Vendor Experience Service Specialist  •  foodpanda

December 2021 - Present

Communicate with different departments to meet customers' needs.
Manage multiple programs:

1. Optimize the procedure of vendor onboarding guidebooks.
2. Solve and prevent communication issues between sales and vendors.
3. Co-work with finance, growth management, sales teams to develop accounts receivable plans.

Maintain relationships between the company and vendors.

Administration Assistant (Part-time/ Intern)  •  Appier Inc.

February 2020 - November 2021

Improved routine processes to achieve efficiency, organizing asset numbering with Microsoft Word instead of copy and paste.
Assisted in the execution of important meetings and large-scale events and on-site management.
Inter-departmental communication and coordination
Maintained daily administration operations.
Face-to-face/online and telephone reception, communicating with colleagues and customers around the world, and providing solutions.
Dealt with emergency situations and solved temporary situations in the event.

Copywriter (Part-time)  •  National Taiwan Normal University

June 2018 - September 2019

Edited materials for English online learning projects.
Chose suitable study materials for students of different levels.
Made English listening, reading slides, and testing questions.

English Teacher (Part-time)  •  JianZhong cram school

June 2017 - September 2019

Taught elementary school students the "General English Proficiency Test".
Taught English in summer camp.
Selected English reading materials.
Made teaching materials.