蔡宜樺 Flora Tsai 獨立思考｜商業思維｜市場洞察｜ 邏輯分析及 思考｜ 溝通協作力 產品調研｜產品優化 ｜ 使用者體驗｜簡報企劃 ｜ 架構釐清 發想及創意力｜ 變通能力｜穩定｜主動積極｜自我學習｜高抗壓 國立高雄應用科技大學 觀光管理系 [email protected] ｜產品設計及管理

ready to rejoin the workforce and seek a domestic or overseas job. International Sales Representative • Lighting Manufacture ,OEM and Exporter (Taiwanese Enterprise) 十月三月 2020 ●Cultivate trust and strong relationships with prospective and existing customers. ●Handle day –to- day emails and customer complaint to ensure all account queries are resolved professionally ●Maintain a high level of communication with internal teams and clients ensuring high service delivery ●Oversee the order qualifications and ensure all orders end up getting produced in the right manner and correct lead time. ●Assist international clients to inspect products and create internal

Infrastructure Engineer • JuneNow Mainly responsible for the establishment and operation of company cloud resources ( GCP, AWS ), including Kubernetes Cluster , VM, VPC, S3, IAM, and other resources. In addition, ensuring the normal execution and optimization of CI/CD pipeline s, developing chatbot software for clients ( Python-Telegram-bot ), internal account management ( Active Directory ), and VPN , Firewall establishment and operation within the company. EducationTunghai University(THU) Computer Science Information Engineering Skills Aws & Gcp Resources Kubernetes Terraform CI/CD Grafana Prometheus Exporters Python & Web Frameworks Linux Languages Chinese Mandarin — Advanced English — Middle floor Licenses GEPT — Intermediate Licenses GEPT — Intermediate

Jordan Smith Lvl 2 Technical Support Specialist – Integrity Marketing Group (contract) Dallas-Fort Worth Metropolitan Area, TX, USA Graduate of the University of Texas at Arlington and Studied in the field of Information Systems/Computer Operations. Currently working with Information Technology Services & Senior IT Support. Experience in Database Management, Senior Technical and Administrative Support, Account Management, High Level End-user support & Business Application Communications. Currently an IT specialist that has experience in a dynamic, fast-paced environment. I have provided white glove services over the phone, through email and in person. Responsible for ensuring

洪啟洺 / Elvis Hung 近７年工作經 驗，先後擔任零售營運 / 品牌招商 / 行銷管理３種不同功能職 務 具備第一線且紮實的精品百貨 / 大型電商 / 行銷設計公司的產業歷練 業務合作累積超過 50 個品牌，涵蓋臺灣＆中國的外商 / 本土品牌 擅長：策略規

to PCS, Vertically understand Field team execution to Key account's planning and strategy. Graduated from the University of Sheffield MA in International Marketing and Management, learning and practicing marketing knowledge to integrate solid experience. [email protected] University of Sheffield (MA), International Marketing and Management, The Unite Kingdom, 2020~2021 Feng Chia University (MA), General Business Management, Taiwan,2016 ~ 2018 Feng Chia University (BA), Business Administration, Taiwan, 2009 ~ 2013 Achievement Associate Key Account Manager Lead OTC brand Net sales double-digit growth at 2023 Successful launch of Oral care NPD in 2023 Q3 Reduce

to-end support, from data visualization product all hands to new solution selling Conducted sales analysis and presented to valued clients, successfully increased the awareness of company's data capability among the industry and strengthened client engagement Developed commercial indicator and visualize business metrics to monitor country growth, generated monthly management report for C-level and higher management team for strategic decision support Specialist, Zuellig Pharma Digital and Data 02//2021 Customer Insight Analysis Designed, developed, and demonstrated data-driven dashboards, aiming for a better understanding of customer behaviors and consumption patterns to explore business opportunities Built and