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Customer Engineer @iKala 愛卡拉互動媒體股份有限公司2022 ~ Sekarang
・
Dalam dua bulan
Sudah bekerja
Full-time
4-6 tahun
國立中央大學
・
認知與神經科學所
Admin Merchant Operational @PT Valdo Sumber Daya Mandiri2023 ~ Sekarang
・
Data Entry or Customer Services
Dalam satu tahun
PT. VADS Indonesia JanuariDesember 2021 Indonesia, Jakarta Raya Evaluate and monitor daily the quality score agent. Customer Service e-mail so that the company's KPIs are maintained. Quality Assurance PT Mitracomm Ekasarana NovemberDesember 2021 Indonesia, Jakarta Raya Evaluate and monitor daily the quality score agent. Customer Service e-mail so that the company's KPIs are maintained. Quality Assurance PT Transcosmos Indonesia OktoberNovember 2020 Indonesia, Jakarta Raya Evaluate and monitor daily the quality score agent. Customer Service e-mail so that the company's KPIs are maintained. Customer Service Email PT Transcosmos
Sudah bekerja
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
STMIK Jakarta STI&K
・
Manajemen Informatika
Project Manager Technical Support @BenQ Corporation2019 ~ Sekarang
・
Pre-sales/Technical Support
Dalam satu bulan
and social media communication - HQ trainer to worldwide technical support engineers with up-to-date troubleshooting technic and technic that new products use - Decision maker for RMA, DOA, and NPI request from regional office Technical Sales Engineer ICOP Technology • OctoberMay 2019 Key accounts management for order inquiry, technical issue, and daily operation for pre- and after-sale service. Specialist in customer service, issue verification and troubleshooting, and document writing for product user manual, issue troubleshooting and product design, etc. - Revenue of a key account distributor increased continually at least for 4 years to 905 thousand US dollars - Attendee
Sudah bekerja
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
Fu Jen Catholic University
・
English Language and Literature
In Home Support Services Care Provider @San Francisco County IHSS2017 ~ 2022
・
Desk Clerk
Lebih dari satu tahun
and closing techniques Building a rapport with customers by offering friendly, knowledgeable, supportive customer service Created attractive merchandise displays with strategic product placement that pulled customers into the store and maximized purchases I gained in-depth knowledge of the company's product to provide reliable and trusted assistance to customers daily, helping them make informed decisions with purchases. Exceeding daily sales goals with cross-selling and upselling techniques. Providing exceptional customer service JuneAugust 2009 Store Manager Susie's Deals Assign employees to specific duties to best suit the needs of the store. Assist employees with cash register
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
San Mateo County Adult Education
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General EducationSenior Firmware Engineer @IBronx Sdn Bhd2020 ~ Sekarang
・
Dalam satu tahun
Sudah bekerja
・
Tidak terbuka untuk peluang
Full-time / Tertarik bekerja jarak jauh
10-15 tahun
Coursera online course
・
AI - Deep LearningProject manager @Azurewave 海華科技2023 ~ Sekarang
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Project manager
Dalam satu bulan
Full-time / Tertarik bekerja jarak jauh
10-15 tahun
淡江大學 Tamkang University
・
Spanish Language & Literature
Bartender @Abacus at Camana Bay2020 ~ Sekarang
・
Beverage Manager, Bar Manager, Assistant Bar Manager, Bartender
Dalam satu tahun
and Opera front of house systems. West Bay, Cayman Islands Work Experience Bartender • Abacus at Camana Bay NovemberPresent Tending bar at high end upscale Steak and Seafood Restaurant, serving classic cocktails, local island classics and new creations in a fast paced environment. Monthly inventory, menu creation and high service standards. Senior Bartender • The Westin Grand Cayman NovemberNovember 2020 Valued member of bar team working between high volume Beach bar, Lobby and Restaurant Bars, serving to Westin service standards. Constant customer interaction focused on guest satisfaction. Input into drink menus and overall standardization of service.
Sudah bekerja
Full-time / Tidak tertarik bekerja jarak jauh
Lebih dari 15 tahun
University of Canterbury
・
Business Management
Senior Full Stack Engineer @永聯物流開發股份有限公司(ALP)2022 ~ Sekarang
・
Front-End / Back-End / Full Stack Web Developer
Dalam satu bulan
Zheng-Hong Jiang Software Developer 6 years of software development experience Main tech stack: JavaScript, React, Java, Spring 2 years of frontend and 4 years of backend implementing experience Serviced for a System Integration company, CRM+eCommerce product company Implemented projects from requirements gathering, user interface design and development I am willing to communicate with partners and customers to create products with a good experience. Besides daily development, I also like to learn new technologies and tools, share and discuss with the team to introduce suitable tools to improve the work process. / Taiwan / zh.
Sudah bekerja
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Terbuka untuk peluang
Paruh waktu / Hanya bekerja jarak jauh
6-10 tahun
Taiwan Shoufu University
・
Computer Science and Multimedia Design
Senior QA Engineer @Pandora R&D Labs Private Limited2018 ~ Sekarang
・
Lebih dari satu tahun
. Experienced in Manual and Automation Testing of Web-based Applications. Hands-on experience in testing the telephony Billing Components [email protected] Experience Project Handled: Billing Engine with Sales Tax Duration: JanMar 2021 Worked on Telecom billing software application, that supports the full range of telecom customer care, billing, and ordering activities in single and convergent multi-service environments. I worked on a payment module called Payment Manager which provides the facility to bill our customers online. Roles & Responsibilities Participated in daily Scrum meetings, Requirements Analysis, Design reviews, and Release meetings. Worked parallel
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
Gurunanak Institute of Technology
・
Bachelor of Technology Paket Perekrutan Paling Mudah dan Efektif, Pilihan Ratusan Perusahaan
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Technical Skills
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Dalam satu tahun
Structural Engineer
Evergreen Aviation Technologies Corporation
・
2020 ~ Sekarang
Latar Belakang Profesional
Status sekarang
Sudah bekerja
Tahap pencarian kerja
Profesi
Structural Engineer
Bidang Pekerjaan
Aeronautika / Luar Angkasa
Pengalaman Kerja
4-6 tahun
Management
Tidak ada
Keterampilan
Bahasa
Chinese
・
Bahasa ibu atau Bilingual
English
・
Menengah
Preferensi Pencarian Pekerjaan
Jabatan
FAE工程師
Tipe Pekerjaan
Full-time
Lokasi
Bekerja jarak jauh
Freelance
Tidak
Pendidikan
Institusi Pendidikan
Chung Yuan Christian University
Jurusan
Industrial and Systems Engineering
JIAN-YING CHEN
Structural Engineer
Taiwan | Taipei
1990/03
+886-988-761-550
① 3+ years of structure maintenance experience in aircraft (Boeing 747/767 series).
② 1+ years of New Product Introduction (NPI) experience in Original Equipment Manufacturer (OEM) of China.
③ Half-year of Industrial Engineering (IE) experience in Original Equipment Manufacturer (OEM) of Vietnam.
EDUCATION
Chung Yuan Christian University (BS) | Industrial and Systems Engineering, September 2010 - June 2014
Chung Yuan Christian University (BS) | Industrial and Systems Engineering, September 2010 - June 2014
SKILL
- Aircraft Structure Maintenance | Wide knowledge of aircraft sheet metal repairs
- Industrial Engineering | Lean Production/ Time Study/ Facility Design/ Quality Control
- Technical document writing | Engineering Instruction
- Cross-functional communication
- Computer | Microsoft Office
- Language | Chinese (Native)/ English (TOEIC 625)
WORK EXPERIENCE
Evergreen Aviation Technologies Corporation
〔Aircraft Structural Engineer〕 January 2020 - present
- Studied the technical documents such as Structural Repair Manual (SRM), Service Bulletin (SB), Component Maintenance Manual (CMM) and Drawing, evaluated the damage identification, allowable damage and repair procedures.
- Designed the repair sketch and wrote the repair proposal, sent a telex to Boeing company for evaluation.
- Integrated the above repair information, authored and issued the Engineering Instruction (EI) to support the mechanic perform the repair.
- Followed up the repair schedule, provided the daily report for customer review.
- Served as liaison between customer, manufacturer and mechanic, provided assistance in clarification of structural issues or repair problems.
- Support the aircraft weighing and calculated the center of gravity (CG) of aircraft.
〔Aircraft Structural Mechanic〕July 2018 - December 2019
- Examined and inspected aircraft structural and physical components for imperfections such as cracks, broken, gouge, corrosion or lighting strike.
- Checked the bill of materials is accurate, ensure the materials are sufficient before the repair.
- Removed the damaged area. Fabricated, drilled, installed and maintained sheet-metal components by technical document requirements.
Winlu Tire Company Limited
〔Vehicle Apprentice Mechanic〕November 2017 - March 2018
- Examined tire for any damage and malfunctions, evaluated the life expectancy of a tire.
- Replaced and balanced the wheels, make sure that weight is evenly distributed around the wheels.
- Adjusted the wheel alignments, improved the efficiency of the wheel usage.
- Supported the tire repair or wheel repair.
ASUSTek Computer Incorporation
〔Process Engineer | China 〕June 2016 - August 2017
In charge of New Product Introduction (NPI) in cell phone and tablet, including Sample Run (SR), Engineering Run (ER) and Pilot Run (PR).
- Coordinated and managed manufacturing process in sample line of Taiwan such as material, manpower, facilities, layouts, workflow, SOP and production report.
- Measured and calculated the standard time of manufacturing process, estimated the productivity, manpower and quantity of facilities on each stage.
- Worked with R&D team for product design and procedure improvement, average gaining 5% increase in productivity and reduce 10% time waste of assembly.
- Established the quality control specification with R&D team and introduced it to the Original Equipment Manufacturer.
- Implement the Final Quality Control in random sampling, confirmed products are functional and meet the standards.
Dean Shoes Company Limited
〔Industrial Engineering Coordinator | Vietnam〕December 2015 - January 2016
- Collaborated with Vietnam colleague on time measurement of process of shoemaking, recorded and integrated the data of measurement.
- Estimate the cost of manpower by standard time, provided the quotation for customer review.
Kwong Lung Enterprise Company Limited
〔Industrial Engineering Intern | Vietnam〕 July 2013 - September 2013
Implemented the Lean Production strategy to clothing factory to optimize productivity.
- Formulated the standard time of procedure and redesigned the workflow, gaining 12% increase in productivity.
- Designed the production layouts to eliminate wastefulness such as operational motion and transportation, achieving 20% improvement of efficiency.
- Updated the Kanban of product line, provide the better vision and recognition to operators.
JIAN-YING CHEN
Structural Engineer
Taiwan | Taipei
1990/03
+886-988-761-550
① 3+ years of structure maintenance experience in aircraft (Boeing 747/767 series).
② 1+ years of New Product Introduction (NPI) experience in Original Equipment Manufacturer (OEM) of China.
③ Half-year of Industrial Engineering (IE) experience in Original Equipment Manufacturer (OEM) of Vietnam.
EDUCATION
Chung Yuan Christian University (BS) | Industrial and Systems Engineering, September 2010 - June 2014
Chung Yuan Christian University (BS) | Industrial and Systems Engineering, September 2010 - June 2014
SKILL
- Aircraft Structure Maintenance | Wide knowledge of aircraft sheet metal repairs
- Industrial Engineering | Lean Production/ Time Study/ Facility Design/ Quality Control
- Technical document writing | Engineering Instruction
- Cross-functional communication
- Computer | Microsoft Office
- Language | Chinese (Native)/ English (TOEIC 625)
WORK EXPERIENCE
Evergreen Aviation Technologies Corporation
〔Aircraft Structural Engineer〕 January 2020 - present
- Studied the technical documents such as Structural Repair Manual (SRM), Service Bulletin (SB), Component Maintenance Manual (CMM) and Drawing, evaluated the damage identification, allowable damage and repair procedures.
- Designed the repair sketch and wrote the repair proposal, sent a telex to Boeing company for evaluation.
- Integrated the above repair information, authored and issued the Engineering Instruction (EI) to support the mechanic perform the repair.
- Followed up the repair schedule, provided the daily report for customer review.
- Served as liaison between customer, manufacturer and mechanic, provided assistance in clarification of structural issues or repair problems.
- Support the aircraft weighing and calculated the center of gravity (CG) of aircraft.
〔Aircraft Structural Mechanic〕July 2018 - December 2019
- Examined and inspected aircraft structural and physical components for imperfections such as cracks, broken, gouge, corrosion or lighting strike.
- Checked the bill of materials is accurate, ensure the materials are sufficient before the repair.
- Removed the damaged area. Fabricated, drilled, installed and maintained sheet-metal components by technical document requirements.
Winlu Tire Company Limited
〔Vehicle Apprentice Mechanic〕November 2017 - March 2018
- Examined tire for any damage and malfunctions, evaluated the life expectancy of a tire.
- Replaced and balanced the wheels, make sure that weight is evenly distributed around the wheels.
- Adjusted the wheel alignments, improved the efficiency of the wheel usage.
- Supported the tire repair or wheel repair.
ASUSTek Computer Incorporation
〔Process Engineer | China 〕June 2016 - August 2017
In charge of New Product Introduction (NPI) in cell phone and tablet, including Sample Run (SR), Engineering Run (ER) and Pilot Run (PR).
- Coordinated and managed manufacturing process in sample line of Taiwan such as material, manpower, facilities, layouts, workflow, SOP and production report.
- Measured and calculated the standard time of manufacturing process, estimated the productivity, manpower and quantity of facilities on each stage.
- Worked with R&D team for product design and procedure improvement, average gaining 5% increase in productivity and reduce 10% time waste of assembly.
- Established the quality control specification with R&D team and introduced it to the Original Equipment Manufacturer.
- Implement the Final Quality Control in random sampling, confirmed products are functional and meet the standards.
Dean Shoes Company Limited
〔Industrial Engineering Coordinator | Vietnam〕December 2015 - January 2016
- Collaborated with Vietnam colleague on time measurement of process of shoemaking, recorded and integrated the data of measurement.
- Estimate the cost of manpower by standard time, provided the quotation for customer review.
Kwong Lung Enterprise Company Limited
〔Industrial Engineering Intern | Vietnam〕 July 2013 - September 2013
Implemented the Lean Production strategy to clothing factory to optimize productivity.
- Formulated the standard time of procedure and redesigned the workflow, gaining 12% increase in productivity.
- Designed the production layouts to eliminate wastefulness such as operational motion and transportation, achieving 20% improvement of efficiency.
- Updated the Kanban of product line, provide the better vision and recognition to operators.