Taiwan
[email protected]
Work Experience
CMoney Technology Co., Ltd, Product Designer & Product Manager
Dec 2021 ~ June 2023
[Responsibilities]
- User research and data analysis, feature planning, wire-framing, UI design, usability testing, A/B testing, and performance validation.
[股市爆料同學會]
- Led the web and APP design, conducting more than 50 iterations for product growth.
- Improved the design workflow to increase design efficiency by 8% and team productivity by 5%.
- Discovered important user behaviors through data and qualitative research, and used the insights to help improve product design strategies.
- Designed and participated in planning the experimental product form 0 to 1.
- Led the team in using Lean UX to achieve user needs, resulted in a NPS increase from -13 to 52 in 2 months, and brought 17,000 MAU to the new product in 6 months.
Fastwise.net Co., Ltd., Product Manager
Aug 2020 ~ Nov 2021
- Completed the development of the Chemical Dispersion Modeling website for ITRI.
- Launched an IoT platform that integrated face recognition, temperature detection, attendance system and other customized IoT devices.
- Established Scrum management from scratch and increased development efficiency while reducing bugs.
Cathay Financial Holdings, Product Planning Intern
Mar 2020 ~ Jul 2020
- Designed a data-driven product model independently, including business model, user journey, information architecture, enterprise architect and data model.
- Proposed a product improvement plan by conducting case studies and competitive product analysis.
Money101 corp. at CompareAsiaGroup, UIUX Intern
Jan 2020 ~ May 2020
- Produced user journey, empathy map and persona of travel insurance consumers through user interview research.
- Conducted design thinking workshop, introducing research method to company staff.
Skills
Product Design
- Information Architecture
- User Flows
- Wireframing
- Prototyping
Research & Analysis
- Data analysis
- A/B Testing
- Usability Testing
- Surveys, User Interviews
Tools
- Figma, Sketch, Adobe XD, Zeplin
- Google Analytics 4, Flurry, Tableau, GTM, Looker Studio
- ChatGPT, Midjourney
Education
National Chengchi University
International Business & Digital Contents and Technologies, 2015 ~ 2020
University of Innsbruck School of Management
International business and economics, 2019 ~ 2019 (An exchange program in Innsbruck, Austria)
Projects
Data-driven design cases for enhancing product usability and user experience
Conducted several scrum design experiments to align with the product-led flywheel.
Club 2.0: Enhancing community engagement and retention
Created a more intimate interaction between the creators and their paid subscribers.
Showpop: A new way of social connection
Created a simple and enjoyable life-sharing experience between people and their loved ones.
Chemical dispersion modeling website
Cooperated with a quasi-government agency, to transform a foreign chemical dispersion modeling software into an online service.
IoT Platform Integration for Tech Company
IoT platform integration platform customized for medium-sized tech company, features included account management, environmental monitoring, facial recognition attendance system, etc.
林思妤 Astrid Lin
Hi, I'm Astrid Lin, having 3 years of digital product experience in B2C social media and B2B AIoT platform. Previously working at CMoney, in charge of a social product with millions MAU, and had created several 0-1 products from scratch. Experienced in user-centered design, data-driven strategy, Lean UX and Scrum management.
Product Manager, Taipei, Taiwan
[email protected]
Work Experience
CMoney Technology Co., Ltd, Product Designer & Product Manager
Dec 2021 ~ June 2023
[Responsibilities]
- User research and data analysis, feature planning, wire-framing, UI design, usability testing, A/B testing, and performance validation.
[股市爆料同學會]
- Led the web and APP design, conducting more than 50 iterations for product growth.
- Improved the design workflow to increase design efficiency by 8% and team productivity by 5%.
- Discovered important user behaviors through data and qualitative research, and used the insights to help improve product design strategies.
- Designed and participated in planning the experimental product form 0 to 1.
- Led the team in using Lean UX to achieve user needs, resulted in a NPS increase from -13 to 52 in 2 months, and brought 17,000 MAU to the new product in 6 months.
Fastwise.net Co., Ltd., Product Manager
Aug 2020 ~ Nov 2021
- Completed the development of the Chemical Dispersion Modeling website for ITRI.
- Launched an IoT platform that integrated face recognition, temperature detection, attendance system and other customized IoT devices.
- Established Scrum management from scratch and increased development efficiency while reducing bugs.
Cathay Financial Holdings, Product Planning Intern
Mar 2020 ~ Jul 2020
- Designed a data-driven product model independently, including business model, user journey, information architecture, enterprise architect and data model.
- Proposed a product improvement plan by conducting case studies and competitive product analysis.
Money101 corp. at CompareAsiaGroup, UIUX Intern
Jan 2020 ~ May 2020
- Produced user journey, empathy map and persona of travel insurance consumers through user interview research.
- Conducted design thinking workshop, introducing research method to company staff.
Skills
Product Design
- Information Architecture
- User Flows
- Wireframing
- Prototyping
Research & Analysis
- Data analysis
- A/B Testing
- Usability Testing
- Surveys, User Interviews
Tools
- Figma, Sketch, Adobe XD, Zeplin
- Google Analytics 4, Flurry, Tableau, GTM, Looker Studio
- ChatGPT, Midjourney
Education
National Chengchi University
International Business & Digital Contents and Technologies, 2015 ~ 2020
University of Innsbruck School of Management
International business and economics, 2019 ~ 2019 (An exchange program in Innsbruck, Austria)
Projects
Data-driven design cases for enhancing product usability and user experience
Conducted several scrum design experiments to align with the product-led flywheel.
Club 2.0: Enhancing community engagement and retention
Created a more intimate interaction between the creators and their paid subscribers.
Showpop: A new way of social connection
Created a simple and enjoyable life-sharing experience between people and their loved ones.
Chemical dispersion modeling website
Cooperated with a quasi-government agency, to transform a foreign chemical dispersion modeling software into an online service.
IoT Platform Integration for Tech Company
IoT platform integration platform customized for medium-sized tech company, features included account management, environmental monitoring, facial recognition attendance system, etc.