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CakeResume Talent Search

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Taiwan
台灣
Taipei City, Taiwan
台北市, 台灣
Indonesia
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Taipei, Taiwan
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軟體工程師
AI工程師、機器學習工程師、深度學習工程師、資料科學家、Machine Learning Engineer、Deep Learning Engineer、Data Scientist
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AH SOLUTION
CakeResume
Deloitte
Innova Solutions Taiwan
TutorABC麥奇數位股份有限公司
台灣大哥大 電子資訊服務處
家豪科技
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4-6 years
6-10 years
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  • Exclude read results
  • Show all experiences
Avatar of Martin Fahmi.
Avatar of Martin Fahmi.
Martin Fahmi
Past
IT Network @Gyan Network
・
2021 ~ 2023
IT Support
Within one month
Martin Fahmi IT Support Lulusan Manajemen Informatika, dengan pengalaman dalam bidang Administrasi dan IT support seperti pengelolaan sistem administrasi kantor, troubleshooting, networking, hardware & software. Saya juga memiliki aktifitas sehari-hari dibidang IT. Memiliki kemampuan pada IT operation , project management , dan customer service . Selain itu saya mempunyai pribadi yang berintegritas dan bertanggung jawab terhadap apa yang dikerjakan. Parung, Bogor, [email protected] https://www.facebook.com/MartinFahmi31/ Pengalaman Kerja MeiJuni 2021 Sungai Penuh, Jambi Operator Komputer dan Network Support Technician PT. Ratu Network Indonesia • Memastikan perangkat keras dan
Microsoft Office
Photoshop
Google Drive
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Akademi Bina Sarana Informatika (BSI) Jakarta
・
Manajemen Informatika
Avatar of 翁宇函.
Avatar of 翁宇函.
翁宇函
Past
Customer Operation Specialist @AlfredCamera 阿福管家
・
2021 ~ 2023
UI/UX Designer / Product Designer
Within one month
. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation. Handled technical and general client inquiries
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
・
Communications, Digital Humanities , International Cultural Studies
Avatar of the user.
Avatar of the user.
Available for paid companies
Past
Marketing Manager @幫你優股份有限公司 BoniO Inc. / 閱讀優有限公司 TaaO Company Limited
・
2021 ~ Present
Marketing Manager
Within one month
WordPress
Google Analytics
Project Management
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
淡江大學
・
英文學系
Avatar of 王璁.
Avatar of 王璁.
王璁
Past
Android 工程師 @愛爾卓資訊
・
2019 ~ 2023
Android Developer
Within one month
搭配 Device Admin 權限開發 Kiosk 功能、重製原廠、阻擋用戶進入系統頁面離開 Kiosk 模式 使⽤輔助權限⾃動刪除App、遠程鎖屏、重製原廠。 Remote Support 開發 AR 功能串接 Google 的 ARCore 、SceneForm SDK 將 AR 物件放入相機螢幕上 AirDroid Control Add-on 使⽤ aidl 技術與其他產品進行溝通並且控制~Software Developer • 榮利
Word
Java
Kotlin/Android
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
真理大學
・
資訊工程學系
Avatar of Joy Natanael.
Avatar of Joy Natanael.
Joy Natanael
Past
Peformance & Mental Coach @Onic Esports
・
2019 ~ 2021
Marketing
Within one month
deliver tailored training sessions focused on improving gameplay strategies, mechanics, communication, and team coordination. 4. Collaborate with the coaching staff to create a cohesive training plan that aligns with the team's overall goals and objectives. 5. Provide feedback and constructive criticism to players in a supportive manner to help them reach their full potential. 6. Analyze gameplay footage and statistics to identify areas for improvement and track progress over time. 7. Assist players in managing performance-related stress and pressure, and provide mental coaching strategies to enhance their resilience and mental
Word
Excel
Canva
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Katolik Atmajaya Jakarta
・
Akuntansi
Avatar of Leo Wu.
Avatar of Leo Wu.
Leo Wu
Senior Front-End Engineer @TonFura
・
2023 ~ Present
Front-End engineer / Full-stack engineer
Within one month
. Activities included: Adding new features to enrich the user experience and extend product functionality. Establishing a robust unit testing environment and developing comprehensive test suites to ensure code quality, reliability, and integrity of the application, preventing regressions. Overhauling the UI to enhance aesthetics, improve usability, and ensure support for responsive design, ensuring alignment with evolving design standards. Role: Lead developer Stacks: Next.js, React, TypeScript, Tailwind CSS, CSS Modules, Material UI, Redux Toolkit, Jest and GraphQL Developed and launched TonFura , a user-centric blockchain development platform aimed at simplifying DApp creation. Key highlights include
JavaScript
HTML5
CSS3
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
National Taiwan University
・
Computer Science and Information Engineering
Avatar of Samantha Jae Lipit.
Avatar of Samantha Jae Lipit.
Samantha Jae Lipit
Consultant @Global Advanced IT Connections
・
2024 ~ 2024
Product Owner, Business Analyst, System Analyst
Within one month
Analysis • User Story Creation • Release Management • Documentation QUALITY ANALYST • Provided expertise in both web and mobile app manual testing • Documentation Business System Analyst • Innova Solutions Taiwan AugustApril 2024 Roles: SCRUM MASTER • Led Stand-up meetings and collaborative sessions for Taiwan Team and contributed to effective communication and teamwork. • Provided support to the Product Owner by facilitating Sprint Retrospective Sessions, ensuring continuous improvement and team reflection. • Involved in Program Increment and Iteration Plannings and Demo sessions. BUSINESS SYSTEM ANALYST • Partnered with Product Owners and Operations team to define and document business requirements, identify issues, and propose process improvements
YAML
AWS
Azure
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Adamson University
・
Information Technology
Avatar of the user.
Avatar of the user.
Available for paid companies
Past
Head of Business Operations @51Talk
・
2022 ~ 2024
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
Management
Planning
Customer Relationship
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
City University of Hong Kong
・
Marketing
Avatar of Eliot Chen.
Avatar of Eliot Chen.
Eliot Chen
Past
Customer Service Manager @Asus 華碩電腦股份有限公司
・
2022 ~ 2023
Software Project / Product Management
Within one month
Product development, CX optimization, customer relationship and stakeholder relationship management. Taipei，TW [email protected] Eduction Chihlee Technology of University, Bachelor of International Trade Taipei, TW | 2011 ~ 2015 Work Experience ASUS Cloud Customer Service Manager New Taipei, TW | AprJun 2023 Product Management ◆ Planned the Support CRM and Customer Data Management Platform as a PdM And collaborated with four engineers and the customer service team. The initiative resulted in a 25% reduction in customer service work hours. ◆ Implemented Zendesk Chatbot and Support Center from scratch, collaborating with the Product Manager and engineers
Product Management
Data Driven Decision Making
Critical Thinking and Problem Solving
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Chihlee Institute of Technology
・
International Business/Trade/Commerce
Avatar of the user.
Avatar of the user.
Available for paid companies
產品總監 @禾亞數位科技股份有限公司
・
2022 ~ Present
Product manager, Senior Product Manager, Product Director
Within one month
Team Leadership
Product Management
Product Planning
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
國立台灣科技大學 National Taiwan University of Science and Technology
・
電機工程系

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within one month
Avatar of J.S Pescatarian.
J.S Pescatarian
IT Support Specialist
STG INC
・
2012 ~ 2023
Flint, MI, USA
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
Technical Customer Service Engineer
Fields of Employment
Information Services
Work experience
More than 15 years
Management
I've had experience in managing 1-5 people
Skills
Communication
Microsoft Office
Word
PowerPoint
Excel
CCNA
Languages
English
・
Native or Bilingual
Job search preferences
Positions
IT Support Specialist
Job types
Full-time
Locations
Remote
Remote Only
Freelance
Educations
School
Northwood University
Major
Computer Science
Print

J.S Vaughn

Logical, solution-focused IT professional with 25+ years of remarkable experience in providing comprehensive technical support to clients and companies.  Adept at leveraging superior analytical thinking skills to prioritize tasks, identify issues, and provide timely resolutions.  Possess incomparable communication abilities to convey innovative ideas to diverse audiences of varying technical expertise.

  Flint, MI, USA     

Work Experience

January 2012 - September 2023

Federal Contractor/IT Support Specialist

ECS-Federal

⦁ IT Support
⦁ Help desk Lead
⦁ SLA Reporting and Documentation
⦁ Inventory Management/Tracking
⦁ Internal Audit Reporting
⦁ Training/Mentorship
⦁ Active Directory Support
⦁ Share Point
⦁ Outlook Support
⦁ Office365 Support
⦁ Client/Operations Support

May 2008 - January 2012

Federal Contractor/IT Support Specialist

STG INCorporated

⦁Provides quality performance metrics reporting to upper management on a monthly basis.

⦁Assists with various technical writing tasks, including  policy and procedures along with inventory management, daily operational procedural tasks, and system performance and metrics in support of the EPA government Ann Arbor, MI contract.

⦁Help Desk lead and team contract SLA performance reporting.

June 1997 - September 2005

Field Systems Engineer

Hewlett Packard

•Notably acknowledged for quality of proactive customer support by updating patches and firmware, and system hardware testing; including disk arrays,utilizing fiber and backup systems using VERITAS Backup to insure system stability and reliability, to Top-Notch Industry leaders.

•Assisted with troubleshooting complex problems related to product design or manufacturing issues.

Education

Financed 100% of college education via scholarship

Northwood University

Computer Science

1993 - 1997

Skills

⦁ Hardware/Software Upgrades
⦁ Configuration Management
⦁ Cost Analysis
⦁ Information Protection
⦁ Systems Analysis
⦁ Technical Support
⦁ Data Recovery
⦁ Software Installation
⦁ Performance Testing
⦁ Customer Service
⦁ Application Support
⦁ Hardware Diagnostics
⦁ Account Management
⦁ Customer Success Management
⦁ Windows Operating Systems (Win10 and Win11)
⦁ Product Troubleshooting
⦁ Antivirus Software
⦁ Microsoft Outlook
⦁ Hardware and Peripherals
⦁ Technical Documents Comprehension
⦁ MS Office Proficiency
⦁ Technical Troubleshooting
⦁ Application Installations
⦁ LAN/WAN
⦁ Issue Troubleshooting
⦁ Complaint Resolution
⦁ Call Center Operations
⦁ DHCP/DNS Ethernet and Firewall

Languages

  • English — Native or Bilingual
Resume
Profile
Print

J.S Vaughn

Logical, solution-focused IT professional with 25+ years of remarkable experience in providing comprehensive technical support to clients and companies.  Adept at leveraging superior analytical thinking skills to prioritize tasks, identify issues, and provide timely resolutions.  Possess incomparable communication abilities to convey innovative ideas to diverse audiences of varying technical expertise.

  Flint, MI, USA     

Work Experience

January 2012 - September 2023

Federal Contractor/IT Support Specialist

ECS-Federal

⦁ IT Support
⦁ Help desk Lead
⦁ SLA Reporting and Documentation
⦁ Inventory Management/Tracking
⦁ Internal Audit Reporting
⦁ Training/Mentorship
⦁ Active Directory Support
⦁ Share Point
⦁ Outlook Support
⦁ Office365 Support
⦁ Client/Operations Support

May 2008 - January 2012

Federal Contractor/IT Support Specialist

STG INCorporated

⦁Provides quality performance metrics reporting to upper management on a monthly basis.

⦁Assists with various technical writing tasks, including  policy and procedures along with inventory management, daily operational procedural tasks, and system performance and metrics in support of the EPA government Ann Arbor, MI contract.

⦁Help Desk lead and team contract SLA performance reporting.

June 1997 - September 2005

Field Systems Engineer

Hewlett Packard

•Notably acknowledged for quality of proactive customer support by updating patches and firmware, and system hardware testing; including disk arrays,utilizing fiber and backup systems using VERITAS Backup to insure system stability and reliability, to Top-Notch Industry leaders.

•Assisted with troubleshooting complex problems related to product design or manufacturing issues.

Education

Financed 100% of college education via scholarship

Northwood University

Computer Science

1993 - 1997

Skills

⦁ Hardware/Software Upgrades
⦁ Configuration Management
⦁ Cost Analysis
⦁ Information Protection
⦁ Systems Analysis
⦁ Technical Support
⦁ Data Recovery
⦁ Software Installation
⦁ Performance Testing
⦁ Customer Service
⦁ Application Support
⦁ Hardware Diagnostics
⦁ Account Management
⦁ Customer Success Management
⦁ Windows Operating Systems (Win10 and Win11)
⦁ Product Troubleshooting
⦁ Antivirus Software
⦁ Microsoft Outlook
⦁ Hardware and Peripherals
⦁ Technical Documents Comprehension
⦁ MS Office Proficiency
⦁ Technical Troubleshooting
⦁ Application Installations
⦁ LAN/WAN
⦁ Issue Troubleshooting
⦁ Complaint Resolution
⦁ Call Center Operations
⦁ DHCP/DNS Ethernet and Firewall

Languages

  • English — Native or Bilingual