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On
4-6 years
6-10 years
10-15 years
More than 15 years
Consultant @Global Advanced IT Connections2024 ~ 2024
・
Product Owner, Business Analyst, System Analyst
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Adamson University
・
Information Technology
Customer Service Team Lead @PT Aplikanusa Lintasarta2020 ~ Present
・
Team Leader
Within three months
guidance and coaching to Inbound Helpdesk to improve performance Assigning tasks and ensuring that deadlines are met Monitoring and evaluating Inbound performance against established quality standards Providing feedback to Inbound Helpdesk on areas for improvement and identifying best practices Helping to resolve customer complaints and escalations Participating in the hiring process for new Inbound Helpdesk Participating in training and development sessions for Inbound Helpdesk Creating and maintaining metrics and reports to track customer service performance Collaborating with other departments to identify opportunities for process improvement Communicating with upper management to provide updates on team performance and customer service issues.
Employed
Full-time / Interested in working remotely
6-10 years
Universitas Mercubuana Jakarta
・
Electrical Engineering
Past
Credit Information Officer at Head Office @PT OTO Multiartha2021 ~ 2023
・
Asisten Manajer
Within one month
data from the results of SLIK, Pefindo Data, and the results of Credit Marketing surveys as consideration Application Center Officer at Head Office PT Summit Oto Finance JanuaryFebruary 2021 South Jakarta Verify the information of prospective customers who have applied for automotive loans and cash advances by performing Order Verification Process (OVP) on the customer. Productivity Improvement Staff at Head Office PT Summit Oto Finance JanuaryJanuary 2020 South Jakarta - Perform trial and error with each change/update system - Provide training sessions when changes/updates occur in using the new system - Preparation of training materials on how to
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Universitas Negeri Jakarta
・
Akuntansi
製程工程師 @台灣美光記憶體股份有限公司2021 ~ Present
・
半導體製程工程師,半導體製程整合工程師,半導體研發工程師
Within one month
of IMP/RTP/WET/Asher/Cu Plate/Vapor Etch Process Personal Skills ● Microsoft Office：Word/Excel/PowerPoint/OneNote/Outlook ● Certificate：S pecific chemical substance/Toeic 650 ●Soft：Time Management/Flexibility/Collaboration/Self-Motivated Work Experience Process Engineer 台灣美光記憶體 DecPresent Taichung, Taiwan Response for Wet Clean and Etch Process of FEOL/MEOL/BEOL ●Including Single/Bench/Asher/Bevel & Vapor Etch/Cu Plate Process ●T roubleshooting in various types of 448 Equipment (on-going) ●SPC
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立雲林科技大學
・
化學工程與材料工程
Project and Product Manager (Freelancer) @PT. Hijau Naavee Ideatama2023 ~ Present
・
Product/Project Manager
Within one month
Reza has honed his skills in managing complex technical projects, leading cross-functional teams, and overseeing IT operations. As a Scrum Master, Reza has a proven track record of guiding agile development teams to deliver high-quality products on time and within budget. With a focus on continuous improvement, Reza is adept at identifying areas for improvement and implementing effective solutions to optimize process. Jakarta, Indonesia https://cosmic-cheque-c93.notion.site/Reza-Firdaus-Portfolio-s-9528edeec9155c64f6d39d42e Pengalaman Kerja Project and Product Manager (Freelancer) • PT. Hijau Naavee Ideatama OktoberPresent At this
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
STMIK Pranata Indonesia
・
Information Technology
Frontend Developer @Morrison Express Corp.2022 ~ Present
・
Frontend Developer
Within one month
Eason Liu Front-End Developer New Taipei City, Taiwan Focusing on leveraging the most suitable technologies to create user-centric web experiences. Overview - In my previous positions, I have worked with front-end frameworks including Vue 2, Vue 3 and React 16+, demonstrating flexibility in adapting to the development frameworks utilized by different teams, Currently working with React.js in my job. - Carefully consider potential problems and propose solutions or efficiency improvements w hen assigned a project or task. - Passionate about exploring new technologies and tackling new challenges. I diligently address issues and constantly
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
FengChia University
・
Economics
Past
Project Leader | Senior Automation Test Engineer @Zealogics Inc2023 ~ 2024
・
SR. Software QA Engineer
Within one month
William Lu Tainan, East District, Tainan City, [email protected] https://www.linkedin.com/in/william-lu-45024a36 Versatile and results-driven professional with over 12 years of comprehensive experience in Software Quality Assurance, Leadership, and Customer Service. Accomplished Senior Automation Test Engineer and Project Leader at Zealogics Inc, celebrated for leading teams to automate test processes, resulting in a 30% reduction in operation time and resource consumption. Proven track record at Trend Micro, spanning 12 years and 9 months, showcasing mastery in module management, diverse testing methodologies, and top
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Feng Chia University
Mobile Developer @PT. BITS MILIARTHA (bee.id)2018 ~ Present
・
Mobile App Developer
Within one month
a new Kotlin-based with Clean Architecture and modern design. - Led team in the development efforts to implement key features and functionalities in the Kotlin-based app, resulting in a significant improvement from a average 50% crash-free user metric to more then 90% and Successfully achieved a 30% improvement in app performance, resulting in faster load times and enhanced user satisfaction. - Collaborate with cross-functional teams, including designers and product managers to understand requirements and implement solutions that enhance sales transaction processes and app performance. - Conduct research on the latest technologies and tools suitable for project
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Universitas 17 Agustus 1945 Surabaya
・
Information TechnologyGroup Product Manager, E-Commerce (Product Head) @Dcard 狄卡科技股份有限公司2023 ~ Present
・
Product Lead or Head of Product
Within one month
Employed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Fu Jen Catholic University 輔仁大學
・
Fashion & Apparel DesignMarketing Lead(Analysis, Strategy, CRM) | Taipei Market Team @IKEA2023 ~ Present
・
Customer experience director, growth director, operation, strategy management Consulting
Within one month
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
國立政治大學（National Chengchi University）
・
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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
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Leadership
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Within one month
Unlocking Business Insights with SQL, Google Sheets & Looker Studio | Automating workflows with Google Workspace & Apps Script | Trilingual Problem Solver (EN, JP, CN)
Vaco
・
2023 ~ Present
Professional Background
Current status
Employed
Job Search Progress
Open to opportunities
Professions
Data Analyst, Consultant, Web Developer
Fields of Employment
Internet of Things (IoT), Digital Marketing / Data Marketing
Work experience
4-6 years
Management
I've had experience in managing 5-10 people
Skills
Languages
Chinese
・
Native or Bilingual
Japanese
・
Professional
English
・
Professional
German
・
Beginner
Portuguese
・
Beginner
Spanish
・
Beginner
Job search preferences
Positions
Data Analyst, Business Intelligence, Languages
Job types
Full-time
Locations
Taipei, Taiwan, New Taipei City, 台灣
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
National Yunlin University of Science and Technology
Major
English, Second Language Acquisition, Linguistics
Hung Li
Business Analyst | Google Sheets Expert | Google Apps Script Developer
As an experienced business analyst, I specialize in operation analysis and process automations using tools such as Google Sheets, BigQuery, Data Studio, and Google Apps Script. With my expertise, I am able to drive growth and boost performance in product operation. I have a proven track record of success in this field and am confident in my ability to bring value to any organization. My technical skills, combined with my ability to analyze and interpret data, make me a valuable asset in any role.
Work Experience
Business Analyst • Vaco
Currently working as a Business Analyst at Vaco, where I am responsible for analyzing business processes, identifying areas for improvement, and implementing solutions to drive operational efficiency and business growth.
- Manage data requests across multiple teams and clients
- Create and modulate data models and data lakes
- Build and maintain data pipelines to ensure data stays up-to-date
- Build and maintain reporting dashboards based on the needs from clients
- Build stories of a team's success with trend analysis with Operation Managers
- Document all projects to ensure efficient knowledge transfer between team members and stakeholders
- Develop and maintain automation systems utilizing Google Sheets and Google Apps Script
June 2023 - Present
Data Specialist • Vaco
- Successfully led a team of 5+ junior data analysts in executing over 30 analytical projects and generating routine reports, resulting in a 15% improvement in service quality and a 20% increase in team productivity.
- Streamlined operations by automating 10+ reporting processes using Google Sheets, BigQuery, and Google App Scripts, leading to a 25% boost in team efficiency.
- Created 50+ strategic analyses, dashboards, and periodic reports using Google Sheets, BigQuery, and Looker Studio, enhancing operational efficiency by 40% and service quality by 25%.
- Developed two content review and quality assurance automation systems utilizing Google Sheets and Google Apps Script, resulting in a 45% reduction in operational labor.
- Designed 10+ data reporting infrastructures using Google Sheets, BigQuery, and Data Studio, providing invaluable insights into product operations.
June 2020 - March 2023
Market Research Consultant (Japanese) • Vaco
- Moderately 500+ multilingual content moderation by month, with proven records of low turnaround time and high quality
- Consistently achieved outstanding customer satisfaction (CSAT 90%) and quality assurance scores (90%+)
- Conducted quality management and process improvement projects
- Collaborated and communicated effectively with team members across the globe through various channels (emails and chats)
September 2018 - June 2020
Google Sheets Consultant & Tech Blogger • Freelancer
As a Google Sheets Consultant & Tech Blogger, I have created and maintained a tech blog featuring tips, tricks, and best practices for using Google Sheets and Google Apps Script in a variety of contexts.
・Achieved 300K+ views and 700 subscribers (as of January 2024).
・Wrote and published 10+ series of tutorials on advanced Google Sheets functions and formulae.
・Wrote 20+ guides to using Google Apps Script for automating tasks within the Google Suite.
・Provided 10+ consulting and support sessions to businesses and individuals seeking to use Google Workspace and Google Apps Script for data analysis and automations.
April 2021 - Present
Education
2012 - 2018
National Yunlin University of Science and Technology
English, Second Language Acquisition, Linguistics
2014 - 2015
University of Ryukyus
Japanese, Ryukyuan History and Culture
Skills
- Data Analysis
- SQL
- Google Apps Script
- Google Spreadsheets
- Looker Studio
- Data Visualization
- Project Management
Languages
- Chinese — Native or Bilingual
- Japanese — Professional
- English — Professional
Hung Li
Business Analyst | Google Sheets Expert | Google Apps Script Developer
As an experienced business analyst, I specialize in operation analysis and process automations using tools such as Google Sheets, BigQuery, Data Studio, and Google Apps Script. With my expertise, I am able to drive growth and boost performance in product operation. I have a proven track record of success in this field and am confident in my ability to bring value to any organization. My technical skills, combined with my ability to analyze and interpret data, make me a valuable asset in any role.
Work Experience
Business Analyst • Vaco
Currently working as a Business Analyst at Vaco, where I am responsible for analyzing business processes, identifying areas for improvement, and implementing solutions to drive operational efficiency and business growth.
- Manage data requests across multiple teams and clients
- Create and modulate data models and data lakes
- Build and maintain data pipelines to ensure data stays up-to-date
- Build and maintain reporting dashboards based on the needs from clients
- Build stories of a team's success with trend analysis with Operation Managers
- Document all projects to ensure efficient knowledge transfer between team members and stakeholders
- Develop and maintain automation systems utilizing Google Sheets and Google Apps Script
June 2023 - Present
Data Specialist • Vaco
- Successfully led a team of 5+ junior data analysts in executing over 30 analytical projects and generating routine reports, resulting in a 15% improvement in service quality and a 20% increase in team productivity.
- Streamlined operations by automating 10+ reporting processes using Google Sheets, BigQuery, and Google App Scripts, leading to a 25% boost in team efficiency.
- Created 50+ strategic analyses, dashboards, and periodic reports using Google Sheets, BigQuery, and Looker Studio, enhancing operational efficiency by 40% and service quality by 25%.
- Developed two content review and quality assurance automation systems utilizing Google Sheets and Google Apps Script, resulting in a 45% reduction in operational labor.
- Designed 10+ data reporting infrastructures using Google Sheets, BigQuery, and Data Studio, providing invaluable insights into product operations.
June 2020 - March 2023
Market Research Consultant (Japanese) • Vaco
- Moderately 500+ multilingual content moderation by month, with proven records of low turnaround time and high quality
- Consistently achieved outstanding customer satisfaction (CSAT 90%) and quality assurance scores (90%+)
- Conducted quality management and process improvement projects
- Collaborated and communicated effectively with team members across the globe through various channels (emails and chats)
September 2018 - June 2020
Google Sheets Consultant & Tech Blogger • Freelancer
As a Google Sheets Consultant & Tech Blogger, I have created and maintained a tech blog featuring tips, tricks, and best practices for using Google Sheets and Google Apps Script in a variety of contexts.
・Achieved 300K+ views and 700 subscribers (as of January 2024).
・Wrote and published 10+ series of tutorials on advanced Google Sheets functions and formulae.
・Wrote 20+ guides to using Google Apps Script for automating tasks within the Google Suite.
・Provided 10+ consulting and support sessions to businesses and individuals seeking to use Google Workspace and Google Apps Script for data analysis and automations.
April 2021 - Present
Education
2012 - 2018
National Yunlin University of Science and Technology
English, Second Language Acquisition, Linguistics
2014 - 2015
University of Ryukyus
Japanese, Ryukyuan History and Culture
Skills
- Data Analysis
- SQL
- Google Apps Script
- Google Spreadsheets
- Looker Studio
- Data Visualization
- Project Management
Languages
- Chinese — Native or Bilingual
- Japanese — Professional
- English — Professional