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4-6 years
6-10 years
10-15 years
More than 15 years
Assistant Account Manager @KKTV2022 ~ Present
・
數據分析、行銷研究、營運管理
Within one month
Hans Yang Paying close attention to details and viewing projects from a different perspective. I excel in cross-function communication, establishing and optimizing processes. Through system implementation, I enable individuals to perform their work more effectively. Taipei City, Taiwan 工作經歷 Assistant Account Manager • KKTV 一月Present Project Management Successfully implemented the BPM system: clarified user requirements from 8 business units, collaborated with IT, ADM, and ACC, addressed pain points, ultimately enhancing overall efficiency with a 40% reduction in process steps. Conducted educational training for the entire group, developed SOPs, and educating on
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立台北藝術大學
・
藝術跨域研究所
Devolopment Assistant Manager @Jardine Restaurant Group2023 ~ Present
・
系統分析師
Within one month
programming logic, ensuring timely project launches. 3. Empathy and User-Centric Approach: - When designing new system processes, empathized with users by considering various scenarios from their perspective. - Anticipated challenges users may encounter and proposed suitable system process designs, eliminating cumbersome tasks. Experiences Assistant Manager • Jardine Restaurant Group AprilPresent Led team for effective collaboration. Specialized in requirements gathering, system analysis, process design, and vendor management. Oversaw vendor requirements and ensured diligent development supervision. Designed system architectures for operational efficiency. Senior Software Engineer • Jardine Restaurant Group MarchApril 2023 Maintained and optimized existing project and
Employed
・
Open to opportunities
Full-time / Interested in working remotely
10-15 years
Providence University
・
資訊管理學系
Director, Lab of next-generation sequencing @Stork Fertility Center2018 ~ Present
・
RD
Within three months
Tzu-Hsuan (Andrea) Chuang Medical Laboratory Director - management and certification Medical Research Head - clinical Research, Statistics ISO 15189/LDTs Accredition , SCI publication Tel:Email: [email protected] Work Experience Director, Lab of next-generation sequencing Stork Fertility Center • JunPresent Laboratory management: budget plan, personnel training, QC/QA, complaint handling Major service: preimplantation genetic testing, expanded carrier screening Honor: Mission accomplishment awardCorporate Annual Group Award) Head of Medical Research Stork Fertility Center • JunPresent Clinical trials: project plan, statistical skills (STATA, SPSS), IRB approval, academic hospitals collaboration Data warehouse: data cleaning, outcome visualization, regression models, SCI publications (~1
Employed
・
Open to opportunities
Full-time / Not interested in working remotely
10-15 years
National Taiwan University
・
canditate, Graduate institute of Clinical medicine
Product Insight @Oorth - PT Skynosoft Portal Prima2022 ~ Present
・
Product Manager
Within three months
product both from a business perspective and from a technological perspective. Apart from that, I am still able to do technical things such as being a programmer in certain specifics to deliver a requirement. Personally, I still want to continue learning to always upgrade myself in knowledge of management product and technology. Working Experiences Product Manager • PT Langgeng Hidup Lancar (Boom Motorist) MarchPresent (Full Time) Boom Motorist is part of the Boom Group ecosystem which has been in the FMCG supply chain world for decades. Boom Motorist acts as the middle of the supply chain as
Employed
Full-time / Remote Only
4-6 years
Universitas Gadjah Mada (UGM)
・
Information Techlogogy
人力資源主管 @隱藏公司名稱2022 ~ Present
・
人資
Within one year
Resources Manager • Pou Chen Group Headquarters Indonesia ( Indonesia ) April 2021 – Nov 2022 Formulate the group's human resources policy, plans for recruitment, training, employment, and retention to achieve the group's strategic goals Inventory and rational allocation of group personnel in Indonesia Integrate various business units to standardize and formulate group human resources development (establish a talent development system that conforms to corporate culture, train employees systematically, and strengthen the human capital of the enterprise )_ IDP Plan and review various management systems of the company (to coordinate with the development of the group and optimize it) Establish a digital learning
Employed
・
Not open to opportunities
Full-time / Interested in working remotely
6-10 years
Central Queensland University 昆士蘭中央大學
・
國際貿易
Employed
Full-time / Interested in working remotely
10-15 years
Mobile Team Lead @趣聊科技有限公司 Chit Chat Technology Ltd.2020 ~ Present
・
Senior Android Developer
Within one month
. I have also been to a large company with millions of apps downloaded, responsible for maintaining and developing new features. So I also understand the importance of stability. I almost use Kotlin for developing apps now, and I am also proficient in RxKotlin, Coroutines, etc multi-threaded management. In my latest job, I learned Flutter from scratch. I developed a brand new game store platform from beginner to a mastery level and open-sourced two Flutter tools. Senior Android Developer Taipei，Taiwan Year of Birth: 1988 [email protected] 趣聊(ChitChat
Not open to opportunities
Full-time / Interested in working remotely
6-10 years
雲林科技大學
・
資訊工程
Senior Product Manager @KKday2022 ~ Present
・
產品經理
Within one year
to podcasts. Focus on the revenue growth of digital news subscription, digital advertising, brand events, helps the company's digital news subscription revenue surpass paper news subscription revenue for the first time ever inResponsible for rebuilding the core system of membership, payment, order and subscription of the Commonwealth Magazine Group. Commonwealth Magazine, Senior Product Manager Mar 2019 ~ Jul 2020 Lead the product team to optimize the purchase process for news subscriptions and increase conversion rate by 8 times. Collaborate with designers and journalists to quickly iterate products in a qualitative and quantitative way. Focus on subscription
Employed
Full-time / Interested in working remotely
4-6 years
國立台北教育大學
・
藝術與造型設計 產品設計組Full-time / Interested in working remotely
6-10 years
National Kaohsiung University of Hospitality and Tourism
・
Airline ManagementPLANT MAINTENACE SPV @PT.AGM2012 ~ Present
・
CATALOG SISTEM & PLANER (PLANT MAINTENACE
More than one year
Employed
Full-time / Interested in working remotely
10-15 years
STIE Cendekia Karya Utama Semarang
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
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Leadership
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Within one month
Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist with 10+ Years of Experience
Geekplus International Co. Ltd
・
2020 ~ Present
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
Local Manager, Operations Manager
Fields of Employment
Work experience
10-15 years
Management
I've had experience in managing 15+ people
Skills
Languages
English
・
Professional
Chinese
・
Native or Bilingual
Job search preferences
Positions
COO or Head of Operations or Head of Sales/Business Development
Job types
Full-time
Locations
Hong Kong, UK
Remote
Interested in working remotely
Freelance
Yes, I'm currently a full-time freelancer
Educations
School
Hong Kong Polytechnic University
Major
Bsc Hon Hotel Management
Chi Kit (Cherkie) WONG
International Exposure | Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist
NG13, Nottingham, United Kingdom
Results-driven professional with over a decade of progressive experience in operational leadership, service management, and strategic development within multinational environments. Proven track record of spearheading initiatives to expand service operations, optimize profitability, and drive revenue growth across the APAC region. Skilled in team building and development, with a focus on nurturing talent and fostering a culture of excellence and collaboration. Demonstrated expertise in implementing governance structures, process optimization, and cross-functional collaboration to streamline operations and enhance customer satisfaction. A strategic thinker with a strong commitment to delivering results, I excel in driving business success through innovation, operational excellence, and stakeholder engagement.
Contact:
Email: [email protected]
Phone: +44 07463551912
Professional Experience
Senior Manager - Implementation, Service and Customer Care APAC • Geekplus International Co. Ltd
Feb 2023 - Feb 2024
- Strategic Leadership & Vision: Crafted and executed strategic initiatives to expand service operations across the APAC region. Developed and communicated a compelling vision to align team members and stakeholders with organizational goals, fostering a culture of innovation and excellence.
- Operational Excellence & Profitability: Oversaw the entire service operation P&L, implementing cost-effective measures to optimize profitability while maintaining service quality. Implemented performance metrics and KPIs to monitor and improve operational efficiency and customer satisfaction.
- Global Collaboration & Standardization: Established collaborative frameworks with EU and US regions to standardize global service operation and management practices. Led cross-functional teams to define and implement best practices, ensuring consistency and alignment with company objectives.
- Revenue Generation & Business Development: Identified opportunities for revenue growth and developed strategies to capitalize on them. Formulated and executed plans to achieve and surpass USD 5 million in service revenue for the APAC network, leveraging market insights and customer feedback.
Service Manager APAC • Geekplus International Co. Ltd
Dec 2020 - Feb 2023
- Strategic Team Building & Development: Initiated and cultivated the growth of the APAC Service Team, strategically aligning team composition and capabilities with business objectives. Developed and implemented training programs and career development initiatives to nurture talent and foster a high-performance culture.
- Operational Excellence & Customer Satisfaction: Directed the provision of 24x7 customer service to overseas clients, ensuring prompt and effective resolution of software and hardware after-sales issues. Established and enforced service standards and protocols to deliver exceptional customer experiences and drive satisfaction.
- Governance & Process Optimization: Implemented governance structures and management tools to streamline service team operations. Defined clear roles, responsibilities, and workflows, optimizing resource allocation and improving team efficiency and effectiveness.
- Stakeholder Management & Collaboration: Acted as the primary point of contact for global branches, facilitating communication and collaboration to ensure alignment with company objectives. Provided guidance and support to regional teams, fostering a cohesive and collaborative working environment.
Award
- 2022 Outstanding Team - Customer Orientation
- 2021 Geek+ Inspiring Leader
- 2021 Geek+ Shinning Department - Customer Care, Service Team
Efficiency Manager, APAC • SPIRIANT GmbH - LSG Group
May 2015 - Oct 2020
- Cost Optimization & Savings: Strategically managed inventory-related activities across Asia-Pacific stations, achieving significant yearly savings (~EUR 270k) through meticulous inventory optimization and cost control measures.
- Regulatory Compliance & Risk Management: Provided expert guidance on resolving customs issues in Chinese stations, ensuring compliance with regulations while minimizing operational disruptions and risks.
Business Development Manager, APAC • SkylogistiX GmbH - LSG Group
May 2015 - Oct 2020
- Market Penetration & Revenue Growth: Drove business development efforts in the Asia Pacific region, successfully securing contracts with new airline customers and expanding market presence. This involved building strategic partnerships, understanding customer needs, and delivering tailored solutions.
- Operational Transition & Management: Effectively managed day-to-day operations of newly acquired business ventures, ensuring seamless transition and operational continuity until handover to subsequent business managers.
Warehouse & Slitting Supervisor • Avery Dennison Hong Kong
Jan 2014 - Apr 2015
- Lean Management & Process Improvement: Implemented Lean and 5S practices, resulting in a 10% increase in productivity and a 10% reduction in overtime hours through optimized logistics operations and process improvements.
- Team Leadership & Performance Management: Led a team of 10 in maintaining daily logistics operations, fostering a culture of accountability, teamwork, and continuous improvement.
Warehouse Supervisor • Lufthansa Service Hong Kong Ltd - LSG Group
Dec 2010 - Aug 2013
- Operational Leadership & Team Management: Directed warehouse operations, overseeing product receiving, stores management, and airline equipment distribution. Led teams to maintain smooth daily operations, ensuring timely handling of inventory.
- Cross-functional Collaboration: Participated in management meetings with sales, customer service, global logistics, and finance teams, ensuring alignment of warehouse operations with business objectives.
- Process Optimization & Continuous Improvement: Implemented Lean principles, leading projects to enhance workflow efficiency and reduce waste. Spearheaded initiatives to optimize space utilization and streamline inventory management practices.
Award
- Best Employee Award in August 2011
- Special Merit - Global Initiative - LPS Lean Production System
Education
2007 - 2010
Hong Kong Polytechnic University
Bachelor of Science - (Hon) Hotel Management
Skills and Qualifications
Skills
- Operation Management
- Leadership and Teamwork
- Critical Thinking and Problem Solving
- Effective Team Leader
- Communication Skill
Qualification & Training
- Lean Six Sigma Green Belt and Black Belt
- LSG Group Global Training - Project Management
- LSG Group Global Training - Sales leadership
Language
- Cantonese (Native)
- English
- Mandarin
Chi Kit (Cherkie) WONG
International Exposure | Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist
NG13, Nottingham, United Kingdom
Results-driven professional with over a decade of progressive experience in operational leadership, service management, and strategic development within multinational environments. Proven track record of spearheading initiatives to expand service operations, optimize profitability, and drive revenue growth across the APAC region. Skilled in team building and development, with a focus on nurturing talent and fostering a culture of excellence and collaboration. Demonstrated expertise in implementing governance structures, process optimization, and cross-functional collaboration to streamline operations and enhance customer satisfaction. A strategic thinker with a strong commitment to delivering results, I excel in driving business success through innovation, operational excellence, and stakeholder engagement.
Contact:
Email: [email protected]
Phone: +44 07463551912
Professional Experience
Senior Manager - Implementation, Service and Customer Care APAC • Geekplus International Co. Ltd
Feb 2023 - Feb 2024
- Strategic Leadership & Vision: Crafted and executed strategic initiatives to expand service operations across the APAC region. Developed and communicated a compelling vision to align team members and stakeholders with organizational goals, fostering a culture of innovation and excellence.
- Operational Excellence & Profitability: Oversaw the entire service operation P&L, implementing cost-effective measures to optimize profitability while maintaining service quality. Implemented performance metrics and KPIs to monitor and improve operational efficiency and customer satisfaction.
- Global Collaboration & Standardization: Established collaborative frameworks with EU and US regions to standardize global service operation and management practices. Led cross-functional teams to define and implement best practices, ensuring consistency and alignment with company objectives.
- Revenue Generation & Business Development: Identified opportunities for revenue growth and developed strategies to capitalize on them. Formulated and executed plans to achieve and surpass USD 5 million in service revenue for the APAC network, leveraging market insights and customer feedback.
Service Manager APAC • Geekplus International Co. Ltd
Dec 2020 - Feb 2023
- Strategic Team Building & Development: Initiated and cultivated the growth of the APAC Service Team, strategically aligning team composition and capabilities with business objectives. Developed and implemented training programs and career development initiatives to nurture talent and foster a high-performance culture.
- Operational Excellence & Customer Satisfaction: Directed the provision of 24x7 customer service to overseas clients, ensuring prompt and effective resolution of software and hardware after-sales issues. Established and enforced service standards and protocols to deliver exceptional customer experiences and drive satisfaction.
- Governance & Process Optimization: Implemented governance structures and management tools to streamline service team operations. Defined clear roles, responsibilities, and workflows, optimizing resource allocation and improving team efficiency and effectiveness.
- Stakeholder Management & Collaboration: Acted as the primary point of contact for global branches, facilitating communication and collaboration to ensure alignment with company objectives. Provided guidance and support to regional teams, fostering a cohesive and collaborative working environment.
Award
- 2022 Outstanding Team - Customer Orientation
- 2021 Geek+ Inspiring Leader
- 2021 Geek+ Shinning Department - Customer Care, Service Team
Efficiency Manager, APAC • SPIRIANT GmbH - LSG Group
May 2015 - Oct 2020
- Cost Optimization & Savings: Strategically managed inventory-related activities across Asia-Pacific stations, achieving significant yearly savings (~EUR 270k) through meticulous inventory optimization and cost control measures.
- Regulatory Compliance & Risk Management: Provided expert guidance on resolving customs issues in Chinese stations, ensuring compliance with regulations while minimizing operational disruptions and risks.
Business Development Manager, APAC • SkylogistiX GmbH - LSG Group
May 2015 - Oct 2020
- Market Penetration & Revenue Growth: Drove business development efforts in the Asia Pacific region, successfully securing contracts with new airline customers and expanding market presence. This involved building strategic partnerships, understanding customer needs, and delivering tailored solutions.
- Operational Transition & Management: Effectively managed day-to-day operations of newly acquired business ventures, ensuring seamless transition and operational continuity until handover to subsequent business managers.
Warehouse & Slitting Supervisor • Avery Dennison Hong Kong
Jan 2014 - Apr 2015
- Lean Management & Process Improvement: Implemented Lean and 5S practices, resulting in a 10% increase in productivity and a 10% reduction in overtime hours through optimized logistics operations and process improvements.
- Team Leadership & Performance Management: Led a team of 10 in maintaining daily logistics operations, fostering a culture of accountability, teamwork, and continuous improvement.
Warehouse Supervisor • Lufthansa Service Hong Kong Ltd - LSG Group
Dec 2010 - Aug 2013
- Operational Leadership & Team Management: Directed warehouse operations, overseeing product receiving, stores management, and airline equipment distribution. Led teams to maintain smooth daily operations, ensuring timely handling of inventory.
- Cross-functional Collaboration: Participated in management meetings with sales, customer service, global logistics, and finance teams, ensuring alignment of warehouse operations with business objectives.
- Process Optimization & Continuous Improvement: Implemented Lean principles, leading projects to enhance workflow efficiency and reduce waste. Spearheaded initiatives to optimize space utilization and streamline inventory management practices.
Award
- Best Employee Award in August 2011
- Special Merit - Global Initiative - LPS Lean Production System
Education
2007 - 2010
Hong Kong Polytechnic University
Bachelor of Science - (Hon) Hotel Management
Skills and Qualifications
Skills
- Operation Management
- Leadership and Teamwork
- Critical Thinking and Problem Solving
- Effective Team Leader
- Communication Skill
Qualification & Training
- Lean Six Sigma Green Belt and Black Belt
- LSG Group Global Training - Project Management
- LSG Group Global Training - Sales leadership
Language
- Cantonese (Native)
- English
- Mandarin