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CakeResume Talent Search

Advanced filters
On
Ready to interview
Taiwan
Taoyuan City, Taiwan
IT
No matches found.
1-2 years
2-4 years
4-6 years
6-10 years
10-15 years
More than 15 years
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On
Yuan Ze University
元智大學
Taiwan
Taoyuan City, Taiwan
Full-time
Engineering Management
Leadership + Management
Product Management
Yes
15+ people
Within one month
Engineering Manager
Bachelor of Science (BS)
No matches found.
2015
Current company
Off
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Aihuanhuan Energy
HTC VIVE
HTC 宏達國際電子股份有限公司
Interested in working remotely
No matches found.
Chinese - Native or Bilingual
English - Professional
English
4-6 years
6-10 years
10-15 years
More than 15 years
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  • Show all experiences
Avatar of Jack Chung.
Avatar of Jack Chung.
Jack Chung
Past
Head of Information Technology @Aihuanhuan Energy
・
2021 ~ 2023
Engineering Manager
Within one month
50%. ● Reduced operational costs by 50% by introducing features to optimize business processes. ● Established IT systems (ERP, OA, M365, Enterprise WeChat) from scratch and implemented a hybrid IT infrastructure across various city offices and cloud platforms. Manager • HTC VIVE SepFeb 2021 VIVEPORT is a VR content store platform compatible with all major headsets, offering a subscription plan for gaming content. https://www.viveport.com/ Roles & Responsibilities: ● Led a team of 8 members and collaborated with cross-functional teams to ensure projects were delivered on time with great quality
Leadership + Management
Engineering Management
Product Management
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
元智大學 Yuan Ze University
・
Computer Science

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within one year
Avatar of Jack.
Jack
User Researcher
Taipei, 台灣
Professional Background
Current status
Employed
Job Search Progress
Not open to opportunities
Professions
UX Design
Fields of Employment
AdTech / MarTech
Work experience
More than 15 years
Management
None
Skills
Usability Testing
User Interviews
Google Analytics
Online Survey Design
Heuristic Evaluation
Recruiting
Languages
English
・
Professional
Job search preferences
Positions
UX Researcher/Designer
Job types
Full-time
Locations
Taipei, 台灣, New Taipei City, Taiwan
Remote
Interested in working remotely
Freelance
No
Educations
School
Bentley University
Major
Human Factors in Information Design
Print

Jack

Sr. UX Researcher

Master of Science in Human Factors in Information Design. 15+ years of experience in software testing and evaluation, technical editing/writing, web site management, software localization, and E-commerce. Seeking a position as a member of a multi-disciplinary usability team committed to fostering excellence in the user experience.

工作經歷

User Researcher • Rosetta.ai

July 2022 - September 2022

Advertising Project Manager • LiTV

May 2021 - July 2022

Created and managed timelines for web-based and CTV-based advertising projects. Collaborate daily in one-on-one discussions with ad-ops, content operators, designers, and frontend & backend developers to prioritize, problem-solve and update project status.

Sr. UX Researcher  •  PIXNET Digital Media Corporation

May 2016 - Sep 2020

Brought users' voices to the development teams: recruited, and facilitated weekly user interview sessions; planned, designed, and contracted out the equipment for interview & observation rooms. Improved the UX guidelines for advertisements on the company website; planned the Google Analytics events and analyzed the collected results. Wrote the SOP for interview equipment (for in-person interviews) and the procedures for remote interviews.

Contract Translator  •  Opera Software ASA

Nov 2001 - Nov 2016

Translated and tested user interfaces and help files of the Opera Browser into Traditional Chinese on various platforms including Windows, Mac, and Smartphones/TV.

Sr. UX Researcher  •  Trend Micro

Apr 2006 - May 2016

A liaison between business stakeholders and users. Gathered, observed, and uncovered issues encountered by users. Compiled, prioritized issues, and sent them to stakeholders. Committed to improving the user experience of Consumer and SB products, such as flagship products: Trend Micro Internet Security and Worry-Free Business Security.

CX Analyst  •  Keynote Systems, Inc (Watchfire, Inc.)

Jun 2006 - May 2007

Performed User Task Assessments and Competitive Intelligence/benchmarking studies for firms in the Internet broadband content industry.

Contract Quality Rater  •  Google Inc

Jan 2006 - Aug 2006

Evaluated web pages based on the scale provided by Google - on a per-project basis through ABE Services.

Online Editor  •  PC Home Online, Inc

Aug 2000 - Jul 2003

Coordinated efforts of web designers, engineers, and marketing personnel to remodel the company's home page and maintain website. Conducted testing and evaluation of various download software available on the portal site. Wrote and published daily articles on PC Home Online website and an email newsletter. Reviewed additional submitted articles by multiple authors. Selected and published the most appropriate stories on the company home page.

學歷

2003 - 2004

Bentley University

MS, Human Factors in Information Design.

Academic Scholarship 2003-2004

Courses Taken: Usability Testing and Assessment Project Management, Paper Prototyping, Localization & the Global Market, Information Architecture, Universal Design & Accessibility, Negotiation

1996-1998

National Chung Hsing University

MS, Soil and Environmental Sciences


1992-1996

National Chung Hsing University

BS, Soil and Environmental Sciences

技能

User Experience

  • Heuristic review
  • Usability testing
  • In-person & remote interviews
  • Card sorting
  • Paper prototyping
  • Persona/Scenario development
  • Online survey
  • Focus group

Product

  • Competitor analysis
  • Business research

Language

  • Chinese (spoken: Mandarin and Taiwanese; written: Traditional-Chinese [native], Simplified-Chinese [advanced])
  • Japanese [novice]
  • English [excellent]
Resume
Profile
Print

Jack

Sr. UX Researcher

Master of Science in Human Factors in Information Design. 15+ years of experience in software testing and evaluation, technical editing/writing, web site management, software localization, and E-commerce. Seeking a position as a member of a multi-disciplinary usability team committed to fostering excellence in the user experience.

工作經歷

User Researcher • Rosetta.ai

July 2022 - September 2022

Advertising Project Manager • LiTV

May 2021 - July 2022

Created and managed timelines for web-based and CTV-based advertising projects. Collaborate daily in one-on-one discussions with ad-ops, content operators, designers, and frontend & backend developers to prioritize, problem-solve and update project status.

Sr. UX Researcher  •  PIXNET Digital Media Corporation

May 2016 - Sep 2020

Brought users' voices to the development teams: recruited, and facilitated weekly user interview sessions; planned, designed, and contracted out the equipment for interview & observation rooms. Improved the UX guidelines for advertisements on the company website; planned the Google Analytics events and analyzed the collected results. Wrote the SOP for interview equipment (for in-person interviews) and the procedures for remote interviews.

Contract Translator  •  Opera Software ASA

Nov 2001 - Nov 2016

Translated and tested user interfaces and help files of the Opera Browser into Traditional Chinese on various platforms including Windows, Mac, and Smartphones/TV.

Sr. UX Researcher  •  Trend Micro

Apr 2006 - May 2016

A liaison between business stakeholders and users. Gathered, observed, and uncovered issues encountered by users. Compiled, prioritized issues, and sent them to stakeholders. Committed to improving the user experience of Consumer and SB products, such as flagship products: Trend Micro Internet Security and Worry-Free Business Security.

CX Analyst  •  Keynote Systems, Inc (Watchfire, Inc.)

Jun 2006 - May 2007

Performed User Task Assessments and Competitive Intelligence/benchmarking studies for firms in the Internet broadband content industry.

Contract Quality Rater  •  Google Inc

Jan 2006 - Aug 2006

Evaluated web pages based on the scale provided by Google - on a per-project basis through ABE Services.

Online Editor  •  PC Home Online, Inc

Aug 2000 - Jul 2003

Coordinated efforts of web designers, engineers, and marketing personnel to remodel the company's home page and maintain website. Conducted testing and evaluation of various download software available on the portal site. Wrote and published daily articles on PC Home Online website and an email newsletter. Reviewed additional submitted articles by multiple authors. Selected and published the most appropriate stories on the company home page.

學歷

2003 - 2004

Bentley University

MS, Human Factors in Information Design.

Academic Scholarship 2003-2004

Courses Taken: Usability Testing and Assessment Project Management, Paper Prototyping, Localization & the Global Market, Information Architecture, Universal Design & Accessibility, Negotiation

1996-1998

National Chung Hsing University

MS, Soil and Environmental Sciences


1992-1996

National Chung Hsing University

BS, Soil and Environmental Sciences

技能

User Experience

  • Heuristic review
  • Usability testing
  • In-person & remote interviews
  • Card sorting
  • Paper prototyping
  • Persona/Scenario development
  • Online survey
  • Focus group

Product

  • Competitor analysis
  • Business research

Language

  • Chinese (spoken: Mandarin and Taiwanese; written: Traditional-Chinese [native], Simplified-Chinese [advanced])
  • Japanese [novice]
  • English [excellent]