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Definition of Reputation Credits
Hui-Ju (Grace) Chung
Have more than 10 years of administrative experience in the high technology industry.Able to work independently. Flexible and willing to learn new things.
+886 911251587
New Taipei City, Taiwan
Work Experience
MAR 2015 - MAR 2017
(FEB 2016 - MAR 2017 Parental Leave)
Sales support Associate
Cymer Southeast Asia Ltd.
- Sales support: To provide spare parts quotation to customer, order
process operation in Oracle ERP, to arrange the parts shipment.
- Account Receivable overdue status tracking: To contact customers
for AR overdue reasons and push for the payment.
- Machine usage amount calculation: To provide the machine usage
amount table to customer, to process billing request according to
the usage amount.
- TSMC online billing report submitting: Operation in TSMC online
system.
APR 2012 - MAR 2015
Secretary to TEL Solar Taiwan Ltd.
TOKYO ELECTRON TAIWAN LIMITED
- Secretary to General Manager
- Arranger for company members traveling overseas: To provide
traveling arrangements for engineers on overseas assignments,
to provide prompt arrangements to meet the urgent manpower
demand, to provide a monthly traveling report to the head office
in Switzerland for monitoring the manpower plan.
- Sales support: Spare parts ordering process, operation in SAP, to
assist the team to achieve the annual target.
- Engineers service hours reporting: service hours operation in SAP,
back-charge monthly to the head office in Switzerland.
- Administrative affairs
NOV 2008 - APR 2012
Secretary
Unaxis Co., LTD ( Oerilkon )
- Secretary to General Manager/Customer Support Manager/
Asia Application Manager/Asia Process Manager
- Asia manpower service hours reporting: To consolidate Asia
engineers' service hours, service hours operation in SAP,
back-charge to the head office in Switzerland.
- Contact window for the head office in Switzerland and other
branch offices worldwide: To provide relevant services to
members traveling to Taiwan.
- Administrative affairs
FEB 2006 - NOV 2008
Administrator
Unaxis Co., LTD ( Oerilkon )
- Sales support: Spare parts ordering process, operation in SAP,
customers' payment status tracking , to assist the team to achieve
the monthly sales target, to provide prompt and appropriate
service to customers, to help the team to find target unfulfilled
reasons monthly.
- Communication channel between the Singapore and Taiwan branch
office: To provide business support to the Singapore branch office.
- Window of parts delivery to the other branch offices worldwide:
To arrange parts shipment for the other branch offices worldwide
on time.
- Administrative affairs
MAR 2004 - APR 2005
Sales Assistant
Taiwan Puritic Corp.
- Sales support: Quote to customer, spare parts ordering process, to
arrange spare parts delivery.
- Communication window between the customers and the factory
- Documents archive
- Administrative work
DEC 2002 - MAR 2004
Assistant
Chihow Co., Ltd.
- Secretary to the president
- HR assistant
- Cashier/Petty cash management
Education
JUL 2005 - DEC 2005
University of California - Irvine Extension
Intensive program ESL
1998 - 2002
Shih Hin University
Bachelor of Public Policy and Management
Skill
- Word
- Excel
- PowerPoint
- SAP
- Oracle ERP
- Communication Skills
- Time Management
- Efficient
Langaue
- English — Good
- Chinese — Native
Hui-Ju (Grace) Chung
Have more than 10 years of administrative experience in the high technology industry.Able to work independently. Flexible and willing to learn new things.
+886 911251587
New Taipei City, Taiwan
Work Experience
MAR 2015 - MAR 2017
(FEB 2016 - MAR 2017 Parental Leave)
Sales support Associate
Cymer Southeast Asia Ltd.
- Sales support: To provide spare parts quotation to customer, order
process operation in Oracle ERP, to arrange the parts shipment.
- Account Receivable overdue status tracking: To contact customers
for AR overdue reasons and push for the payment.
- Machine usage amount calculation: To provide the machine usage
amount table to customer, to process billing request according to
the usage amount.
- TSMC online billing report submitting: Operation in TSMC online
system.
APR 2012 - MAR 2015
Secretary to TEL Solar Taiwan Ltd.
TOKYO ELECTRON TAIWAN LIMITED
- Secretary to General Manager
- Arranger for company members traveling overseas: To provide
traveling arrangements for engineers on overseas assignments,
to provide prompt arrangements to meet the urgent manpower
demand, to provide a monthly traveling report to the head office
in Switzerland for monitoring the manpower plan.
- Sales support: Spare parts ordering process, operation in SAP, to
assist the team to achieve the annual target.
- Engineers service hours reporting: service hours operation in SAP,
back-charge monthly to the head office in Switzerland.
- Administrative affairs
NOV 2008 - APR 2012
Secretary
Unaxis Co., LTD ( Oerilkon )
- Secretary to General Manager/Customer Support Manager/
Asia Application Manager/Asia Process Manager
- Asia manpower service hours reporting: To consolidate Asia
engineers' service hours, service hours operation in SAP,
back-charge to the head office in Switzerland.
- Contact window for the head office in Switzerland and other
branch offices worldwide: To provide relevant services to
members traveling to Taiwan.
- Administrative affairs
FEB 2006 - NOV 2008
Administrator
Unaxis Co., LTD ( Oerilkon )
- Sales support: Spare parts ordering process, operation in SAP,
customers' payment status tracking , to assist the team to achieve
the monthly sales target, to provide prompt and appropriate
service to customers, to help the team to find target unfulfilled
reasons monthly.
- Communication channel between the Singapore and Taiwan branch
office: To provide business support to the Singapore branch office.
- Window of parts delivery to the other branch offices worldwide:
To arrange parts shipment for the other branch offices worldwide
on time.
- Administrative affairs
MAR 2004 - APR 2005
Sales Assistant
Taiwan Puritic Corp.
- Sales support: Quote to customer, spare parts ordering process, to
arrange spare parts delivery.
- Communication window between the customers and the factory
- Documents archive
- Administrative work
DEC 2002 - MAR 2004
Assistant
Chihow Co., Ltd.
- Secretary to the president
- HR assistant
- Cashier/Petty cash management
Education
JUL 2005 - DEC 2005
University of California - Irvine Extension
Intensive program ESL
1998 - 2002
Shih Hin University
Bachelor of Public Policy and Management
Skill
- Word
- Excel
- PowerPoint
- SAP
- Oracle ERP
- Communication Skills
- Time Management
- Efficient
Langaue
- English — Good
- Chinese — Native