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4-6 years
6-10 years
10-15 years
More than 15 years
Past
Customer Service @HIGOGAME PTE LTD2023 ~ 2023
・
English related jobs , Administration/ Coordinator, Secretary, Receptionist , International sales 行政專員，總機接待人員，秘書，國外業務
Within two months
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Prima Indonesia
・
HUMAN RESOURCES MANAGEMENTPast
Customer Service Representative @GraPARI Telkomsel2021 ~ 2023
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Administration Staff and Customer Service
Within six months
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Putra Indonesia (UNPI)
・
ManajemenPast
Sr. Customer Service Representative @United Health Group2023 ~ 2024
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Email and Customer Support Specialist
Within one month
Tameka Harris Experieced Email and Customer Support Specialist Delivering Exceptional Service I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency. United [email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
University of Phoenix
・
Business Administration and Management
Past
Assistant Accounting Finance Manager @Vacation Homes 3652019 ~ Present
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Administration Staff and Customer Service
Within one month
John Michael Sorbito RN Versatile and experienced professional with a proven track record of success in customer service, sales, and education. Expertise in building rapport, resolving issues, and achieving sales targets. Passionate about helping others and delivering exceptional results. Bacolod, Negros Occidental, Philippines Work Experience Assistant Accounts and Finance Manager • Vacation Homes 365 JanuaryFebruary 2024 •Manage 60 properties listed through Airbnb, booking.com and VRBO as well. • Manage property listings and pricing include rate adjustment and resolution managements. •Developed and maintained a system for tracking accounts receivable and accounts payable •Handles all Invoicing responsibilities
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Carlos Hilado Memorial State University
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Education
Quality Team Leader @CreditEnable2023 ~ Present
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Assistant Manager Training and Quality
Within two months
BQM and planning refresher on improvement areas Conducting and participating call calibration across the centres Engage in customer listening to identify customer pain points and expectations Serve as an intermediary for escalations from agents and customers Develop process controls, standard operating procedures (SOPs), and supporting documentation for training, onboarding, and customer support Identify process improvement opportunities to update SOPs Implement and ensure compliance with the company's policies Report support team's performance to supervisors and maintain monthly performance logs Participate in team meetings to discuss customer service trends, agent review feedback, and implementation of quality management strategies Identified and
Employed
・
Ready to interview
Full-time / Not interested in working remotely
6-10 years
MUMBAI UNIVERSITY
・
Commerce
Past
Information Desk Receptionist @West Jefferson Medical Center2014 ~ 2017
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Customer Service Representative
Within one month
Sage Hollingsworth Dedicated professional with almost a decade of experience in providing superior customer service and support within the healthcare industry. Well-versed in scheduling, interaction documentation, and database management functions for streamlined communication. Excels at identifying client needs and concerns to improve overall service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate, energetic and results-oriented with exemplary passion for providing a meaningful impact whenever possibleNew Orleans, Louisiana, USA Sage Hollingsworth | LinkedIn Work History: Escalation Team Specialist Accredo Specialty Pharmacy MarchMarch 2024 • Efficiently processed escalated concerns for
Unemployed
・
Ready to interview
Full-time / Remote Only
6-10 years
Jospeh S. Clark Preparatory
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*sales @PT Mitsubishi Motors Kramayudha Indonesia2021 ~ Present
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Administrator, Virtual Assistant, Customer Service
Within one month
Employed
・
Ready to interview
Part-time / Interested in working remotely
10-15 years
Institut Teknologi Sepuluh Nopember
・
sistem informasi
Past
Tim Antar @Byebeli2023 ~ Present
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Public Relation, Marketing, Admin, Kasir, Customer Service
Within one month
has given me the ability to learn and improve in the world of work, such as mass communication, teamwork, time management, leadership, problem solving, decision making, contributing to long term plans. Work Experience Delivery Team • Byebeli MeiPresent | Jakarta | Part Time Picking up and delivering the unit rented by the customer Contacting the customer regarding the rented unit. Beautician • Unicare Aesthetic Clinic JuniPresent | Jakarta | Full Time Recommend beauty products to consumers and analyse their needs Educate consumers about the risks associated with medical procedures and how to manage them Provide the best service to consumers Communicate with patients about
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Mercu Buana
・
Broadcasting
專案經理 @公司保密2022 ~ Present
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行銷企劃主管、創意總監、策展人、專案經理
Within one month
Seisyuku Mi 行銷經理人與業務轉型教練 New Taipei City, Taiwan 您好，我是一位行銷及商業開發領域主管/顧問，擁有豐富的職涯經驗。 曾主導線上遊戲、快銷FMCG和3C家電領域的行銷策略，並以講者和作家身份在電視和雜誌討論時下趨勢。 職涯歷程涵蓋B2B2C和B2C品牌
Employed
・
Ready to interview
Full-time / Interested in working remotely
More than 15 years
淡江大學 Tamkang University
・
資訊管理
Past
Overseas Sales @Lines & Tendency Corporation (Food material trading company)2020 ~ 2023
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Product Manager/Project Manager/Pre-Sales/Sales/Procurement
Within one month
Email: [email protected] Contact Mobile:Work Experience Overseas Sales • Lines & Tendency AprilApril 2023 Build, nurture, and maintain strong business and customer relationships. Recommend new products/services/ideas to clients for new business opportunities. Feedback collection from clients to ensure satisfaction with products or services provided. Strong Inter-Department communication (procurement, product managers...etc) in fulfilling the orders. Project schedule control with demand, spot problems, and suggest fixtures to reinforce efficiency. Identify issues of customer complain, propose plan of improvement and provide future risk management. Present food
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
National Taiwan University of Science and Technology
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
Customer Service / Support, Digital Marketer, Growth Hacker
Fields of Employment
Information Services
Work experience
6-10 years work experience (4-6 years relevant)
Management
Skills
Languages
English
・
Fluent
Job search preferences
Positions
行銷企劃專員
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
National Kaohsiung First University of Science and Technology
Major
Applied English
Pan Ping-Han
Experienced in SaaS company for 9 years, specializing in global customer service & digital marketing.
Skilled in communication, coordination, and executing integrated strategies.
Capable of both collaborative teamwork and efficient independent work.
Taipei City, Taiwan +886912835704 [email protected]
WORK EXPERIENCE
Senior Marketing Specialist
ASUS Cloud Corporation Mar 2017 - May 2023
- Integrated and utilized various marketing channels, including EDM, official website, social media, and cross-industry collaborations, for content marketing, achieving a breakthrough in the annual target attainment rate by exceeding 110%.
- Managed the company's official website and its content, collaborated with advertisers on advertising strategies, analyzed data effectiveness, adjusted and improved marketing strategies, and achieved an overall advertising ROAS rate exceeding 120%.
- Collaborated with the design team to discuss EDM layouts, with multiple successful experiences in design, and process optimization, effectively increasing email conversion rates (open rate from 10% to 25%; click-through rate from 0.5% to 1%).
Senior Customer Support Specialist
ASUS Cloud Corporation Mar 2013 - Mar 2017
- Managed a team of three customer support specialists, guiding them in resolving customer issues and complaints. Employed effective and strategic communication to understand customer needs, resulting in 74% customer satisfaction rating in 2015-2017.
- Monitored and analyzed user feedback on Google Play, Apple Store, and ASUS Cloud's official forum daily. Presented detailed analysis in weekly meetings with senior management, product, and marketing departments to enhance the user-friendliness of company products and services.
- Provided mentorship to new customer support specialists, ensuring they understood job requirements, developed essential skills, and worked effectively as a team. Successfully trained four new staff members to date.
EDUCATION
National Kaohsiung University of Science and Technology
Master in Applied English, Jan 2012
HARD SKILLS
- Data-Driven Marketing
- Project Management
- Digital Marketing
- Segmentation
- A/B Testing and Optimization
SOFT SKILLS
- Teamwork
- Time management
- Attention to details
- Handling pressure
- Creativity
Pan Ping-Han
Experienced in SaaS company for 9 years, specializing in global customer service & digital marketing.
Skilled in communication, coordination, and executing integrated strategies.
Capable of both collaborative teamwork and efficient independent work.
Taipei City, Taiwan +886912835704 [email protected]
WORK EXPERIENCE
Senior Marketing Specialist
ASUS Cloud Corporation Mar 2017 - May 2023
- Integrated and utilized various marketing channels, including EDM, official website, social media, and cross-industry collaborations, for content marketing, achieving a breakthrough in the annual target attainment rate by exceeding 110%.
- Managed the company's official website and its content, collaborated with advertisers on advertising strategies, analyzed data effectiveness, adjusted and improved marketing strategies, and achieved an overall advertising ROAS rate exceeding 120%.
- Collaborated with the design team to discuss EDM layouts, with multiple successful experiences in design, and process optimization, effectively increasing email conversion rates (open rate from 10% to 25%; click-through rate from 0.5% to 1%).
Senior Customer Support Specialist
ASUS Cloud Corporation Mar 2013 - Mar 2017
- Managed a team of three customer support specialists, guiding them in resolving customer issues and complaints. Employed effective and strategic communication to understand customer needs, resulting in 74% customer satisfaction rating in 2015-2017.
- Monitored and analyzed user feedback on Google Play, Apple Store, and ASUS Cloud's official forum daily. Presented detailed analysis in weekly meetings with senior management, product, and marketing departments to enhance the user-friendliness of company products and services.
- Provided mentorship to new customer support specialists, ensuring they understood job requirements, developed essential skills, and worked effectively as a team. Successfully trained four new staff members to date.
EDUCATION
National Kaohsiung University of Science and Technology
Master in Applied English, Jan 2012
HARD SKILLS
- Data-Driven Marketing
- Project Management
- Digital Marketing
- Segmentation
- A/B Testing and Optimization
SOFT SKILLS
- Teamwork
- Time management
- Attention to details
- Handling pressure
- Creativity