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On
4-6 years
6-10 years
10-15 years
More than 15 years
Past
Customer Service Manager @Asus 華碩電腦股份有限公司2022 ~ 2023
・
Software Project / Product Management
Within one month
Eliot Song-Ren, Chen Customer Service Manager|ASUS|SaaS|Cloud 6y+ of Cloud SaaS B2C/B2B user insight, well-understand the user needs. My key strengths include: Product development, CX optimization, customer relationship and stakeholder relationship management. Taipei，TW [email protected] Eduction Chihlee Technology of University, Bachelor of International Trade Taipei, TW | 2011 ~ 2015 Work Experience ASUS Cloud Customer Service Manager New Taipei, TW | AprJun 2023 Product Management ◆ Planned the Support CRM, a customer data management platform, as a Product Manager, and collaborated with four engineers and the customer service
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Chihlee Institute of Technology
・
International Business/Trade/Commerce
專案經理 @公司保密2022 ~ Present
・
行銷企劃主管、創意總監、策展人、專案經理
Within one month
Seisyuku Mi 行銷經理人與業務轉型教練 New Taipei City, Taiwan 您好，我是一位行銷及商業開發領域主管/顧問，擁有豐富的職涯經驗。 曾主導線上遊戲、快銷FMCG和3C家電領域的行銷策略，並以講者和作家身份在電視和雜誌討論時下趨勢。 職涯歷程涵蓋B2B2C和B2C品牌
Employed
・
Ready to interview
Full-time / Interested in working remotely
More than 15 years
淡江大學 Tamkang University
・
資訊管理
Senior software test engineer @資拓宏宇國際股份有限公司(International Integrated Systems, Inc.)2022 ~ Present
・
Software Test Engineer, Software QA Engineer
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Chung Hua University (CHU)
・
Transportation and Logistics Management
Senior System Engineer @精誠資訊2023 ~ Present
・
Technical Support, System Engineer, IT Consultant
Within one month
successfully deployed On-Premise VMware Workspace ONE Unified Endpoint Management to the client to secure their devices (including mobile phones, pads, and laptops) and prevent data leaking. Notable clients included large banks, financial holdings, insurance, and electronics manufacturing companies. Independently implemented solutions on the client side and completed customer project deployments. As a project team member, provide customized service and integrate client systems with UEM services such as SSO, email, internal website, internal file server, AD server, and O365 services. As a good service provider, I provide stable maintenance, technical support, and good communication with clients
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Taiwan Ocean University
・
資訊工程學系
Past
客戶諮詢師 @忠訓國際股份有限公司2023 ~ 2024
・
品牌宣傳及媒體公關人員、 行銷企劃人員、活動企劃人員、傳播媒體企劃人員
Within one month
活動企劃專員 環資國際有限公司 2020/12~2022/6 Taipei, Taiwan 職務負責: 1.專案時程管理 Project Schedule Management. 2.網站客服(電話/郵件) Online Customer Service. 3.網站操作教育訓練 Education and Training of Website Operation. 4.活動新聞稿撰寫 Writing of Activity Press Release. 5.活動發想規劃與執行 Planning and Implementation of
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
臺北市立大學
・
環境教育與資源所
Past
VIP Manager @17 LIVE_藝啟股份有限公司臺灣分公司2022 ~ Present
・
行銷企劃,客戶服務管理,經營管理
Within one month
● VIP客戶儲值成效追蹤及分析 ● 案件量/問題趨勢問題分析 ● 執行企劃與追蹤成效 ● 提出app功能優化與改善建議 Sr Customer Service Manager MeMe直播_英屬維京群島商未來趣娛有限公司台灣分公司 • 2017/1~2022/3 ・5Y3M 《工作內容與績效》 ●VIP用戶儲值額連續達成
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
More than 15 years
光武技術學院
・
國際貿易
Past
產品經理PM Product Manager @轉客來策略行銷顧問有限公司2020 ~ 2024
・
PM, 數據分析師, 廣告優化師
Within one month
售目標。 - 協助家電品牌配合季節檔期，挑品更換素材及受眾，上線第一個月ROAS達9.58。 微軟關鍵字廣告行銷客戶服務專員 Customer Service Specialist • 網訊電通 八月七月 2016・ 1 年 - 於任職第一個月就榮獲部門客戶服務滿意度第一名的成績。 - 累積半年電話客服經驗後
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Fu Jen Catholic University
・
企業管理學系Past
多媒體設計師 @電波澎澎有限公司 Dianbo Po Po2023 ~ Present
・
Creative design、資深設計 Senior design、Visual design
Within three months
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
New York Institute of Technology NYIT
・
Computer Arts and Technology
Marketing Specialist & VIP Customer Service @MICO WORLD2022 ~ Present
・
Within one month
Francis Onell Peng 彭語萱 New Taipei City, Taiwan 工作經歷 Marketing Specialist & VIP Customer Service • MICO WORLD 三月Present •Build up VIP customer-oriented membership concept and framework to provide value-added offer to customers. • Developing strategy, building framework, and completing end-to-end implementation as a project leader. • Running social media management (Instagram, Facebook). • Create social media influencer for each LIVE streamer in MICO App, based on their brand and plans. • Created and scheduled all social media posts across Instagram, TikTok and Facebook. • Developed and owned the social media
Employed
・
Ready to interview
Full-time / Remote Only
4-6 years
Chinese Culture University
・
Counseling PsychologyPast
行銷企劃專員 (約聘實習) @新加坡商邁盛絡國際企業有限公司 Maxonrow2019 ~ 2019
・
主管特別助理、財務分析／財務人員、行銷企劃人員、活動企劃人員、網站行銷企劃
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
國立政治大學
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Current status
Unemployed
Job Search Progress
Not open to opportunities
Professions
Front-end Engineer
Fields of Employment
EdTech, Software, Information Services
Work experience
6-10 years
Management
I've had experience in managing 1-5 people
Skills
Languages
English
・
Fluent
Job search preferences
Positions
資深前端工程師
Job types
Full-time
Locations
Taiwan, 台北市, 台灣新北市
Remote
Interested in working remotely
Freelance
No
Educations
School
國立台灣大學
Major
資訊管理
Casey Chang
Front-End Engineer
Seven years of working experience as a Front-End Engineer. Proficient in developing long-term and stable products in a fast-paced environment.
Possess strong communication and collaboration skills, with the ability to work effectively in a cross-functional team.
With strong attention to detail, focusing on delivering great user experiences and aiming to achieve pixel perfect UI.
Strive to write readable and well-structured code.
Skills
Javascript
- ES6
- TypeScript
- Next.js
- React, Redux, Redux Saga
- GraphQL, Relay
HTML/CSS
- HTML5
- CSS3
- RWD
- CSS modules
- styled-components
- Tailwind CSS
Version Control
- Git
- Github Flow
Tools
- Babel
- Webpack
- Prettier
- ESLint
- Stylelint
Test
- Jest
- React Testing Library
- Cypress
Work Experience
Frontend Software Engineer II • foodpanda
June 2022 - December 2023
Foodpanda is an online food and grocery delivery platform owned by Berlin-based Delivery Hero. It is currently the largest food and grocery delivery platform in Asia.
Tech stack
TypeScript, React, Next.js, Sass, Styled components, Jest, React Testing Library, Cypress
Responsibilities
I was a part of the Subscriptions Foundation team, where I played a key role in the development and maintenance of our subscription service.
- As a front-end engineer, developed and maintained back-office systems related to our subscription service.
- As the lead engineer of multiple projects
- Established development timelines.
- Clarified existing system designs and dependent services.
- Engaged in discussions with stakeholders to analyze requirements and assess feasibility.
- Created technical documentation to support the work of back-end engineers and designers.
- Assisted designers in conducting usability testing and refined feature designs.
- Created user manuals for stakeholders.
- Organized internal sharing sessions to disseminate learnings and discuss the future directions for optimization.
Projects and achievements
- Took over the ownership of MMT (Marketing Management Platform), the operational platform of the subscription service.
- Clarified and tested all configuration details of subscription plans, created tickets to enhance UX and address system defects.
- Introduced integration tests to cover crucial user flows.
- Integrated a widely adopted design system tailored for the company's internal tools.
- Took over the ownership of the subscription data query tool on our customer service platform, rebuilt and redesigned the whole tool based on user requirements.
- Led the development of new features and redesigns on MMT.
- Continuously adjusted and refactored our unit tests and integration tests architecture, boosting test coverage to 100%.
- Integrated React Query to enhance the data fetching mechanism.
- Developed a VS Code CSS IntelliSense extension for the company's design system.
Front-End Engineer • BoniO Inc.
January 2017 - June 2022
Bonio Inc. is an EdTech company founded in 2014. PaGamO, our main product, is the world's first online gamification learning platform.
Tech stack
React, Redux, Redux Saga, zustand, Styled components, GraphQL, Relay, Jest, React Testing Library
Responsibilities
- As a member of product team
- Collaborated with team members to improve product development process.
- Discussed requirements with PMs & back-end engineers.
- Discussed API spec with back-end engineers.
- Discussed UI details with designers, ensured design consistency and quality.
- As the Tech Lead of front-end team
- Assisted in front-end team recruitment, conducted technical interviews.
- Discussed tasks assignment with team members, confirmed product requirements, and provided guidance in technical architecture.
- Conducted frequent code review with team members.
- Ensured code quality and improved code architecture.
- Ensured completed features met product requirements.
- Ensured completed UI matched design drafts.
- Shared new technologies with team members.
Projects and achievements
- Enhanced existing projects and proceeded with subsequent feature development
- Continuously refactored and optimized legacy code.
- Established a consistent data fetching and storage mechanism, utilized Redux to structure the front-end's local store, and handled asynchronous data flows through Redux Saga.
- Gradually transitioned to GraphQL + Relay to further simplify API design and data caching mechanisms.
- Replaced old CSS Modules with styled-components to better implement separation of concerns between styles and logic.
- Implemented a testing framework using Jest + React Testing Library, wrote unit and integration tests.
- Integrated pre-commit hooks to trigger ESLint checks before committing.
- Took over legacy projects from another team without prior separation of front-end and back-end, designed a refactoring process to gradually refactor the legacy code.
- Initiated the system design and development of a new project, Parent Console.
- Initiated the system design and development of a new project, Learning Center.
- Constructed a shared component library using Storybook.
Education
2011 - 2015
National Taiwan University
Information Management
Casey Chang
Front-End Engineer
Seven years of working experience as a Front-End Engineer. Proficient in developing long-term and stable products in a fast-paced environment.
Possess strong communication and collaboration skills, with the ability to work effectively in a cross-functional team.
With strong attention to detail, focusing on delivering great user experiences and aiming to achieve pixel perfect UI.
Strive to write readable and well-structured code.
Skills
Javascript
- ES6
- TypeScript
- Next.js
- React, Redux, Redux Saga
- GraphQL, Relay
HTML/CSS
- HTML5
- CSS3
- RWD
- CSS modules
- styled-components
- Tailwind CSS
Version Control
- Git
- Github Flow
Tools
- Babel
- Webpack
- Prettier
- ESLint
- Stylelint
Test
- Jest
- React Testing Library
- Cypress
Work Experience
Frontend Software Engineer II • foodpanda
June 2022 - December 2023
Foodpanda is an online food and grocery delivery platform owned by Berlin-based Delivery Hero. It is currently the largest food and grocery delivery platform in Asia.
Tech stack
TypeScript, React, Next.js, Sass, Styled components, Jest, React Testing Library, Cypress
Responsibilities
I was a part of the Subscriptions Foundation team, where I played a key role in the development and maintenance of our subscription service.
- As a front-end engineer, developed and maintained back-office systems related to our subscription service.
- As the lead engineer of multiple projects
- Established development timelines.
- Clarified existing system designs and dependent services.
- Engaged in discussions with stakeholders to analyze requirements and assess feasibility.
- Created technical documentation to support the work of back-end engineers and designers.
- Assisted designers in conducting usability testing and refined feature designs.
- Created user manuals for stakeholders.
- Organized internal sharing sessions to disseminate learnings and discuss the future directions for optimization.
Projects and achievements
- Took over the ownership of MMT (Marketing Management Platform), the operational platform of the subscription service.
- Clarified and tested all configuration details of subscription plans, created tickets to enhance UX and address system defects.
- Introduced integration tests to cover crucial user flows.
- Integrated a widely adopted design system tailored for the company's internal tools.
- Took over the ownership of the subscription data query tool on our customer service platform, rebuilt and redesigned the whole tool based on user requirements.
- Led the development of new features and redesigns on MMT.
- Continuously adjusted and refactored our unit tests and integration tests architecture, boosting test coverage to 100%.
- Integrated React Query to enhance the data fetching mechanism.
- Developed a VS Code CSS IntelliSense extension for the company's design system.
Front-End Engineer • BoniO Inc.
January 2017 - June 2022
Bonio Inc. is an EdTech company founded in 2014. PaGamO, our main product, is the world's first online gamification learning platform.
Tech stack
React, Redux, Redux Saga, zustand, Styled components, GraphQL, Relay, Jest, React Testing Library
Responsibilities
- As a member of product team
- Collaborated with team members to improve product development process.
- Discussed requirements with PMs & back-end engineers.
- Discussed API spec with back-end engineers.
- Discussed UI details with designers, ensured design consistency and quality.
- As the Tech Lead of front-end team
- Assisted in front-end team recruitment, conducted technical interviews.
- Discussed tasks assignment with team members, confirmed product requirements, and provided guidance in technical architecture.
- Conducted frequent code review with team members.
- Ensured code quality and improved code architecture.
- Ensured completed features met product requirements.
- Ensured completed UI matched design drafts.
- Shared new technologies with team members.
Projects and achievements
- Enhanced existing projects and proceeded with subsequent feature development
- Continuously refactored and optimized legacy code.
- Established a consistent data fetching and storage mechanism, utilized Redux to structure the front-end's local store, and handled asynchronous data flows through Redux Saga.
- Gradually transitioned to GraphQL + Relay to further simplify API design and data caching mechanisms.
- Replaced old CSS Modules with styled-components to better implement separation of concerns between styles and logic.
- Implemented a testing framework using Jest + React Testing Library, wrote unit and integration tests.
- Integrated pre-commit hooks to trigger ESLint checks before committing.
- Took over legacy projects from another team without prior separation of front-end and back-end, designed a refactoring process to gradually refactor the legacy code.
- Initiated the system design and development of a new project, Parent Console.
- Initiated the system design and development of a new project, Learning Center.
- Constructed a shared component library using Storybook.
Education
2011 - 2015