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On
4-6 years
6-10 years
10-15 years
More than 15 years
Taipei City, Taiwan
Past
Team Leader @TaskUs 美商泰優股份有限公司台灣分公司2018 ~ Present
・
Team Leader
Within two months
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
淡江大學 Tamkang University
・
法文
Consultant @Global Advanced IT Connections2024 ~ 2024
・
Product Owner, Business Analyst, System Analyst
Within one month
both web and mobile app manual testing • Documentation Business System Analyst • Innova Solutions Taiwan AugustApril 2024 Roles: SCRUM MASTER • Led Stand-up meetings and collaborative sessions for Taiwan Team and contributed to effective communication and teamwork. • Provided support to the Product Owner by facilitating Sprint Retrospective Sessions, ensuring continuous improvement and team reflection. • Involved in Program Increment and Iteration Plannings and Demo sessions. BUSINESS SYSTEM ANALYST • Partnered with Product Owners and Operations team to define and document business requirements, identify issues, and propose process improvements. • Facilitated Backlog Grooming/Refinement Sessions, ensuring: - 100% team alignment on
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Adamson University
・
Information Technology
Software Engineering Section Manager @仁寶2023 ~ Present
・
Lead Designer, Senior Consultant, Design Manager
Within one month
Danny_Teng DOMAIN KNOWLEDGE -Smart wearable devices / Smart medicine -Product testing and quality assurance process improvement. -Manufacturing product test program development. -Automatic tool development. -Graphical user interface development. -Robot arm system : ABB, Rotot Studio -Interactive Control : VISA, SCPI, GPIB -Supervised learning: Data Annotation / Data Labeling -Smart manufacturing -DevOps TECHNICALS SKILLS -Python / PyQt / Pandas / Openpyxl / PyVisa / Pywinauto / Crawler / FastAPI -VUE.js / PostgreSQL / Linux / Prestd / Docker / JavaScript -ABB Robot / Robot Studio / RAPID Taipei, Taiwan 工作經歷 Software Engineering Section
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
National Taipei University of Technology
・
電機系Past
Leader of APAC @FurniturePros Logistics Solutions Inc.2022 ~ 2023
・
VP of Operations
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
逢甲大學 Feng Chia University
・
科技管理研究所
Past
Director, Semiconductor Packaging R&D @Texas Instruments2020 ~ 2023
・
Director or Managing Director above
Within one month
Sean Kuo Director, Semiconductor Packaging R&D; Senior Member of Technical Staff 20 year experience in Semiconductor Package Development, Quality, Reliability and Assembly process improvement. 14+ year leading cross functional teams in global organization to achieve sustainable best records, improve customer satisfaction and increase stakeholder values. Demonstrated a dynamic combination of strategic leadership and technical expertise; deep understanding in problem-solving skill and program/supply chain/budget management; enthusiasm in people development. Taipei City, Taiwan [email protected] https://www.linkedin.com/in/sean-kuo-47247a25
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
More than 15 years
University of Michigan
・
Mechanical Engineering / Industrial Engineering
Director of Product Engineering @SV TCL2017 ~ Present
・
管理職
Within one month
P. Contact Probe Co., Ltd. Lead RD team in Dongguan mainly for consumer connectors and automotive connectors development. Develop and enhance capability of RD team in terms of problem solving, data analysis, statistic method which can apply on daily activities. Help project team on critical process improvement and problem solving in some key supplier. Also provide support to sales for technical communication with customers. 一月十二月 2016 Taipei, Taiwan Director of R&D Center C.C.P. Contact Probe Co., Ltd. 1. Work with
Employed
・
Ready to interview
Full-time / Not interested in working remotely
More than 15 years
NTOU (Unofficial)
・
Material Engineering
Sr. Technical Product Manager @FunNow 曙客股份有限公司2022 ~ Present
・
專案經理、產品經理、系統分析師
Within one month
various payment methods, label-based search, dynamic pricing via different sale channels, and user-preference recommendation engine to optimise user experience and to boost CVR. • Supervised the AsiaYo Data team, establishing a data pipeline by Airflow™, and building a report system on Tableau™, to accelerate decision-making process across BUs. • Initiated behaviour tracking on the supply-side behaviour of hotels, homestay owners and large-scale operators, analysed their inventory and price synchronisation rate, and proactively followed up communication, and optimised the rejection rate from 25% to 6%. Sr. Technical Consultant • AsiaYo 三月二
Employed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
University of Southampton
・
Operational Research and Finance
Assistant Customer Service Manager @Lalamove小蜂鳥國際物流有限公司2022 ~ Present
・
Customer Service Manager
Within one month
Lauren Liu 🤝🏻 | Cross-Functional Collaboration 🎯 | Performance Management & Analytics 🚀 | Process Enhancement & Optimization 📅 | Resource Allocation & Workforce Planning 📈 | Data Analysis & Insights Utilization Taipei City, Taiwan Event Bangkok Cross Functional Summit Global CX summit in Bangkok. HK/SG/MY/PH/VN/TH/IN/BD/BR/MX Group & Market Sharing Beach Cleaning Event I volunteered for a company-sponsored beach cleaning event aimed at environmental protection. Work Experience AprPresent Assistant Customer Service Manager Lalamove # Foster positive teamwork and growth in a collaborative environment. # Collaborate across
Employed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Providence University
・
Mass Communication
Quality Manager @鴻準精密工業股份有限公司2023 ~ Present
・
Quality Manager /Supplier Quality
Within one month
playing a pivotal role in establishing a branch factory in Vietnam. I spearheaded the efforts to attain ISO9001/14001/45001 certifications for the facility, demonstrating my commitment to quality excellence at a global scale. With my diverse expertise, deep understanding of product engineering, quality assurance, and process improvement in the electronics industry, I am confident in my ability to make a significant positive impact on any organization in this sector. 工作經歷 Quality Manager • 鴻準精密工業股份有限公司 十月Present Responsibilities: - Lead a team
Employed
・
Open to opportunities
Full-time / Interested in working remotely
10-15 years
成功大學
・
化學工程Senior Manager @New Green Power Co. Ltd. 永鑫能源股份有限公司2019 ~ Present
・
Manager
Within two months
Employed
Full-time / Interested in working remotely
More than 15 years
Providence University 靜宜大學
・
Marketing,Organization and Human ResourceThe Most Lightweight and Effective Recruiting Plan
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
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Within one month
Director of Tech Service @ iKala 愛卡拉互動媒體股份有限公司
iKala 愛卡拉互動媒體股份有限公司
・
2022 ~ 2024
Professional Background
Current status
Employed
Job Search Progress
Not open to opportunities
Professions
System Architecture, Organization Management, Local Manager
Fields of Employment
Information Services, SaaS / Cloud Services, Cyber Security
Work experience
10-15 years
Management
I've had experience in managing 10-15 people
Skills
Languages
Chinese
・
Native or Bilingual
English
・
Intermediate
Job search preferences
Positions
IT經理、資安經理、專案經理、產品經理
Job types
Full-time
Locations
台灣台北
Remote
Interested in working remotely
Freelance
Educations
School
私立靜宜大學
Major
資訊工程
Lee Yiong Jye (Jackal Lee)
: [email protected] : +886936221152
A seasoned IT Lead and Solution Architect with over 10 years of experience in multinational IT management, a solid understanding of service and infrastructure architecture design, service reliability and performance optimization, and work experience with developer and product teams. Recognized for delivering leading-edge solutions that consistently meet complex business requirements.
Certificates
CORE COMPETENCIES
- Tech Strategic Planning
- Architecture Optimization
- Team Leadership
- Project Management
- Resource Allocation
- Vendor Management
- Cross Team Collaboration
- Research & Analysis
- Process Improvements
Familiar Technology
- Amazon Web Service
- Google Cloud
- Service Architecture
- CDN
- Video/Live Streaming
- Cyber Security
- End to End Performance Monitoring
- SRE
- ITSM
PROFESSIONAL EXPERIENCE
iKala, Director of Tech Service Dept., Feb. 2022 ~ Now
iKala is a cloud service provider that guides and works with both enterprises and startups to construct reliable and efficient internet services.
- We have recently restructured our organization in accordance with our company’s operating strategy. Our Tech Service team, which includes solutions architects, technical account managers, and project managers, is dedicated to providing end-to-end service to our customers, from the pre-sales stage to engaging potential customers to the post-sales stage to assisting our existing customers in growing their businesses.
- As the Director of the Tech Service Dept., I focus on determining the business direction and forecasting the cloud services market, analyzing competitors, setting business strategies and goals, and developing solutions based on multi-cloud and customer demand, and also assist in marketing events for solution promotion and sales training, initiate product promotion materials and application demonstrations for sales training.
- Additionally, I source, analyze, and define cloud-based products and services in line with the ecosystem on Amazon Web Services (AWS), Google Cloud Platform (GCP), and multi-cloud architecture, cooperate with the delivery team, design iKala Cloud technical support and managed service processes, helping sales teams to expand business to multi-cloud/hybrid cloud services for our existing or potential customers.
CloudMile, Solution Architect, Mar. 2021 ~ Feb. 2022
CloudMile is a IT solution provider and also a Google Cloud Certified managed service provider(MSP) as a solution architect I am focus on gaming and media customer, assist them to modernize their infrastructure or service architecture.
- Successfully work with a MNC to build up a end to end live streaming service product for their new business within a week.
- Assist customer to build up their product with robust service architecture.
- Provide solutions that consistent meet customer's complex business requirements.
- Review service / infrastructure architecture and provide optimization proposal.
- Help customer to resolve their technical issue or service paint point.
Acer, Digital Framework Manager of Global IT Dept., May. 2020 ~ Mar. 2021
Focus on lead Acer adopt modern IT infrastructure transform, make policy of multi cloud governance, member of common technology committee import new tech to improve IT service.
- War room / daily operation dashboard design and development.
- Monitoring and ITSM system integration.
- Refine application / infrastructure performance monitoring system.
- Define AWS, Azure, GCP governance policy.
- Cloud security event response.
Online game industry, Manager of IT Dept., Mar. 2019 ~ May. 2020
Lead SRE, MIS and tech support team to provide infrastructure for 3 R&D teams and more than 10 platforms, design infrastructure using cutting edge technology to keep services running stable and agile.
- NOC team monitoring system and war room design and implement.
- Application / infrastructure performance / synthetic monitoring solution design and implement.
- Migrate and refactoring on-premise data center to AWS and Azure within 3 months.
- Reduce infrastructure cost more than 30%.
- Implement multi CDN architecture.
- Information security incident analysis and processing.
- Recruitment, budgeting, departmental culture planning and leadership.
CATCHPLAY, Manager of Technology Dept., Aug. 2016 ~ Mar. 2019
As an manager of technology department, was responsible for two teams, one is IT operation team that performed day to day management and support for IT service in Taiwan, Indonesia office, the other is platform tech support team that provide our customer and partner tier 2 tech support in Taiwan, Indonesia and Singapore.
- Global online streaming, CDN performance and customer watching experience monitoring tool design and development.
- Build out of data center and office infrastructure for Taiwan and Indonesia.
- Architecture design and implementation for hybrid CDN with public and private edge.
TutorABC, Assistant Manager of Global Infrastructure Dept., Mar. 2014 ~ Aug. 2016
Was responsible for leading and managing a system operation team in auditing and implementing improvements to all the monitoring system and internal cyber security. Also involved in infrastructure managing, planning, scheduling & reporting on project activities.
- Special expertise in monitoring system development, work with in-house development team to create big data analysis and automatic operated service architecture.
- Service operation and customer service war room dashboard design and development.
- Import application, infrastructure performance and network wire data monitoring system to enhance global IT service visibility.
- Implement smart mailing system that enables EDM to speed up delivery and improve deliver success rate over 150%.
- Adopt ticket system, that enables service request between different department can be quickly process and easy to tracking status.
- Planed and integration multiple cybersecurity solutions to meet company policy.
SoftPRO, Pre-sales Engineer, Nov 2011 ~ Mar 2014
Served a system performance engineer, our clients most is financial, securities, life insurance company and telecom, we give assistance to design and deploy 7x24 end-to-end monitoring system to help our customer investigate performance bottleneck and potential defect to improve their application or online service quality.
- Recognized for delivering leading edge monitoring solutions that consistent meet complex customer requirements.
- Possess strong knowledge of the software development. Provided training, education and support to more than 30 customer engineers.
- Build out of internal product lab and LAN infrastructure.
EDUCATION
Providence University, Master of Computer Science and Information Engineering, 2008 ~ 2010
National Formosa University, Bachelor of Computer Science and Information Engineering , 2004 ~ 2008
Lee Yiong Jye (Jackal Lee)
: [email protected] : +886936221152
A seasoned IT Lead and Solution Architect with over 10 years of experience in multinational IT management, a solid understanding of service and infrastructure architecture design, service reliability and performance optimization, and work experience with developer and product teams. Recognized for delivering leading-edge solutions that consistently meet complex business requirements.
Certificates
CORE COMPETENCIES
- Tech Strategic Planning
- Architecture Optimization
- Team Leadership
- Project Management
- Resource Allocation
- Vendor Management
- Cross Team Collaboration
- Research & Analysis
- Process Improvements
Familiar Technology
- Amazon Web Service
- Google Cloud
- Service Architecture
- CDN
- Video/Live Streaming
- Cyber Security
- End to End Performance Monitoring
- SRE
- ITSM
PROFESSIONAL EXPERIENCE
iKala, Director of Tech Service Dept., Feb. 2022 ~ Now
iKala is a cloud service provider that guides and works with both enterprises and startups to construct reliable and efficient internet services.
- We have recently restructured our organization in accordance with our company’s operating strategy. Our Tech Service team, which includes solutions architects, technical account managers, and project managers, is dedicated to providing end-to-end service to our customers, from the pre-sales stage to engaging potential customers to the post-sales stage to assisting our existing customers in growing their businesses.
- As the Director of the Tech Service Dept., I focus on determining the business direction and forecasting the cloud services market, analyzing competitors, setting business strategies and goals, and developing solutions based on multi-cloud and customer demand, and also assist in marketing events for solution promotion and sales training, initiate product promotion materials and application demonstrations for sales training.
- Additionally, I source, analyze, and define cloud-based products and services in line with the ecosystem on Amazon Web Services (AWS), Google Cloud Platform (GCP), and multi-cloud architecture, cooperate with the delivery team, design iKala Cloud technical support and managed service processes, helping sales teams to expand business to multi-cloud/hybrid cloud services for our existing or potential customers.
CloudMile, Solution Architect, Mar. 2021 ~ Feb. 2022
CloudMile is a IT solution provider and also a Google Cloud Certified managed service provider(MSP) as a solution architect I am focus on gaming and media customer, assist them to modernize their infrastructure or service architecture.
- Successfully work with a MNC to build up a end to end live streaming service product for their new business within a week.
- Assist customer to build up their product with robust service architecture.
- Provide solutions that consistent meet customer's complex business requirements.
- Review service / infrastructure architecture and provide optimization proposal.
- Help customer to resolve their technical issue or service paint point.
Acer, Digital Framework Manager of Global IT Dept., May. 2020 ~ Mar. 2021
Focus on lead Acer adopt modern IT infrastructure transform, make policy of multi cloud governance, member of common technology committee import new tech to improve IT service.
- War room / daily operation dashboard design and development.
- Monitoring and ITSM system integration.
- Refine application / infrastructure performance monitoring system.
- Define AWS, Azure, GCP governance policy.
- Cloud security event response.
Online game industry, Manager of IT Dept., Mar. 2019 ~ May. 2020
Lead SRE, MIS and tech support team to provide infrastructure for 3 R&D teams and more than 10 platforms, design infrastructure using cutting edge technology to keep services running stable and agile.
- NOC team monitoring system and war room design and implement.
- Application / infrastructure performance / synthetic monitoring solution design and implement.
- Migrate and refactoring on-premise data center to AWS and Azure within 3 months.
- Reduce infrastructure cost more than 30%.
- Implement multi CDN architecture.
- Information security incident analysis and processing.
- Recruitment, budgeting, departmental culture planning and leadership.
CATCHPLAY, Manager of Technology Dept., Aug. 2016 ~ Mar. 2019
As an manager of technology department, was responsible for two teams, one is IT operation team that performed day to day management and support for IT service in Taiwan, Indonesia office, the other is platform tech support team that provide our customer and partner tier 2 tech support in Taiwan, Indonesia and Singapore.
- Global online streaming, CDN performance and customer watching experience monitoring tool design and development.
- Build out of data center and office infrastructure for Taiwan and Indonesia.
- Architecture design and implementation for hybrid CDN with public and private edge.
TutorABC, Assistant Manager of Global Infrastructure Dept., Mar. 2014 ~ Aug. 2016
Was responsible for leading and managing a system operation team in auditing and implementing improvements to all the monitoring system and internal cyber security. Also involved in infrastructure managing, planning, scheduling & reporting on project activities.
- Special expertise in monitoring system development, work with in-house development team to create big data analysis and automatic operated service architecture.
- Service operation and customer service war room dashboard design and development.
- Import application, infrastructure performance and network wire data monitoring system to enhance global IT service visibility.
- Implement smart mailing system that enables EDM to speed up delivery and improve deliver success rate over 150%.
- Adopt ticket system, that enables service request between different department can be quickly process and easy to tracking status.
- Planed and integration multiple cybersecurity solutions to meet company policy.
SoftPRO, Pre-sales Engineer, Nov 2011 ~ Mar 2014
Served a system performance engineer, our clients most is financial, securities, life insurance company and telecom, we give assistance to design and deploy 7x24 end-to-end monitoring system to help our customer investigate performance bottleneck and potential defect to improve their application or online service quality.
- Recognized for delivering leading edge monitoring solutions that consistent meet complex customer requirements.
- Possess strong knowledge of the software development. Provided training, education and support to more than 30 customer engineers.
- Build out of internal product lab and LAN infrastructure.
EDUCATION
Providence University, Master of Computer Science and Information Engineering, 2008 ~ 2010
National Formosa University, Bachelor of Computer Science and Information Engineering , 2004 ~ 2008