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system: clarified user requirements from 8 business units, collaborated with IT, ADM, and ACC, addressed pain points, ultimately enhancing overall efficiency with a 40% reduction in process steps. Conducted educational training for the entire group, developed SOPs, and educating on new system operations and the invoicing payment process. Customer Service: Acted as a second-line manager, providing effective guidance, improving customer satisfaction. Enhanced customer service processes, improving response efficiency by 40%. Implemented Chatbot, reducing weekend case volume by 60%. Operational Specialist • KKTV 七月一月 2022 Process Optimization Streamlined work allocation, established SOPs, optimizing

Rosdiana Desiyanti Tangerang, Tangerang City, Banten, Indonesia |/| [email protected] Saya mempunyai pengalaman di collection, kebidanan, dan marketing Pengalaman Kerja Desk collection • PT Pembiayaan Digital Indonesia (Adakami) JanuariAgustus 2022 | Tangerang Menghubungi customer untuk membuat janji bayar Desk collection • PT. Oriente Mas Sejahtera ( FINMAS ) DesemberJanuari 2021 | Jakarta Menghubungi customer untuk membuat janji bayar Desk collection • Tunaiku JuniDesember 2018 | Jakarta Menghubungi customer untuk membuat janji bayar Desk collection • PT. Home Credit Indonesia JuliJuni 2018 | Jakarta Menghubungi customer untuk membuat janji bayar Pendidikan AKBID Bhakti Nugraha Kebidanan •Skil Ms. Office Negosiasi Sales dan marketing Admin Kebidanan

Yu-Jing Wang Mail：[email protected] TEL：Birth：Cakeresume： https://www.cakeresume.com/me/yu-jing 工作經歷 Business Development Representative • Introv SaaS· 年度企業交流與執行規劃，台灣市場客戶的開發與維繫 · 協同 SaaS 體系的廠商與夥伴，多元合作促進業務增長 · 跨職能商務開發與行銷活動等公關策略，績

regional branch units to head office Appraisal Mobile Officer • PT BTPN Syariah, Tbk JuliJuli 2013 Gold pawn work, working as a gold appraiser and providing funding to customers. Call Center Officer Telkomsel • PT Infomedia Solusi Humanika SeptemberJuli 2011 Receive calls from customers, to provide information, answer questions and solutions customer complaints regarding Telkomsel products. Financial Consultant • PT. BNI LIFE INSURANCE JanuariSeptember 2010 Works as a marketing officer, looking for customers for insurance, investment and deposit products. Customer Service • PT. Bank Rakyat Indonesia (Persero), Tbk SeptemberSeptember 2009 Responsible for providing service to customers, both for opening

Brittany De Leon Friendly, reliable and highly motivated, who enjoys proactive activities. A highly dedicated customer service professional seeking a position that offers an immediate challenge, career opportunity & advancement. Well, tidy & organized , great at working with a team when the opportunity to work together arises. A genuine positive & energetic presence that makes people feel comfortable. La Porte, TX 77571, USA linkedin.com/in/brittanydeleon022 https://indeed.com/p/brittanyd-0zxk4fd Work Experience Housekeeper Maid Brigade • JanuaryPresent Before each morning meeting, my partner & I check all our products and

Bear Jian Sales Specialist Taipei City, Taiwan Job application: Sales Specialist Details: Taipei，Taiwan Cell Phone:Email: [email protected] Skills: Marketing and Sales、 Communication、 Microsoft Office My name is Bi Chen Jian. You can just call me by my English name Bear. Ever since I graduated from Fu Jen Catholic University, I’ve worked for 3M Medical department for ten years. I have over ten years of experiences in wound care. I served clients from three different channels: major pharmacy system, hospitals and customer service. I have a strong sense of responsibility

ramah , positive . Dapat memahami tipe2 customer & product yg dijual . Terbiasa bekerja dengan target dan team . Pengalaman saya bekerja di bidang retail lebih dari 7 tahun. Pernah menjadi staff expert di brand mothercare . Pengalaman Kerja Sales advisor • PT. Multitrend indo ( KanmoRetailGroup) DesemberJuli 2021 Sales advisor ( kasir , mothercare specialist( staff expert) , staff gudang SPG • PT. SEPATU BATA INDONESIA JanuariDesember 2014 Spg Kasir Stock gudang SPG • PT Herbalife Indonesia JanuariDesember 2012 Menujual produk Admin • toko buku beebook JuniDesember 2011 Kasir Admin Stok buku Pendidikan SMA IPASkil Sales & Marketing Sales & Customer Service Languages Indonesian — Fluent English — Beginner