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Definition of Reputation Credits
Conie S. Baltao
Customer Service Representative/Administrative Staff/Discord Moderator/Trainer
Philippines
- I am able to handle multiple tasks on a daily basis.
- I use creative approach to problem solve.
- I have experience working as part of a team and individually.
- I am flexible in my working hours, being to work evenings and weekends.
- I am hardworking and always the last to leave the office in the evening.
- I am honest and trustworthy.
- I always energetic and eager to learn new skills.
- I work with the team to provide imaginative solutions for our customers.
Work Experience
April 2022 - Present
Freelance (NFT Discord Moderator) JRNY Club
Answering concerns about supporting tickets in discord, and also engaging the community. Always protect the server from scammers, spammers and bots.
July 2020 - January 2021
Customer Service Representative/Administrative Staff G8 Marketing Inc
Handling customers regarding their concerns, complaints and refunds through calls, chat and emails.
May 2019 - March 2020
Universal Banker (Field Officer) Citibank N.A
Credit Card Department
May 2018 - February 2019
Product Demonstrator Trainer Led Management Services
I trained my co-employees about the new model of the phone, and helped our customers with their concerns.
May 2017 - April 2018
TEACHER ADVISER Higher Ground Baptist Academy Foundation Inc
I am a Grade 3 Advisory Teacher.
May 2016 - March 2017
TEACHER ADVISER Our Lady of Grace School of Caloocan
I am Preschool Teacher of Nursery, Kinder and Preparatory.
August 2015 - May 2016
Teacher Aide Our Lady of Grace School of Caloocan
Assistant Teacher, assists the students in their lessons. And always check the students if they're okay.
Education
2021 - 2021
Aphrodite Training and Assessment Services
Call Center Training NCII
2011 - 2015
Global Reciprocal College
Bachelor in Elementary Education,Special Education
2007 - 2011
ArkongBato National High School
Graduate
2001 - 2007
P.R. Sandiego Elementary School
Elementary Graduate
Skills
- Marketing
- Microsoft Office
- Google Drive
- Google Sheets
- Administrative Skills
- Administration Support
- Moderator
- Email Support
- Email Handling
- Chat Support
- Customer Service
- NFT
- Cryptocurrency
- Trainer
Languages
- English — Fluent
- Tagalog — Professional
Conie S. Baltao
Customer Service Representative/Administrative Staff/Discord Moderator/Trainer
Philippines
- I am able to handle multiple tasks on a daily basis.
- I use creative approach to problem solve.
- I have experience working as part of a team and individually.
- I am flexible in my working hours, being to work evenings and weekends.
- I am hardworking and always the last to leave the office in the evening.
- I am honest and trustworthy.
- I always energetic and eager to learn new skills.
- I work with the team to provide imaginative solutions for our customers.
Work Experience
April 2022 - Present
Freelance (NFT Discord Moderator) JRNY Club
Answering concerns about supporting tickets in discord, and also engaging the community. Always protect the server from scammers, spammers and bots.
July 2020 - January 2021
Customer Service Representative/Administrative Staff G8 Marketing Inc
Handling customers regarding their concerns, complaints and refunds through calls, chat and emails.
May 2019 - March 2020
Universal Banker (Field Officer) Citibank N.A
Credit Card Department
May 2018 - February 2019
Product Demonstrator Trainer Led Management Services
I trained my co-employees about the new model of the phone, and helped our customers with their concerns.
May 2017 - April 2018
TEACHER ADVISER Higher Ground Baptist Academy Foundation Inc
I am a Grade 3 Advisory Teacher.
May 2016 - March 2017
TEACHER ADVISER Our Lady of Grace School of Caloocan
I am Preschool Teacher of Nursery, Kinder and Preparatory.
August 2015 - May 2016
Teacher Aide Our Lady of Grace School of Caloocan
Assistant Teacher, assists the students in their lessons. And always check the students if they're okay.
Education
2021 - 2021
Aphrodite Training and Assessment Services
Call Center Training NCII
2011 - 2015
Global Reciprocal College
Bachelor in Elementary Education,Special Education
2007 - 2011
ArkongBato National High School
Graduate
2001 - 2007
P.R. Sandiego Elementary School
Elementary Graduate
Skills
- Marketing
- Microsoft Office
- Google Drive
- Google Sheets
- Administrative Skills
- Administration Support
- Moderator
- Email Support
- Email Handling
- Chat Support
- Customer Service
- NFT
- Cryptocurrency
- Trainer
Languages
- English — Fluent
- Tagalog — Professional