Identity & Access Manager - W.W. Grainger, 08/2004 to 11/2009

Promoted to manage the delivery of an LDAP-based identity and access security solution for $6B logistics and supply chain business.  Manage and mentor eight direct reports to implement and support a centralized identity vault of 18,000 users in 1 year.  Establish and enforce security policies to manage user identities and passwords for new and terminated employees systematically.  Worked closely with internal audit to maintain 100% SOX compliance.  Developed workflows and processes to assist in continuous improvement initiatives that relieved an equivalent of 2 full-time employees.  Additional detail is available upon request.

Senior Server Support Engineer - W.W. Grainger, 10/2000 to 08/2004

Provided daily maintenance, monitoring, and enforcement of security of live production systems both locally and nationally.  Built out server farms (300+ servers) from design to implementation.  Reviewed and analyzed system changes to ensure minimal effect to on-going production.  Consulted with users, management, vendors, and technicians to assess computing needs and system security requirements.  Conducted quarterly system security designs and reviews.  Successfully resolved client security vulnerabilities on critical production servers with acceptable business time frames.  Additional detail is available upon request.

Previous Experience to 2000 available upon request which includes Helpdesk triage and call support, Desktop Support and mass installs, vendor relationship management and procurement/asset management experience.