CakeResume Talent Search

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4-6 years
6-10 years
10-15 years
More than 15 years
Avatar of 翁宇函.
Avatar of 翁宇函.
Past
Product Designer @Freelance
2023 ~ Present
UI/UX Designer / Product Designer
Within one month
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of 魏文莉 Kallista Wei.
Avatar of 魏文莉 Kallista Wei.
Product Developer @Sararose International Inc
2020 ~ Present
Product/Project Manager
Within one month
Product: hat, handbag, belt, garment, home decor, water bottle...etc Key customer: Forever 21 | MAO Mapping over 20 customers from worldwide with suitable vendor for customized product. Cooperated with design team to adjust the design, with purchasing team for finding qualified vendor and with QA team for shipping out good quality product. did fashion trend research for each season to make sure all of recommended product is on trend. Negotiated price with vendor to reach customer's request. Managed customer accounts to secure customer satisfaction and repeat business. Identified ...
Word
Excel
PowerPoint
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
華梵大學
外國語文學系
Avatar of the user.
Avatar of the user.
Sustaining/NPI Engineering Program Manager @Foxconn Industrial Internet
2022 ~ Present
Product Manager/ Program Manager
Within one month
Project Management Professional (PMP)
New Product Development Professional (NPDP)
MS project
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Tsinghua University (北京)清華大學
International Master of Business Administration (IMBA)
Avatar of 陳郁夫.
Avatar of 陳郁夫.
Senior Software Engineer & Feature Product Manager @聯發科
2022 ~ Present
資深軟體工程師
Within one month
advanced applications such as face beauty and object tracking. Feature Product Manager & Software Engineer • 聯發科 AprilPresent | Taipei, Taiwan As a highly skilled software engineer and feature product manager, I spearheaded the design and coordination of the camera bokeh flow, collaborating with cross-functional teams to achieve high customer satisfaction. My analytical thinking and problem-solving skills were recognized with a vAward, and I also played a key role in multiple camera development projects, utilizing my expertise in C++ and Android. Beyonds FPM's part, I also take a role on multiple camera development
C++
Python
Machine Learning
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立師範大學附屬高級中學
Avatar of Hans Yang.
Avatar of Hans Yang.
Assistant Account Manager @KKTV
2022 ~ Present
數據分析、行銷研究、營運管理
Within one month
system: clarified user requirements from 8 business units, collaborated with IT, ADM, and ACC, addressed pain points, ultimately enhancing overall efficiency with a 40% reduction in process steps. Conducted educational training for the entire group, developed SOPs, and educating on new system operations and the invoicing payment process. Customer Service: Acted as a second-line manager, providing effective guidance, improving customer satisfaction. Enhanced customer service processes, improving response efficiency by 40%. Implemented Chatbot, reducing weekend case volume by 60%. Operational Specialist • KKTV 七月一月 2022 Process Optimization Streamlined work allocation, established SOPs, optimizing
Word
Microsoft Office
Project Management
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立台北藝術大學
藝術跨域研究所
Avatar of the user.
Avatar of the user.
Quality Manager @鴻準精密工業股份有限公司
2023 ~ Present
Quality Manager /Supplier Quality
Within one month
Excel
Word
PowerPoint
Employed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
成功大學
化學工程
Avatar of Wu Tommy.
Avatar of Wu Tommy.
Art Consultant for Mr. Jiangcun Xiong / Jiangcun Xiong Art Museum @SHADOWMOON
2023 ~ Present
PM、活動企劃相關、行銷企劃相關
Within one month
act as a bridge between business/RD and customers, and assist customers in dealing with technical problems in a language that customers understand, so as to ensure that customers can use the company's products normally. 2. Carry out routine after-sales service (such as: visiting foreign customers, understanding product status and handling customer complaints) 3. Handle and improve the abnormal situation encountered by customers, thereby improving customer satisfaction 4. Assist the business to deal with the technical problems of product-related applications proposed by customers, and provide customer technical support services 5. Assist
Word
ERP
Excel
Employed
Open to opportunities
Part-time / Interested in working remotely
6-10 years
Tatung University
電機工程研究所光電組
Avatar of the user.
Avatar of the user.
Strategic Account Manager @iSPOT Media 艾斯博媒體股份有限公司
2023 ~ Present
Strategic Account Manager
Within one month
Microsoft Office
Communication
Photoshop
Employed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
淡江大學 Tamkang University
國際觀光管理學系
Avatar of Leo Lu.
Avatar of Leo Lu.
Fitness coach @Charming Body
2022 ~ Present
HR、教育訓練
Within one year
Leo Lu Lecturer Banqiao District, New Taipei City, Taiwan 220 An Experienced Eloquent Lecturer & Senior Teacher Instructor specialized in the elite market. Excel at customizing personal training programs via keen observation, effective communication and accurate problem-solving skills. Conducted a lecturing-effect facilitating seminar for over 30 senior teachers, achieving a 28% increase in customer satisfaction rate in a quarter. Found passion for coaching at Individual Education Taiwan Tuoren as a Senior Teacher Instructor. Major in Psychology, taken courses including Neural Anatomy & Physiology, Statistics in Psychology & Education and Brain Damage & Behavior. Currently seeking a position
Persistence
Cooperation
Creative Problem Solver
Employed
Full-time / Interested in working remotely
6-10 years
Chung Shan Medical University
Bachelor of Science in Psychology
Avatar of Yuchuan Shih.
Avatar of Yuchuan Shih.
Associate Market Manager @Expedia
2022 ~ Present
Associate Market Manager
More than one year
visibility in Campaign and Media Solutions. JanPresent Lodging Solution Specialist • Expedia • Create internal training materials for lodging technical solutions and customer service. • Optimize connectivity program in developing tools and integration, working with internal teams and external vendors. • Provide critical analysis of strategies to achieve successful rates of customer satisfaction and client self-service. OctDec 2021 Lodging Content Specialist • Expedia • Educate+1200 new clients end to end Expedia platform onboarding training. • Develop content strategy plans in review lodging star rating, quality score, customer reviews and SEO. FebOct 2020 Lodging Partner Specialist III • Expedia • Participate
Customer Relationship Management
Business Consulting
Digital Marketing
Employed
Full-time / Interested in working remotely
10-15 years
Taiwan External Trade Development Council (TAITRA), Taipei, Taiwan
The Post-Master’s International Marketing Certificate

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
School Bus Transport
Jay's Bus Service
2008 ~ Present
Lakewood, NJ, USA
Professional Background
Current status
Job Search Progress
Professions
Fields of Employment
Work experience
10-15 years
Management
I've had experience in managing 10-15 people
Skills
Transportation
Transportation Services
School Events
bus driver
Languages
English
Native or Bilingual
Hebrew
Native or Bilingual
Job search preferences
Positions
Job types
Part-time
Locations
Remote
Interested in working remotely
Freelance
No
Educations
School
Georgian Court University
Major
Business Administration
Print

Jay's Bus Service

Jay's Bus Service cares deeply about its drivers and its passengers, and we make it our mission to spread an air of community and belonging throughout whomever we serve. We want to provide you with a reliable, timely, and above all, safe, bus service. We make both our drivers and passengers feel like family, an experience that’s more personable than the kind a large bus corporation can give.

Jay's Bus Service primary purpose is to transport students to and from school safely, efficiently and dependably, to provide the highest quality of support for the educational programs by delivering the best possible transportation services.

We are privileged to be transporting New Jersey's future. Jay's works with schools and camps of all sizes; we transport groups ranging from 10 to 1000+ passengers. We provide plenty of short and long term transportation contracts, both privately and commercially. At Jay's Bus Service, YOUR satisfaction is our priority. We work tirelessly to create a complete picture of 100% customer satisfaction!

  Lakewood, NJ 08701, USA    Website

    

Work Experience

Founder  •  Jay's Bus Service

September 2008 - Present

Jay's Bus Service is led by an experienced management team that delivers customized solutions that meet the needs of the community. Each employee at Jay's is given a pre-employment list of requirements which they must pass before they are hired.

Education

Georgian Court University

Business Administration

1990 - 1994

Skills


  • Transportation
  • Transportation Services
  • School Events
  • bus driver

Languages


  • English — Native or Bilingual
  • Hebrew — Native or Bilingual
Resume
Profile

Jay's Bus Service

Jay's Bus Service cares deeply about its drivers and its passengers, and we make it our mission to spread an air of community and belonging throughout whomever we serve. We want to provide you with a reliable, timely, and above all, safe, bus service. We make both our drivers and passengers feel like family, an experience that’s more personable than the kind a large bus corporation can give.

Jay's Bus Service primary purpose is to transport students to and from school safely, efficiently and dependably, to provide the highest quality of support for the educational programs by delivering the best possible transportation services.

We are privileged to be transporting New Jersey's future. Jay's works with schools and camps of all sizes; we transport groups ranging from 10 to 1000+ passengers. We provide plenty of short and long term transportation contracts, both privately and commercially. At Jay's Bus Service, YOUR satisfaction is our priority. We work tirelessly to create a complete picture of 100% customer satisfaction!

  Lakewood, NJ 08701, USA    Website

    

Work Experience

Founder  •  Jay's Bus Service

September 2008 - Present

Jay's Bus Service is led by an experienced management team that delivers customized solutions that meet the needs of the community. Each employee at Jay's is given a pre-employment list of requirements which they must pass before they are hired.

Education

Georgian Court University

Business Administration

1990 - 1994

Skills


  • Transportation
  • Transportation Services
  • School Events
  • bus driver

Languages


  • English — Native or Bilingual
  • Hebrew — Native or Bilingual