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4 到 6 年
6 到 10 年
10 到 15 年
15 年以上
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Avatar of the user.
約聘人員 @泰鋒電腦股份有限公司
2022 ~ 现在
系統工程師
一個月內
Dell PowerEdge Servers
Hardware Troubleshooting
HP Server
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
國立高雄應用科技大學
土木工程系
Avatar of Jason Wang 王毓文.
Avatar of Jason Wang 王毓文.
Hardware Chief Engineer @Cal-Comp Electronics and communications Co.,Ltd.
2021 ~ 现在
Hardware Develop Engineer
一個月內
earlier stage of new project BOM create and maintain Factory failure analysis support 2. OEM Broadband product development BOM create and maintain Troubleshooting and debug with customer Factory failure analysis support Hardware Section Manager • Silicon Power NovNovFLASH and DRAM product development BOM create and maintain SPD code check and maintain Product trial run Reliability and compatibility validation Hardware Engineer • ALBATRON JanNovMother Board and VGA Card development Schematic design BOM maintain Reliability and compatibility validation EducationChung Hua University (CHU) Electrical Engineering Skills OrCAD Allegro Hardware Troubleshooting Hardware Development Microsoft Office Language Chinese — 母語或雙語 English — 中階
OrCAD
Allegro
Debugging
就职中
目前会考虑了解新的机会
全职 / 对远端工作有兴趣
15 年以上
Chung Hua University (CHU) 中華大學
Electrical Engineering
Avatar of Mohamad Rizal.
Avatar of Mohamad Rizal.
IT Support Specialist @PT Kreasi Arduo Indonesia (ARTUGO)
2021 ~ 现在
IT Support
半年內
PT Mustika Teknik Gemilang JanuaryApril 2021 Installing, Setting and Configuring CCTV systems, Finger Print, Door Access, IP PBX, MikroTik Helpdesk, Troubleshooting and provide the best solution for every problem both to the customer Conduct product usage training to customers Conducting surveys, estimating material requirements and length of work on each project Learn and improve product knowledge System/Software/Hardware Testing Commissioning Coordination with operational team and customers Service Area Engineer • PT.Visionet Data Internasional OctoberOctober 2020 Maintenance and installation of EDC Bank machines Maintenance and installation of hardware devices and office software Maintenance and ...
Networking
Network Infrastructure
Network Troubleshooting
就职中
全职 / 对远端工作有兴趣
4 到 6 年
Global Institute of Technology and Business
Information Technology
Avatar of Muhammad Reza Pahlevi.
Avatar of Muhammad Reza Pahlevi.
曾任
Junior IT Support @PT. GEARINC SERVICES INDONESIA
2023 ~ 现在
Information Technology Support Officer
一個月內
more efficient way of overcoming obstacles. Highly proficient with customer service by being informative in a way that will best fit as customer's personal level of expertise / understanding in the subject. Provided exceptional technical support to clients. Identified and investigated network issues, maintained and upgraded hardware and software. Bali [email protected] |Work Experience JanuaryOctober 2023 IT Support Specialist Gear Inc. (BPO) Configure Network Device,Operating and Maintenance Linux Server, Helpdesk Support, Hardware Maintenance, Windows Server, Active Directory, Customer Support, Virtualization, Network Monitoring AugustMay 2022 IT Support Specialist PT. Sebuku
Informative
Resourceful
Customer Service
待业中
对远端工作有兴趣
4 到 6 年
SMK Telkom Banjarbaru
High School Diploma Computer Systems Networking and Telecommunications
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Avatar of the user.
Sr. IT Field Engineer @Asurion Taiwan 亞勝通訊有限公司台灣分公司
2022 ~ 现在
Infra Engineer
兩個月內
Microsoft Office
Windows
HTML
就职中
目前没有兴趣寻找新的机会
全职 / 对远端工作有兴趣
10 到 15 年
景文技術學院
Managent Information System
Avatar of Soni Dwi Mulyanto.
Avatar of Soni Dwi Mulyanto.
Network Support Engineer @Asian Games 2018 Jakarta Palembang
2018 ~ 2018
Content Creator
一個月內
does not match the data in the field 7. Performing service and system data validation according to the target Network Support Engineer NTT Indonesia Nexcenter JanuaryDecember 2019 Jakarta, Indonesia 1. Server installation 2. Network cable management 3. Fixed a crash on the server 4. Replacing hardware that doesn't work on the server 5. Ensure the server is running properly 6. Perform repairs and upgrades on damaged servers 7. Monitor the server until it is active and make a report on the results of the installation Network Support Engineer Inventec JuneDecember 2019
Network Administration
Network Infrastructure
Network Engineering
4 到 6 年
Universitas Bhayangkara Jakarta Raya
Gelar Sarjana
Avatar of Shreyash Rathod.
Avatar of Shreyash Rathod.
曾任
Customer Support Executive @Maxicus (Formally: Kochar tech PVT LTD)
2022 ~ 现在
PHP Specialist
一年內
relay the same to other departments as per the protocol. Be open and responsive to consistent coaching, take an active role in performance planning and goal setting. Be flexible in an environment by championing and embracing change. Education Parul University B.Tech in Computer Science & EngineeringCGPAN.G.Patel Polytechnic Diploma in Computer EngineeringCGPASkills Languages PHP development SQL/MySQL C++ Word Software Development Performance Optimization Technical Support Customer Relationship Management (CRM) DevOps Project Coordination Agile Methodologies Hardware Troubleshooting Networking Skills Server Maintenance Remote Troubleshooting Arduino Programming Gujarati — Fluent Hindi — Fluent English — Fluent
PHP development
SQL/MySQL
C++
待业中
全职 / 对远端工作有兴趣
10 到 15 年
Parul University
Bachelor of Technology B.Tech Computer Science & Engineering
Avatar of fayzanullah faizy.
Avatar of fayzanullah faizy.
iT Technician @Faizy Network Kandahar Jelani Technologies
2019 ~ 现在
超過一年
advance for your time and consideration Most sincerely, Work Experience iT Technician • Faizy Network Kandahar Jelani Technologies FebruaryPresent its my Part time job iT manager • Nangarhar Ulima Council East Zone FebruaryAugust 2021 i was iT manager it Nangarhar Ulima council At Nangarhar Afghanistan. EducationGhazi muhammad Jan khan High School school Certificate Skills Word PowerPoint Excel Photoshop Photography Photo Editing Ulead VideoStudio MCSE Exchange Server 2013 Hardware Troubleshooting Hardware and Networking Software Installation DIT Communication Skills Ability To Work Under Pressure Time Management Project Planning Maintenance Work Languages English — Professional Urdu — Professional Pashto — Native or Bilingual Persian — Native or Bilingual
Word
PowerPoint
Excel
全职 / 对远端工作有兴趣
4 到 6 年
The Professional institute of iT & management Science
Microsoft Office 2013 Professional
Avatar of the user.
Avatar of the user.
IT & Security Tech | Sr. Remote Engineer @Binance
2021 ~ 现在
IT Director/Application and Technology Manager
一年內
Microsoft Office
Customer Service
就职中
全职 / 我只想远端工作
6 到 10 年
British Columbia Institute of Technology / BCIT
Computer Information Technology
Avatar of Timothy Francesco Tonazzini.
Avatar of Timothy Francesco Tonazzini.
Independent Trip Leader @VBT Bicycling Vacations
2010 ~ 2015
Customer Service
超過一年
year” 3 years in a row and receiving 100% positive customer survey results at VBT Bicycling Vacations. I am currently looking to expand my work experience in the digital world. Skills Multilingual Customer Service Skills Cryptocurrency & Blockchain Teamwork & Collaboration Problem-Solving Deductive Reasoning Desktop Support & Operating Systems Software Troubleshooting Hardware Troubleshooting Conflict Resolution Webdesign Languages English — Native or Bilingual Italian — Native or Bilingual Russain — Beginner Spanish — Beginner Work Experience SeptemberSeptember 2015 Independent Trip Leader VBT Bicycling Vacations I was contracted fromin excellent standing as an independent trip leader for VBT. My main function was to accompany tourists
Multilingual
Customer Service Skills
Cryptocurrency & Blockchain
就职中
全职 / 我只想远端工作
6 到 10 年
A.C.E school of tomorrow

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职场能力评价定义

专业技能
该领域中具备哪些专业能力(例如熟悉 SEO 操作,且会使用相关工具)。
问题解决能力
能洞察、分析问题,并拟定方案有效解决问题。
变通能力
遇到突发事件能冷静应对,并随时调整专案、客户、技术的相对优先序。
沟通能力
有效传达个人想法,且愿意倾听他人意见并给予反馈。
时间管理能力
了解工作项目的优先顺序,有效运用时间,准时完成工作内容。
团队合作能力
具有向心力与团队责任感,愿意倾听他人意见并主动沟通协调。
领导力
专注于团队发展,有效引领团队采取行动,达成共同目标。
一年內
Security & IT
Logo of Binance.
Binance
2021 ~ 现在
Taipei, Taiwan
专业背景
目前状态
就职中
求职阶段
专业
其他, 技术经理, 技术支援
产业
网络安全, 软件, 资讯服务
工作年资
10 到 15 年工作经验(6 到 10 年相关工作经验)
管理经历
我有管理 1~5 人的经验
技能
Microsoft Office
Customer Service
语言能力
Chinese
母语或双语
English
母语或双语
求职偏好
希望获得的职位
IT Director/Application and Technology Manager
预期工作模式
全职
期望的工作地点
Taipei, Taiwan, Vancouver, BC, Canada, Tokyo, Japan
远端工作意愿
我只想远端工作
接案服务
是,我目前是全职接案者
学历
学校
British Columbia Institute of Technology / BCIT
主修科系
Computer Information Technology
列印

Jay H

I lived, studied, and worked in Vancouver, Canada until I was 23 years old before traveling to Japan for an amazing year of learning and working experience. Currently, I'm staying in Taiwan long-term and I hold both Canadian and Taiwanese open-working rights. I am a positive, open-minded person who has a constant curiosity in new technology. I am always looking for growth, better opportunities, and preparing myself to take-on new challenges.

  Taipei, Taiwan   

Work Experience

IT-Tech | Sr. Remote Engineer  •  Binance

Remote technical support services at a revolutionary Crypto FinTech Company
• Computer / network maintenance and related hardware / software support
• End-user MacOS / iOS support - experienced with JIRA, Confluence, G-Suite, MS o365, JAMF, W1
• Coordination & project co-work with global teams (mainly responsible for BPO, APAC - TW/HK region)
• On-boarding / Off-boarding employees - relating to user accounts and security management

January 2021 - Present

Sr. Desktop Analyst / IT Support  •  Tech Mahindra

• On-site - End-user IT services at Eastspring Investments (Prudential Group), Taipei, Taiwan
• 2019-2020 Windows OS Migration Project for ~200+ users from Win7 to Win10 system (User Data, Licensed Software, VPN, compatibility issues, etc.)
• Software and Hardware troubleshooting skills related to VDI and Workstations
• PCs and Users management with AD and SCCM
• IT Service tickets - Resolve user issues, related to desktop hardware/IP Phone/LAN/OS
• Coordination & Hands on support for Remote teams (datacenter)
• Asset Management and manual creation / Help desk related work

November 2019 - November 2020

IT Analyst | Onsite Service Support  •  Tata Consultancy Services

• On-site - End-user IT services at AMD (Advanced Micro Devices), Hsinchu, Taiwan
• Data-center - Network-related support for AMD OSAT sites (SPIL, ASE, TSMC, and Winstek - SCT)
• Interprets problems/malfunctions and take appropriate actions to resolve hardware and software failures (MIS and Infrastructure related)
• Troubleshoot user workstation (HP laptops) - HelpDesk work
• Experienced with O365 (Outlook, Teams/Skype, OneDrive, Excel, Word, Powerpoint, etc.)

March 2018 - November 2019

CCNA - Network Support Engineer  •  AVASO Technology Solutions

• Field Engineer / IT Support Engineer (coordinate with local IT and Remote teams on server, network, and desktop support tickets)
• On-demand maintenance and installations of Cisco network systems
• End-user support & hardware deployment and recovery (racking/mounting/cabling)
• Worked with many clients / vendors for on setup and configuration for Cisco switch and router upgrades

September 2016 - March 2018

Field Services Engineer  •  Global Technology Coverage - GTC

• Traveled to client sites (offices & warehouses) to work with local or remote IT on data-center issues such as part replacement, (HDD, Fan failure, etc.), setting up console and OOB modem for remote access
• Field Work/Support for all kinds of IT services from data center, networking, to user-end services
(Smart-hands, decommission, racking & cabling, iOS upgrading, etc.)

August 2016 - March 2018

Deployment Technician  •  Microserve

• Involves physical installation of PCs, Laptops, and Printers & Peripherals
• Transfer of settings & data, and installation & configuration of softwares
• Responsible for deploying and retiring IT hardware in client environments
• Train all new employees on procedures & respond to inquiries
• Users' introductory orientation on Windows 7
• Software and network configuration and troubleshooting
• Record-keeping and asset management (Shiplink)
• Work mostly in Health Care environment (FHA mainly) - Technology Refresh Project
• Work in Ministry of Canada offices - Workplace Refresh Project

January 2014 - October 2014

Parts Administrator/Technician  •  Microserve

• Responsible for ordering computer, printer, and peripheral parts for Microserve clients and internal staffs (break-fix team)
• Responded to customers' and techs' requests via phone/e-mail
• Recorded shipments and purchases through CMS (Call Management System)
• Part ordering through vendor websites (HP, Lenovo, Toshiba, Acer, Dell, ScanSource, Etc.)
• Coordinated with Microserve’s internal team (Shipping Department, Call Management Centre, Break-Fix team, and Purchasing Department) and client (HSSBC - PHSA, VGH, FHA, Etc)
• Acquired new knowledge on printers and specific computer hardwares

August 2013 - January 2014

Education

2011 - 2013

British Columbia Institute of Technology / BCIT

Computer Information Technology

简历
个人档案

Jay H

I lived, studied, and worked in Vancouver, Canada until I was 23 years old before traveling to Japan for an amazing year of learning and working experience. Currently, I'm staying in Taiwan long-term and I hold both Canadian and Taiwanese open-working rights. I am a positive, open-minded person who has a constant curiosity in new technology. I am always looking for growth, better opportunities, and preparing myself to take-on new challenges.

  Taipei, Taiwan   

Work Experience

IT-Tech | Sr. Remote Engineer  •  Binance

Remote technical support services at a revolutionary Crypto FinTech Company
• Computer / network maintenance and related hardware / software support
• End-user MacOS / iOS support - experienced with JIRA, Confluence, G-Suite, MS o365, JAMF, W1
• Coordination & project co-work with global teams (mainly responsible for BPO, APAC - TW/HK region)
• On-boarding / Off-boarding employees - relating to user accounts and security management

January 2021 - Present

Sr. Desktop Analyst / IT Support  •  Tech Mahindra

• On-site - End-user IT services at Eastspring Investments (Prudential Group), Taipei, Taiwan
• 2019-2020 Windows OS Migration Project for ~200+ users from Win7 to Win10 system (User Data, Licensed Software, VPN, compatibility issues, etc.)
• Software and Hardware troubleshooting skills related to VDI and Workstations
• PCs and Users management with AD and SCCM
• IT Service tickets - Resolve user issues, related to desktop hardware/IP Phone/LAN/OS
• Coordination & Hands on support for Remote teams (datacenter)
• Asset Management and manual creation / Help desk related work

November 2019 - November 2020

IT Analyst | Onsite Service Support  •  Tata Consultancy Services

• On-site - End-user IT services at AMD (Advanced Micro Devices), Hsinchu, Taiwan
• Data-center - Network-related support for AMD OSAT sites (SPIL, ASE, TSMC, and Winstek - SCT)
• Interprets problems/malfunctions and take appropriate actions to resolve hardware and software failures (MIS and Infrastructure related)
• Troubleshoot user workstation (HP laptops) - HelpDesk work
• Experienced with O365 (Outlook, Teams/Skype, OneDrive, Excel, Word, Powerpoint, etc.)

March 2018 - November 2019

CCNA - Network Support Engineer  •  AVASO Technology Solutions

• Field Engineer / IT Support Engineer (coordinate with local IT and Remote teams on server, network, and desktop support tickets)
• On-demand maintenance and installations of Cisco network systems
• End-user support & hardware deployment and recovery (racking/mounting/cabling)
• Worked with many clients / vendors for on setup and configuration for Cisco switch and router upgrades

September 2016 - March 2018

Field Services Engineer  •  Global Technology Coverage - GTC

• Traveled to client sites (offices & warehouses) to work with local or remote IT on data-center issues such as part replacement, (HDD, Fan failure, etc.), setting up console and OOB modem for remote access
• Field Work/Support for all kinds of IT services from data center, networking, to user-end services
(Smart-hands, decommission, racking & cabling, iOS upgrading, etc.)

August 2016 - March 2018

Deployment Technician  •  Microserve

• Involves physical installation of PCs, Laptops, and Printers & Peripherals
• Transfer of settings & data, and installation & configuration of softwares
• Responsible for deploying and retiring IT hardware in client environments
• Train all new employees on procedures & respond to inquiries
• Users' introductory orientation on Windows 7
• Software and network configuration and troubleshooting
• Record-keeping and asset management (Shiplink)
• Work mostly in Health Care environment (FHA mainly) - Technology Refresh Project
• Work in Ministry of Canada offices - Workplace Refresh Project

January 2014 - October 2014

Parts Administrator/Technician  •  Microserve

• Responsible for ordering computer, printer, and peripheral parts for Microserve clients and internal staffs (break-fix team)
• Responded to customers' and techs' requests via phone/e-mail
• Recorded shipments and purchases through CMS (Call Management System)
• Part ordering through vendor websites (HP, Lenovo, Toshiba, Acer, Dell, ScanSource, Etc.)
• Coordinated with Microserve’s internal team (Shipping Department, Call Management Centre, Break-Fix team, and Purchasing Department) and client (HSSBC - PHSA, VGH, FHA, Etc)
• Acquired new knowledge on printers and specific computer hardwares

August 2013 - January 2014

Education

2011 - 2013

British Columbia Institute of Technology / BCIT

Computer Information Technology