Alexander Brandl As a certified RPA Developer and experienced Business Development Manager with over a decade in the IT and logistics industry, I lead sales and automation projects in Germany and Europe for AMS Co. Ltd, Taiwan. My technical expertise includes RPA technologies such as Automation Anywhere and UI Path, as well as AWS cloud solutions. I have led successful A 360 projects in North America and Europe, leveraging IT infrastructure management with BMC Discovery and ITIL practices to improve operational efficiency. I am driven to drive business growth and technological advancement through innovative cloud automation

clarified user requirements from 8 business units, collaborated with IT, ADM, and ACC, addressed pain points, ultimately enhancing overall efficiency with a 40% reduction in process steps. Conducted educational training for the entire group, developed SOPs, and educating on new system operations and the invoicing payment process. Customer Service: Acted as a second-line manager, providing effective guidance, improving customer satisfaction. Enhanced customer service processes, improving response efficiency by 40%. Implemented Chatbot, reducing weekend case volume by 60%. Operational Specialist • KKTV 七月一月 2022 Process Optimization Streamlined work allocation, established SOPs, optimizing team

開發與維繫 · 協同 SaaS 體系的廠商與夥伴，多元合作促進業務增長 · 跨職能商務開發與行銷活動等公關策略，績效成長2倍 Project Management • ICP (EIoT) Green Energy· 新興企劃策略並協掌陌生開發，取得海外千萬代理合作 · 獨立且具多功能力，外派業務代表、企業專案整合(B2B) · 跨

develop culture with the Dev team. Application security engineer | Assistant Manager • LINE Bank Taiwan 三月三月Perform security testing(Ex. OS VA, SAST, and DAST) and vulnerability assessments to identify potential security exposures of the business and recommend corrective action. (2) Establish a privileged account management life cycle, and realize automated management mechanism through CyberArk and DB credential service. (3) Design and plan the endpoint-to-endpoint encryption(E2EE) process from mobile devices to backend server, and complete the import solution. (4) Import and establish information security solutions, such as WAF, DAM, and

Steven Moscatiello Steven Moscatiello - Taking Inspiration from Athletics to Business New York, NY, USA Steven Steve Moscatiello is a New York City professional who consults with an established workplace services provider. He delves into market trends, news wire reports, and industry analytics in verticals served by his clients. The recommendations provided by Steven Moscatiello to management aim to yield improved corporate performance and greater customer responsiveness in a highly competitive landscape. Mr. Moscatiello has a history of participating in organized sports. He found himself drawn to football in high school for its combination of teamwork

Tzu-Hsuan (Andrea) Chuang Medical Laboratory Director - management and certification Medical Research Head - clinical Research, Statistics ISO 15189/LDTs Accredition , SCI publication Tel:Email: [email protected] Work Experience Director, Lab of next-generation sequencing Stork Fertility Center • JunPresent Laboratory management: budget plan, personnel training, QC/QA, complaint handling Major service: preimplantation genetic testing, expanded carrier screening Honor: Mission accomplishment awardCorporate Annual Group Award) Head of Medical Research Stork Fertility Center • JunPresent Clinical trials: project plan, statistical skills (STATA, SPSS), IRB approval, academic hospitals collaboration Data warehouse: data cleaning, outcome visualization, regression models, SCI publications (~1

media, job boards, and networking, to ensure a diverse and qualified candidate pool. Collaborated with department heads to understand workforce needs, aligning recruitment efforts with business objectives. Collaborated on employer branding efforts, elevating the company's reputation in the industry Managed the entire recruitment process, from job profiling to onboarding, emphasizing quality and efficiency. Sales & Customer Success Manager • State Farm JanuaryJanuary 2018 | Charlotte, NC Resolve customer complaints regarding sales and service. Confer or consult with department heads to plan advertising services and customer specifications. Customize insurance programs to suit individual customers, ofte...