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4-6 years
6-10 years
10-15 years
More than 15 years
Senior software test engineer @資拓宏宇國際股份有限公司(International Integrated Systems, Inc.)2022 ~ Present
・
Software Test Engineer, Software QA Engineer
Within one month
Engineer and Operations Manager • Vector Data-Recovery. LTD. 三月三月Lead members to completed hundreds of storage data-recovery projects. 2. Complete website development and Google ADS, keeping the revenue increasing. 3. Listen to the request from our customer and maintain the service quality. Field Application Engineer • Jager information co. LTD. 十二月七月Provided the technical support to customers. 2. Reproduce many issues from customer requests and RMA back. 3. Contact WD/Seagate FAE to solve any kind of issues for
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Chung Hua University (CHU)
・
Transportation and Logistics Management
Service Manager @Geekplus International Co. Ltd2020 ~ Present
・
COO or Head of Operations or Head of Sales/Business Development
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Hong Kong Polytechnic University
・
Bsc Hon Hotel Management
Project Manager @明基電通2022 ~ Present
・
Service Manager or Project Manager or Supply Chain Manager or Purchaser
Within one month
a graduate of Yuan Ze University, with a solid academic foundation and professional knowledge. Taoyuan City, Taiwan 工作經歷 Project Manager • 明基電通 六月Present Global Service Quality Project Management. Service Expense Budget Planning, Cost Control, and Regular Review Adjustments. Government Project Service Cost Calculation. Cross-department/Business Unit/Subsidiary Communication and Resource Coordination. Project Problem Solving and Tracking. Project Progress Planning and Management. Expense Audit and Review of Missing Components for Improvement. Financial Report Compilation and Analysis. Service Performance Indicator Statistics and Analysis
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Yuan-Ze University
・
製造工程與經營管理系
Sr. Quality Analyst @Satyam BPO2008 ~ 2009
・
Product/Project Manager
Within two months
achieve project goals and deliver high-quality results. Key responsibilities included: Led a team of 25 agents, providing guidance and support to ensure successful project execution. Trained new joiners, ensuring they were equipped with the necessary skills and knowledge. Driven a culture of personal allyship Managed Enterprise account for SME customers (UK). Received the Extra Miller Award for Best Performance, recognizing my dedication and exceptional work. Received appreciation from stakeholders for excellent work and dedication. Quality Analyst • Cegedim Software India Pvt Ltd SeptemberJune 2011 As a Service Quality Analyst at Ceg...
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Axelos
・
Information Technology
Delivery Representative @Hungerstaion Company Limited2020 ~ Present
・
Administrative, Administrasi, Administrasi Specialist, Administration, Administration Office, Staff Administrasi, Data Entry, Data Clerk, Data Entry Specialist, Data Clerk Specialist, Front Office Staff, Front Office Specialist
Within two months
specified schedule and identify the most efficient routes to avoid delays. Purchasing Staff • China Petroleum Pipeline Engineering Co., Ltd.（CPP) JanuaryDecember 2019 Purchasing staff are to seek to obtain and purchase all goods and services at the lowest possible total end cost, considering the guidelines of prices, service, quality, delivery and reliability. Driver of HVAC Technician Team • Abdel Hadi Abdullah AlQahtani & Sons Group of Companies (AHQ) JanuaryDecember 2018 Led a 4-member team of HVAC. Ensure that find the location of the applicant's house. Delivers directions, instruments and instructions. Perform other job
Employed
・
Ready to interview
Full-time / Not interested in working remotely
4-6 years
Uttara Twon College
・
ScienceOperations Supervisor @Bukalapak2022 ~ 2024
・
Sales Supervisor
Within three months
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Universitas Nusa Mandiri
・
Sistem Informasi
Past
Customer Service Manager @Asus 華碩電腦股份有限公司2022 ~ 2023
・
Software Project / Product Management
Within one month
welcome emails, product feature introduction emails, and product experience optimization to increase product usage rate and first purchase rate. - 10% increase in click-through rate for new registration welcome emails - 30% increase in product usage rate, and 5% increase in first purchase rate. Customer Service Team Leader SepAprCustomer Service Operations Management ◆ Trained 10+ members and developed comprehensive educational training materials and assessment plans. ◆ Established 40+ customer complaint-handling SOPs and technical support management procedures. Implemented service quality indicators and performance evaluation management methods. ◆ Responsible for integrating service support for projects
Unemployed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Chihlee Institute of Technology
・
International Business/Trade/Commerce安全組組長 @INTECHWORLD INC.(菲律賓總公司）（電腦系統整合服務業）2022 ~ Present
・
滲透測試、資訊安全
Within one month
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
資策會
・
雲端網路系統工程師
Business Analyst @Vaco2023 ~ Present
・
Data Analyst, Business Intelligence, Languages
Within one month
periodic reports using Google Sheets, BigQuery, and Looker Studio, enhancing operational efficiency by 40% and service quality by 25%. Developed two content review and quality assurance automation systems utilizing Google Sheets and Google Apps Script, resulting in a 45% reduction in operational labor. Designed 10+ data reporting infrastructures using Google Sheets, BigQuery, and Data Studio, providing invaluable insights into product operations. JuneMarch 2023 Market Research Consultant (Japanese) • Vaco Moderately 500+ multilingual content moderation by month, with proven records of low turnaround time and high quality Consistently achieved outstanding customer satisfaction (CSAT 90%...
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
National Yunlin University of Science and Technology
・
English, Second Language Acquisition, Linguistics
Customer Service Supervisor - Hijra Bank @Hijra2021 ~ Present
・
Customer Service Manager
Within one month
history of working in Banking Industry | Fintech | Start Up | Telecommunications Industry | Online Travel Agents Industry | Contact Center (Quality Assurance, Learning and Development, Operations). https://www.linkedin.com/in/anwar-solehudinContactWORK EXPERIENCE Customer Service Supervisor • Hijra Bank NovemberPresent - Monitor performance and traffic of customer service inquiries from various channel (Call Center, In-app live chat, Social Media, and Escalations) - Monitor agent performance, give coaching and feedback for improvement - Coordinate with BPO or CS Outsourcing regarding agent capacity needs and floor issue - Conduct discussion and calibration with CRM and Service Quality Assurance for the sake
Employed
Full-time / Interested in working remotely
4-6 years
Indonesia Banking School
・
Business Administration and ManagementThe Most Lightweight and Effective Recruiting Plan
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Current status
Employed
Job Search Progress
Professions
Back-end Engineer
Fields of Employment
Software, Internet
Work experience
2-4 years
Management
None
Skills
Languages
English
・
Intermediate
Job search preferences
Positions
全端/後端工程師
Job types
Full-time
Locations
Taipei, 台灣, Hsinchu City, 台灣, 新加坡
Remote
Not interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
國立清華大學
Major
資訊工程學系
楊宗翰(Steven)
Backend Developer
Taipei City, Taiwan
Major in computer science at National Tsing Hua University.
Currently working as a backend engineer at Yahoo.
A proactive, responsible software engineer passionate about writing quality code and learning technologies.
https://github.com/feveral
0970981207
Education
National Tsing Hua University 國立清華大學
Major in Computer Science, Master's Degree
Software Engineering Labs
2019 - 2021
National Taipei University of Technology 國立臺北科技大學
Major in Computer Science, Bachelor's Degree
2015 - 2019
Experience
Backend Engineer
Yahoo! • 2021/11 - now
- Build and maintain commerce affiliate Java backend API service.
- Improve product search performance through re-designing the mechanism of query analysis, synonyms, ranking and product categorization.
- Around 20% search quality improvement
- Developing search services with indexing search engine Vespa.
- Monitor, Maintain, and troubleshoot the issues of networking, CI/CD or API errors.
- Putting clean architecture into practice to make implementation more flexible.
- Code review and design review for writing testable code with good quality.
- Reduce API latency at the same resource cost through performance tuning.
- Decreasing 40% latency and lowered API slow query count by 39%
- Corporate with cross function developers and teams to build great products.
Backend Engineer Intern
Alfred Systems Inc. 阿福管家 • 2019/2 - 2019/6
- Using Python, Node.js to build automatic API health check tools
- Build an internet tool based on Linux tc to filter packets, drop out-bound packets, limit bandwidth.
- Make a web tool to monitor and visualize memory usage of multiple Android devices.
- Automatically test mobile apps and websites using Appium and selenium.
Skills
- Fluent in programming languages like Java, Python and Typescript (Node.js).
- Strong knowledge of system design and software engineering best practices.
- Develop robust and scalable RESTful API services that support web and mobile applications.
- Works daily with cloud computing platforms like AWS, GCP.
- Develop backend API with SQL/NoSQL database like MySQL, MongoDB.
- Experience of containerizing with Docker and creating CI/CD pipeline for testing and deployment.
- Familiar with App development of Native Android/iOS and basic knowledge of React/Vue.
- English communication skills: TOEIC 810.
Side Projects
Memery App • [Android][iOS]
- Social platform app for memes.
- Make memes using templates, upload posts, like, collect, comment, share, download, etc.
- 10000+ downloads, registered and have 50+ daily active users.
- Developing with Node.js (typescript), MongoDB, cloud storage as a backend service and deploying on GCP.
- Github Action and docker swarm for CI/CD processes.
- Android and iOS apps are available.
Medical Image Website
- Build a website which can view huge images for medical or biological use.
- The image size can be 1GB or more (for example 40000 * 40000).
- Zoom in/out and add/revise annotations or comments on the top of the image.
- Image quality check (deep learning based) in the background on server side.
- Sending alert email when quality check service finds defective images.
HTTP Server in C • [Github]
- Written in C programming language without the help of any server framework or library.
- Handling socket connection, select, process, HTTP protocol, mime manually.
- This server can serve static files including .html, .jpg, .png, .mp4, and so on.
- The feature of the server is similar to simpleHTTPServer in python.
Face Recognition System • [Github]
- Manage the face (add or delete) that can access the door by web.
- Real locked door can be opened only by registered faces , and it's deployed on raspberry 3
- Nodejs, vue, MySQL for developing the website.
- Python, openCV and tensorflow to processing the face picture.
- Won merit award in our school competition.
Food Reservation Service
- This is a website made for a bento store.
- Users can reserve bento, save it to shopping carts, manage orders and their wallets on the website.
- Managers can upload/revise the menu every day and print details of the orders.
- Vue.js + Node.js (Typescript) + MongoDB.
楊宗翰(Steven)
Backend Developer
Taipei City, Taiwan
Major in computer science at National Tsing Hua University.
Currently working as a backend engineer at Yahoo.
A proactive, responsible software engineer passionate about writing quality code and learning technologies.
https://github.com/feveral
0970981207
Education
National Tsing Hua University 國立清華大學
Major in Computer Science, Master's Degree
Software Engineering Labs
2019 - 2021
National Taipei University of Technology 國立臺北科技大學
Major in Computer Science, Bachelor's Degree
2015 - 2019
Experience
Backend Engineer
Yahoo! • 2021/11 - now
- Build and maintain commerce affiliate Java backend API service.
- Improve product search performance through re-designing the mechanism of query analysis, synonyms, ranking and product categorization.
- Around 20% search quality improvement
- Developing search services with indexing search engine Vespa.
- Monitor, Maintain, and troubleshoot the issues of networking, CI/CD or API errors.
- Putting clean architecture into practice to make implementation more flexible.
- Code review and design review for writing testable code with good quality.
- Reduce API latency at the same resource cost through performance tuning.
- Decreasing 40% latency and lowered API slow query count by 39%
- Corporate with cross function developers and teams to build great products.
Backend Engineer Intern
Alfred Systems Inc. 阿福管家 • 2019/2 - 2019/6
- Using Python, Node.js to build automatic API health check tools
- Build an internet tool based on Linux tc to filter packets, drop out-bound packets, limit bandwidth.
- Make a web tool to monitor and visualize memory usage of multiple Android devices.
- Automatically test mobile apps and websites using Appium and selenium.
Skills
- Fluent in programming languages like Java, Python and Typescript (Node.js).
- Strong knowledge of system design and software engineering best practices.
- Develop robust and scalable RESTful API services that support web and mobile applications.
- Works daily with cloud computing platforms like AWS, GCP.
- Develop backend API with SQL/NoSQL database like MySQL, MongoDB.
- Experience of containerizing with Docker and creating CI/CD pipeline for testing and deployment.
- Familiar with App development of Native Android/iOS and basic knowledge of React/Vue.
- English communication skills: TOEIC 810.
Side Projects
Memery App • [Android][iOS]
- Social platform app for memes.
- Make memes using templates, upload posts, like, collect, comment, share, download, etc.
- 10000+ downloads, registered and have 50+ daily active users.
- Developing with Node.js (typescript), MongoDB, cloud storage as a backend service and deploying on GCP.
- Github Action and docker swarm for CI/CD processes.
- Android and iOS apps are available.
Medical Image Website
- Build a website which can view huge images for medical or biological use.
- The image size can be 1GB or more (for example 40000 * 40000).
- Zoom in/out and add/revise annotations or comments on the top of the image.
- Image quality check (deep learning based) in the background on server side.
- Sending alert email when quality check service finds defective images.
HTTP Server in C • [Github]
- Written in C programming language without the help of any server framework or library.
- Handling socket connection, select, process, HTTP protocol, mime manually.
- This server can serve static files including .html, .jpg, .png, .mp4, and so on.
- The feature of the server is similar to simpleHTTPServer in python.
Face Recognition System • [Github]
- Manage the face (add or delete) that can access the door by web.
- Real locked door can be opened only by registered faces , and it's deployed on raspberry 3
- Nodejs, vue, MySQL for developing the website.
- Python, openCV and tensorflow to processing the face picture.
- Won merit award in our school competition.
Food Reservation Service
- This is a website made for a bento store.
- Users can reserve bento, save it to shopping carts, manage orders and their wallets on the website.
- Managers can upload/revise the menu every day and print details of the orders.
- Vue.js + Node.js (Typescript) + MongoDB.