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On
4-6 years
6-10 years
10-15 years
More than 15 years
Project manager @91APP2020 ~ Present
・
Product Manager
Within one month
onboarding process. Led project planning and execution, defining key metrics and overseeing an 8-member team to drive productivity and deliver outstanding results, resulting in a 24.6% YoY revenue growth for participating stores. Designed and implemented innovative project-based solutions, empowering customers to enact e-commerce operational strategies, resulting in a 21.2% growth in conversion rates on average on their websites. Successfully onboarded over 200 customers within 3 months by implementing an organized 8 to 12-week project plan, supported by effective weekly calls and daily live chats. Developed 20+ user
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
東吳大學 Soochow University
・
Bachelor of German Language and Culture, Bachelor of English Language and Literature
Past
Unemployed | Web3, Blockchain and Crypto Adventurer @Looking for Blockchain/Web3 Opportunities2023 ~ Present
・
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within three months
Walter, Hung Yih Chen Looking for Blockchain/Web3 Opportunities & Experienced Global E-commerce Professional As a seasoned e-commerce operations manager with over 6 years of expertise, including roles at a Top 500 Amazon.com U.S. seller and catalog management at StubHub - a leading ticket secondary platform under eBay, I've refined my skills in operational excellence, growth strategy, and data-driven decision-making. This robust foundation has allowed for a smooth transition into the rapidly evolving sectors of blockchain and cryptocurrency, where I remain actively engaged in web3 communities and stay current on
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
National Taipei University
・
Business Administration
Program Manager, Project manager, Business Improvement Manager, Business Change
Within six months
Experience Programme Manager/Change Manager @ Saint-Gobain UK Definition, documentation and successful completion of Loss makers program with a consolidated turnaround of £4m PBIT and +6.2%pp YoY on ROS Successfully led cross-functional teams in a number of strategic projects on change management, corporate strategy, and operational efficiency Business Development Manager/Category Manager @ Lexmark Int. France Responsible for the introduction of new products, customer presentations and post-sales support for country managers and customers within the EMEA region Development and roll-out of the Channel Knowledge program to gather, house and
Ready to interview
Full-time / Interested in working remotely
More than 15 years
Grenoble Graduate School Of Business
・
Master In International Business
Creative Product Designer @Best Learning Materials Corp.2020 ~ Present
・
Designer
Within one month
歷 Creative Product Design • Best Learning Materials Corp. 十月Present | Taipei, Taiwan 產品提案、外觀設計、視覺設計、Spec List撰寫、測試與Debug、製作行銷文案及素材，完成產品上市。 Package Design • Faber-Castell Taiwan 六月Present | Taipei, Taiwan -Packaging Design -Exhibition Design/ POSM 學歷 Vanung University Industrial Management •Bachelor's degree programs in industrial management primarily focus on management theories, principles and skill sets. Also learn about basic production processes, personnel management strategies and operational logistics
Employed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Vanung University
・
Industrial Management
Project Manager @Hewlett-Packard Company2011 ~ 2020
・
Process Improvement Project Manager
More than one year
Liam Hsiao 蕭吏涵 Program management professional with almost 10 years of diverse Supply Chain experience focused on operational excellence and strategy execution. Continually develop the innovative solution to help the organization step in digital transformation, and engage in process improvement using Lean Six Sigma methodology to globally optimize end-to-end operation. Besides, with a robust process to aggregate the data combining with machine learning, artificial intelligence, and big data, deliver index and dashboard for making the decision. Email: [email protected] Phone:Working Experience Hewlett-Packard Company, Apr 2011 ~ Present Process Improvement
Employed
Full-time / Interested in working remotely
10-15 years
National Chiao Tung University
・
Management of Technology
Lead System Engineering @PT. Loyalty Program Indonesia2021 ~ Present
・
Programmer, System Administrator
Within one month
Employed
・
Ready to interview
Full-time / Not interested in working remotely
10-15 years
Institut Sains dan Teknologi AL-Kamal, Jakarta
・
Teknik InformatikaSenior Sales Specialist @Sharp (Taiwan) Electronics Corporation2022 ~ Present
・
Account Manager
Within six months
Employed
Full-time / Interested in working remotely
10-15 years
Chung Yuan Christian University
・
International Trade
Design Lead @數字科技股份有限公司2023 ~ Present
・
Senior UI/UX designer / Product designer
Within one month
for guiding and managing the design team to ensure that their work aligns with the company's goals and brand positioning. Develop and execute design strategies to ensure alignment between design outputs and company objectives. Manage design projects, including task allocation, setting deadlines, and tracking progress. Provide design guidance to help team members improve design quality and efficiency. Used performance data to help develop revenue-boosting strategy plans with PM and Marketing. Ensure that work such as UI/UX design, visual design, and event page design aligns with product objectives. Provide appropriate feedback
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Ming Chuan University
・
Department of Counseling and Industrial/Organizational Psychology
Active
Active
Past
Community Manager @Iron Fish Foundation2023 ~ Present
・
Product Manager / Project Manager / Business Development / Growth Manager
Within one month
implementation. - Designed tokenomics, membership structure, and utility tokens for TT Farm. - Managed operational costs and crafted post-launch marketing strategies, following a comprehensive one-stop flow approach for the dApp. Industry Background: - Collaborated extensively with Product Managers, Marketing, and Engineering professionals across various roles. Product Operation Associate Manager • ThunderCore JuneDecember 2022 Main Achievements Significantly boosted crypto wallet Daily Active Users (DAU) from 350+ to 80,,800%) in just one year by implementing a Referral mechanism. I have implemented various strategies to sustain and enhance the growth rate. Utilized Push notification...
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立中興大學
・
Chinese and Language studiesBrand Strategy Manager @12Group_Creative Concept2023 ~ Present
・
品牌經理
Within one month
Employed
・
Open to opportunities
Full-time / Not interested in working remotely
10-15 years
Chinese Culture University
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
Project Manager, Account Manager, Product Manager
Fields of Employment
Blockchain, Information Services, Software
Work experience
6-10 years work experience (4-6 years relevant)
Management
I've had experience in managing 5-10 people
Skills
Languages
Chinese
・
Native or Bilingual
English
・
Fluent
Job search preferences
Positions
Product Manager / Project Manager / Business Development / Growth Manager
Job types
Full-time
Locations
Taipei, 台灣, 新加坡, 泰國曼谷, 日本東京, 美國加利福尼亞舊金山, 美國華盛頓西雅圖
Remote
Interested in working remotely
Freelance
No
Educations
School
國立中興大學
Major
Chinese and Language studies
Johnny Hsu
Crypto Trader / NFT holder / DeFi advocator
Taipei City, Taiwan
Experience
Crypto Trader • Self-employed
October 2023 - Now
- Trade futures and spots of crypto (manually).
- Analysis of new projects in Web3 and finding investment opportunities.
- Proactively immersed in trader communities and communicating with other traders.
- Moderate Discord channels and serve as a point of contact for stakeholders.
Lead of Ecosystem Growth • ThunderCore
December 2022 - October 2023
Ecosystem Responsibilities
- Managed partner accounts, facilitating cross-chain, NFT, and developer team collaborations through external agencies.
- Initiated and evolved ThunderCore's Developer Program, successfully onboarding 100+ projects within 30 months.
- Forged strategic dApp partnerships, providing project development guidance, and executing Go-To-Market plans.
- Orchestrated ThunderCore wallet feature launches, solicited user feedback, and delivered essential product data.
- Proficient in project operations, Web3 growth platforms, and DeFi rewards design.
- Collaborated on ThunderCore ecosystem campaigns with the Marketing team.
- Led and mentored a team, establishing goals, and managing diverse bridge/cross-chain accounts.
Product Operation
- Supported the expansion of various dApps within ThunderCore's crypto wallet.
- Implemented user acquisition methods like the Quest system, Banner promotion, and dApp sorting to optimize the user experience.
- Worked closely with the product manager to improve wallet features.
Product Management Experience
- Managed TT Farm, a gamified DeFi dApp, overseeing a feature designed to boost user revenue and stabilize token prices.
- Successfully retained loyal users, maintaining consistent daily visits (200-300 UAW and 2K daily transactions in 2022) after feature implementation.
- Designed tokenomics, membership structure, and utility tokens for TT Farm.
- Managed operational costs and crafted post-launch marketing strategies, following a comprehensive one-stop flow approach for the dApp.
Industry Background:
- Collaborated extensively with Product Managers, Marketing, and Engineering professionals across various roles.
Product Operation Associate Manager • ThunderCore
June 2019 - December 2022
Main Achievements
- Significantly boosted crypto wallet Daily Active Users (DAU) from 350+ to 80,000+ (+22,800%) in just one year by implementing a Referral mechanism. I have implemented various strategies to sustain and enhance the growth rate.
- Utilized Push notifications, Email Marketing, Banner positioning, and dApp order sorting to optimize user engagement within the crypto wallet.
- Collaborated closely with PMs and Product Designers to provide valuable insights for key growth products. Key contributions included the introduction of features like the Quest mechanism and paid advertising space to enhance overall product performance.
- Designed a user acquisition flow, monitored growth metrics via DappRadar, and continuously refined the user growth journey.
- Collaborated with the tech team to develop and integrate the ThunderCore Help Center.
- Regularly tracked product performance and provided monthly updates with optimized strategies and insights.
- Developed cost analysis reports for various products, leading to reduced operating costs.
Team Achievements
- Help developers facilitate the submission of 93 projects to the Developer Program within 6 months.
- Successfully increased Discord membership from 3,800 to 12,800 within 6 months.
- Established contact with 100+ NFT marketplaces and negotiated a $30,000 partnership with NFTmall.
- Initiated the NFT Creator Fund to promote subsequent NFT projects effectively.
- Established contact with 100+ cryptocurrency exchanges, created contact forms, and screening criteria, and conducted analyses to identify suitable exchanges according to company needs. Acted as an early contact point for exchanges such as Indodax, MEXC, WhiteBIT, Bybit, etc.
- Expanded the company's presence in online/offline Web3, blockchain, gaming, and NFT-related events. Grew the company's network and set up contact channels, including participation in events like the Taipei Game Show, AWS, and GCP.
Product Operation Lead • COBINHOOD Exchange
Janurary 2018 - May 2019
- As an inter-departmental communication window for PO team, coordinate various project and tasks assignments
- Lead Product Operation team to meet the OKR from the department and company
- Optimize customer service pipelines and ensure smooth and functional
- Optimize customer service process (SLA) and KYC auditing processes and SOP
- Cultivate team members' working skills and assist them in solving various difficulties
- Control the manpower and other budgets of Product Operation Team
Support (Customer Success) - Deliver a fast and high-quality supporting experience to users
- Implement data-driven operation metrics to reach customer success
- Build up a flexible and reliable shift arrangement to meet team needs
- Improve the bug reporting flow and set up the SLA
- Support the operation of new online products or services, and work closely with PM and engineers to optimize products (Fiat purchasing services, exchange-related product operations, Fiat operations, etc.)
Education - Planning the architecture of FAQ and Help Center with PM
- Compiling, and maintaining the company's products or services, FAQ, and Help Center page
- Deliver high-quality articles and guides to our users when there is demand in departments
- Revamp internal orientation and Guidebook for team members
Engagement - Advocate user’s feedback on social media
- Work closely with the Compliance Manager to improve the company's AML policy and KYC reviewing mechanism
- Revamp the SOP for the Corporate/VIP accounts and review the application in tier 2
- Manage the Zendesk community and collect user feedback from Customer Experience Committee (CEC)
- Collect user feedback and organize it into an inter-departmental meeting with PM and UX
Technical Support Advisor • Apple, Inc
July 2017 - September 2017
- Trouble-shooting for IOS devices (iPhone, iPad, and iPod Touch)
- Providing a solution for all users using iOS
- AppleCare Plan advisory services and assistance
Development Operations - Partner Support Representative • Uber Taiwan
November 2016 - May 2017
- Partner support, onboarding, and training
- On-boarding process improving
- Courier performance monitoring
- Growth project executing
Sushi Bar Manager & Master Chef • Kobe Japanese Steakhouse
July 2015 - May 2016
- Manage the sushi bar and maintain the quality of all dishes
- Food supplier contact and inventory management
- Kitchen hand/sushi chef training and payroll management
- Ingredients cost controlling and menu enhancing
Operations Assistant • Chubb
March 2015 - June 2015
- Policy auditing and reviewing
- Assisting department manager with routine work
- Others' daily paperwork assisting
Research Assistant • Ministry of Education of Taiwan (R.O.C)
March 2014 - December 2014
- Assist in reporting and writing off office expenses
- Collect teaching-related materials for the TE project and analyze
- Compilation of the plan for the TE Program
- Project report review, assist in the write-off of funds
- Plan risk analysis, financial projections, verifying and accepting
Education level
2008 - 2012
National Chung Hsin University (國立中興大學)
Bachelor of Arts, Chinese and language studies
Skills
Specialty
- Crypto wallet user growth and operations
- Growth strategy implement
- Developer Relationship management
- Blockchain project management
- Product operations
Language
- Chinese (Native)
- English (Intermediate or business level)
Johnny Hsu
Crypto Trader / NFT holder / DeFi advocator
Taipei City, Taiwan
Experience
Crypto Trader • Self-employed
October 2023 - Now
- Trade futures and spots of crypto (manually).
- Analysis of new projects in Web3 and finding investment opportunities.
- Proactively immersed in trader communities and communicating with other traders.
- Moderate Discord channels and serve as a point of contact for stakeholders.
Lead of Ecosystem Growth • ThunderCore
December 2022 - October 2023
Ecosystem Responsibilities
- Managed partner accounts, facilitating cross-chain, NFT, and developer team collaborations through external agencies.
- Initiated and evolved ThunderCore's Developer Program, successfully onboarding 100+ projects within 30 months.
- Forged strategic dApp partnerships, providing project development guidance, and executing Go-To-Market plans.
- Orchestrated ThunderCore wallet feature launches, solicited user feedback, and delivered essential product data.
- Proficient in project operations, Web3 growth platforms, and DeFi rewards design.
- Collaborated on ThunderCore ecosystem campaigns with the Marketing team.
- Led and mentored a team, establishing goals, and managing diverse bridge/cross-chain accounts.
Product Operation
- Supported the expansion of various dApps within ThunderCore's crypto wallet.
- Implemented user acquisition methods like the Quest system, Banner promotion, and dApp sorting to optimize the user experience.
- Worked closely with the product manager to improve wallet features.
Product Management Experience
- Managed TT Farm, a gamified DeFi dApp, overseeing a feature designed to boost user revenue and stabilize token prices.
- Successfully retained loyal users, maintaining consistent daily visits (200-300 UAW and 2K daily transactions in 2022) after feature implementation.
- Designed tokenomics, membership structure, and utility tokens for TT Farm.
- Managed operational costs and crafted post-launch marketing strategies, following a comprehensive one-stop flow approach for the dApp.
Industry Background:
- Collaborated extensively with Product Managers, Marketing, and Engineering professionals across various roles.
Product Operation Associate Manager • ThunderCore
June 2019 - December 2022
Main Achievements
- Significantly boosted crypto wallet Daily Active Users (DAU) from 350+ to 80,000+ (+22,800%) in just one year by implementing a Referral mechanism. I have implemented various strategies to sustain and enhance the growth rate.
- Utilized Push notifications, Email Marketing, Banner positioning, and dApp order sorting to optimize user engagement within the crypto wallet.
- Collaborated closely with PMs and Product Designers to provide valuable insights for key growth products. Key contributions included the introduction of features like the Quest mechanism and paid advertising space to enhance overall product performance.
- Designed a user acquisition flow, monitored growth metrics via DappRadar, and continuously refined the user growth journey.
- Collaborated with the tech team to develop and integrate the ThunderCore Help Center.
- Regularly tracked product performance and provided monthly updates with optimized strategies and insights.
- Developed cost analysis reports for various products, leading to reduced operating costs.
Team Achievements
- Help developers facilitate the submission of 93 projects to the Developer Program within 6 months.
- Successfully increased Discord membership from 3,800 to 12,800 within 6 months.
- Established contact with 100+ NFT marketplaces and negotiated a $30,000 partnership with NFTmall.
- Initiated the NFT Creator Fund to promote subsequent NFT projects effectively.
- Established contact with 100+ cryptocurrency exchanges, created contact forms, and screening criteria, and conducted analyses to identify suitable exchanges according to company needs. Acted as an early contact point for exchanges such as Indodax, MEXC, WhiteBIT, Bybit, etc.
- Expanded the company's presence in online/offline Web3, blockchain, gaming, and NFT-related events. Grew the company's network and set up contact channels, including participation in events like the Taipei Game Show, AWS, and GCP.
Product Operation Lead • COBINHOOD Exchange
Janurary 2018 - May 2019
- As an inter-departmental communication window for PO team, coordinate various project and tasks assignments
- Lead Product Operation team to meet the OKR from the department and company
- Optimize customer service pipelines and ensure smooth and functional
- Optimize customer service process (SLA) and KYC auditing processes and SOP
- Cultivate team members' working skills and assist them in solving various difficulties
- Control the manpower and other budgets of Product Operation Team
Support (Customer Success) - Deliver a fast and high-quality supporting experience to users
- Implement data-driven operation metrics to reach customer success
- Build up a flexible and reliable shift arrangement to meet team needs
- Improve the bug reporting flow and set up the SLA
- Support the operation of new online products or services, and work closely with PM and engineers to optimize products (Fiat purchasing services, exchange-related product operations, Fiat operations, etc.)
Education - Planning the architecture of FAQ and Help Center with PM
- Compiling, and maintaining the company's products or services, FAQ, and Help Center page
- Deliver high-quality articles and guides to our users when there is demand in departments
- Revamp internal orientation and Guidebook for team members
Engagement - Advocate user’s feedback on social media
- Work closely with the Compliance Manager to improve the company's AML policy and KYC reviewing mechanism
- Revamp the SOP for the Corporate/VIP accounts and review the application in tier 2
- Manage the Zendesk community and collect user feedback from Customer Experience Committee (CEC)
- Collect user feedback and organize it into an inter-departmental meeting with PM and UX
Technical Support Advisor • Apple, Inc
July 2017 - September 2017
- Trouble-shooting for IOS devices (iPhone, iPad, and iPod Touch)
- Providing a solution for all users using iOS
- AppleCare Plan advisory services and assistance
Development Operations - Partner Support Representative • Uber Taiwan
November 2016 - May 2017
- Partner support, onboarding, and training
- On-boarding process improving
- Courier performance monitoring
- Growth project executing
Sushi Bar Manager & Master Chef • Kobe Japanese Steakhouse
July 2015 - May 2016
- Manage the sushi bar and maintain the quality of all dishes
- Food supplier contact and inventory management
- Kitchen hand/sushi chef training and payroll management
- Ingredients cost controlling and menu enhancing
Operations Assistant • Chubb
March 2015 - June 2015
- Policy auditing and reviewing
- Assisting department manager with routine work
- Others' daily paperwork assisting
Research Assistant • Ministry of Education of Taiwan (R.O.C)
March 2014 - December 2014
- Assist in reporting and writing off office expenses
- Collect teaching-related materials for the TE project and analyze
- Compilation of the plan for the TE Program
- Project report review, assist in the write-off of funds
- Plan risk analysis, financial projections, verifying and accepting
Education level
2008 - 2012
National Chung Hsin University (國立中興大學)
Bachelor of Arts, Chinese and language studies
Skills
Specialty
- Crypto wallet user growth and operations
- Growth strategy implement
- Developer Relationship management
- Blockchain project management
- Product operations
Language
- Chinese (Native)
- English (Intermediate or business level)