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4-6 years
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Avatar of 翁宇函.
Avatar of 翁宇函.
Past
Customer Operation Specialist @AlfredCamera 阿福管家
2021 ~ 2023
UI/UX Designer / Product Designer
Within one month
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of Wei Chen Lin.
Avatar of Wei Chen Lin.
Deputy Project Manager @Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.)
2020 ~ Present
PM/產品經理/專案管理
Within one month
Wei Chen Lin(Jason) 10 years experiences of product management & optic electrical knowledge background Be good at new product development , cross-section coordination, project management Product Manger City: Tainan,TW [email protected] Work Experience Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.) Deputy Project Manager, Sep 2020 ~~ Present *Display Drive Integration Chip PM for wearable/mobile/tablet/industrial *In charge of China Panel Customer (BOE/CSOT/HKC/TIANMA) >New IC product promotion & introduction >New Panel project estimation >Customer service *Technical and Product Marketing *Coordinate with internal departments
cost analysis
excel
PowerPoint
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
NTNU
Optical electrical technology
Avatar of 蔡永軒 ShaneTsai.
Avatar of 蔡永軒 ShaneTsai.
Past
客戶諮詢師 @忠訓國際股份有限公司
2023 ~ 2024
品牌宣傳及媒體公關人員、 行銷企劃人員、活動企劃人員、傳播媒體企劃人員
Within one month
of media interviews, brand exposure, training of seed interviewees. 3.公司新聞稿及內部刊物、社群文案撰寫。 Writing corporate news release, internal publications, and community articles. 4.客戶關係管理 CRM 建立。 Establish customer relationship management. 5.國內外參獎資料規劃與提報。 Planning and reporting of domestic and international award information. 6.協助品牌活動規劃與執行(含社群經營) 。 Assist in brand campaign
Word
ERP
Microsoft Office
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
臺北市立大學
環境教育與資源所
Avatar of the user.
Avatar of the user.
Operation & Marketing Director / US & SEA Region @17LIVE Inc.
2021 ~ Present
Marketing or Operation Manager / Director
Within one month
Marketing Communications
Marketing & PR
KOL Management
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Birmingham City University
Events and Exhibition Management
Avatar of 王中敬.
Avatar of 王中敬.
Pre-Sales @拼起科技(智影顧問)
2022 ~ Present
Customer Success Manager
Within one month
王中敬 Work as Customer Success Manager & Pre-sales at PIMQ, responsible for corporate clients service, from software pre-sales to achieving customer objectives. Possess extensive experience in the entire process, including but not limited to aligning both parties on project goals, project planning, quoting and contracting, system implementation, consultancy guidance, post-sales service, customer relationship maintenance, system requirement management, and software feature planning. Currently surveied more than 50 factories, successfully completing transactions with over 10 signed contracts. Also responsible for maintaining key strategic partner relationships. Taoyuan City, Taiwan 工作經歷 Pre-Sales
Customer Relationship Management
Proposal and presentation skills
Strategic Planning
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Taiwan University of Science and Technology
Department of Mechanical Engineering
Avatar of the user.
Avatar of the user.
Past
Leader of APAC @FurniturePros Logistics Solutions Inc.
2022 ~ 2023
VP of Operations
Within one month
Communication
Management Team
Innovation Management
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
逢甲大學 Feng Chia University
科技管理研究所
Avatar of the user.
Avatar of the user.
Global Procurement Manager @HannStar Display
2020 ~ Present
國際採購、產品企劃、PM、國外業務
Within one month
Word
PowerPoint
Excel
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Ming Chuan University
English Language and Literature, General
Avatar of 榮祥宇.
Avatar of 榮祥宇.
Account Manger @台灣經濟新報文化事業股份有限公司
2019 ~ Present
Account/ Sales Assistant Manager, Business Development Associate, Project Management
Within one month
. Ltd. Project Management: ESG Sustainable Development Indicator Database Responsible for planning the schedule of ESG data, coordinating with various departments on the required time, and ensuring delivery to clients within six months. Consolidate necessary manpower and resource costs, analyzing them against final sales figures. Aggregate target customer groups, classify them by industry, and analyze distribution gaps. Transform project databases into standard items based on customized demands to increase customer sales. Analyze market competitors and product differentiation. The project's products officially launched in AprilBusiness Development : Achieve an annual revenue growth of over 10
Sales & Customer Service
Financial Analysis
Business Development
Employed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
台北市銘傳大學
Finance, undefined
Avatar of Leo Sun.
Avatar of Leo Sun.
Marketing Lead(Analysis, Strategy, CRM) | Taipei Market Team @IKEA
2023 ~ Present
Customer experience director, growth director, operation, strategy management Consulting
Within one month
propositions, translated features into tangible benefits and developed pricing schemes based on service offerings. • Customer Experience and Customer Success: Held experience workshops, mapped customer journeys, improved process efficiencies, and developed service capabilities to meet customer expectations. • Marketing strategies and UI/UX improvements: Multichannel marketing and messaging, set campaign budgets and timelines, achieved average monthly 1.3 million imp. and 1.1 million reach through social media. Improved website layout and SEO, keywords ranked top 3, created new 2,500-3,500 monthly organic traffic. • MQL and Account Management: Bui...
Word
PowerPoint
Excel
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
國立政治大學(National Chengchi University)
Marketing
Avatar of 何思慧.
Avatar of 何思慧.
UI Designer @OSP Taipei
2019 ~ Present
UI/UX 設計師
Within one month
到質得分析。 • 製作問卷調查來透過質的分析知道使用者的需求。 • 透過 Moqups 建⽴並制定使⽤者介⾯規範。 阿瘦行動POS專案 - 包含customer management system, Item management system, online and offline POS 系統模組. • 收集及規劃 來自市場第一線銷售人員和關係人的要求。 • 與IT團隊一起由使用者需求
HTML5
CSS3
Sketch
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Northeastern University
Digital Media

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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
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Teamwork
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Leadership
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Within one month
Go-to-Market Practitioner | ex-Google | Startup | FinTech | Growth Marketing | MarTech | Strategic Account Management
Adtiming
2022 ~ 2023
Taipei, Taiwan
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
Development Manager, Marketing Development, Customer Success Manager
Fields of Employment
AdTech / MarTech, Internet, Mobile Apps
Work experience
4-6 years
Management
I've had experience in managing 1-5 people
Skills
Microsoft Office
Google Analytics
Word
Excel
Communication
powerpoint
excel
word
Google Drive
PowerPoint
Languages
English
Professional
Job search preferences
Positions
Business Development or Key Account Management or Client Acquisition or bundled in.
Job types
Full-time
Locations
台灣台北
Remote
Interested in working remotely
Freelance
No
Educations
School
Tsinghua University
Major
Real Estate
Print

Jeffery Chiang Hsieh

An innovative and results-oriented mindset in the internet industry.

Experienced with business development in digital ads and the trend of Mobile App Market in Greater China. Skilled in strategic planning, analytical skills and project management.Specializing in cross-functional teamwork, customer needs clarification and business relationship management.

  Taipei ,Taiwan  

工作經歷

Global Strategic Partnerships Manager  •  Adtiming

八月 2022 - 八月 2023

- Led global strategic partnerships, drove adoption of Advertising Monetization SaaS Solutions through diverse strategies: email marketing, Linkedin campaigns, online/offline events, and local sales and agency partner recruitment
- Surpassed business objectives with a 144% achievement rate, generating over US$400K in revenue
- Achieved 2.8x revenue growth via tailored onboarding, account optimization, upsell strategies, and cross-selling
- Headed the "Client Advanced Program," and achieved a 37% sales conversion rate
- Successfully closed 5+ high-value sales transactions by providing comprehensive product training and expert guidance on sales strategies to overseas colleagues

Sales Development Representative, Online Partnerships Group  •  Google

五月 2021 - 八月 2022

-Traffic monetization strategy for overseas markets
- Acquired 600+ long-term partnership clients, ranked as the top SDR across APAC with a 37% YoY growth
- Proactively collaborated with cross-functional stakeholder across Google to onboard and accelerate 180+ accounts, generating over US$17M for Google Admob and AdSense
- Pioneered App Monetization Consultation to explore and incubate new opportunities, resolved monetization performance issues for 30+ accounts, and unlocked US$6M in potential revenue
- Accelerated clients’ business growth by 122% at scale through presenting marketing plans, campaign optimization strategies and industry insights to publishers
- Mentored new team members in communication skills and pitch strategies, increasing sales conversation rate by 27%

New Business Development Associate - Gaming/Mobile App   •  Google

七月 2019 - 五月 2021

-Carried out New Business sales lead generation and market analysis for Mobile App Market in Greater China

-Achieved 121% avg attainment and acquired 2,000+ high-value sales opportunities for new business sales team

-Standardize and implemented the hig-potential leads qualification process for prospecting high value business which led the team to achieve 73% growth in client base and rolled out across the APAC region

-Analyzed and evaluated various dimensions of business for more than 7,000 leads in Mobile App verticals, provided market insights and supported to target the high-potential clients

-Collaborated between the marketing and sales team to discover and investigate further opportunities

-Engaged with 400+ high-potential clients,delivered positive first impression,and maintained long-term customer relationship

學歷

2016 - 2019

Tsinghua University

Real Estate

2011 - 2015

National Chengchi University

Land Economics

技能


  • Microsoft Office
  • Google Analytics
  • G-Suite
  • SQL
  • SPSS
  • X-mind
  • Salesforce
  • HubSpot
  • DocuSign

語言


  • English — 專業
  • Mandarin — 母語
Resume
Profile

Jeffery Chiang Hsieh

An innovative and results-oriented mindset in the internet industry.

Experienced with business development in digital ads and the trend of Mobile App Market in Greater China. Skilled in strategic planning, analytical skills and project management.Specializing in cross-functional teamwork, customer needs clarification and business relationship management.

  Taipei ,Taiwan  

工作經歷

Global Strategic Partnerships Manager  •  Adtiming

八月 2022 - 八月 2023

- Led global strategic partnerships, drove adoption of Advertising Monetization SaaS Solutions through diverse strategies: email marketing, Linkedin campaigns, online/offline events, and local sales and agency partner recruitment
- Surpassed business objectives with a 144% achievement rate, generating over US$400K in revenue
- Achieved 2.8x revenue growth via tailored onboarding, account optimization, upsell strategies, and cross-selling
- Headed the "Client Advanced Program," and achieved a 37% sales conversion rate
- Successfully closed 5+ high-value sales transactions by providing comprehensive product training and expert guidance on sales strategies to overseas colleagues

Sales Development Representative, Online Partnerships Group  •  Google

五月 2021 - 八月 2022

-Traffic monetization strategy for overseas markets
- Acquired 600+ long-term partnership clients, ranked as the top SDR across APAC with a 37% YoY growth
- Proactively collaborated with cross-functional stakeholder across Google to onboard and accelerate 180+ accounts, generating over US$17M for Google Admob and AdSense
- Pioneered App Monetization Consultation to explore and incubate new opportunities, resolved monetization performance issues for 30+ accounts, and unlocked US$6M in potential revenue
- Accelerated clients’ business growth by 122% at scale through presenting marketing plans, campaign optimization strategies and industry insights to publishers
- Mentored new team members in communication skills and pitch strategies, increasing sales conversation rate by 27%

New Business Development Associate - Gaming/Mobile App   •  Google

七月 2019 - 五月 2021

-Carried out New Business sales lead generation and market analysis for Mobile App Market in Greater China

-Achieved 121% avg attainment and acquired 2,000+ high-value sales opportunities for new business sales team

-Standardize and implemented the hig-potential leads qualification process for prospecting high value business which led the team to achieve 73% growth in client base and rolled out across the APAC region

-Analyzed and evaluated various dimensions of business for more than 7,000 leads in Mobile App verticals, provided market insights and supported to target the high-potential clients

-Collaborated between the marketing and sales team to discover and investigate further opportunities

-Engaged with 400+ high-potential clients,delivered positive first impression,and maintained long-term customer relationship

學歷

2016 - 2019

Tsinghua University

Real Estate

2011 - 2015

National Chengchi University

Land Economics

技能


  • Microsoft Office
  • Google Analytics
  • G-Suite
  • SQL
  • SPSS
  • X-mind
  • Salesforce
  • HubSpot
  • DocuSign

語言


  • English — 專業
  • Mandarin — 母語