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約聘人員 @泰鋒電腦股份有限公司
2022 ~ Sekarang
系統工程師
Dalam satu bulan
Dell PowerEdge Servers
Hardware Troubleshooting
HP Server
Sudah bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
國立高雄應用科技大學
土木工程系
Avatar of Jason Wang 王毓文.
Avatar of Jason Wang 王毓文.
Hardware Chief Engineer @Cal-Comp Electronics and communications Co.,Ltd.
2021 ~ Sekarang
Hardware Develop Engineer
Dalam satu bulan
earlier stage of new project BOM create and maintain Factory failure analysis support 2. OEM Broadband product development BOM create and maintain Troubleshooting and debug with customer Factory failure analysis support Hardware Section Manager • Silicon Power NovNovFLASH and DRAM product development BOM create and maintain SPD code check and maintain Product trial run Reliability and compatibility validation Hardware Engineer • ALBATRON JanNovMother Board and VGA Card development Schematic design BOM maintain Reliability and compatibility validation EducationChung Hua University (CHU) Electrical Engineering Skills OrCAD Allegro Hardware Troubleshooting Hardware Development Microsoft Office Language Chinese — 母語或雙語 English — 中階
OrCAD
Allegro
Debugging
Sudah bekerja
Terbuka untuk peluang
Full-time / Tertarik bekerja jarak jauh
Lebih dari 15 tahun
Chung Hua University (CHU) 中華大學
Electrical Engineering
Avatar of Mohamad Rizal.
Avatar of Mohamad Rizal.
IT Support Specialist @PT Kreasi Arduo Indonesia (ARTUGO)
2021 ~ Sekarang
IT Support
Dalam enam bulan
PT Mustika Teknik Gemilang JanuaryApril 2021 Installing, Setting and Configuring CCTV systems, Finger Print, Door Access, IP PBX, MikroTik Helpdesk, Troubleshooting and provide the best solution for every problem both to the customer Conduct product usage training to customers Conducting surveys, estimating material requirements and length of work on each project Learn and improve product knowledge System/Software/Hardware Testing Commissioning Coordination with operational team and customers Service Area Engineer • PT.Visionet Data Internasional OctoberOctober 2020 Maintenance and installation of EDC Bank machines Maintenance and installation of hardware devices and office software Maintenance and ...
Networking
Network Infrastructure
Network Troubleshooting
Sudah bekerja
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
Global Institute of Technology and Business
Information Technology
Avatar of Muhammad Reza Pahlevi.
Avatar of Muhammad Reza Pahlevi.
Past
Junior IT Support @PT. GEARINC SERVICES INDONESIA
2023 ~ Sekarang
Information Technology Support Officer
Dalam satu bulan
more efficient way of overcoming obstacles. Highly proficient with customer service by being informative in a way that will best fit as customer's personal level of expertise / understanding in the subject. Provided exceptional technical support to clients. Identified and investigated network issues, maintained and upgraded hardware and software. Bali [email protected] |Work Experience JanuaryOctober 2023 IT Support Specialist Gear Inc. (BPO) Configure Network Device,Operating and Maintenance Linux Server, Helpdesk Support, Hardware Maintenance, Windows Server, Active Directory, Customer Support, Virtualization, Network Monitoring AugustMay 2022 IT Support Specialist PT. Sebuku
Informative
Resourceful
Customer Service
Tidak bekerja
Tertarik bekerja jarak jauh
4-6 tahun
SMK Telkom Banjarbaru
High School Diploma Computer Systems Networking and Telecommunications
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Avatar of the user.
Sr. IT Field Engineer @Asurion Taiwan 亞勝通訊有限公司台灣分公司
2022 ~ Sekarang
Infra Engineer
Dalam dua bulan
Microsoft Office
Windows
HTML
Sudah bekerja
Tidak terbuka untuk peluang
Full-time / Tertarik bekerja jarak jauh
10-15 tahun
景文技術學院
Managent Information System
Avatar of Soni Dwi Mulyanto.
Avatar of Soni Dwi Mulyanto.
Network Support Engineer @Asian Games 2018 Jakarta Palembang
2018 ~ 2018
Content Creator
Dalam satu bulan
does not match the data in the field 7. Performing service and system data validation according to the target Network Support Engineer NTT Indonesia Nexcenter JanuaryDecember 2019 Jakarta, Indonesia 1. Server installation 2. Network cable management 3. Fixed a crash on the server 4. Replacing hardware that doesn't work on the server 5. Ensure the server is running properly 6. Perform repairs and upgrades on damaged servers 7. Monitor the server until it is active and make a report on the results of the installation Network Support Engineer Inventec JuneDecember 2019
Network Administration
Network Infrastructure
Network Engineering
4-6 tahun
Universitas Bhayangkara Jakarta Raya
Gelar Sarjana
Avatar of Shreyash Rathod.
Avatar of Shreyash Rathod.
Past
Customer Support Executive @Maxicus (Formally: Kochar tech PVT LTD)
2022 ~ Sekarang
PHP Specialist
Dalam satu tahun
relay the same to other departments as per the protocol. Be open and responsive to consistent coaching, take an active role in performance planning and goal setting. Be flexible in an environment by championing and embracing change. Education Parul University B.Tech in Computer Science & EngineeringCGPAN.G.Patel Polytechnic Diploma in Computer EngineeringCGPASkills Languages PHP development SQL/MySQL C++ Word Software Development Performance Optimization Technical Support Customer Relationship Management (CRM) DevOps Project Coordination Agile Methodologies Hardware Troubleshooting Networking Skills Server Maintenance Remote Troubleshooting Arduino Programming Gujarati — Fluent Hindi — Fluent English — Fluent
PHP development
SQL/MySQL
C++
Tidak bekerja
Full-time / Tertarik bekerja jarak jauh
10-15 tahun
Parul University
Bachelor of Technology B.Tech Computer Science & Engineering
Avatar of fayzanullah faizy.
Avatar of fayzanullah faizy.
iT Technician @Faizy Network Kandahar Jelani Technologies
2019 ~ Sekarang
Lebih dari satu tahun
advance for your time and consideration Most sincerely, Work Experience iT Technician • Faizy Network Kandahar Jelani Technologies FebruaryPresent its my Part time job iT manager • Nangarhar Ulima Council East Zone FebruaryAugust 2021 i was iT manager it Nangarhar Ulima council At Nangarhar Afghanistan. EducationGhazi muhammad Jan khan High School school Certificate Skills Word PowerPoint Excel Photoshop Photography Photo Editing Ulead VideoStudio MCSE Exchange Server 2013 Hardware Troubleshooting Hardware and Networking Software Installation DIT Communication Skills Ability To Work Under Pressure Time Management Project Planning Maintenance Work Languages English — Professional Urdu — Professional Pashto — Native or Bilingual Persian — Native or Bilingual
Word
PowerPoint
Excel
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
The Professional institute of iT & management Science
Microsoft Office 2013 Professional
Avatar of the user.
Avatar of the user.
IT & Security Tech | Sr. Remote Engineer @Binance
2021 ~ Sekarang
IT Director/Application and Technology Manager
Dalam satu tahun
Microsoft Office
Customer Service
Sudah bekerja
Full-time / Hanya bekerja jarak jauh
6-10 tahun
British Columbia Institute of Technology / BCIT
Computer Information Technology
Avatar of Timothy Francesco Tonazzini.
Avatar of Timothy Francesco Tonazzini.
Independent Trip Leader @VBT Bicycling Vacations
2010 ~ 2015
Customer Service
Lebih dari satu tahun
year” 3 years in a row and receiving 100% positive customer survey results at VBT Bicycling Vacations. I am currently looking to expand my work experience in the digital world. Skills Multilingual Customer Service Skills Cryptocurrency & Blockchain Teamwork & Collaboration Problem-Solving Deductive Reasoning Desktop Support & Operating Systems Software Troubleshooting Hardware Troubleshooting Conflict Resolution Webdesign Languages English — Native or Bilingual Italian — Native or Bilingual Russain — Beginner Spanish — Beginner Work Experience SeptemberSeptember 2015 Independent Trip Leader VBT Bicycling Vacations I was contracted fromin excellent standing as an independent trip leader for VBT. My main function was to accompany tourists
Multilingual
Customer Service Skills
Cryptocurrency & Blockchain
Sudah bekerja
Full-time / Hanya bekerja jarak jauh
6-10 tahun
A.C.E school of tomorrow

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Problem-Solving
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Dalam satu tahun
Security & IT
Logo of Binance.
Binance
2021 ~ Sekarang
Taipei, Taiwan
Latar Belakang Profesional
Status sekarang
Sudah bekerja
Tahap pencarian kerja
Profesi
Lainnya, Technical Manager, Technical Support
Bidang Pekerjaan
Sekurity Cyber, Software, Layanan Informasi
Pengalaman Kerja
10-15 tahun pengalaman kerja (6-10 tahun relevan)
Management
Saya berpengalaman mengelola 1-5 orang
Keterampilan
Microsoft Office
Customer Service
Bahasa
Chinese
Bahasa ibu atau Bilingual
English
Bahasa ibu atau Bilingual
Preferensi Pencarian Pekerjaan
Jabatan
IT Director/Application and Technology Manager
Tipe Pekerjaan
Full-time
Lokasi
Taipei, Taiwan, Vancouver, BC, Canada, Tokyo, Japan
Bekerja jarak jauh
Hanya bekerja jarak jauh
Freelance
Ya, saya adalah freelancer full-time.
Pendidikan
Institusi Pendidikan
British Columbia Institute of Technology / BCIT
Jurusan
Computer Information Technology
Cetak

Jay H

I lived, studied, and worked in Vancouver, Canada until I was 23 years old before traveling to Japan for an amazing year of learning and working experience. Currently, I'm staying in Taiwan long-term and I hold both Canadian and Taiwanese open-working rights. I am a positive, open-minded person who has a constant curiosity in new technology. I am always looking for growth, better opportunities, and preparing myself to take-on new challenges.

  Taipei, Taiwan   

Work Experience

IT-Tech | Sr. Remote Engineer  •  Binance

Remote technical support services at a revolutionary Crypto FinTech Company
• Computer / network maintenance and related hardware / software support
• End-user MacOS / iOS support - experienced with JIRA, Confluence, G-Suite, MS o365, JAMF, W1
• Coordination & project co-work with global teams (mainly responsible for BPO, APAC - TW/HK region)
• On-boarding / Off-boarding employees - relating to user accounts and security management

January 2021 - Present

Sr. Desktop Analyst / IT Support  •  Tech Mahindra

• On-site - End-user IT services at Eastspring Investments (Prudential Group), Taipei, Taiwan
• 2019-2020 Windows OS Migration Project for ~200+ users from Win7 to Win10 system (User Data, Licensed Software, VPN, compatibility issues, etc.)
• Software and Hardware troubleshooting skills related to VDI and Workstations
• PCs and Users management with AD and SCCM
• IT Service tickets - Resolve user issues, related to desktop hardware/IP Phone/LAN/OS
• Coordination & Hands on support for Remote teams (datacenter)
• Asset Management and manual creation / Help desk related work

November 2019 - November 2020

IT Analyst | Onsite Service Support  •  Tata Consultancy Services

• On-site - End-user IT services at AMD (Advanced Micro Devices), Hsinchu, Taiwan
• Data-center - Network-related support for AMD OSAT sites (SPIL, ASE, TSMC, and Winstek - SCT)
• Interprets problems/malfunctions and take appropriate actions to resolve hardware and software failures (MIS and Infrastructure related)
• Troubleshoot user workstation (HP laptops) - HelpDesk work
• Experienced with O365 (Outlook, Teams/Skype, OneDrive, Excel, Word, Powerpoint, etc.)

March 2018 - November 2019

CCNA - Network Support Engineer  •  AVASO Technology Solutions

• Field Engineer / IT Support Engineer (coordinate with local IT and Remote teams on server, network, and desktop support tickets)
• On-demand maintenance and installations of Cisco network systems
• End-user support & hardware deployment and recovery (racking/mounting/cabling)
• Worked with many clients / vendors for on setup and configuration for Cisco switch and router upgrades

September 2016 - March 2018

Field Services Engineer  •  Global Technology Coverage - GTC

• Traveled to client sites (offices & warehouses) to work with local or remote IT on data-center issues such as part replacement, (HDD, Fan failure, etc.), setting up console and OOB modem for remote access
• Field Work/Support for all kinds of IT services from data center, networking, to user-end services
(Smart-hands, decommission, racking & cabling, iOS upgrading, etc.)

August 2016 - March 2018

Deployment Technician  •  Microserve

• Involves physical installation of PCs, Laptops, and Printers & Peripherals
• Transfer of settings & data, and installation & configuration of softwares
• Responsible for deploying and retiring IT hardware in client environments
• Train all new employees on procedures & respond to inquiries
• Users' introductory orientation on Windows 7
• Software and network configuration and troubleshooting
• Record-keeping and asset management (Shiplink)
• Work mostly in Health Care environment (FHA mainly) - Technology Refresh Project
• Work in Ministry of Canada offices - Workplace Refresh Project

January 2014 - October 2014

Parts Administrator/Technician  •  Microserve

• Responsible for ordering computer, printer, and peripheral parts for Microserve clients and internal staffs (break-fix team)
• Responded to customers' and techs' requests via phone/e-mail
• Recorded shipments and purchases through CMS (Call Management System)
• Part ordering through vendor websites (HP, Lenovo, Toshiba, Acer, Dell, ScanSource, Etc.)
• Coordinated with Microserve’s internal team (Shipping Department, Call Management Centre, Break-Fix team, and Purchasing Department) and client (HSSBC - PHSA, VGH, FHA, Etc)
• Acquired new knowledge on printers and specific computer hardwares

August 2013 - January 2014

Education

2011 - 2013

British Columbia Institute of Technology / BCIT

Computer Information Technology

CV
Profil

Jay H

I lived, studied, and worked in Vancouver, Canada until I was 23 years old before traveling to Japan for an amazing year of learning and working experience. Currently, I'm staying in Taiwan long-term and I hold both Canadian and Taiwanese open-working rights. I am a positive, open-minded person who has a constant curiosity in new technology. I am always looking for growth, better opportunities, and preparing myself to take-on new challenges.

  Taipei, Taiwan   

Work Experience

IT-Tech | Sr. Remote Engineer  •  Binance

Remote technical support services at a revolutionary Crypto FinTech Company
• Computer / network maintenance and related hardware / software support
• End-user MacOS / iOS support - experienced with JIRA, Confluence, G-Suite, MS o365, JAMF, W1
• Coordination & project co-work with global teams (mainly responsible for BPO, APAC - TW/HK region)
• On-boarding / Off-boarding employees - relating to user accounts and security management

January 2021 - Present

Sr. Desktop Analyst / IT Support  •  Tech Mahindra

• On-site - End-user IT services at Eastspring Investments (Prudential Group), Taipei, Taiwan
• 2019-2020 Windows OS Migration Project for ~200+ users from Win7 to Win10 system (User Data, Licensed Software, VPN, compatibility issues, etc.)
• Software and Hardware troubleshooting skills related to VDI and Workstations
• PCs and Users management with AD and SCCM
• IT Service tickets - Resolve user issues, related to desktop hardware/IP Phone/LAN/OS
• Coordination & Hands on support for Remote teams (datacenter)
• Asset Management and manual creation / Help desk related work

November 2019 - November 2020

IT Analyst | Onsite Service Support  •  Tata Consultancy Services

• On-site - End-user IT services at AMD (Advanced Micro Devices), Hsinchu, Taiwan
• Data-center - Network-related support for AMD OSAT sites (SPIL, ASE, TSMC, and Winstek - SCT)
• Interprets problems/malfunctions and take appropriate actions to resolve hardware and software failures (MIS and Infrastructure related)
• Troubleshoot user workstation (HP laptops) - HelpDesk work
• Experienced with O365 (Outlook, Teams/Skype, OneDrive, Excel, Word, Powerpoint, etc.)

March 2018 - November 2019

CCNA - Network Support Engineer  •  AVASO Technology Solutions

• Field Engineer / IT Support Engineer (coordinate with local IT and Remote teams on server, network, and desktop support tickets)
• On-demand maintenance and installations of Cisco network systems
• End-user support & hardware deployment and recovery (racking/mounting/cabling)
• Worked with many clients / vendors for on setup and configuration for Cisco switch and router upgrades

September 2016 - March 2018

Field Services Engineer  •  Global Technology Coverage - GTC

• Traveled to client sites (offices & warehouses) to work with local or remote IT on data-center issues such as part replacement, (HDD, Fan failure, etc.), setting up console and OOB modem for remote access
• Field Work/Support for all kinds of IT services from data center, networking, to user-end services
(Smart-hands, decommission, racking & cabling, iOS upgrading, etc.)

August 2016 - March 2018

Deployment Technician  •  Microserve

• Involves physical installation of PCs, Laptops, and Printers & Peripherals
• Transfer of settings & data, and installation & configuration of softwares
• Responsible for deploying and retiring IT hardware in client environments
• Train all new employees on procedures & respond to inquiries
• Users' introductory orientation on Windows 7
• Software and network configuration and troubleshooting
• Record-keeping and asset management (Shiplink)
• Work mostly in Health Care environment (FHA mainly) - Technology Refresh Project
• Work in Ministry of Canada offices - Workplace Refresh Project

January 2014 - October 2014

Parts Administrator/Technician  •  Microserve

• Responsible for ordering computer, printer, and peripheral parts for Microserve clients and internal staffs (break-fix team)
• Responded to customers' and techs' requests via phone/e-mail
• Recorded shipments and purchases through CMS (Call Management System)
• Part ordering through vendor websites (HP, Lenovo, Toshiba, Acer, Dell, ScanSource, Etc.)
• Coordinated with Microserve’s internal team (Shipping Department, Call Management Centre, Break-Fix team, and Purchasing Department) and client (HSSBC - PHSA, VGH, FHA, Etc)
• Acquired new knowledge on printers and specific computer hardwares

August 2013 - January 2014

Education

2011 - 2013

British Columbia Institute of Technology / BCIT

Computer Information Technology