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Apple Magic KB NPI Electronic Supplier Quality Engineer Lead @HON HAI Technology Group
2022 ~ Present
Section Manager
Within one month
Multitasking
Interpersonal Communication
Flexible & Adaptable
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Nation Sun Yat-sen University (NSYSU)
E-Commercial
Avatar of Jodi Matson.
Offline
Avatar of Jodi Matson.
Offline
Past
Remote Sales Agent @Ecco Group
2023 ~ Present
Customer Service Call Center
Within six months
Jodi Matson Customer Service/Call Center Professional Milwaukee, WI, USA Proven track record of excelling in both team environments and alone. Skilled in written and verbal communication, compassionate customer care, and solving problems quickly and efficiently to create high-quality professional relationships with customers with over ten years of experience. Work Experience Remote Sales Agent • Ecco Group FebruaryPresent ● Outbound Calling ● Responsible for sales ● Renew subscriptions ● Verify customer information ● Maintain and grow relationships with existing customers Virtual Call Center Agent • Dynata JulyPresent ● Outbound calling ● Conducting surveys over the telephone ● Recording
Microsoft Office
Google Drive
Data Entry
Unemployed
Full-time / Remote Only
6-10 years
University of Phoenix
Healthcare Administration
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Avatar of the user.
project manager @Gjun educational institution
2021 ~ 2021
project manager
More than one year
Adaptability
Improvement
Adaptable
Not interested in working remotely
4-6 years
I-Shou University
Master's degree Master of Business Administration
Avatar of Christian Frengki Amping.
Avatar of Christian Frengki Amping.
Past
Marketing @Sepreken Kitchen and Bar
2018 ~ 2022
Sales and Marketing Specialist
Within one month
Christian Frengki Amping Experienced sales and marketing professional with a proven track record of achieving and exceeding sales targets. Strong leadership skills and the ability to motivate a team to achieve organizational goals. Flexible and adaptable to change, with a focus on customer service excellence. Known as an effective communicator with good negotiation skills. Always ready to take on new challenges and grow in career. Jakarta, Indonesia Pengalaman Kerja Marketing • Sepreken Kitchen and Bar AprJan 2022 Develop a program for each event including promos that will be carried out in the next year. Digital
Word
Canva
Excel
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
STIE YKPN Yogyakarta
management
Avatar of Natanael Tanadjung.
Avatar of Natanael Tanadjung.
Advokat/Pengacara - Konsultan Hukum @NTL & Associates
2023 ~ Present
Legal Advisor
Within one month
Associates NovemberPresent Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Advokat/Pengacara - Konsultan Hukum • Lembaga Bantuan Hukum Reclasseering Indonesia JuniPresent BANTUAN HUKUM RECLASSEERING INDONESIA UU No. 16 Tahun 2011 DAN BADAN PESERTA HUKUM UNTUK NEGARA & MASYARAKAT DI DALAM / DI LUAR PENGADILAN Jl. Nawawi Hasan No. 562 JerujuKota Pontianak Kalimantan BaratPendidikanMagister Ilmu Hukum Universitas Tanjungpura Hukum PidanaUniversitas Tanjungpura Ilmu Hukum Skil Leadership Skills Communication Skills Management Team Work Under Pressure Service Oriented Microsoft Office Flexible and Adaptable Bahasa Indonesian — Professional English — Lancar
Leadership Skills
Communication Skills
Management Team
Employed
Open to opportunities
Full-time / Not interested in working remotely
4-6 years
Magister Ilmu Hukum Universitas Tanjungpura
Hukum Pidana
Avatar of Cecilia Nyambura.
Avatar of Cecilia Nyambura.
Waitress @Motel Camp David
2017 ~ 2018
More than one year
Cecilia Nyambura I am a responsible, honest, trustworthy person,excellent at communication and interpersonal skills, flexible and adaptable. I'm very reliable and have a positive attitude and very proactive. Nairobi, Kenya Work Experience JuneJuly 2021 Waitress/cashier pekeshe coffeee masters I handled money professionally...I became very good at customer service,worked with minimal supervision,took money to the bank and handled customers with care. MayJanuary 2020 Chef nokras hotel Worked as a head chef, prepared all types of meals including pastries, ordered groceries and species by myself, prepared any type of
Leadership Skills
Computer Skills
Potential
Full-time / Interested in working remotely
6-10 years
Nairobi Institute Of Business Studies
Diploma In Hospitality Management
Avatar of 李瑜瑄.
Avatar of 李瑜瑄.
Manager @East West Food
2015 ~ Present
Manager
More than one year
— 李瑜瑄 Eva Li 從電腦審計顧問師到踏出國門探索世界, 從探索世界的美食到邁向餐飲之路, 來自台灣花蓮的野小孩有著小小的廚師夢。 :花蓮市 :[email protected] Spencer CollegeCertificate of Commercial Cookery Diploma of Hospitality 國立中正大學會計與資訊科技研究所 語言能力 中文(Chinese) - 母語(Native) 英文
Hard Working
Friendly
Honest
Full-time / Interested in working remotely
6-10 years
Spencer Collefge
Certificate of Commercial Cookery, Diploma of Hospitality
Avatar of Gary Schroeder.
Avatar of Gary Schroeder.
E4 Specialist - 25th Infantry Division @United States Army
1994 ~ 1996
Department Manager
More than one year
Gary Schroeder Department Manager • Ann Arbor, MI • [email protected] Skilled print & marketing manager with years of experience in managing multiple priorities and leading the execution of operational tasks. Flexible and adaptable to change with an eye for new processes that foster continued business growth. Education Ferris State University, Associate’s Degree, Graphic Design, 1997 ~ 2000 Courses Included: Design Foundations, Type & Technology, Image & Technology, Type & Visual Interfaces, Visual Communication, Interactivity & Development, Principles of Experience Design, Producing Design Systems, Adobe Creative Suite & Production Layout. Work Experience Walmart, Department Manager, Jul 2017 ~ Present Department Manager JulyPresent Saline
Customer Service
Managing
Customer Satisfaction
Full-time / Interested in working remotely
More than 15 years
Ferris State University
Graphic Design
Avatar of Paula SinJie Yang.
Avatar of Paula SinJie Yang.
Sr. Marketing Account Executive @Kenguo Marketing (Taipei, Taiwan)
2013 ~ 2017
Product Manager, Account Manager
More than one year
Paula SinJie Yang - Passionate customer-oriented professional with a proven history of 8 years in Accounts Executive, Sales and Marketing within the tech and the consumer-goods industries. - Highly adaptable, flexible professional who embraces teamwork, but also enjoys working independently. Sales Account Executive Taipei, Taiwan [email protected] Professional Experience Oversea Sales Representative, Portwell Inc. (Taipei, Taiwan) Jul 2019 ~ now - Identifying, developing and winning new opportunities and successfully close existing ones in the Industrial Hardware vertical applications and EMEA market. - Collaboration with PMs, Design, and Logistic teams to inspire new initiatives and provide optimal
Event Planning
Online Marketing
Sales & Customer Service
Full-time / Interested in working remotely
6-10 years
Soochow University
International Business
Avatar of the user.
Avatar of the user.
Past
Videographer @Zerone Japan
2022 ~ 2023
Videographer & Editor
Within one month
Photoshop
Lightroom
Premiere Pro
Unemployed
Full-time / Interested in working remotely
6-10 years
SMK TUNAS HARAPAN PATI
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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within six months
Customer Service/Call Center Professional
Logo of Ecco Group.
Ecco Group
2023 ~ Present
Milwaukee, WI, USA
Professional Background
Current status
Unemployed
Job Search Progress
Professions
Customer Service Representative, Outbound Telemarketer, Customer Service / Support
Fields of Employment
Work experience
10-15 years work experience (6-10 years relevant)
Management
I've had experience in managing 1-5 people
Skills
Microsoft Office
Google Drive
Data Entry
Typing Speed 35 WPM
Attention to Detail
Independent
Self Motivated
Flexible & Adaptable
Virtual Collaboration & Communication
Inbound &Outbound Calling
Languages
English
Native or Bilingual
Job search preferences
Positions
Customer Service Call Center
Job types
Full-time
Locations
Remote
Remote Only
Freelance
Educations
School
University of Phoenix
Major
Healthcare Administration
Print

Jodi Matson

Customer Service/Call Center Professional

  Milwaukee, WI, USA

Proven track record of excelling in both team environments and alone. Skilled in written and verbal communication, compassionate customer care, and solving problems quickly and efficiently to create high-quality professional relationships with customers with over ten years of experience.

Work Experience

Remote Sales Agent  •  Ecco Group

February 2023 - Present

● Outbound Calling
● Responsible for sales
● Renew subscriptions
● Verify customer information
● Maintain and grow relationships with existing customers

Virtual Call Center Agent  •  Dynata

July 2022 - Present

● Outbound calling
● Conducting surveys over the telephone
● Recording accurate responses

Customer Service Representative  •  American Customer Care

October 2021 - May 2022

● Answered incoming calls and responded to customer's emails
● Identified and escalated issues to supervisors
● Managed and resolved customer complaints
● Created customer appointments
● Explained products and benefits
● Maintained up-to-date knowledge of customer accounts

Home Agent  •  SC Contact Center

July 2021 - October 2021

● Received inbound calls
● Took customer orders
● Customer support
● Resolved customer issues

Customer Service Associate  •  Metro Market

May 2017 - April 2020

● Improved Customer Experience
● Built Customer Loyalty
● Resolved Customer Issues
● Provided excellent customer service and support to customers visiting the store
● Maintained a clean and organized work environment

Neighborhood Ambassador  •  Journey House

August 2015 - December 2015

● Provided exterior clean-up services to area businesses and
homes
● Distributed notices about public meetings and neighborhood
events
● Interacted with homeowners to provide information about
Milwaukee programs and initiatives
● Attended professional development classes to improve computer
and administrative skills


Warehouse Worker  •  Feeding America

October 2014 - December 2014

● Loaded food items into boxes for shipping and sorted food by
date to ensure product quality
● Transported pallets of food items with a pallet jack and attached
identifying tags to containers

Assistant Manager  •  From Me To You

October 2000 - October 2004

● Took inventory and ordered new merchandise
● Trained new sales associates and made the schedule
● Completed all point of sale, opening and closing procedures on
the cash register
● Operated a cash register for cash, check and credit/debit
transactions
● Cleaned and organized the store, including the checkout desk
and displays

Education

2009 - 2011

University of Phoenix

Healthcare Administration

1984 - 1989

Brown Deer High School

General Education

Resume
Profile

Jodi Matson

Customer Service/Call Center Professional

  Milwaukee, WI, USA

Proven track record of excelling in both team environments and alone. Skilled in written and verbal communication, compassionate customer care, and solving problems quickly and efficiently to create high-quality professional relationships with customers with over ten years of experience.

Work Experience

Remote Sales Agent  •  Ecco Group

February 2023 - Present

● Outbound Calling
● Responsible for sales
● Renew subscriptions
● Verify customer information
● Maintain and grow relationships with existing customers

Virtual Call Center Agent  •  Dynata

July 2022 - Present

● Outbound calling
● Conducting surveys over the telephone
● Recording accurate responses

Customer Service Representative  •  American Customer Care

October 2021 - May 2022

● Answered incoming calls and responded to customer's emails
● Identified and escalated issues to supervisors
● Managed and resolved customer complaints
● Created customer appointments
● Explained products and benefits
● Maintained up-to-date knowledge of customer accounts

Home Agent  •  SC Contact Center

July 2021 - October 2021

● Received inbound calls
● Took customer orders
● Customer support
● Resolved customer issues

Customer Service Associate  •  Metro Market

May 2017 - April 2020

● Improved Customer Experience
● Built Customer Loyalty
● Resolved Customer Issues
● Provided excellent customer service and support to customers visiting the store
● Maintained a clean and organized work environment

Neighborhood Ambassador  •  Journey House

August 2015 - December 2015

● Provided exterior clean-up services to area businesses and
homes
● Distributed notices about public meetings and neighborhood
events
● Interacted with homeowners to provide information about
Milwaukee programs and initiatives
● Attended professional development classes to improve computer
and administrative skills


Warehouse Worker  •  Feeding America

October 2014 - December 2014

● Loaded food items into boxes for shipping and sorted food by
date to ensure product quality
● Transported pallets of food items with a pallet jack and attached
identifying tags to containers

Assistant Manager  •  From Me To You

October 2000 - October 2004

● Took inventory and ordered new merchandise
● Trained new sales associates and made the schedule
● Completed all point of sale, opening and closing procedures on
the cash register
● Operated a cash register for cash, check and credit/debit
transactions
● Cleaned and organized the store, including the checkout desk
and displays

Education

2009 - 2011

University of Phoenix

Healthcare Administration

1984 - 1989

Brown Deer High School

General Education