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Avatar of the user.
營運經理 (Manager of Operations) @MarsCat火星貓科技股份有限公司
2021 ~ 2022
Operation Manager, Project Manager, Product Manager
Within one year
Word
PowerPoint
Excel
Employed
Not open to opportunities
Full-time / Interested in working remotely
6-10 years
Le Cordon Bleu Dusit Culinary School
French cuisine, F&B management
Avatar of Danny Thompson.
Offline
Avatar of Danny Thompson.
Offline
Senior Reputation Advisor @ReputationDefender
2020 ~ Present
Senior Reputation Advisor
More than one year
.dannythompson.me Work Experience MarchPresent Senior Reputation Advisor ReputationDefender Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. AprilMarch 2020 Customer Success Manager FetchRev FetchRev soon to be Hownd™ revolutionizes how entertainment, health & beauty, food &beverage, and other local businesses generate more foot traffic. Our fully automated, consumer behavior-driven marketing platform creates effortless foot traffic, more repeat visit's, instant revenue, and higher profit - and it's all quantifiable. We do it by displaying targeted Buy Now and other promotional offers
client management
client success
Strategic Decision Making
Interested in working remotely
6-10 years
University of the Pacific
Bachelor of Arts B.A. Communication and Media Studies
Avatar of Warren Marr.
Avatar of Warren Marr.
Various Management Positions @Westin Hotels & Resorts
1981 ~ 1986
Managing Director
More than one year
for troubled hotels, market and financial analyses, operational reviews and appraisals. His responsibilities included budgeting and managing engagements, client interaction and practice development. Lincoln Hotel Company, Executive Manager, Jan 1986 ~ Dec 1988 As executive manager for the Latham Hotel in Philadelphia, Warren Marr supervised all operating departments in the hotel, including front office, reservations, guest services, concierge, housekeeping, engineering, laundry, security, human resources and accounting. Warren coordinated all hotel food & beverage and banquet operations with outside operator. He also prepared operating budgets for the hotel and served on the Hotel Association's Labo...
Hospitality
Hospitality Management
Hospitality Industry
Not open to opportunities
Full-time / Not interested in working remotely
More than 15 years
University of New Hampshire
Hotel Administration
Avatar of Ashley Addington.
Avatar of Ashley Addington.
Assistant Manager/Bartender @East by Southwest
2005 ~ 2014
Manager
Within six months
Southern Colorado's' big box stores -Set intricate displays quickly & correctly with available product -Coordinate store setups & merchandise placement in multiple stores throughout Southern Colorado -Maintain solid relationships between team members, vendors, distributors & in store management & employees East by Southwest, Assistant Manager/Bartender, May 2005 ~ SepExhibited through knowledge of foods, beverages, supervisory duties, service techniques & guest interactions -Maintained a clean & orderly dining room -Worked with staff & management to provide excellence in customer service Southern Wine & Spirits , On-Premise Sales Consultant, May 2007 ~ OctEstablished & maintained regular call strategy for maintaining account services -Fostered & sustained strong account relationships -Responsible for keeping
Problem Solving
Teamwork
Organization Skills
Full-time / Interested in working remotely
6-10 years
Fort Lewis College
Business/Marketing
Avatar of Roger Snook Jr.
Avatar of Roger Snook Jr.
Manager in Training @Cici's
2024 ~ Present
Manager
Within one month
for customer-friendly facing roles. Increased customer usage of the company app through email campaigns General Manager • J.P. Licks Homemade Ice Cream Cafe JanuarySeptember 2018 Directed staff in daily work assignments to maximize productivity. Consistently maintained high levels of cleanliness, organization, sanitation, and storage of food and beverage products to ensure quality. Managed recruitment, hiring, and training process for new team members. Built sales forecasts and labor schedules to reflect desired productivity goals. Marketing & Hospitality Director • Chick-fil-A-Franchise MarchDecember 2017 Collaborated with the leadership team to develop increased outside catering
Microsoft Office
Employed
Ready to interview
Full-time / Not interested in working remotely
6-10 years
Eastern Nazarene College
Communications
Avatar of Heather Diaz.
Avatar of Heather Diaz.
Content Creator @Twitch
2020 ~ Present
Content Creator
Within two months
broadcasting software such as goLightstream. FebruaryJune 2022 Los Angeles, CA Barista Starbucks Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation. work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as
Communication
Word
Studying
Open to opportunities
Full-time / Remote Only
6-10 years
ABCO Technology
Cyber Security and Information Technology Specialist
Avatar of Daniel Tapia.
Avatar of Daniel Tapia.
Owner/Managing Member @DTap Tavern Co., LLC
2014 ~ 2019
Sommelier
More than one year
them apply for benefits, assisted with getting aid from congresspeople. • Managed list with about 70 wines and 40 beers, including purchasing, curation, and education. • Managed all marketing for company. Sommelier/Wine Director • Bouchon Bistro Beverly Hills AprilOctober 2013 Hired as senior sommelier, almost immediately promoted to Beverage Director after my boss's termination. Managed wine and beer list valued in the millions, developed and executed full wine education program, managed budgets for wine program, and developed relationships with vendors. Accomplishments • Developed the restaurant’s first fully developed education program for wine, beer and spirits
Convincing
Focused
Food and Beverage
Studying
Full-time / Interested in working remotely
More than 15 years
Santa Monica College
Business
Avatar of the user.
Avatar of the user.
Service Manager @Fort Collins Dodge Chrysler Jeep
2018 ~ 2021
More than one year
Word
Multi-task & Handle High-volume Workloads
Excel
Full-time / Interested in working remotely
More than 15 years
Adams State college
English 101, 102, Business Management
Avatar of the user.
Avatar of the user.
Housekeeper @Patty's HouseKeeping & More
2021 ~ 2021
Hostess
More than one year
Cleanliness
Greet Guests
Reservations
Full-time / Remote Only
10-15 years
High School Equivalence Certificate Program
GED
Avatar of Emily Austin Williams.
Avatar of Emily Austin Williams.
Past
Intern @Lettuce Learn Appalachian State University
2014 ~ 2014
Inside Sales
More than one year
Emily Austin Williams I have over five years experience in customer service, primarily as a food and beverage server; however I have also held other positions where interfacing with clients has led to profitable sales and customer satisfaction. As an inside sales representative for Milner, Inc, I was able to set up meetings daily for prospective new clients with the outside sales crew. I made thousands of calls daily to set up introductory meetings of my team of five outside sales reps. These meetings resulted in an increase in VOIP and printer sales within the software and
Word
Typing
Communication
Unemployed
Part-time / Remote Only
4-6 years
Appalachian State University
Health Promotion

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
Online Reputation Advisor
ReputationDefender
2020 ~ Present
Phoenix, AZ, USA
Professional Background
Current status
Job Search Progress
Professions
Account Manager
Fields of Employment
Internet
Work experience
6-10 years
Management
I've had experience in managing 1-5 people
Skills
client management
client success
Strategic Decision Making
Languages
English
Native or Bilingual
Job search preferences
Positions
Senior Reputation Advisor
Job types
Locations
Remote
Interested in working remotely
Freelance
No
Educations
School
University of the Pacific
Major
Bachelor of Arts B.A. Communication and Media Studies
Print

Danny Thompson

Online Reputation Advisor

  Phoenix, AZ, USA

Based in Arizona, Danny Thompson serves as an online reputation
advisor with ReputationDefender. As an ORM Specialist, he brings a
record of leading teams in managing accounts, as well as proficiency
in customer relations. His patience and deep sense of empathy
for others lend themselves to cultivating trustworthy and valued
relationships with his colleagues and client's. Danny's experience
has included maintaining upwards of 600 client accounts and
motivating teams to achieve monthly quotas and sourcing materials
as necessary to fulfill client projects and objectives. He also focuses on teaching customers about best practices in online reputation
management.

Since he started working in the sales field in 2012 , Mr. Thompson
has served at businesses in multiple industries. He commenced
his career as a sales intern with a California-based minor league
professional ice hockey team and shortly thereafter joined
Reputation.com, which provides online reputation management
services to a diverse clientele. During his time there, he undertook
his first sales-related leadership role and oversaw a four member-
team. In addition, he educated client's about online reputation
management services. He established a record of consistently
surpassing quarterly and monthly quotas. Mr. Thompson developed
a broader understanding of customer relations and marketing that
he drew on in subsequent roles at a solar-energy company and the
business-marketing platform Hownd, then known as FetchRev.

         https://www.dannythompson.me

Work Experience

March 2020 - Present

Senior Reputation Advisor  ReputationDefender

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.

April 2018 - March 2020

Customer Success Manager  FetchRev

FetchRev soon to be Hownd™ revolutionizes how entertainment, health & beauty, food &beverage, and other local businesses generate more foot traffic.
Our fully automated, consumer behavior-driven marketing platform creates effortless foot traffic, more repeat visit's, instant revenue, and higher profit - and it's all quantifiable. We do it by displaying targeted Buy Now and other promotional offers on your website, via email and social media, WiFi data capture, and our own MyHownd™ mobile app - at times when consumersare
most likely to purchase. It only takes 5 minutes to set up and is zero-risk because you only pay when we bring you customers. Unleash the power, meet
The Dog, and learn more at www.whatishownd.com.

August 2016 - May 2017

Sales Development Representative  Joule Energy

Greater New Orleans Area
1. Researching, identifying, and pre-qualifying new leads to manage and maintain a pipeline of interested, new prospects.

2. Leveraging CRM tools and applications to prospect into specific verticals.

3. Scheduling quality appointments and meetings for inside sales team.

4. Helping to orchestrate discussions with execs revolving their business needs as well as identifying and developing efficient and effective methods of satisfying those needs.

Reputation.com

June 2012 - June 2014

Sales/Account Manager, Reputation Advising team  Joule Energy

Reputation.com is headquartered in the Silicon Valley and is recognized as the pioneer of online reputation management. We assist individuals and businesses by giving them the ability to control their privacy and reputation online.

Consistently exceeded monthly, quarterly, and yearly quotas
Rapid promotions from RA level I-IV in the first year of employment

1. Managed, developed, and maintained a portfolio of 500+ accounts
representing approximately $1.5M.

. Both individuals and businesses who wish to establish, improve, or manage their online presence
. Assisted client's with the onboarding process, which includes understanding the client's objectives, collecting client information, and ensuring that fulfillment teams have sufficient materials to achieve the client's objectives.
. Effectively communicated with the Publishing and Editorial, Product
Management, and Advanced Client Solutions teams to ensure the client's
needs are met and to identify new
opportunities.

2. Managed existing accounts in a proactive and organized manner to ensure client'satisfaction and retention throughout the year
. Served as the primary point of contact between client's and the company
. Received queue calls and assisted current and new customers with their accounts


. Made an average of 40+ calls per day and 800+ calls per month.
. Provided technical/functional support, advice, and online reputation best practices to customers and prospective client's.
. In real time, accurately tracked and recorded customer communications and experience in Salesforce.

3. Worked with and educated the current client base on updated features and benefit's of our online reputation management services in order to up-sell, cross sell, and renew services.
. Sell packages ranging from $99 to $15, 000

4. Brought in an average of 65k a month in revenue

5. Motivated and managed a team of 4 Reputation Advisors to ensure
everyone meets our monthly goals and quotas

March 2012 - June 2012

Sales Intern  Thunder

. Increased core revenue by implementing a mailing database that brought in new client's
. Provided excellent customer service while handling cash transactions with accuracy

University of the Pacific

August 2009 - May 2012

Office Assistant/Cart driver  SSD

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.

February 2012 - March 2012

Assistant Event Coordinator  American Cancer Society

. Responsible for supporting regional Income Development/Special Events team
. Coordinated event logistics - including follow up with vendors, sponsors, and key volunteer leaders

February 2010 - December 2011

Book Buddies Supervisor  University of the Pacific

. Worked directly with students to encourage and enhance literacy


. Encouraged educational activities among mentor pairs through feedback and open dialogue
. Assigned volunteers to child participants based on skills and personalities
. Input data about participants and mentors into spreadsheets weekly
. Reorganized the Book Buddy Library by alphabetical order

August 2009 - December 2011

Camp Counselor  YMCA

. Coordinated programs that empowered and improved the spiritual conditions of young people
. Strengthened the foundations of community through youth development,
healthy living, and social responsibility

August 2009 - December 2011

Resident Assistant  University of the Pacific

. Developed a sense of unity among residents through programs, involvement, and developing relationships among residents
. Assessed residents' interests and needs, and planned and implemented
programming activities and events in accordance to those needs

Education

2008 - 2012

University of the Pacific

Bachelor of Arts B.A. Communication and Media Studies

Skills

Languages


  • Client management
  • Client success
  • Strategic Decision Making

  • English — Native or Bilingual
Resume
Profile

Danny Thompson

Online Reputation Advisor

  Phoenix, AZ, USA

Based in Arizona, Danny Thompson serves as an online reputation
advisor with ReputationDefender. As an ORM Specialist, he brings a
record of leading teams in managing accounts, as well as proficiency
in customer relations. His patience and deep sense of empathy
for others lend themselves to cultivating trustworthy and valued
relationships with his colleagues and client's. Danny's experience
has included maintaining upwards of 600 client accounts and
motivating teams to achieve monthly quotas and sourcing materials
as necessary to fulfill client projects and objectives. He also focuses on teaching customers about best practices in online reputation
management.

Since he started working in the sales field in 2012 , Mr. Thompson
has served at businesses in multiple industries. He commenced
his career as a sales intern with a California-based minor league
professional ice hockey team and shortly thereafter joined
Reputation.com, which provides online reputation management
services to a diverse clientele. During his time there, he undertook
his first sales-related leadership role and oversaw a four member-
team. In addition, he educated client's about online reputation
management services. He established a record of consistently
surpassing quarterly and monthly quotas. Mr. Thompson developed
a broader understanding of customer relations and marketing that
he drew on in subsequent roles at a solar-energy company and the
business-marketing platform Hownd, then known as FetchRev.

         https://www.dannythompson.me

Work Experience

March 2020 - Present

Senior Reputation Advisor  ReputationDefender

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.

April 2018 - March 2020

Customer Success Manager  FetchRev

FetchRev soon to be Hownd™ revolutionizes how entertainment, health & beauty, food &beverage, and other local businesses generate more foot traffic.
Our fully automated, consumer behavior-driven marketing platform creates effortless foot traffic, more repeat visit's, instant revenue, and higher profit - and it's all quantifiable. We do it by displaying targeted Buy Now and other promotional offers on your website, via email and social media, WiFi data capture, and our own MyHownd™ mobile app - at times when consumersare
most likely to purchase. It only takes 5 minutes to set up and is zero-risk because you only pay when we bring you customers. Unleash the power, meet
The Dog, and learn more at www.whatishownd.com.

August 2016 - May 2017

Sales Development Representative  Joule Energy

Greater New Orleans Area
1. Researching, identifying, and pre-qualifying new leads to manage and maintain a pipeline of interested, new prospects.

2. Leveraging CRM tools and applications to prospect into specific verticals.

3. Scheduling quality appointments and meetings for inside sales team.

4. Helping to orchestrate discussions with execs revolving their business needs as well as identifying and developing efficient and effective methods of satisfying those needs.

Reputation.com

June 2012 - June 2014

Sales/Account Manager, Reputation Advising team  Joule Energy

Reputation.com is headquartered in the Silicon Valley and is recognized as the pioneer of online reputation management. We assist individuals and businesses by giving them the ability to control their privacy and reputation online.

Consistently exceeded monthly, quarterly, and yearly quotas
Rapid promotions from RA level I-IV in the first year of employment

1. Managed, developed, and maintained a portfolio of 500+ accounts
representing approximately $1.5M.

. Both individuals and businesses who wish to establish, improve, or manage their online presence
. Assisted client's with the onboarding process, which includes understanding the client's objectives, collecting client information, and ensuring that fulfillment teams have sufficient materials to achieve the client's objectives.
. Effectively communicated with the Publishing and Editorial, Product
Management, and Advanced Client Solutions teams to ensure the client's
needs are met and to identify new
opportunities.

2. Managed existing accounts in a proactive and organized manner to ensure client'satisfaction and retention throughout the year
. Served as the primary point of contact between client's and the company
. Received queue calls and assisted current and new customers with their accounts


. Made an average of 40+ calls per day and 800+ calls per month.
. Provided technical/functional support, advice, and online reputation best practices to customers and prospective client's.
. In real time, accurately tracked and recorded customer communications and experience in Salesforce.

3. Worked with and educated the current client base on updated features and benefit's of our online reputation management services in order to up-sell, cross sell, and renew services.
. Sell packages ranging from $99 to $15, 000

4. Brought in an average of 65k a month in revenue

5. Motivated and managed a team of 4 Reputation Advisors to ensure
everyone meets our monthly goals and quotas

March 2012 - June 2012

Sales Intern  Thunder

. Increased core revenue by implementing a mailing database that brought in new client's
. Provided excellent customer service while handling cash transactions with accuracy

University of the Pacific

August 2009 - May 2012

Office Assistant/Cart driver  SSD

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.

February 2012 - March 2012

Assistant Event Coordinator  American Cancer Society

. Responsible for supporting regional Income Development/Special Events team
. Coordinated event logistics - including follow up with vendors, sponsors, and key volunteer leaders

February 2010 - December 2011

Book Buddies Supervisor  University of the Pacific

. Worked directly with students to encourage and enhance literacy


. Encouraged educational activities among mentor pairs through feedback and open dialogue
. Assigned volunteers to child participants based on skills and personalities
. Input data about participants and mentors into spreadsheets weekly
. Reorganized the Book Buddy Library by alphabetical order

August 2009 - December 2011

Camp Counselor  YMCA

. Coordinated programs that empowered and improved the spiritual conditions of young people
. Strengthened the foundations of community through youth development,
healthy living, and social responsibility

August 2009 - December 2011

Resident Assistant  University of the Pacific

. Developed a sense of unity among residents through programs, involvement, and developing relationships among residents
. Assessed residents' interests and needs, and planned and implemented
programming activities and events in accordance to those needs

Education

2008 - 2012

University of the Pacific

Bachelor of Arts B.A. Communication and Media Studies

Skills

Languages


  • Client management
  • Client success
  • Strategic Decision Making

  • English — Native or Bilingual