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4 到 6 年
6 到 10 年
10 到 15 年
15 年以上
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資料分析師 Data Analyst @Portto 門戶科技| Blocto
2022 ~ 2024
Data Analyst、Data Engineer、Data Scientist、Customer Experience Analyst
一個月內
python
R
MySQL
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
臺灣大學
流行病學與預防醫學所 生物統計組
Avatar of FangYi Huang.
QA automation engineer / Software development engineer in test
一個月內
FANG YI HUANG (Stephanie Huang) 📞📧 [email protected] About Me I am a testing engineer with over 8 years of testing experience on mobile phones (Acoustics testing, Camera testing, Photos and Mobile application testing) and 1 year experience for automation development of Pixel phone Acoustics testing. I am an observant and sensitive worker, also have a good ability of independent thinking to problem-solving and decision-making. Keeping flexible thinking make me earlier to overcome unexpected scenarios quickly. I am responsible and committed to my job, always collaborating with cross-functional teams to
待业中
正在积极求职中
全职 / 暂不考虑远端工作
6 到 10 年
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Financial Accounting Specialist @Vantage
2021 ~ 现在
財務或會計主管
一個月內
Excel
Word
PowerPoint
就职中
正在积极求职中
全职 / 暂不考虑远端工作
10 到 15 年
Tamkang University
會計系
Avatar of Yen-Ting Liu.
Avatar of Yen-Ting Liu.
Data Engineer @Tesla
2023 ~ 2023
Data engineer / Data anyayst
兩個月內
by 10x • Designed a data alert system using Python that monitors hundreds of ETL processes, and provides updates on the latest data status every minute, and delivers status alerts to communication services or email, resolving stale data and ETL failure issues. • Developed Python tools such as encrypting and decrypting sensitive data, and real-time operational reporting systems using Kafka and MongoDB, enabling stakeholders to access up-to-date information for performance monitoring and reporting 一月五月 2023 Data engineer • Vpon Designed and developed ETL pipelines • Implemented and maintained ETL Pipelines which integrated with Jenkins on cloud services
python
Linux
R
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
University of Texas at Dallas
Information Technology and Management
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曾任
品牌行銷企劃 Brand Marketing Specialist @乂迪生教育科技有限公司
2022 ~ 2023
企劃、文案或編輯
一個月內
Google Drive
Photoshop
Notion
待业中
正在积极求职中
全职 / 我只想远端工作
6 到 10 年
國立台北科技大學 NTUT
建築系
Avatar of Viswan Sankaran.
Recruiter; Human Resources Manager
超過一年
Business Operations and meet top line and bottom line objectives • Recognized for hands-on experience in assessing, internalizing & effectively implementing strategies, policies & procedures as well as disseminating knowledge in an easy-to-understand manner to employees & customers benefiting both the employees and the organization • Implementing and executing successful strategies leading to effective operational excellence and improved work ethic, culture & performance • An excellent communicator and a top negotiator with the ability to work under pressure in fast-paced, time sensitive environments. Proven ability to interact effectively with people of diverse nationalities and comfortable working in a multi-cultural set-up
recruitment; hr management; compensation & benfits
reward management
Salary Surveys
正在积极求职中
兼职 / 对远端工作有兴趣
15 年以上
Madurai Kamaraj University
Human Resources Management
Avatar of Marco Regusta.
Avatar of Marco Regusta.
Graphic Designer @Freelance Graphic Designer
2024 ~ 现在
Graphic Designer/Illustrator
一個月內
Handle multiple projects efficiently and meet deadlines consistently. • Able to tackle diverse projects and find creative solutions to challenges. Social Media Evaluator • Appen NovemberDecember 2023 | Freelance Assess whether the provided post and ad are suitable for rating. Verify if the given post and ad are free from sensitive content. Determine if the given post aligns with the associated ad or not. Identify if the post's relevance is influenced by the image/video, text, or both. Collaboration Manager • Utopia Club JanuaryPresent | Freelance Looking for an NFT projects with good potential to collaborate with
Creative
Critical Thinking
Problem Solving
就职中
目前会考虑了解新的机会
全职 / 我只想远端工作
4 到 6 年
Politeknik Keuangan Negara STAN
Taxation
Avatar of Nguyễn Minh Khánh.
Avatar of Nguyễn Minh Khánh.
FINANCIAL PLANNER @Công ty Bảo hiểm nhân thọ Dai-ichi Life VIệt Nam
2015 ~ 2016
一個月內
Nguyễn Minh Khánh Experienced and organized Administrative Support with proven ability to manage office operations, provide customer service, and handle sensitive/confidential information. Skilled in multitasking, communication, and problem-solving. Ho Chi Minh City, Vietnam WO R K E X P E R I E N C E Sale Support and Customer Services • GATEWAY EXPRESS CO.,LTD SeptPresent •Organization and management of employee files. •Coordinated with the Social Insurance Agency to employee benefits administration, ensuring timely and accurate processing. •Monitor and process goods for sending via DHL/FEDEX. •Send shipment information to
Word
Excel
Microsoft Office
就职中
目前会考虑了解新的机会
全职 / 对远端工作有兴趣
4 到 6 年
University of Economics Ho Chi Minh City
ENTERPRISE ACCOUNTING
Avatar of Duong Quang Minh.
Avatar of Duong Quang Minh.
Pre-Senior Golang Developer @VMO Holdings
2022 ~ 2023
Pre-Senior Golang Developer
一個月內
the Go programming language. Collaborate with cross-functional teams to gather requirements, define project scope, and establish technical specifications. Optimize application performance by identifying bottlenecks, implementing performance improvements, and conducting thorough testing. Ensure compliance with industry standards and regulatory requirements, particularly in the banking domain, to safeguard sensitive data and mitigate security risks. Drive continuous improvement initiatives, staying updated on emerging technologies and recommending innovative solutions to enhance project efficiency and effectiveness. Senior Golang Developer • FSoft MayFebruary 2024 Thoroughly analyzing and solving bugs, proactively proposing effective and innovative solutions. Design Database relationship (PostgreSQL) Demonstrate
Time Management
Creativity
Teamwork
就职中
目前会考虑了解新的机会
全职
4 到 6 年
FPT University
Bachelor of Cyber Security
Avatar of Bruce Weaver.
Avatar of Bruce Weaver.
Property Manager @Canon Blanco Ranch, Kroenke Ranches
2023 ~ 现在
Property Management Contractor
兩個月內
Bruce Weaver ESTATE - RANCH MANAGEMENT Lamy, New Mexico [email protected], self-directed, Property Manager/Caretaker with 20 collective years of experience, a broad knowledge of home / facilities maintenance, mechanical and technology systems. With a passion for a holistic approach to and environmentally sensitive care of properties, landscapes and organic gardening. An anticipatory, solutions-oriented and strategic thinker who takes ownership of, and personal accountability for, maintaining standards of care and providing conscientious oversight. Skills BUILDING LAND TECH Electrical Plumbing Carpentry Fixes & Repairs Permaculture Regenerative Ag Gardening Agroforestry Computer Video Photography Drone
Photoshop
PowerPoint
videography and photography
就职中
目前会考虑了解新的机会
全职 / 暂不考虑远端工作
15 年以上
Colorado State University
Western Ranch Management and Ecosystem Stewardship

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职场能力评价定义

专业技能
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问题解决能力
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超過一年
.
ROUTEVISOR COURIER
2020 ~ 2020
Pakistan
专业背景
目前状态
求职阶段
专业
产业
工作年资
4 到 6 年
管理经历
技能
Analytical Skills
Customer Relationship Management
Customer Relationship
Customer Service
Processing
Reporting
Receiving
Analyzing
语言能力
English
进阶
Urdu
母语或双语
Arabic
初阶
求职偏好
希望获得的职位
Operations Manager
预期工作模式
全职
期望的工作地点
远端工作意愿
接案服务
学历
学校
UNIVERSITTY OF PUNJAB LAHORE
主修科系
Bachelor's degree ARTS
列印

Hamza Munir

To achieve a challenging position in a dynamite and well-reputed
organization which offers good opportunities and challenging working
environment where i can implement my knowledge, education and
skills in a better way and which in return will help me in building my
career

 [email protected]  +971524673803  Sharjah, United Arab Emirates

Work Experience

Work Experience

May 2021 - November 2021

Customer Success Specialist

WellnessLiving (One Unit)

Islamabad, Pakistan

  • Work with sensitive accounts on a dedicated basis to provide solutions to their issues
  • Set and communicate expectations and timelines for resolutions with sensitive accounts
  • Organize open cases and follow-ups to deliver resolutions to customers to meet SLAs
  • Identify customer frustrations in a pro-active manner and escalate resolutions through appropriate channels
  • Answer inbound calls & complex email tickets from customers on a priority basis
  • Answer call-back requests pertaining to escalations from customers on a priority basis
  • Provide software support for troubleshooting technical issues or general account queries
  • Gather information on issues from customers to report or escalate to appropriate department
  • Contribute feedback on support processes and procedures to Customer Success Team Lead
  • Assist Customer Success Trainees as a training buddy to monitor their email & phone skills

December 2018 - November 2020

Customer Relationship Manager

Agan's closet

Talagang, Pakistan

  • Improve customer service experience, create engaged customers and facilitate organic growth
  • Take ownership of customer's issues and follow problems through to resolution
  • Set a clear mission and deploy strategies focused towards that mission
  • Develop service procedures, policies and standards
  • Keep accurate records and document customer service actions and discussions
  • Analyze statistics and compile accurate reports
  • Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
  • Keep ahead of industry’s developments and apply best practices to areas of improvement.
  • Control resources and utilize assets to achieve qualitative and quantitative targets
  • Adhere to and manage the approved budget
  • Maintain an orderly workflow according to priorities

September 2016 - November 2018

Customer Relationship Officer

Telenor Telecom Noor Enterprises

Talagang, Pakistan

  • Building and maintaining profitable relationships with key customers.
  • Overseeing the relationship with customers handled by your team.
  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products in order to increase sales.
  • Meeting with managers in the organization to plan strategically.
  • Expanding the customer base by upselling and cross-selling.
  • Understanding key individual customer needs and addressing these.
  • Conducting business reviews using CRM programs.
  • Knowing your competition and strategizing accordingly.

Education

2014 - 2016

UNIVERSITTY OF PUNJAB LAHORE

Bachelor's degree ARTS

Skills

Languages


  • Analytical Skills
  • Processing
  • Reporting
  • Receiving
  • Analyzing

  • English — Fluent
  • Urdu — Native or Bilingual
  • Arabic — Beginner
简历
个人档案

Hamza Munir

To achieve a challenging position in a dynamite and well-reputed
organization which offers good opportunities and challenging working
environment where i can implement my knowledge, education and
skills in a better way and which in return will help me in building my
career

 [email protected]  +971524673803  Sharjah, United Arab Emirates

Work Experience

Work Experience

May 2021 - November 2021

Customer Success Specialist

WellnessLiving (One Unit)

Islamabad, Pakistan

  • Work with sensitive accounts on a dedicated basis to provide solutions to their issues
  • Set and communicate expectations and timelines for resolutions with sensitive accounts
  • Organize open cases and follow-ups to deliver resolutions to customers to meet SLAs
  • Identify customer frustrations in a pro-active manner and escalate resolutions through appropriate channels
  • Answer inbound calls & complex email tickets from customers on a priority basis
  • Answer call-back requests pertaining to escalations from customers on a priority basis
  • Provide software support for troubleshooting technical issues or general account queries
  • Gather information on issues from customers to report or escalate to appropriate department
  • Contribute feedback on support processes and procedures to Customer Success Team Lead
  • Assist Customer Success Trainees as a training buddy to monitor their email & phone skills

December 2018 - November 2020

Customer Relationship Manager

Agan's closet

Talagang, Pakistan

  • Improve customer service experience, create engaged customers and facilitate organic growth
  • Take ownership of customer's issues and follow problems through to resolution
  • Set a clear mission and deploy strategies focused towards that mission
  • Develop service procedures, policies and standards
  • Keep accurate records and document customer service actions and discussions
  • Analyze statistics and compile accurate reports
  • Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
  • Keep ahead of industry’s developments and apply best practices to areas of improvement.
  • Control resources and utilize assets to achieve qualitative and quantitative targets
  • Adhere to and manage the approved budget
  • Maintain an orderly workflow according to priorities

September 2016 - November 2018

Customer Relationship Officer

Telenor Telecom Noor Enterprises

Talagang, Pakistan

  • Building and maintaining profitable relationships with key customers.
  • Overseeing the relationship with customers handled by your team.
  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products in order to increase sales.
  • Meeting with managers in the organization to plan strategically.
  • Expanding the customer base by upselling and cross-selling.
  • Understanding key individual customer needs and addressing these.
  • Conducting business reviews using CRM programs.
  • Knowing your competition and strategizing accordingly.

Education

2014 - 2016

UNIVERSITTY OF PUNJAB LAHORE

Bachelor's degree ARTS

Skills

Languages


  • Analytical Skills
  • Processing
  • Reporting
  • Receiving
  • Analyzing

  • English — Fluent
  • Urdu — Native or Bilingual
  • Arabic — Beginner