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Definition of Reputation Credits
Ian Lin
Result-oriented professional with expertise in Management Information Systems (MIS) development and Field Application Engineering (FAE) in the cybersecurity industry. Skilled in providing technical support, software development, and customer relationship management. Seeking a challenging role to leverage technical expertise and contribute to the success of innovative software solutions.
Hsinchu, Hsinchu City, Taiwan
Work Experience
FAE • 全景軟體股份有限公司(Changing Information Technology)
九月 2021 - Present
‧ Provided pre-sales and post-sales technical support for software products in the cybersecurity industry.
‧ Collaborated with sales teams to understand customer requirements and recommend suitable solutions.
‧ Conducted product demonstrations, training sessions, and technical presentations to customers.
‧ Troubleshooted software issues and coordinated with development teams for resolutions.
‧ Developed and maintained strong customer relationships and gathered feedback for product improvement.
‧ Assisted in creating technical documentation such as application notes and user guides.
Management Information System Executive • AgnitioST
五月 2019 - Present
‧ In-company project PM with reduce the cost and maintain C# based program
‧ Internal system planning and development of MIS system functions
‧ Maintain company's network, data and perform backup work and the anti-virus
‧ To meet the needs of information, go to each unit to handle connection-related operations and troubleshooting
‧ Responsible for various information system integration, maintenance and testing
‧ Responsible for the management of information security systems such as Firewall, Mail, File Server and anti-virus software to prevent leakage of company secrets and improper use of computers by employees
‧ Optimize and maintain the website of company website
Education
2018 - 2018
National Chung Hsing University
Management Information System
2014 - 2018
Providence University
Management Information System
‧Strong understanding of software development methodologies, debugging techniques, and software testing.
‧ Familiarity with operating systems: Linux, Windows, and Internet protocols.
‧ Excellent communication and presentation skills.
‧ Ability to convey complex technical concepts to non-technical stakeholders effectively.
‧ Proven ability to work effectively in a fast-paced, team-oriented environment.
Language
- English — intermediate
Ian Lin
Result-oriented professional with expertise in Management Information Systems (MIS) development and Field Application Engineering (FAE) in the cybersecurity industry. Skilled in providing technical support, software development, and customer relationship management. Seeking a challenging role to leverage technical expertise and contribute to the success of innovative software solutions.
Hsinchu, Hsinchu City, Taiwan
Work Experience
FAE • 全景軟體股份有限公司(Changing Information Technology)
九月 2021 - Present
‧ Provided pre-sales and post-sales technical support for software products in the cybersecurity industry.
‧ Collaborated with sales teams to understand customer requirements and recommend suitable solutions.
‧ Conducted product demonstrations, training sessions, and technical presentations to customers.
‧ Troubleshooted software issues and coordinated with development teams for resolutions.
‧ Developed and maintained strong customer relationships and gathered feedback for product improvement.
‧ Assisted in creating technical documentation such as application notes and user guides.
Management Information System Executive • AgnitioST
五月 2019 - Present
‧ In-company project PM with reduce the cost and maintain C# based program
‧ Internal system planning and development of MIS system functions
‧ Maintain company's network, data and perform backup work and the anti-virus
‧ To meet the needs of information, go to each unit to handle connection-related operations and troubleshooting
‧ Responsible for various information system integration, maintenance and testing
‧ Responsible for the management of information security systems such as Firewall, Mail, File Server and anti-virus software to prevent leakage of company secrets and improper use of computers by employees
‧ Optimize and maintain the website of company website
Education
2018 - 2018
National Chung Hsing University
Management Information System
2014 - 2018
Providence University
Management Information System
‧Strong understanding of software development methodologies, debugging techniques, and software testing.
‧ Familiarity with operating systems: Linux, Windows, and Internet protocols.
‧ Excellent communication and presentation skills.
‧ Ability to convey complex technical concepts to non-technical stakeholders effectively.
‧ Proven ability to work effectively in a fast-paced, team-oriented environment.
Language
- English — intermediate