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4-6 years
6-10 years
10-15 years
More than 15 years
Sr. Quality Analyst @Satyam BPO2008 ~ 2009
・
Product/Project Manager
Within two months
Sandhya Rastogi- Srivastava ITIL - V4 Certified Change Management Professional @ BT | Operations Continuous Improvement Lead (OCIL) Kolkata, West Bengal, India Experienced ITIL certified Project Manager with a proven track record of successfully leading transformational projects. Demonstrated expertise in handling multiple projects and domains, with the ability to adapt to new technologies and challenges. Work Experience Change Management Professional • BT AprilPresent As a Project Manager at British Telecom, I am responsible for overseeing and managing projects to ensure successful delivery. I utilize my strong leadership skills and excellent communication skills to effectively collaborate with stakeholders and drive project
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Axelos
・
Information Technology
Software Tester @MAXGEN TECHNOLOGIES2018 ~ 2019
・
Software tester
Within two months
Test Scenarios and Defect Report. Work within development scrum teams using agile methodology. Collaborating with BA’s Education Oxford Brookes University M.Sc Digital Marketing •University of Kerala B.Tech Computer science and Engineering •Skills Testing Software Testing Test Cases Agile Methodologies STLC and Defect life cycle Mobile Application Testing Bug Tracking Bug Reporting Functional Testing Regression Testing retesting & Regression Unit Testing Intune Microsoft 365 Suite ITIL Microsoft Office Excel Languages English — Professional Hindi — Native or Bilingual Malayalam — Native or Bilingual Marathi — Fluent Certification ISTQB Foundation Level. Microsoft 365 Certified: Endpoint Admi...
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Oxford Brookes University
・
M.Sc Digital Marketing
Ready to interview
Full-time / Interested in working remotely
10-15 years
DAV PG college
・
CommerceERP資訊工程師-ERP Software Engineer @南茂科技股份有限公司 ChipMOS TECHNOLOGIES2022 ~ Present
・
Engineer, SA, SD, Data Analyst, PM
Within one month
Employed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
國立成功大學 National Cheng Kung University
・
Industrial and Information Management
Consultant ll @EY2023 ~ Present
・
Consultant
Within two months
Harshit Jamwal 5+ years of Service-now Developer experience in Service-now framework and Agile software development with ITSM, HRSD, ITOM, process with strong knowledge of ITIL framework and SDLC. Work Experience Consultant ll • Ernst & Young LLP Project 1: Anheuser-Busch InBev J ulyJan 2024 Description: Implemented End-to-end ServiceNow Discovery to streamline IT infrastructure management and enhance operational efficiency. Hands-on experience in configuring and deploying Discovery schedules for both on-premises and cloud environments. Proficient in setting up and managing Discovery for diverse cloud platforms, including AWS, and Azure as well as on
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Birla Institute of Technology and Science, Pilani
・
Computer ScienceConsultant @Fusion Global Business Solutions2019 ~ 2023
・
RPA Developer / IT Lead
Within one month
Employed
Full-time / Interested in working remotely
10-15 years
Städtische Berufsschule für Informationstechnik
・
Fachinformatiker für Systemintegration
IT Analyst I Service Integration & Management @Tata Consultancy Services2014 ~ Present
・
IT Analyst I Service Integration & Management
Within two months
Atif Ahmad IT Analyst I Service Integration & Management A dynamic, team spirited performance driven professional having around 16+ years of rich ITSM/Finance experience. An ITIL Foundation Certified Professional. Worked on complete Service delivery and end to end Project Management for complete ITSM for ServiceNow suite related to various global implementation/ operational projects. Looking for a challenging opportunity in Transition, Incident Management, Change Management, Problem Management and Service delivery role. [email protected], India linkedin.com/in/atif-ahmad-425a76127 Work Experience IT Analyst I Service Integration & Project
Employed
Full-time / Interested in working remotely
10-15 years
Sikkim Manipal University
・
M.B.A Finance
Sportsbook & Payments Service Operations Lead @William Hill2020 ~ Present
・
Within one month
Angel Dimitrov Ivanov Service Owner [email protected] LinkedIn Summary With more than 20 years of experience in the IT industry, I am an experienced decision-maker driven by data. I am certified in Kepner-Tregoe problem management, ITIL, Amazon Web Services, Linux, Microsoft, and VMware. My expertise covers various areas, including product and service planning, SLAs, SLOs, SLIs, project management, technical support management, and technical coaching. My main focus is on implementing DevOps and SRE best practices to empower IT teams in achieving their Key Performance Indicators (KPIs) and Objectives and Key Results
Full-time / Interested in working remotely
6-10 years
Kepner Tregoe Resolve
・
Problem Management
Offline
Offline
Past
Associate Consultant @Capgemini Technology Services India Limited2016 ~ 2019
・
Test Engineer/QA Analyst
Within six months
Infrastructure Foudations 2020 Associate Oracle Autonomous Database Cloud 2020 Specialist Certied SAFe 4 Devops Practitioner Oracle Database 11g : SQL Fundamentals Strengths Dedicated and responsible Flexible and easily adoptable Good communication skills Quick Learner Competencies I ncident and Problem management Application Support Customer Service Management Operations Setup Escalation management Test Management ITIL foundation Tools & PL Office 365 Microsoft Excel, Powerpoint, word Jira Confluence ServiceNow Windows server/Administration Active Directory Linux Work Experience SAWTEST, Lead Engineer, February 2021 ~ August 2023 Client: Microsoft(Qualcomm), Lenovo(MTK), MediaTek, Vivo , OPPO Locations: The Netherlands ・United States・France・Belgium・Germany・Italy・Spain・Poland Device acquisition
Unemployed
Full-time / Interested in working remotely
4-6 years
JNTU
・
Bachelor of Technology in Electronics and Communication Engineering
Infrastructure Service Management @eteam infoservice pvt Ltd2022 ~ Present
・
IT Infrastructure
Within six months
ELAVARASAN RAJA To leverage my expertise in Major Incident Management and Governance to provide exceptional technical support and lead root cause analysis efforts for a reputable organization. Seeking a challenging role that allows me to utilize my skills to drive process improvements and enhance service delivery, while also offering opportunities for professional growth| [email protected] | Tamil Nadu, INDIA. Career Highlights Click Here Major Incident Manager | JulPresent eTeam Infoservices Pvt. Ltd. (Contract to Accenture Software Solutions Ltd.) Provide major incident management support to a German multinational software company (SAP) in Bangalore
Employed
Full-time / Interested in working remotely
6-10 years
Saveetha University
・
B.Tech., - Information TechnologyThe Most Lightweight and Effective Recruiting Plan
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within six months
Test Engineer, Field Tester
SAWTEST
・
2021 ~ 2023
Professional Background
Current status
Unemployed
Job Search Progress
Professions
Other
Fields of Employment
Work experience
4-6 years
Management
Skills
Languages
English
・
Fluent
Job search preferences
Positions
Test Engineer/QA Analyst
Job types
Full-time
Locations
Netherlands
Remote
Interested in working remotely
Freelance
Educations
School
JNTU
Major
Bachelor of Technology in Electronics and Communication Engineering
Jaheer Babu Dorigundla
Ambitious and goal-driven IT Professional offering a steadily advancing International IT experience providing an expert IT Operations management, technical support and testing products, actively looking for job opportunities in The Netherlands. (I possess a work permit and no sponsorship is needed in the future too. I am willing to work in shifts and also willing to travel in Europe if the project requires travelling).
Mobile No: +31(0)616407993
Amsterdam, Netherlands.
[email protected]
Skills
Certifications
- ISTQB Foundation Level Certification
- Oracle cloud Infrastructure Foudations 2020 Associate
- Oracle Autonomous Database Cloud 2020 Specialist
- Certied SAFe 4 Devops Practitioner
- Oracle
Database 11g : SQL Fundamentals
Strengths
- Dedicated and responsible
- Flexible and easily adoptable
- Good communication skills
- Quick Learner
- Dedicated and responsible
- Flexible and easily adoptable
- Good communication skills
- Quick Learner
Competencies
- Incident and Problem management
- Application Support
- Customer Service Management
- Operations Setup
- Escalation management
- Test Management
- ITIL foundation
Tools & PL
- Office 365
- Microsoft Excel, Powerpoint, word
- Jira
- Confluence
- ServiceNow
- Windows server/Administration
- Active Directory
- Linux
Work Experience
SAWTEST, Lead Engineer, February 2021 ~ August 2023
Client: Microsoft(Qualcomm), Lenovo(MTK), MediaTek, Vivo , OPPO
Locations: The Netherlands ・United States・France・Belgium・Germany・Italy・Spain・Poland
- Device acquisition, flashing on latest SW built, performing stationary, mobility testing, Network Testing.
- Performed Testing on IoT devices which includes upgrading to latest version, configuring, testing, QA and documentations.
- Performed debugging analysis in LTE and VoLTE technologies for finding the possible root cause.
- Tested the call quality on 2G and 3G network, 4G & 5G NSA networks.
- Mobile Device Management (MDM) in Andriod.
- Provided full R&D support and maintenance for pre and post launch products, including reproduction and diagnosis of problem.
- Preparation of bug & test summary report, Execution of test cases on GSM, WCDMA/UMTS, LTE, IRAT and VoLTE, Involvement in Test plan Preparation and preparation of test strategy.
- Enable the team to identify gaps and develop corrective plans as and when needed, helping them implement corrective plans to ensure customer satisfaction.
- Ensured the team is actively providing status to the Customer, ie., Updated Services leadership team on all major activities, projects, and critical issues.
- Timely tracking and updating KPIs.
- Ensured that the Incident and Problem process is used optimally. Always looked for identification of bottlenecks and opportunities for growth; continuously worked on improvements.
Saffo Solution Technology, Service Manager, July 2020 ~ January 2021
Client: Vivo, Lenovo, Oppo, Xiaomi
Locations: The Netherlands・Germany・Spain・Czechia・Italy
- Report the Performance/Functional issues observed during testing and uploaded the logs to Vendor.
- Work individually and also with the team in reviewing the test cases of colleagues.
- Conduct design and operational testing of internal controls within agreed timescales.
- Support audit activities and help to close any controls deficiencies identified.
- Balance and prioritise multiple tasks of different sizes and business importance.
- Create questionnaires using Microsoft forms to send out Surveys to collect feedback from the firm's technical workers.
- Maintains the SLA, actively assigns the unassigned incidents and ensure the MTTR and SLA's are strictly adhered.
Marquis Technologies BV, Test Engineer, Jun 2019 ~ April 2020
Client: Samsung, Moto, Oppo
Location: The Netherlands
- Test on Andriod platform embedded with Exynos, Qualcomm prototype devices(Chipset). And tested on Oneplus, Motorola, Oppo, Samsung and various prototype mobile devices
- Performed Performance test on specified route to check the Mobile Test behavior for Network related issues. Report the Performance/Functional issues observed during testing and uploading the logs to Vendor.
- Performed Sanity and functional testing with operators like TMobile, Vodafone, Tele2 and KPN
- Hands-on experience in LTE Architecture, UMTS Architecture(3G), GSM Architecture(2G), LTE IMS/VoLTE, SVC, SRVCC, Carrier Aggregation (CA), Non Carrier Aggregation, CSFB, VoLTE, Basic AT commands.
- Experience on tools like Shannon, QXDM, QPST, QCAT
- Good Understanding of LTE protocols and having good Knowledge on different LTE Channels and RACH process
- Worked on Document user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations.
- Test and evaluate hardware and software to determine efficiency, reliability, or compatibility with existing systems.
- Document procedures for hardware and software installation and use.
Capgemini Technology Services India Limited, Associate Consultant, Feb 2016 ~ Jan 2019
Client: Royal Bank of Canada, Canada
Location: Bangaloru, India
- Worked together with business and identified the business pain areas and provided the solution which provided the financial benefits to customer.
- Addressed the long pending and unsolvable issues in existing applications as part of Stabilisation drive.
- Enabled the various monitoring by using ELK Stack and PL SQL to monitor and identify the issues before business impacts.
- Enabled the self-heal for repeated issues.
Capgemini Technology Services India Limited, Senior Software Engineer, Feb 2014 ~ Feb 2016
Client: LPL Financial Holdings INC, USA
Location: India
- Analyzing Business requirement and preparing developing test cases, test execution and defect reporting and monitoring
- Test Case preparation, test execution, defect reporting and monitoring for specific business requirements. Used on Selenium IDE, UFT (QTP) for automation of test cases. And used HP QC, JIRA, Bugzilla tools for logging defects.
- Web based application testing with cross browser functionality testing.
- Investigating defect root and working closely with developers for product quality.
- Responsible for System testing, smoke testing, E2E testing and regression testing.
Education
JNTU, Bachelor of Engineering (HBO), Bachelor of Technology in Electronics and Communication Engineering, 2013
Completed BTech with 7.2 GPA.
Jaheer Babu Dorigundla
Ambitious and goal-driven IT Professional offering a steadily advancing International IT experience providing an expert IT Operations management, technical support and testing products, actively looking for job opportunities in The Netherlands. (I possess a work permit and no sponsorship is needed in the future too. I am willing to work in shifts and also willing to travel in Europe if the project requires travelling).
Mobile No: +31(0)616407993
Amsterdam, Netherlands.
[email protected]
Skills
Certifications
- ISTQB Foundation Level Certification
- Oracle cloud Infrastructure Foudations 2020 Associate
- Oracle Autonomous Database Cloud 2020 Specialist
- Certied SAFe 4 Devops Practitioner
- Oracle
Database 11g : SQL Fundamentals
Strengths
- Dedicated and responsible
- Flexible and easily adoptable
- Good communication skills
- Quick Learner
- Dedicated and responsible
- Flexible and easily adoptable
- Good communication skills
- Quick Learner
Competencies
- Incident and Problem management
- Application Support
- Customer Service Management
- Operations Setup
- Escalation management
- Test Management
- ITIL foundation
Tools & PL
- Office 365
- Microsoft Excel, Powerpoint, word
- Jira
- Confluence
- ServiceNow
- Windows server/Administration
- Active Directory
- Linux
Work Experience
SAWTEST, Lead Engineer, February 2021 ~ August 2023
Client: Microsoft(Qualcomm), Lenovo(MTK), MediaTek, Vivo , OPPO
Locations: The Netherlands ・United States・France・Belgium・Germany・Italy・Spain・Poland
- Device acquisition, flashing on latest SW built, performing stationary, mobility testing, Network Testing.
- Performed Testing on IoT devices which includes upgrading to latest version, configuring, testing, QA and documentations.
- Performed debugging analysis in LTE and VoLTE technologies for finding the possible root cause.
- Tested the call quality on 2G and 3G network, 4G & 5G NSA networks.
- Mobile Device Management (MDM) in Andriod.
- Provided full R&D support and maintenance for pre and post launch products, including reproduction and diagnosis of problem.
- Preparation of bug & test summary report, Execution of test cases on GSM, WCDMA/UMTS, LTE, IRAT and VoLTE, Involvement in Test plan Preparation and preparation of test strategy.
- Enable the team to identify gaps and develop corrective plans as and when needed, helping them implement corrective plans to ensure customer satisfaction.
- Ensured the team is actively providing status to the Customer, ie., Updated Services leadership team on all major activities, projects, and critical issues.
- Timely tracking and updating KPIs.
- Ensured that the Incident and Problem process is used optimally. Always looked for identification of bottlenecks and opportunities for growth; continuously worked on improvements.
Saffo Solution Technology, Service Manager, July 2020 ~ January 2021
Client: Vivo, Lenovo, Oppo, Xiaomi
Locations: The Netherlands・Germany・Spain・Czechia・Italy
- Report the Performance/Functional issues observed during testing and uploaded the logs to Vendor.
- Work individually and also with the team in reviewing the test cases of colleagues.
- Conduct design and operational testing of internal controls within agreed timescales.
- Support audit activities and help to close any controls deficiencies identified.
- Balance and prioritise multiple tasks of different sizes and business importance.
- Create questionnaires using Microsoft forms to send out Surveys to collect feedback from the firm's technical workers.
- Maintains the SLA, actively assigns the unassigned incidents and ensure the MTTR and SLA's are strictly adhered.
Marquis Technologies BV, Test Engineer, Jun 2019 ~ April 2020
Client: Samsung, Moto, Oppo
Location: The Netherlands
- Test on Andriod platform embedded with Exynos, Qualcomm prototype devices(Chipset). And tested on Oneplus, Motorola, Oppo, Samsung and various prototype mobile devices
- Performed Performance test on specified route to check the Mobile Test behavior for Network related issues. Report the Performance/Functional issues observed during testing and uploading the logs to Vendor.
- Performed Sanity and functional testing with operators like TMobile, Vodafone, Tele2 and KPN
- Hands-on experience in LTE Architecture, UMTS Architecture(3G), GSM Architecture(2G), LTE IMS/VoLTE, SVC, SRVCC, Carrier Aggregation (CA), Non Carrier Aggregation, CSFB, VoLTE, Basic AT commands.
- Experience on tools like Shannon, QXDM, QPST, QCAT
- Good Understanding of LTE protocols and having good Knowledge on different LTE Channels and RACH process
- Worked on Document user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations.
- Test and evaluate hardware and software to determine efficiency, reliability, or compatibility with existing systems.
- Document procedures for hardware and software installation and use.
Capgemini Technology Services India Limited, Associate Consultant, Feb 2016 ~ Jan 2019
Client: Royal Bank of Canada, Canada
Location: Bangaloru, India
- Worked together with business and identified the business pain areas and provided the solution which provided the financial benefits to customer.
- Addressed the long pending and unsolvable issues in existing applications as part of Stabilisation drive.
- Enabled the various monitoring by using ELK Stack and PL SQL to monitor and identify the issues before business impacts.
- Enabled the self-heal for repeated issues.
Capgemini Technology Services India Limited, Senior Software Engineer, Feb 2014 ~ Feb 2016
Client: LPL Financial Holdings INC, USA
Location: India
- Analyzing Business requirement and preparing developing test cases, test execution and defect reporting and monitoring
- Test Case preparation, test execution, defect reporting and monitoring for specific business requirements. Used on Selenium IDE, UFT (QTP) for automation of test cases. And used HP QC, JIRA, Bugzilla tools for logging defects.
- Web based application testing with cross browser functionality testing.
- Investigating defect root and working closely with developers for product quality.
- Responsible for System testing, smoke testing, E2E testing and regression testing.
Education
JNTU, Bachelor of Engineering (HBO), Bachelor of Technology in Electronics and Communication Engineering, 2013
Completed BTech with 7.2 GPA.