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12Group_Creative Concept
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Available for paid companies
Past
Head of Business Operations @51Talk
・
2022 ~ 2024
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
Management
Planning
Customer Relationship
Unemployed
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Full-time / Interested in working remotely
6-10 years
City University of Hong Kong
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Marketing
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Available for paid companies
Go-To-Market Manager & Pre-Sales Manager @FUJIFILM Business Innovation Taiwan
・
2023 ~ Present
行銷策略主管
Within one month
Communication
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Employed
・
Open to opportunities
Full-time / Not interested in working remotely
10-15 years
Chung Hua University (CHU) 中華大學
・
Computer Science and Information Engineering
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Avatar of the user.
Available for paid companies
Senior Specialist Product Operation @Alibaba.com
・
2023 ~ Present
特別助理/國外業務/儲備幹部
Within one month
Microsoft Office
Word
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Employed
・
Open to opportunities
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National Chin-Yi University of Technology
・
Business Administration and Management, General
Avatar of 蔣嘉宏 Mordred Chiang.
Avatar of 蔣嘉宏 Mordred Chiang.
蔣嘉宏 Mordred Chiang
顧問 @Freelance
・
2023 ~ Present
Human Resource specialist / Recruiter
Within one month
on business requirements. Responsible for 7 divisions, and collaborated with 17 leaders. Co-work with the C&B team to provide day-to-day HR services to employees. (Daily HR-related inquiries) Partner with function managers to develop HR-related plans, and provide HR suggestions by balancing business strategy and people strategy (such as key talents' IDP & check manpower and job content) Act as a full cycle recruiter to co-work with divisions to maintain daily operations Develop, manage, maintain, and review various recruitment channels Introduce past campus know-how for the 1st campus recruitment and maintain
EMT-1(初級救護技術員)
Employed
・
Not open to opportunities
Full-time / Interested in working remotely
6-10 years
International Trade Institute, TAITRA
・
Service Industry, Business English
Avatar of Alex Lu.
Avatar of Alex Lu.
Alex Lu
CakeResume Premium Badge
Election Campaign Consultant for City councilor @61 Lab PR Marketing Co. Ltd.
・
2022 ~ 2022
CMO or Marketing Manager
Within one month
and majored in fashion marketing, with over 25 years of working experience in marketing. Good at PR marketing, advertising campaigns, event marketing, data mining and direct marketing, digital marketing, customer loyalty programs, and E-commerce. As the marketing director of a shopping mall, I’m responsible for the strategy, budgeting, and annual plan. Leading the team, and collaborating with internal and external partners to execute marketing campaigns for over 12 years. Developing and maintaining the B2B business, initiating marketing campaigns through data mining, and customer behavior analysis. Managing and driving sales teams to achieve sales
Word
PowerPoint
Communication
Employed
Full-time / Interested in working remotely
More than 15 years
天主教輔仁大學 FU JEN CATHOLIC UNIVERSITY
・
織品服裝學系
Avatar of Lucas Lu.
Avatar of Lucas Lu.
Lucas Lu
Project Manager @FETC International Co., Ltd.
・
2020 ~ Present
Senior Product Manager
Within six months
可行的商業計畫，並在提交前對企業主報告，取得其認可後再進一步向授課教授報告，最後接受全班同學現場問答。 Reference - Financial Times: • Business School Ranking EMBA : 88 • European Business Schoole Ranking :國立中央大學 機械工程 光機電工程組 Product/Project Whoscall Answer Whoscall 團隊新力作「 通話答人 」讓手機市話都能擁有智
E-commerce
Product Manager
Scrum
Employed
Full-time / Interested in working remotely
10-15 years
Aalto University Executive Education
・
Executive MBA
Avatar of 孫鴻業.
Avatar of 孫鴻業.
孫鴻業
Manager of Customer Relationship Management @FarGlory Realty
・
2021 ~ Present
策略分析師
Within six months
various audiences ◎ Influencer Marketing Planning: Leading the team to plan the contents and digital advertising in order to enhance the product's sales ◎ Business Analytics: Leading the team to develop the purchasing model, according to the CRM database, in order to enhance the ability to precision marketing Corporate Strategy Manager Leofoo Tourism Group • MarJun 2019 ◎ Market and Business Intelligence: Leading the BI team to do analysis on macro or micro economic environment and business-related statistics in order to assist the Strategy Team to develop the short to long term corporate strategy plan ◎ Corporate Strategy Planning
word
excel
powerpoint
Employed
Full-time / Interested in working remotely
More than 15 years
National Tsing Hua Unoversity (國立清華大學)
・
Master of Sociology
Avatar of Jeff.
Avatar of Jeff.
Jeff
Within one month
to shape digital advertising market to support future proof transformations. Google - Mid-Market Key Accounts Manager JulySept 2019 Provide sales marketing consultation to drive business performance for Taiwan top tier eCommerce clients. Lead X-FN team to provide holistic solutions with various products across Google to meet customer business objectives. Derive business insights from Google and third party data to formula actionable plans to create business impacts. Work on international expansion strategies with top tier eCommerce clients, especially focusing on SEA region. DBS Bank- Corporate Strategy for Digital Innovations - August,June, 2018 Strategic planning and
Full-time / Interested in working remotely
4-6 years
University of Illinois Urbana Champaign
・
Economics and Statistcs
Avatar of CJ Chang.
Avatar of CJ Chang.
CJ Chang
Past
Chief Product Officer @麻布數據科技股份有限公司
・
2021 ~ 2023
Senior Product Manager, Product Lead
Within one month
service for Moneybook (麻布記帳), achieving a YoY revenue growth of 140%. - Reconstructed team organizational processes and established collaborative methods for the company's product strategy and product roadmap. Responsibility - Lead the development of three successful products (Moneybook, Invos and Invos data) to build up product strategy and business model discovery to align company mission and strategies. - Plan and organize the structure of the Product team to align the company's goal and business model. - Conduct product strategy and roadmap discussion process with cross-functional teams from scratch. - Define Product strategy key results
Agile Methodology
Prototyping
Product Design
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
National Tsing Hua University
・
Industrial engineering and engineering management
Avatar of Leo Sun.
Avatar of Leo Sun.
Leo Sun
Marketing Lead(Analysis, Strategy, CRM) | Taipei Market Team @IKEA
・
2023 ~ Present
Customer experience director, growth director, operation, strategy management Consulting
Within one month
CRM) | Taipei Market Team | IKEA 12/2023-Present • Market analysis and customer insights: Analyze market trends and competitor activity, define local customer profiles and shopping behaviors within the Primary Market Area (PMA), identify new growth areas and potential risks, develop key marketing initiatives and propose actionable recommendations. • Commercial strategy and execution: Collaborate with commercial leaders to define business goals, marketing strategy and budgeting process. Strengthen the commercial calendar, devise integrated marketing campaigns based on financial simulations, and utilize different media mixes and in-store commercial activities to maximize brand awareness, traffic/visitation and sales for IKEA
Word
PowerPoint
Excel
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
國立政治大學（National Chengchi University）
・
Marketing

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
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Within one month
Avatar of Grace Lin.
Grace Lin
Focus on Cross Border E-commerce and International trade | Business Development | Sales Management
Logo of Alibaba.com.
Alibaba.com
・
2023 ~ Present
台灣
Professional Background
Current status
Employed
Job Search Progress
Open to opportunities
Professions
Supply Chain Manager, Enterprise Sales, International Sales Mgr.
Fields of Employment
Marketing / Communications, E-Commerce, Internet
Work experience
10-15 years
Management
I've had experience in managing 1-5 people
Skills
Microsoft Office
Word
Excel
PowerPoint
Google Drive
Communication
Customer Relations
Business Development
ECommerce Platforms
B2B and B2C Sales
B2B eCommerce
Sales & Customer Service
Business Strategy
Languages
English
・
Fluent
Chinese
・
Native or Bilingual
Job search preferences
Positions
特別助理/國外業務/儲備幹部
Job types
Full-time
Locations
台灣, 台灣台中, 台灣新竹縣, 台灣新竹市, 台灣台北市
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
National Chin-Yi University of Technology
Major
Business Administration and Management, General
Print

Grace Lin

Ying-Cih Lin

9+ years experience in cross border e-commerce (Subtotal)
6+ years experience in cross border e-commerce (B2C)
3+ years experience in cross border e-commerce (B2B)

Highlights

Service-Minded
Accurate
Efficient
Multi-tasker
Supporting Microsoft Office Applications (Excel, word, power point etc.)
Team work and good communication with coworkers

Experience

Alibaba.com - Senior Product Operation Specialist
20th Mar. - Now
Taipei, Taiwan

1. To develop and to do well in production operations.
2. To serve and make sure members in good development.
3. According to database, to find the connection with members, to improve the members knowledge of using Alibaba.com.
4. Design strategy and execute in real situations.

- 負責 Alibaba.com 跨境供應鏈業務，與商業運營方案設計落地。

- 負責金、物流知識傳遞，輔導顧客使用信用保障相關產品。

- 日常客戶運營、客戶拓展，發掘業務痛點，落實專案支持。

- 推進月度、季度、年度活動走向，與時程安排。

- 客戶關係維護：

整理並分析客戶站台營運狀況，給予調整建議並協助訂單成立順利。

初步問題排解及彙整客戶使用產品資訊之意見，傳遞總公司進行排解與產品開發。

FY24 S1 結束累計財年滲透率已超越 FY23 整年滲透率，同比持續正增長中
FY24 S1 結束，財年營收同比 FY23 正增長中


HWC Roasters Food & Beverage
1st, Apr. 2019 - 30th Jun. 2022
Taichung, Taiwan

-Alibaba Top 10 winner in 2021.
-From 0-1 experience of expending international business.
-Expanding the international OEM market and increase performance up to 550% in 2019 - 2020.
-Develop new customers in 23 countries.

Ayuhan Technology - EC Sales Executive
1st, Jul. 2018 - Mar. 2019
East Dist, Taichung

-Supporting customer service on eBay, Amazon, Shopee.
-Manage all online store, such as listing production, revising price and quality Controlling.
-Planing selling event, promotion listing and strategy.
- Establishe and maintain social media platform, such as Facebook, Instagram, twitter etc.

Rapid Horizon - EC Sales Executive
12th, Nov. 2016 - 11th, May 2018
Taichung, Taiwan

-Supporting customer service on eBay online and brick and mortar store.
-Manage all online store, such as listing production, revising price and quality Controlling.
-Planing selling event, promotion listing and strategy.
-Controlling packaging material.

SpeedPark Cycling Store - eBay customer service support and operate
10th, Dec. 2013 - 31st, Oct. 2016
Taichung, Taiwan

-Supporting customer service on eBay online and brick and mortar store.
-Managing eBay online store, such as listing production, revising price and quality Controlling.
-Controlling packaging material
-Ordering productions, such as cosmetic, bicycle parts, bicycle accessories, sundry goods etc.

接觸跨境電商已有近10年的時間，電子商務不只是拓展業務的工具，也是現今全球貿易人必備之專業技能之一。

從設置、產品版面規劃、以消費者的消費邏輯或廠商端創建產品頁面、競爭者分析、產品利基以及找出自家公司不同於他人的點，完整的行銷策略，乃至於溝通談判、危機處理，to C 及 to B 都有各自其不同的解決方案。

人們的消費習慣歷經長遠的發展不斷地在改變，消費者行為會因為商業模式而改變，同樣的，商業模式也會因為消費者行為而改變，因為科技始終來自於人性，相輔相成。

如果與我的理念相合，希望能有一同創造可能性的機會，謝謝！

  Taichung City, Taiwan   

工作經歷

Senior Specialist Product Operation  •  阿里巴巴.com

三月 2023 - Present

1. To develop and to do well in product operations.

2. To serve and make sure members in good development.

3. According to database, to find the connection with members, to improve the members knowledge of using Alibaba.com.

4. Design strategy and execute in real situations.

5. Customer service, maintenance.

結果：

FY24 S1 結束累計財年滲透率已超越 FY23 整年滲透率，同比持續正增長中
FY24 S1 結束，財年營收同比 FY23 正增長中

Cross Border E-commerce OEM Sales Manager - Coffee Industry  •  HWC Roasters Food & Beverage Co., Ltd.

四月 2019 - 七月 2022

2021 台灣阿里巴巴十大達人賽得主之一

從 0 到 1，建立並拓展黑沃海外業務達 26 個國家

1. 國內外業務開發及承接，規劃專案排程，內外部溝通，為客戶客製其專有之產品規格。

2. 跨境電子商務 E- commerce 各項操作及管理，包含產品刊登、資料更新、庫存管理、客戶服務、政策編寫、國際快遞運費分析、產品價格定位、競爭對手分析、市場產品走向等。

3. 產品毛利結構控管，報價管理，與客戶進行議價。

4. 阿里巴巴帳戶養成：

案件處理、評分維持、出貨準時率維持、模版建設、風格走向、選品、產品刊登、產品內頁、關鍵字挑選、營銷內容、營銷品項

業務開發、銷售話術、售後服務、評價管理

訂單排程、設計及工廠協調、出貨安排、貨代聯繫、表單製作

國際貿易、國際海空運、匯率動向觀察

5. 行銷手法規劃及執行、風格發想、產品發想。

6. 搜尋外部廠商並進行對接，尋找並推薦適合客戶之產品。

7. 熟悉外貿條件，海空運、快遞業、金流、物流。

8. 從開發、內外部對接、收款、安排出貨，一條龍搞定。

9. 國內客製業務對接，相關客戶關係維護。

10. 活動展場支援：台中購物節、台中珍奶冠軍、台中資訊展、台中伴手禮、大甲媽祖、國際咖啡展、台灣加盟展等等。

2022/03-06/30 執行長室副理

1. 陪同執行長行程出訪，會議安排、紀錄，文書資料建立及管理歸檔作業。

2. 撰寫並佈達公司相關行政命令。

3. 協助部分人事相關事項。

4. 協助分析、規劃部份專案，並提出相對應之建議解決方案。

5. 協助追蹤、提醒待辦事項。

-Alibaba Top 10 winner in 2021.

-From 0-1 experience of expending international business.

-Expanding international OEM market and increase performance up to 550% in 2019 - 2020.

-Develop new customers over than 23 countries.

Corss Border E-commerce Specialist - Cutting Tools Industry  •  Ayuhan Technology Co., Ltd.

七月 2018 - 三月 2019

1. 跨境電商及國內電商規劃、執行

2. 國外市場拓展

3. 各社群平台創建、規劃、經營

Facebook, Instagram, twitter ,微博等

4. 官方網站規劃、建立

5. 廠商、客戶拜訪

Cross Border E-commerce Specialist - Bicycle Industry  •  Rapid Horizon Co., Ltd

十二月 2016 - 六月 2018

Bicycle parts and accessories.

1. 跨境電子商務 E- commerce 各項操作及管理，包含產品刊登、資料更新、圖片編輯、庫存管理、客戶服務、政策編寫、國際快遞運費分析、產品價格定位、競爭對手分析、市場產品走向等

2. 帳戶養成、維持：案件處理、評分維持、出貨準時率維持

3. 行銷手法規劃及執行，風格發想

4. 官方網站營運操作

5. Facebook 、Instagram 粉絲專頁經營

6. Google adwords 關鍵字廣告運用、投放

7. 出口報關文件製作

8. 國內參展

Cross Border E-commerce Specialist - Bicycle Industry  •  Speed Park 鴻揚貿易商行

十二月 2013 - 十一月 2016

1. 跨境電子商務 e-commerce 營運，官網維護，Facebook fan page 經營管理，網頁商品上架、修改、客戶線上服務、訂單接洽，進、出貨，採購商品。

2. 包裝材料接洽、估算及下單。

3. 實體店面接待、收銀、結帳計算、製作結帳報表、點貨、庫存管理。

4. 協助管理實習生、工讀生及其他事項安排。

學歷

2009 - 2013

National Chin-Yi University of Technology

Business Administration and Management, General

技能

  • Microsoft Office
  • Word
  • Excel
  • PowerPoint
  • Google Drive

語言

  • English — 進階
  • Chinese — 母語
Resume
Profile
Print

Grace Lin

Ying-Cih Lin

9+ years experience in cross border e-commerce (Subtotal)
6+ years experience in cross border e-commerce (B2C)
3+ years experience in cross border e-commerce (B2B)

Highlights

Service-Minded
Accurate
Efficient
Multi-tasker
Supporting Microsoft Office Applications (Excel, word, power point etc.)
Team work and good communication with coworkers

Experience

Alibaba.com - Senior Product Operation Specialist
20th Mar. - Now
Taipei, Taiwan

1. To develop and to do well in production operations.
2. To serve and make sure members in good development.
3. According to database, to find the connection with members, to improve the members knowledge of using Alibaba.com.
4. Design strategy and execute in real situations.

- 負責 Alibaba.com 跨境供應鏈業務，與商業運營方案設計落地。

- 負責金、物流知識傳遞，輔導顧客使用信用保障相關產品。

- 日常客戶運營、客戶拓展，發掘業務痛點，落實專案支持。

- 推進月度、季度、年度活動走向，與時程安排。

- 客戶關係維護：

整理並分析客戶站台營運狀況，給予調整建議並協助訂單成立順利。

初步問題排解及彙整客戶使用產品資訊之意見，傳遞總公司進行排解與產品開發。

FY24 S1 結束累計財年滲透率已超越 FY23 整年滲透率，同比持續正增長中
FY24 S1 結束，財年營收同比 FY23 正增長中


HWC Roasters Food & Beverage
1st, Apr. 2019 - 30th Jun. 2022
Taichung, Taiwan

-Alibaba Top 10 winner in 2021.
-From 0-1 experience of expending international business.
-Expanding the international OEM market and increase performance up to 550% in 2019 - 2020.
-Develop new customers in 23 countries.

Ayuhan Technology - EC Sales Executive
1st, Jul. 2018 - Mar. 2019
East Dist, Taichung

-Supporting customer service on eBay, Amazon, Shopee.
-Manage all online store, such as listing production, revising price and quality Controlling.
-Planing selling event, promotion listing and strategy.
- Establishe and maintain social media platform, such as Facebook, Instagram, twitter etc.

Rapid Horizon - EC Sales Executive
12th, Nov. 2016 - 11th, May 2018
Taichung, Taiwan

-Supporting customer service on eBay online and brick and mortar store.
-Manage all online store, such as listing production, revising price and quality Controlling.
-Planing selling event, promotion listing and strategy.
-Controlling packaging material.

SpeedPark Cycling Store - eBay customer service support and operate
10th, Dec. 2013 - 31st, Oct. 2016
Taichung, Taiwan

-Supporting customer service on eBay online and brick and mortar store.
-Managing eBay online store, such as listing production, revising price and quality Controlling.
-Controlling packaging material
-Ordering productions, such as cosmetic, bicycle parts, bicycle accessories, sundry goods etc.

接觸跨境電商已有近10年的時間，電子商務不只是拓展業務的工具，也是現今全球貿易人必備之專業技能之一。

從設置、產品版面規劃、以消費者的消費邏輯或廠商端創建產品頁面、競爭者分析、產品利基以及找出自家公司不同於他人的點，完整的行銷策略，乃至於溝通談判、危機處理，to C 及 to B 都有各自其不同的解決方案。

人們的消費習慣歷經長遠的發展不斷地在改變，消費者行為會因為商業模式而改變，同樣的，商業模式也會因為消費者行為而改變，因為科技始終來自於人性，相輔相成。

如果與我的理念相合，希望能有一同創造可能性的機會，謝謝！

  Taichung City, Taiwan   

工作經歷

Senior Specialist Product Operation  •  阿里巴巴.com

三月 2023 - Present

1. To develop and to do well in product operations.

2. To serve and make sure members in good development.

3. According to database, to find the connection with members, to improve the members knowledge of using Alibaba.com.

4. Design strategy and execute in real situations.

5. Customer service, maintenance.

結果：

FY24 S1 結束累計財年滲透率已超越 FY23 整年滲透率，同比持續正增長中
FY24 S1 結束，財年營收同比 FY23 正增長中

Cross Border E-commerce OEM Sales Manager - Coffee Industry  •  HWC Roasters Food & Beverage Co., Ltd.

四月 2019 - 七月 2022

2021 台灣阿里巴巴十大達人賽得主之一

從 0 到 1，建立並拓展黑沃海外業務達 26 個國家

1. 國內外業務開發及承接，規劃專案排程，內外部溝通，為客戶客製其專有之產品規格。

2. 跨境電子商務 E- commerce 各項操作及管理，包含產品刊登、資料更新、庫存管理、客戶服務、政策編寫、國際快遞運費分析、產品價格定位、競爭對手分析、市場產品走向等。

3. 產品毛利結構控管，報價管理，與客戶進行議價。

4. 阿里巴巴帳戶養成：

案件處理、評分維持、出貨準時率維持、模版建設、風格走向、選品、產品刊登、產品內頁、關鍵字挑選、營銷內容、營銷品項

業務開發、銷售話術、售後服務、評價管理

訂單排程、設計及工廠協調、出貨安排、貨代聯繫、表單製作

國際貿易、國際海空運、匯率動向觀察

5. 行銷手法規劃及執行、風格發想、產品發想。

6. 搜尋外部廠商並進行對接，尋找並推薦適合客戶之產品。

7. 熟悉外貿條件，海空運、快遞業、金流、物流。

8. 從開發、內外部對接、收款、安排出貨，一條龍搞定。

9. 國內客製業務對接，相關客戶關係維護。

10. 活動展場支援：台中購物節、台中珍奶冠軍、台中資訊展、台中伴手禮、大甲媽祖、國際咖啡展、台灣加盟展等等。

2022/03-06/30 執行長室副理

1. 陪同執行長行程出訪，會議安排、紀錄，文書資料建立及管理歸檔作業。

2. 撰寫並佈達公司相關行政命令。

3. 協助部分人事相關事項。

4. 協助分析、規劃部份專案，並提出相對應之建議解決方案。

5. 協助追蹤、提醒待辦事項。

-Alibaba Top 10 winner in 2021.

-From 0-1 experience of expending international business.

-Expanding international OEM market and increase performance up to 550% in 2019 - 2020.

-Develop new customers over than 23 countries.

Corss Border E-commerce Specialist - Cutting Tools Industry  •  Ayuhan Technology Co., Ltd.

七月 2018 - 三月 2019

1. 跨境電商及國內電商規劃、執行

2. 國外市場拓展

3. 各社群平台創建、規劃、經營

Facebook, Instagram, twitter ,微博等

4. 官方網站規劃、建立

5. 廠商、客戶拜訪

Cross Border E-commerce Specialist - Bicycle Industry  •  Rapid Horizon Co., Ltd

十二月 2016 - 六月 2018

Bicycle parts and accessories.

1. 跨境電子商務 E- commerce 各項操作及管理，包含產品刊登、資料更新、圖片編輯、庫存管理、客戶服務、政策編寫、國際快遞運費分析、產品價格定位、競爭對手分析、市場產品走向等

2. 帳戶養成、維持：案件處理、評分維持、出貨準時率維持

3. 行銷手法規劃及執行，風格發想

4. 官方網站營運操作

5. Facebook 、Instagram 粉絲專頁經營

6. Google adwords 關鍵字廣告運用、投放

7. 出口報關文件製作

8. 國內參展

Cross Border E-commerce Specialist - Bicycle Industry  •  Speed Park 鴻揚貿易商行

十二月 2013 - 十一月 2016

1. 跨境電子商務 e-commerce 營運，官網維護，Facebook fan page 經營管理，網頁商品上架、修改、客戶線上服務、訂單接洽，進、出貨，採購商品。

2. 包裝材料接洽、估算及下單。

3. 實體店面接待、收銀、結帳計算、製作結帳報表、點貨、庫存管理。

4. 協助管理實習生、工讀生及其他事項安排。

學歷

2009 - 2013

National Chin-Yi University of Technology

Business Administration and Management, General

技能

  • Microsoft Office
  • Word
  • Excel
  • PowerPoint
  • Google Drive

語言

  • English — 進階
  • Chinese — 母語