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4 到 6 年
6 到 10 年
10 到 15 年
15 年以上
Avatar of 陳俊諺 Robin Chunyen Chen.
Avatar of 陳俊諺 Robin Chunyen Chen.
Customer Success Engineer @Linc 美商連科
2021 ~ 现在
FAE工程師
一個月內
between US CSEs and Taiwan Developers, and second, the integration role of transferring knowledge of different product lines between CSE members who originally were only experts at just a single product. - Customer Onboarding Providing technical documents to clients and removing obstacles in front of our system integration. - Technical Support Mostly email support via SFDC. Often asked questions are API call failures, webhook related, html, carrier integration, etc. - Middleman Between US-Taiwan Offices Due to language barriers and timezone differences, US CSEs sometimes have difficulties working well or not efficiently with Taiwan developers. In this case
Python
MongoDB
MySQL
就职中
目前会考虑了解新的机会
全职 / 对远端工作有兴趣
4 到 6 年
Poznan University of Technology
Product Engineering
Avatar of Ade Fidyah Lestari.
Avatar of Ade Fidyah Lestari.
Declare Issue Department @Vantage Asset Management Ltd
2019 ~ 现在
半年內
the Website bookings in addition. 3. Communicating and negotiating to the patient and doctor/clinic in purpose to help patient confirming the appointment and provide more information according to their needs. 4. Gathering and following up any other inquiries submitted in our main line and email support. 5. We help patient for free, no additional charge of the appointment booking. Telemarketing Executive • Telkom Australia DesemberNovember 2014 As an agent who handles several international projects, I am required to be able to: 1. Research the information of client, design the strategy, offer
Word
Google Drive
PowerPoint
就职中
兼职 / 暂不考虑远端工作
6 到 10 年
Universitas Airlangga
English Language and Literature, General
Avatar of Zahid Saleem.
Avatar of Zahid Saleem.
Freelancer @Freelancer at PeoplePerHour
2023 ~ 现在
一年內
saleem/ Work Experience FebruaryPresent Lahore, Pakistan Freelancer at PeoplePerHour https://www.peopleperhour.com/freelancer/business/zahid-saleem-customer-support-email-support-qvwaymm#offers Market research & Sales (Remote), Lead Generate (Remote), Appointment Setter (Remote), Data Entry & Research (Remote), Customer Service (Remote), Customer Support - Live Chat, Email handling & Phone Calls (Remote), Virtual Assistant (Remote), Debt Collector (6 month project - Remote), Complaints Handling (Remote), Social media Post Creation (Posts, Videos at Canva), Virtual Assistant Business Development JanJan 2023 Lahore, Pakistan Customer Support Supervisor Digital Billing Services Leading a team & managing customer service representatives.
Canva
Google Drive
Communication
就职中
全职 / 对远端工作有兴趣
10 到 15 年
University of the Punjab
Sociology
Avatar of the user.
Avatar of the user.
Freelance (NFT Discord Moderator) @JRNY Club
2022 ~ 现在
Customer Service Representative/Administrative Staff
超過一年
Marketing
Microsoft Office
Google Drive
全职 / 对远端工作有兴趣
6 到 10 年
Aphrodite Training and Assessement Services
Call Center Training NCII
Avatar of Retno Widiantoro.
Avatar of Retno Widiantoro.
Customer Experience & Support Logistic @Janio Asia
2020 ~ 现在
Customer Success / Marketing Specialist / Account Executive / Operation / Community
三個月內
Retno Widiantoro A highly professional Customer Support with 5 years of experience in calls service, email, and social media in multiple industries. Possess a positive attitude and is skilled in major customer service software such as Zendesk, Freshdesk, Yellow Messenger, and Social Media Platform. Indonesia retnowidiantoro [email protected] Customer Experience & Support Logistics Janio Asia, Singapore • SeptemberPresent As operations teams parts, assisted the clients with their inquiry and complaints on daily basis. Answered the inquiry and complaints minimum of 60 tickets/day. Achieved the satisfaction of the client by over 95%. Responsible
Excel
Email Management
Email Support
就职中
全职 / 对远端工作有兴趣
4 到 6 年
University Technology of Yogyakarta, Indonesia
Informathics
Avatar of T-Shirt AT Fashion LLC.
Avatar of T-Shirt AT Fashion LLC.
Advertiser @t-SHIRT
2018 ~ 现在
超過一年
T-Shirt AT Fashion LLC Advertiser T-shirt AT Fashion LLC. We are a small online business startup. It was formed in early 2016 as the brainchild of a bunch of artists with a passion for limited edition t-shirts. In T-shirt AT Fashion LLC, you will find your favorite pop culture tees, with a brand new limited edition design every 24 hours. Website: https://t-shirtat.com/ Email:support@t-shirtat.com Address: 909 County Rd 2216 Cleveland, TXUS Phone Number:Texas, USA https://t-shirtat
Advertisement
Developing
全职 / 对远端工作有兴趣
6 到 10 年
Hardvard University
MARKETING
Avatar of Sarthak Bahuguna.
Avatar of Sarthak Bahuguna.
customer car excutive @Majorel India Private Limited
2020 ~ 2021
超過一年
and gaining further experience Work Experience SeptemberJanuary 2021 customer car excutive Majorel India Private Limited Managing customer promblem though chat Troubleshooting for Amazon AprilAugust 2020 Solution Engineer Quatrro Global Services Client interaction via emails Supporting customer for renewing their contracts DecemberMarch 2020 Operational Executive Era Life Sciences LLP, Back office support Marketing for company products and brand NovemberNovember 2017 Customer Service Associate Cogent e services pvt ltd Training the new PayTM merchants for expanding their business Solving the partner problems Resolving customer issues via emails MarchOctober 2016 Senior Service Advisor Digicall teleservices private limited Managing customer tickets via emails Troubleshooting
Back Office
Customer Service
AND CLIENT INTERACTION
全职 / 对远端工作有兴趣
4 到 6 年
Shridhar unversity
za
Avatar of the user.
Avatar of the user.
曾任
IT/Maintenance @WWRC INC.
2013 ~ 2017
IT Technician
超過一年
Troubleshooting
Software Knowledge
Workstation
待业中
全职 / 暂不考虑远端工作
6 到 10 年
University of New Mexico
BBA : Business Administration
Avatar of Tameka Harris.
Avatar of Tameka Harris.
曾任
Sr. Customer Service Representative @United Health Group
2023 ~ 2024
Email and Customer Support Specialist
一個月內
Tameka Harris Experieced Email and Customer Support Specialist Delivering Exceptional Service I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency. United [email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy
Word
Excel
Java
待业中
正在积极求职中
全职 / 对远端工作有兴趣
10 到 15 年
University of Phoenix
Business Administration and Management
Avatar of the user.
Avatar of the user.
Field Service Engineer @Cytiva Taiwan
2021 ~ 现在
Customer Service Manager
超過一年
Maintenance & Repair
Troubleshooting
Customer Service
就职中
全职 / 对远端工作有兴趣
6 到 10 年
中原大學
生物醫學工程

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职场能力评价定义

专业技能
该领域中具备哪些专业能力(例如熟悉 SEO 操作,且会使用相关工具)。
问题解决能力
能洞察、分析问题,并拟定方案有效解决问题。
变通能力
遇到突发事件能冷静应对,并随时调整专案、客户、技术的相对优先序。
沟通能力
有效传达个人想法,且愿意倾听他人意见并给予反馈。
时间管理能力
了解工作项目的优先顺序,有效运用时间,准时完成工作内容。
团队合作能力
具有向心力与团队责任感,愿意倾听他人意见并主动沟通协调。
领导力
专注于团队发展,有效引领团队采取行动,达成共同目标。
三個月內
Marketing Intern @ 享狩數據科技股份有限公司
Logo of 享狩數據科技股份有限公司.
享狩數據科技股份有限公司
2022 ~ 现在
台灣台北
专业背景
目前状态
就职中
求职阶段
专业
行销人员, 策略企划, 内容行销人员
产业
工作年资
小於 1 年
管理经历
我有管理 10~15 人的经验
技能
Word
PowerPoint
Excel
word
Canva
Google Drive
语言能力
English
进阶
Chinese
母语或双语
求职偏好
希望获得的职位
實習生
预期工作模式
Intern
期望的工作地点
台灣台北, 台灣新北市
远端工作意愿
对远端工作有兴趣
接案服务
学历
学校
中原大學 Chung Yuan Christian University
主修科系
Business Administration
列印

Howard Yen

Intern

  Taipei City, Taiwan

I am a senior, studying in Chung Yuan Christian University and majored in Business Administration, Industrial and Business Management Division. I have a strong interest in management, marketing, image processing, presentation designing, Canva. Furthermore, I am continuously looking for a great opportunity of intern to improve myself!



            Project Link: My projects collection  

Experience


工作經歷

Marketing Intern  •  享狩數據科技股份有限公司

七月 2022 - 10月2022

1.Assisted in a project for women's online charitable speedwalking event.
2.Participated in the establishment of an influencer’s E-commerce food brand, designing Online to Offline marketing plans and pricing strategies.
3.Sorted out the back-end data of the company's sports app into reports.

On-site Staff  •  大稻埕創意街區發展協會(Dadaocheng Creativity Community Development Association)

五月 2021 - 五月 2021

1.Directed visitors to the community towards different exhibitions and performances showcasing features of traditional Taiwanese culture
2.Assisted in administrative tasks of events and venue preparation

Baseball Stadium Receptionist  •  Rakuten Monkeys 大高熊育樂股份有限公司

十月 2019 - 十月 2019

1.Acted as VIP usher to direct guests to designated seats.
2.Checked tickets and provided information regarding the stadium facilities.
3.Provided on-site support to the team administration.

Education


Chung Yuan Christian University

Business Administration

Sep 2018 - Jun 2022

Certification


IELTS(6.0)-B2

British Council

21TW006155YENT010A
十二月 2023 到期

Reward



Final 13 of the film group,Taiwan One-Town-One-Product(OTOP)Marketing Competition

The competition was organized by the Small and Medium Enterprise Division of the Ministry of Economy, with the aim of using our marketing strategies and films to drive the industry and economy of particular towns and cities. Our topic was Beitou hot spring industry because Beitou is our hometown, and we all have a deep love for the place.

Projects


OTOP Marketing Competition project and film

  • Conducted market research and set the TA.
  • Drafted the story and marketing strategies with the team and decided on the channels and tools we were going to use.
  • Set goals for our project and methods for performance evaluation.

QUANTA Computer INC. project -Information Management course

  • Introduced the background of the company and did SWAT analysis of the company.
  • Analyzed the Supply Chain Management (SCM) system and Enterprise Resource Planning (ERP) used by QUANTA company.
  • Explained the effectiveness of importing the SAP system (ERP system).

FamilyMart Project-Business Policy Course

  • This project aims to study FamilyMart's all kinds of strategies by using either corporate Internal factors analysis or corporate environmental factors analysis.
  • Arranged the combination of various value units of Family Mart.
  • Analyzed Family Mart’s various strategic patterns and strategic elements.
  • Listed and designed different types of strategic modules.

Online Dating Presentation-Consumer Behavior Course

  • This project aims to survey the public perspective of online dating or dating apps related to the different kinds of consumer behaviors.
  • A total of 111 people participated in the questionnaire we distributed.
  • Analyzed the benefits and drawbacks of online dating from the data of a questionnaire, and discussed how to improve the online dating environment .

Skills


Software

   Microsoft Powerpoint      Microsoft Excel      Microsoft Word      Canva      Google Drive   

简历
个人档案

Howard Yen

Intern

  Taipei City, Taiwan

I am a senior, studying in Chung Yuan Christian University and majored in Business Administration, Industrial and Business Management Division. I have a strong interest in management, marketing, image processing, presentation designing, Canva. Furthermore, I am continuously looking for a great opportunity of intern to improve myself!



            Project Link: My projects collection  

Experience


工作經歷

Marketing Intern  •  享狩數據科技股份有限公司

七月 2022 - 10月2022

1.Assisted in a project for women's online charitable speedwalking event.
2.Participated in the establishment of an influencer’s E-commerce food brand, designing Online to Offline marketing plans and pricing strategies.
3.Sorted out the back-end data of the company's sports app into reports.

On-site Staff  •  大稻埕創意街區發展協會(Dadaocheng Creativity Community Development Association)

五月 2021 - 五月 2021

1.Directed visitors to the community towards different exhibitions and performances showcasing features of traditional Taiwanese culture
2.Assisted in administrative tasks of events and venue preparation

Baseball Stadium Receptionist  •  Rakuten Monkeys 大高熊育樂股份有限公司

十月 2019 - 十月 2019

1.Acted as VIP usher to direct guests to designated seats.
2.Checked tickets and provided information regarding the stadium facilities.
3.Provided on-site support to the team administration.

Education


Chung Yuan Christian University

Business Administration

Sep 2018 - Jun 2022

Certification


IELTS(6.0)-B2

British Council

21TW006155YENT010A
十二月 2023 到期

Reward



Final 13 of the film group,Taiwan One-Town-One-Product(OTOP)Marketing Competition

The competition was organized by the Small and Medium Enterprise Division of the Ministry of Economy, with the aim of using our marketing strategies and films to drive the industry and economy of particular towns and cities. Our topic was Beitou hot spring industry because Beitou is our hometown, and we all have a deep love for the place.

Projects


OTOP Marketing Competition project and film

  • Conducted market research and set the TA.
  • Drafted the story and marketing strategies with the team and decided on the channels and tools we were going to use.
  • Set goals for our project and methods for performance evaluation.

QUANTA Computer INC. project -Information Management course

  • Introduced the background of the company and did SWAT analysis of the company.
  • Analyzed the Supply Chain Management (SCM) system and Enterprise Resource Planning (ERP) used by QUANTA company.
  • Explained the effectiveness of importing the SAP system (ERP system).

FamilyMart Project-Business Policy Course

  • This project aims to study FamilyMart's all kinds of strategies by using either corporate Internal factors analysis or corporate environmental factors analysis.
  • Arranged the combination of various value units of Family Mart.
  • Analyzed Family Mart’s various strategic patterns and strategic elements.
  • Listed and designed different types of strategic modules.

Online Dating Presentation-Consumer Behavior Course

  • This project aims to survey the public perspective of online dating or dating apps related to the different kinds of consumer behaviors.
  • A total of 111 people participated in the questionnaire we distributed.
  • Analyzed the benefits and drawbacks of online dating from the data of a questionnaire, and discussed how to improve the online dating environment .

Skills


Software

   Microsoft Powerpoint      Microsoft Excel      Microsoft Word      Canva      Google Drive